I don't live in Washington, but when I'm in town I make sure to stop by Afram Jewelers to have them change the battery in my watch. It's an old watch that I inherited from my father, and they're the only ones I trust with it. They know their watches! They are friendly and knowledgeable and I recommend them highly. Their work is excellent and reasonably-priced. read more

I took an Elgin antique (circa. 1900) pocket watch to him because I dropped it and it stopped ticking. Sam got it running and he did not charge me for the service. It stopped ticking again so I bought some extra parts and brought it to him for repairs. It will take about 3 months. While there I spotted a beautiful Sapphire estate ring. It was soon to be my wife's birthday so I bought it. Eva wrapped it up very nicely for me. My wife LOVES the ring. I was impressed with the excellent customer service Sam and Eva provided. I will return for any other jewelry needs because the entire staff is so nice. read more

My fiancee took my engagement ring to Afram Jewelers to get it fixed up. Some background: This ring was my great grandmother's ring, and had been on my grandmother's hand for the past 20 years. It's seen and been through WW2 and all sorts of other drama so it was in pretty bad shape. But Afram Jewelers were able to fix it and shine it up like as if it was brand new! They did an amazing job on the ring. In fact when I showed it to my grandmother, she thought it was a completely new ring! Check out the pic. :) read more

Afram Jewelers - They helped me fix up this 150+ year old ring to where it seems all brand new - Jewelry Near Me - Washington, DC, District of Columbia

Super helpful and friendly! Fixed my watch quickly and made sure the time was right when I picked it up.

I highly recommend Aframs Jewelers for the attention to detail. Went there to have a battery replaced. The battery was replaced and watch cleaned and resealed to specs. A family business that is very friendly and accommodating. By time I went for coffee and return the watch was ready. Price was very reasonable. read more

Afram Jewelers - Best jeweler - Jewelry Near Me - Washington, DC, District of Columbia

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This jeweler is a complete rip-off. We took an antique watch to be evaluated to see if it needed repair. They estimated $250 to work on the watch. we took it to another place in Bethesda for a second quote....there is nothing wrong with the watch AT ALL. They are scammers!!! In addition, my husband bought a bracelet from them for $1,600. it didn't fit. NO REFUNDS only exchanges. Most of the other pieces looked like they had been there since 1982...and, so ugly!! The only other piece I could stomach was supposedly a Tahitian Pearl but it was damaged. The bracelet was appraised by our regular jeweler at about $350. What a waste of money!!! Do not buy anything or get repairs done at this jeweler. They will rip you off! read more

Just stopped by with a very minor watch issue. They fixed it immediately and were so kind and courteous . I will definitely be back soon!

Sam brought my beloved Rolex back to life!!! The watch was a gift to myself with my first big raise at my first "real job", and it has been on my wrist day after day, year after year, and all over the world (if only the watch could talk). I've treated it well, had it serviced, kept it clean and loved it dearly... and then one day in March, I made a tragic mistake: I took it off in the bathroom, and when I went to put it back on, guess what dropped on the tile floor, landing right on the crystal? I was so stunned I couldn't even yell, mumble or cry. Instead, I just stared at it and then gingerly picked it up, only to find that the crystal was shattered - with little pieces of it scattered around - and time had stopped. Literally. It was a rainy Sunday, I was in a panic because jewelers were closed and I had no idea where to bring it (my most recent jeweler in Boston closed a while back). I Googled, Googled again, searched on Yelp and kept coming back to Afram. I called the next day, spoke to Sam and explained what happened and begged for help. I brought it in, Sam took a look and explained what it needed. Well, it was getting cleaned for sure, as well as a new crystal and a new internal part or two because tile floors are definitely the enemy of watches. I received updates along the way, and knew it would take a while (this is not a $40 Timex, and who would want their repair and/or service to be rushed??), and when I picked it up this morning, I could not have been more excited. The price was less than I expected - and it had A LOT of work done - and it is back on my wrist so I can know what time it is for the first time in a while. Save yourself all of the calling around to various jewelers, do NOT send your watch away to one of those places that advertises online, just get yourself down to Afram Jewelers. Thanks again, Sam!!!! read more

