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The last cake that we got was decent. This time around for the same price, different design, but still simple, the cake was noticeably smaller. I'm not certain if they have different standards and cake sizes based on design that you order. In this case, it was just a simple basic cake with some trim that said Happy Birthday Mom. I will tell you that this place is not close to me so I asked if it could be delivered and THEY suggested that an Uber be called for the cake pick up and it could be dropped off to my location. Again, this is something that they suggested could be done and said that they do it all the time. Since I work less than 10 miles away I figured I could get it delivered to my job. I called this morning to let them know that I was getting ready to call the Uber to come pick up the cake and now a caveat was added stating that I had to make the Uber driver come in to pick up the cake. This was not mentioned when I ordered the cake and when they were taking my money. I feel like they need to be transparent with things that they suggest when they suggest them. If you knew that I had to send an Uber driver in to make the pickup then that should've been communicated to me when I ordered the cake. I ended up just leaving from work early to pick up the cake. I also grabbed some cupcakes and two individual slices of cake cakes as well. The experience today just left a bad taste in my mouth and I don't think I'll be ordering from them anymore.
If I could give zero stars, I would. This bakery presents well and comes across as professional during tastings, but don't be fooled--there's a serious lack of internal communication and accountability behind the scenes. At the tasting, the cake flavors were superb, the staff was sweet, and they seemed knowledgeable. I walked away completely confident in their ability to deliver. Compared to the other bakeries I visited, this one felt the most professional--even though it was more expensive, I believed I was paying for quality. I placed an order for a vanilla rum cake with caramel filling. I left detailed instructions on the decor with the manager both over the phone and via text, and I even sent a reference photo. I was assured there'd be no issue replicating the design. On the day of my baby shower, the cake I received did not look like the picture I provided. The toppers were not placed according to my instructions, and the word "baby" was even misspelled. Clearly, no one did a quality check--anyone reviewing the cake should have caught the error. I spoke with the owner, who didn't seem to care that the design was wrong. To her, the cake was still "beautiful," but that's entirely subjective. The fact remains: what I ordered and paid for was not delivered. While I might have been willing to overlook the decor issues, the flavor was an even bigger letdown. Instead of the moist and flavorful rum vanilla cake I tasted at the consultation, I received a plain, extremely dry vanilla cake. That tells me no one even looked at the order form. Everything I paid for to make this event special was either missed or done incorrectly. But since the owner thought the cake looked fine, I was expected to be okay with it. Maybe it was her event--not mine. My mom called on my behalf while I was at work to express our disappointment, and they offered her a store credit. I wasn't satisfied with that and called the next day to speak with the manager, Francesca. I was told she wasn't available, but that she'd call me back. She never did. I followed up twice over the next two weeks, each time explaining the situation again and being told only Francesca could help. I gave them time, understanding that businesses get busy--and I was busy myself--but I still trusted that once we connected, we could resolve things. I finally got a call back today--three weeks later--only to be told that a refund had been offered if we returned the cake. That was never communicated to us. We were only offered a credit. They conveniently brought up the refund now, knowing I no longer had the cake. Had Francesca called me back in that first week, I could have returned it--we had so much left over that it ended up in the trash. Be wary of this bakery. They may present well, but they don't deliver what you order and pay for, and they completely lack accountability. Francesca claimed no one told her I was trying to reach her, yet the owner, Tina, admitted she knew someone had called about this order. So which is it? Did they know and not call because it wasn't a priority, or did no one tell Francesca, as she claims? The inconsistency speaks for itself. They were rude and dismissive throughout, and the whole experience left a sour taste. I genuinely thought we could reach a resolution--but clearly, that wasn't their priority. Attached is a photo of the blue gradient cake I ordered--simple, with just the toppers to be added. What I received was a striped blue cake that, while decent-looking, was not what I ordered. The topper placement was wrong, "baby" was misspelled, and, most importantly, the flavor was wrong too.
I've been on a serious relationship with Tina's cake for over 5 years. Its a birthday? Don't worry I'll get the cake, it a farewell? I got it! Any reason to go buy some awesome yummy deliciousness from Tina's. I no longer live in Doral, but when I did I would go buy the cake by slice (such a fatty LOL) and enjoy it as dinner; being so rich! We got one of the premade cakes in the display for a bday this week and it was yummy! I see a couple of post in regards to the moist, and yes it sometimes is a hit or miss on that department, but I love the frosting.
I only ordered one item, the Bariloche (I think that's what it was), which was good, especially for $2. The contrast in textures is wonderful, from the gingerbread/cinnamon(I think)base to the crunchy, and fluffy/creamy layers Limited choices in the display case. Clean and open floor plan with a side classroom/event space for baking classes and parties.
I have had Tina's before and their cakes have been good. Perhaps it was because this was a same day request that we received a subpar cake. My co-worker said he requested a rum cake over the phone. This was definitely not a rum cake. And I would not discount that from my review because I know my co-worker can mix things up sometimes, but this cake was dry. The icing was very good though. I think they are better with advanced orders and not same day requests. However, I do appreciate that they filled our order within a few hours.
