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    Fleet Feet

    4.4 (177 reviews)
    Closed 10:00 am - 5:00 pm

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    7 years ago

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    4 years ago

    Sensational service and well trained staff. Selection is top shelf. Only place I'll ever buy shoes.

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    6 years ago

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    14 years ago

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    15 years ago

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    5 years ago

    Sorry to say it's not what it used to be. Diego was disinterested at best. I should have gone somewhere else.

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    17 years ago

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    Page 1 of 5

    Ask the Community - Fleet Feet

    Review Highlights - Fleet Feet

    I saw such great reviews for Fleet Feet in Adams Morgan and decided to head over there- and boy am I glad that I did.

    Mentioned in 9 reviews

    Read more highlights

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    Nordstrom Rack

    Nordstrom Rack

    (105 reviews)

    $$

    Downtown

    Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

    I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

    Allen Edmonds Shoe Corporation

    Allen Edmonds Shoe Corporation

    (13 reviews)

    $$$

    Downtown

    I wanted to reach out to you personally with hope that this information is transmitted to the…read moreExecutives, and Managers that operate the ALLEN EDMONDS Shoe Stores. I recently retired in 2019 from a Company that pride itself on "taking care of the customer" from reiterating often to personnel that the Customers pay our bills and we must remember to Answer the Phones on the "First Ring" with a smile to a proper Greeting and Handshake in person. I find myself nowadays really Grading, Evaluating, & Judging personnel in all Retail Stores form the Strip Malls to the Big Malls on Customer Service since it's buried in my blood. Yesterday I happen to visit your ALLEN EDMONDS STORE located in the DEL AMO FASHION CENTER MALL-21540 Hawthorne Blvd. #405B , Torrance, Ca. 90503 (Date of Visit  Feb.4,2025 TIME -Afternoon) *Store Manager -Regi Ross Rayfield We walked in the store due to the attraction of the shoes I witness in the storefront and immediately notice that first of all we were the only customers present and Mr. Regi Ross Rayfield was totally focused in the corner of the store taking care of paper work and bagging some small items. Not ONCE did he LOOK UP , SMILE OR ACKNOWLEDGED us while we roam around viewing for about 5-10 mins. I stated to my wife this guy must realize we are here viewing the shoes I don't understand what is problem is. So finally has I finally made it a point to move closer to the area that he was "glued " to he finally made eye contact and I stated to him Hello I was wondering if you were going to acknowledge me. So his response was ,while still walking away like he was soo busy I DON'T RESPOND BECAUSE PEOPLE USUALLY JUST COME IN AND THEY JUST WANT TO WALK AROUND AND VIEW OUR SHOES . I did not respond to him after that comment and continue to walk around and at the end of viewing I ask him for a business card and left the store. Now all that time from start to finish we were the only customers in the store. I told my wife this "takes the cake" that is no way to communicate to customers at all and I can"t believe he is a manager. If I was in charge he would no longer have that title and he would be retrain in Customer Service or simply fired. His attitude and demeanor really told me that is not Customer Oriented at all and this is how he operates. Waiting on someone from Corporate to reach out to me.

    1985 I purchased my first pair of shoes from this company: Oxford! I have remained loyal to the…read morecompany decades, but that loyalty is no almost gone. I just had a very poor experience with customer service, as I explained that my last five purchases of casual boots/shoes were delivered with very poor shoe laces. The lady went on to tell me that since I used the shoes, the shoe laces were not Allen Edmond's fault. The product is going down hill in this area, almost as fast as the customer service.

    Fleet Feet - shoes - Updated May 2026

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