I first discovered Afram Jewelers when they were on New York Avenue. I followed them over to H St because they are one of the best, nicest, skilled, knowledgeable, professional jewelers I have ever used. They have incredibly beautiful jewelry, new and vintage; and their workmanship is masterful. Ava and Saul are the owners of this 50 year old family business. Ava runs the show. She is welcoming warm and incredibly knowledgeable and honest. Afram Jewelers has a lifetime customer in me. I highly recommend them. They are located at 1427 New York Ave NW Wash, DC. read more

Went in for a watch issue. People are super nice, got help immediately, great work . I will go again

Afram Jewelers is lovely! They are a family business in DC with beautiful pieces and amazing customer service. They're super responsive and patient and always happy to help with requests large and small. They made a custom replacement diamond earring for me and they are totally identical. Everyone was kind, thoughtful, and knowledgeable, and they had the replacement done in less that 2 weeks for a reasonable price. They definitely have my business for life. read more

I came in with a very small job: I needed my wedding band expanded. Despite the minimal amount of money involved, the staff was extremely friendly and attentive. The price was less than half of what I was expecting, too. It's a lovely shop. read more

Today I called the store as I had a few questions about watch and jewelry repair. Sam was very attentive and professional, and patiently answered all my questions. I do recommend Afram Jewelers! read more

First time in a jewelry store. First time owning an expensive watch. Weeks of searching for the perfect store in the DC area. Afram Jewelers is that store. Expertise, friendliness, knowledge, and quality. Couldn't be happier with where I decided to bring my custom vintage Rolex. read more

Afram's repaired my grandmother's pearl ring I inherited from her. A few of the small pearls kept falling off. Another jeweler had repaired them but the repair didn't last. Afram's repair has not only lasted, but in addition they gave me helpful guidance about not getting the ring wet so that the pearls would stay on. They went above and beyond in making sure I could take the best care of my ring as possible. read more

Great customer service. Beautiful jewelry. Fair prices. I reached out by email due to the ongoing coronavirus pandemic. (Store is currently closed, like most DC businesses, but hopefully opening soon.) Quickly heard from Miriam. After a little back and forth she had found the perfect diamond pendant necklace for my wife's birthday. They were able to get it out to us and delivered in less than a day. The whole thing couldn't have been easier and Miriam couldn't have been more responsive or helpful. Can't wait to visit the store downtown when they reopen. read more

Sam did an excellent job servicing my Omega Speedmaster, and I wouldn't hesitate to bring other mechanical watches here for service. He really knows his stuff and was a pleasure to deal with, as was everyone else I talked to in the shop. read more

I have had two pieces, a watch and a Cartier clock serviced by Afram.  In both cases, other watch repair shops were unable to solve the issues (including Cartier).  Sam at Afram repaired  both pieces, providing information on the nature of the problem, and did so at a very reasonable price.  I have also purchased beautiful aquamarine earrings from them, also at a very good price.  I will be using Afram as my first choice in Watch Repair and Jewelry. read more

Afram jewelers is one of those treasured family owned small businesses that we are all so glad to support. I've previously used Sam for a series of watch services and stopped by recently for a quick 30 min job. The prices are fair and the work has been spot on for the estimated time. You can tell that he is a enthusiast as well (he eagerly posted my latest timepiece on their FB page). I always enjoy chatting with him about our mutual passion for the hobby. read more

My gorgeous Kate Spade watch slipped out of my hands and fell face down on my bathroom floor and shattered. Shards of glass were moving around inside the watch but it was still ticking. A quick search online confirmed that I needed the 'crystal' replaced. womp womp Ok...so I hate errands. And this was an added errand that I 1.had no experience with and 2. was sure that I was going to get financially screwed over. With that assumption I picked the closest watch repair store, because if I'm going to get screwed I may as well make it convenient. After work that day I rushed to drop my watch off for repair, but parking around the store was impossible. After 10 minutes of looking for a spot, I called the store asking where they recommend I park. The woman working said, 'oh I'll come out to your car and get your watch, don't worry.' That's crazy right? This is small town service, in the center of the city! She came outside with a tag, looked at watch, took down my information and I drove off. A few days later (they didn't have the matching part so they had to order it) I got the call that my watch was ready. I went in for pick up and it was like brand new! I was charged $55 dollars and they even replaced my battery for no additional charge. I adore this business. I felt taken care of the entire time and after this experience, I trust them. Which for me with jewelers is rare. If you need a watch repaired, this is the place to go! read more