I ordered a cake for my 40th birthday and the cake, service and sweets were amazing. First, I only had an idea of what I wanted to get and the staff helped me out very nicely by showing us pictures of previous works and offering ideas for my cake. The day I picked up the cake it was just as they had described it and it looked beautiful. They also offer sweets such as alfajores, coconut sweets, mini-key lime pies, different types of cookies and I picked a few to serve at my birthday party. They also gave us different samples to try and overall the service was excellent, they were patient and helpful. I am very happy with this place and plan to order more from them.
Where do I start! Tina's is the place to get your cakes !!!! The cakes they make are so delicious that you'll dream of it. They make these beautiful designs that you never knew someone can possible do. I ordered my cake from them, last minute mind you ( 24 hours before ) and they made it! No where else do they make these beautiful cakes in that time! Mine was Rum with vanilla frosting ( the best flavor in my opinion) let me tell you I cried when the cake Was done! I didn't even want to cut it. It's honestly THE BEST cake in doral, no the best cake in MIAMI. Tina's makes the best cakes, they also have cupcakes and more. You don't have to have something extravagant like I did, they also have simple basic cakes. They have so many flavors! And you can mix and match! From red velvet to dulce de leche to everyone's favorite, chocolate. Tina's bakery is heaven on earth. * p.s yes I'm a 24 year old that loves unicorns*
I've been buying my birthday cake and my moms birthday cake here for about 4 years and am always delighted and looking forward to it. They can make cakes of any design and have been featured on TV several times. The cakes are so moist and the perfect amount of sweet. The best part is the fact that you can tell them last minute. They ALWAYS come through.
This cake was good and I ate it until I found hair in the icing. This place really fell off. The cake is very dry unless they add syrup to it to soften it up. It's already very sweet and I never eat the icing. That just takes it way over the top with the sugar.
I had my baby shower cake made by Tina's original cake and let me start by saying wow oh wow! From the first to the last bite, the cake was delicious! When first meeting with the staff, they were so pleasant to work with and took the time see my vision of what I wanted for the cake. They wrote notes and assured me that the cake was going to be beautiful and it was! The richness of the cake and the freshness was perfect and the taste got many compliments by my guests. The cake was almost as described which is why I gave them 4 and not 5 stars. I had seen the cake I ordered on their Instagram but changed it up a bit. Instead of a bunny I mentioned I wanted a teddy bear but for the bunny instead when the cake was delivered. Also they forgot to add the green little grass detail on the cake. They were however very accommodating and let me bring the two bears I added to the cake at the bottom instead of paying for fondant figurines that were pretty expensive. Aside from those minor details, I would definitely recommend their cakes any day for your special event.
The bast cake baker in miami hands down!!! It's very hard to have wonderful moist cakes dressed in perfectly decorated fondant! Tina's cakes are beautiful and tasty!
What can I say about Tina's...long time customer, they are like wine, simply getting better by the years. Another wonderful birthday and another cake order from Tina. The customer service is just phenomenal, the product, well super fantastic..now they make macaroons?? Bottom line; prices are a bit high compare to other places no doubt, but you'll see where that extra money went into, great customer service, always friendly, nice location and atmosphere...and the cakes are moist, tasty and professionally done. I'll be back no doubt.
Recently visitors the bakery in person and it was so cute and well organized. Looks extremely clean too! I finally got to meet Tina herself...such a sweet person she is. She was supposed to leave by 6 because she had a delivery that day but she waited 10 more mins (I was stuck in traffic) to be able to get a cake for my sister's birthday. Talk about amazing customer service! I've had many cakes from Tina's bakery before (thanks to my fam that love their work)....they all taste so delicious and are always beautifully decorated. I'll post some of the ones they've made for my family's birthdays...all so wonderful! I love that the cakes are always moist and most importantly...they offer Nutella as an option as the stuffing yummy!!!! A simple cake for 10 people starts at $35...good quality cake so I'm willing to pay for it. They make customized cakes as well...doesn't seem that they have any limit to their imagination. Overall highly recommend this bakery...they sell cakes, cookies, and other delicious sweet. Wishing you a sweet life read more
4 days ago
5 months ago
I've purchased 3 cakes from them in the past and expected at least something for this bad cake . A discount , them trying to fix it, something.... What I got was nothing . They believe that this was a good enough job to hand me and charge me $150 This looks like a blindfolded child made the fondant car. I mean the photo speaks for itself. ..It was so embarrassing to give to my father for his bday.. When it comes to the flavor , I always order the same , rum cake.. I asked for extra rum., however, it was extra dry.. I've been a reoccurring client, however , no longer returning after being told they couldn't do anything for me. -1/10 read more