After reading several Yelp reviews and also being aided by proximity to my office, I decided to bring my suddenly dead watch here for repair. I had just gotten the battery replaced in the fall, so it seemed odd for it to be a dead battery again. This is not a super high end watch, but it did cost a couple hundred dollars, and I wanted to be sure it was cared for. I walked in and was immediately greeted. As I was in a hurry, I quickly explained the situation and dropped off my watch with a female with an accent (I don't remember her name, unfortunately). She complimented me on my "beautiful" watch and seemed very kind. She said she could have it ready to next day and asked if I wanted the watch "polished up like new" for $25-$30. I agreed as I was in a rush (though, in hindsight, this does seem rather pricey) and left. I got a call next day saying that they had opened the watch, and it wasn't the battery. The same woman explained that the internal mechanisms were broken and would need to be entirely replaced. I stopped by, again, after work that day, and someone working on repairs in the back further explained it wasn't the battery and some other technical-sounding stuff I don't quite remember. The sales woman from the day before explained it would cost $100-$150 to replace, and they could do it there. As my watch is only just over 3 years old, I was surprised and expressed disappointment at both the cost for repair and the necessity. Due to how quickly it had "broke," I told them I would reach out to the manufacturer first and see if it was covered under warranty. If not, I promised I would bring it back to this jeweler. I also had mentioned in passing that I was also disappointed as I was leaving on vacation the next day and hoped to have my watch repaired before then. The sales lady then aggressively began to try to sell me a new watch so I would "have a watch for vacation." After speaking with my mom (who had bought me the watch), we decided to bring it to a trusted jeweler back in my hometown that our family has used for years. It turns out that it WAS only the battery, and my hometown jeweler replaced it at no cost. I am wearing the watch right now, and it is working just fine. I'd like to think that a jeweler this highly regarded was not trying to scam me into a repair that was not needed, but it would be equally concerning if they could not tell the difference between a dead battery and needing essentially an entire overall. Needless to say, I will not be recommending this place for watch repair. Maybe they are better with jewelry. Oh, and my hometown jeweler returned the watch clearly buffed and shined at no cost. It seems loyalty is worth the price elsewhere. TL;DR: This jeweler seems to have tried to scam me into a $100-$150 repair for my watch when all it needed was a new battery. An aggressive sales pitch to buy a new watch and a $30 watch polish came along with this disappointing service. read more

Afram Jewelers appraised a pair of fine watches for me with friendly, down-to-earth, yet expert service, and next-day turnaround... Plus they did so for far less than another of DC's jewelry stores. This is a family business, with Sam Morataya handling watches, and his wife Miriam Gems. Mr. Afram founded the business and is still frequently in the store. I am pleased with the appraisal service, and will definitely consider returning to this shop near the White House for future needs. read more

Great experience overall. I received very friendly, sincere service. Had the crystal and batteries replaced on two watches, the total cost was very reasonable. So yes, I am definitely a fan; however, with one caveat... The woman I worked with (who was such a sweetheart) gave me her suggestion of the servicing needed, and I agreed. I was given a claim ticket, but no price. She told me she'd call, and I took this to mean she'd call with an estimate. I hadn't heard anything in two days, so I called. Turns out the watches were already worked-on. Luckily the price was right... had the numbers not been good, it could have been an ugly situation. Another reviewer mentioned communication there isn't the greatest, I would have to agree with this. As a customer, I didn't appreciate not having the opportunity to consent to the cost prior to service being performed. At any rate, this wasn't a deal-breaker for me and I will certainly continue to patronize and refer Afram. Their pricing is fair, their repair-work is great, not to mention, those I encountered were very warm and friendly. I genuinely felt my business was appreciated. read more

I had a wonderful experience recently when I brought my engagement ring to Afram in need of small repairs and a resize. I worked with Eva and she immediately put me at ease with her attitude of warmth, competence, and professionalism. She evaluated the ring with a trained eye, made helpful suggestions, and clearly communicated about the repairs that needed to be made and how the team would carry them out. The ring needed a resize down a quarter size, the center stone needed to be reset, and a diamond pave stone was replaced. This work took about a week, and I got a call from Eva after a few days with an update about the ring. The total cost was $175, which I feel was very fair for the quality of customer service and workmanship. Again I am very pleased with my experience at Afram. I will be returning for all my jewelry needs as well as recommending the shop to all my friends :-D read more

I was thinking about selling my Omega Seamaster that I bought used after a year of ownership. It would never tell the right time and I was getting annoyed at the watch. I knew when I bought it that it had some problems and probably needed servicing but didn't really want to invest the $600-$800 it would cost to have it sent back to Omega and take 6 months. I brought it to Sam and he said he could overhaul the movement clean everything up and replace the Chrono hands and Wow what a difference!! It now tells perfect time looks brand new and he was able to do everything a couple hundred cheaper and quicker than sending it away. Sam was great to work with and very knowledgeable and upfront about everything. Thank You Sam the watch is great now and I will probably be keeping it for a long time now. read more

Got my watch appraised here recently and had a battery replaced. They took care of it in 1 day, and were very knowledgeable and friendly. I highly recommend going here. Great prices, great service. read more

I highly recommend Afram Jewelers. They helped design and create a custom wedding engagement ring for me and it came out even better than expected! Miriam and the team are incredibly friendly - I very much appreciated the care and attention as a customer, I felt valued. Their prices are very reasonable, communication was great, and delivery was on time (they even accommodated a short turnaround!). I appreciated their attention to detail and how they involved me in the process, listening to my tastes and preferences and providing helpful guidance based on what I shared with them. Bring them your business and you won't be disappointed - thanks again for such an incredible ring! read more

Only goes to watch repair: Nice people, but terrible communication, oversell of in-house abilities, never fixed my watch (well, did replace the face, but incorrectly with an entirely different face [different color, different size and font of numerals] & completely covering up the date window) after 9 months. I knew that the face being replaced was a risk should the re-attachment process burn the original, and I agreed to that, but I know I asked if the face would look the same and was told it would. I assumed (my bad) that they would have access to or order a replacement identical face instead of sending it elsewhere and having them slap on a totally different face. I could have had a damn baby and trained it to follow me around & tell me the time over that period. Also discovered that the work I thought was being done in-house by the man I'd grilled about his experience and training had been sent out somewhere to be done by someone else - "the people that do that for us" was all I ever got. They didn't charge me or give me grief about trying to charge me, which I'd been prepared for, but I'd think twice before entrusting a watch of any value to them for repair. The watch is now safely back in Germany with its maker being repaired from their fix for $400. read more

Got a watch battery replaced. They gave me a fair price and were friendly and fast. I will definitely return.

I can't help but finally write a poor review on this jeweler, but it's finally time. A few years ago, I took my grandmother's ring to this jeweler (one I had received after she passed) and only wanted 3 small diamonds replaced. They cut the top off of the ring, decided they couldn't fix it and put the diamonds in a round setting and just molded it on the obviously square base. My grandmother's ring was ruined. I was so upset I could barely deal with it. I took the ring back in and asked them to try to fix it. They admitted it needed to be fixed and took it back. They returned it to me several times, still a complete mess and tried to sell me new jewelry every time I came in there upset. They had my ring for a year total and when I concluded that it was still a mess and could I have a refund and return the diamonds they had replaced, they refused. Now, after a long time of not being able to fix it, I've finally decided to go to another wonderful jeweler (who made my engagement ring) and they looked at the ring. The prongs have started to pull back and scratch my skin and they looked at the diamonds Afram had replaced. One of them was chipped. No wonder they didn't want to give me a refund. They gave me a chipped diamond and covered it up with the prongs. The jeweler I am now going to is going to repair it. Maybe not to its original state but according to him, "better than what it is right now." I could never recommend this jeweler to anyone, often warn people against them and really wish I had reported their company. I was honestly just too upset to say anything until now. read more

Still a happy customer of Afram - these folks are great in a town where jewelers do not believe in customer service.

I found Afram by chance because it's a few blocks from work. I'm so glad I did! I brought in my watch with a broken strap, hoping for a quick fix. Sam and his wife were welcoming from the moment I walked in, and explained all of my options (including the pros and cons of replacing the whole strap, without trying to upsell me at all). They are clearly knowledgeable about watches. They ended up special ordering a strap for me and it was ready the next day. I was happily surprised with the price, which was very reasonable. I rarely write reviews, but Afram deserves it! read more

Wonderful experience with Sam and the rest of the staff. Got my Omega Speedmaster tuned up with Sam a year and a half ago and then began having problems with it recently. Brought it in to be looked at by Sam and he was able to quickly diagnose the issue and resolve it quickly. The service is wonderful and they kept me informed of what was going on with the repair. Family owned businesses are wonderful and they treat each customer as if they were part of the family. Would highly recommend Afram to all of my friends. Can't say enough about how wonderful the family is. read more

I was referred to Afram by another jewelry store, which I thought was very nice of a competitor. This family jewelry story is a real gem (pun intended). They are friendly and helpful and extremely knowledgeable. I had two diamond rings appraised. They will sell jewelry on consignment, and have a very nice selection. They also do watch repair. I now consider Afram my go to jewelry store. read more

I was treated with courtesy and respect. Though I did not buy anything, I had my Omega sized and it came out nicely and was finished promtly. Staff Eva and Sam were very knowledgable and helpful. I reccomend their business and will be returning! read more

My husband has bought watches from Afram and we always take our watches for maintenance. It is a family business and you are always greeted warmly. Work with Eva and she will always remember your name. They have a collection of "Pandora" jewerly which is fun and versitale (sp?). The collection of vintage jewerly is lovely. There are pieces that range from sparkly and large diamond earring, to pretty pendants. For battery changes, state that you want to have the time and date set. I know that sounds odd, but the last time we took our watches in the date and time wasn't set. The price was too good to take them back and ask that they be set. read more

Afram Jewelers did an incredible job helping my husband re-design my engagement ring for our 10 year anniversary. They will get all my business from now on. They were a real pleasure for him to work with. Can't wait to get some Pandora from there!!! read more

I learned about Afram when I needed 50 small, delicate and relatively valuable party favors engraved in less than a week. After calling about 10 places - none of which had engraving services - another jeweler recommended Afram (a great sign right off the bat), so off I went. They said the timeline was tight (and it was!), but they could do it. And their price was roughly half of what Things Remembered quoted for engraving services. The end results were gorgeous. I'm so glad I found them (and avoided the mall!). As a side note, when I was in picking up the favors, I saw a ring I liked, and Burt (an adorably friendly veteran salesman) asked me for my husband's phone number. A month later, the ring appeared on my birthday. Thanks, Burt!! Overall, service was very friendly and prices were good. I'd highly recommend. read more

Excellent. The service, the timing and the quality. Highly recommended! I have one old bracelet in particular that breaks repeatedly and for which I've been to about 12 different jewelers in 5 different countries and this place provided the best solution by thinking outside the box and being passionate about their trade! Thank you guys! S read more

I went to about 3-4 other jewelry stores and water service shops before coming here. None of the other places knew how to change the bracelet on my rolex datejust. As I was explaining to the manager, Sam automatically knew what was wrong and told me to install the strap I bought online he had to bend the spring, cause he has installed that type of strap before. To do that, he had a machine. That knowledge showed me his many years of expertise of working with watches. It took him about 10 mins to do the job many others couldn't and now my watch looks better than ever. The straps fit perfectly with no wiggling or lose ends. If you need any type of watch repair or service I highly recommend the friendly and knowledgable staff here. read more