The last cake that we got was decent. This time around for the same price, different design, but still simple, the cake was noticeably smaller. I'm not certain if they have different standards and cake sizes based on design that you order. In this case, it was just a simple basic cake with some trim that said Happy Birthday Mom. I will tell you that this place is not close to me so I asked if it could be delivered and THEY suggested that an Uber be called for the cake pick up and it could be dropped off to my location. Again, this is something that they suggested could be done and said that they do it all the time. Since I work less than 10 miles away I figured I could get it delivered to my job. I called this morning to let them know that I was getting ready to call the Uber to come pick up the cake and now a caveat was added stating that I had to make the Uber driver come in to pick up the cake. This was not mentioned when I ordered the cake and when they were taking my money. I feel like they need to be transparent with things that they suggest when they suggest them. If you knew that I had to send an Uber driver in to make the pickup then that should've been communicated to me when I ordered the cake. I ended up just leaving from work early to pick up the cake. I also grabbed some cupcakes and two individual slices of cake cakes as well. The experience today just left a bad taste in my mouth and I don't think I'll be ordering from them anymore. read more
1 year ago
If I could give zero stars, I would. This bakery presents well and comes across as professional during tastings, but don't be fooled--there's a serious lack of internal communication and accountability behind the scenes. At the tasting, the cake flavors were superb, the staff was sweet, and they seemed knowledgeable. I walked away completely confident in their ability to deliver. Compared to the other bakeries I visited, this one felt the most professional--even though it was more expensive, I believed I was paying for quality. I placed an order for a vanilla rum cake with caramel filling. I left detailed instructions on the decor with the manager both over the phone and via text, and I even sent a reference photo. I was assured there'd be no issue replicating the design. On the day of my baby shower, the cake I received did not look like the picture I provided. The toppers were not placed according to my instructions, and the word "baby" was even misspelled. Clearly, no one did a quality check--anyone reviewing the cake should have caught the error. I spoke with the owner, who didn't seem to care that the design was wrong. To her, the cake was still "beautiful," but that's entirely subjective. The fact remains: what I ordered and paid for was not delivered. While I might have been willing to overlook the decor issues, the flavor was an even bigger letdown. Instead of the moist and flavorful rum vanilla cake I tasted at the consultation, I received a plain, extremely dry vanilla cake. That tells me no one even looked at the order form. Everything I paid for to make this event special was either missed or done incorrectly. But since the owner thought the cake looked fine, I was expected to be okay with it. Maybe it was her event--not mine. My mom called on my behalf while I was at work to express our disappointment, and they offered her a store credit. I wasn't satisfied with that and called the next day to speak with the manager, Francesca. I was told she wasn't available, but that she'd call me back. She never did. I followed up twice over the next two weeks, each time explaining the situation again and being told only Francesca could help. I gave them time, understanding that businesses get busy--and I was busy myself--but I still trusted that once we connected, we could resolve things. I finally got a call back today--three weeks later--only to be told that a refund had been offered if we returned the cake. That was never communicated to us. We were only offered a credit. They conveniently brought up the refund now, knowing I no longer had the cake. Had Francesca called me back in that first week, I could have returned it--we had so much left over that it ended up in the trash. Be wary of this bakery. They may present well, but they don't deliver what you order and pay for, and they completely lack accountability. Francesca claimed no one told her I was trying to reach her, yet the owner, Tina, admitted she knew someone had called about this order. So which is it? Did they know and not call because it wasn't a priority, or did no one tell Francesca, as she claims? The inconsistency speaks for itself. They were rude and dismissive throughout, and the whole experience left a sour taste. I genuinely thought we could reach a resolution--but clearly, that wasn't their priority. Attached is a photo of the blue gradient cake I ordered--simple, with just the toppers to be added. What I received was a striped blue cake that, while decent-looking, was not what I ordered. The topper placement was wrong, "baby" was misspelled, and, most importantly, the flavor was wrong too. read more
9 months ago
I've been on a serious relationship with Tina's cake for over 5 years. Its a birthday? Don't worry I'll get the cake, it a farewell? I got it! Any reason to go buy some awesome yummy deliciousness from Tina's. I no longer live in Doral, but when I did I would go buy the cake by slice (such a fatty LOL) and enjoy it as dinner; being so rich! We got one of the premade cakes in the display for a bday this week and it was yummy! I see a couple of post in regards to the moist, and yes it sometimes is a hit or miss on that department, but I love the frosting. read more
7 years ago
I only ordered one item, the Bariloche (I think that's what it was), which was good, especially for $2. The contrast in textures is wonderful, from the gingerbread/cinnamon(I think)base to the crunchy, and fluffy/creamy layers Limited choices in the display case. Clean and open floor plan with a side classroom/event space for baking classes and parties. read more
6 years ago
I have had Tina's before and their cakes have been good. Perhaps it was because this was a same day request that we received a subpar cake. My co-worker said he requested a rum cake over the phone. This was definitely not a rum cake. And I would not discount that from my review because I know my co-worker can mix things up sometimes, but this cake was dry. The icing was very good though. I think they are better with advanced orders and not same day requests. However, I do appreciate that they filled our order within a few hours. read more
3 years ago
I ordered a cake for my 40th birthday and the cake, service and sweets were amazing. First, I only had an idea of what I wanted to get and the staff helped me out very nicely by showing us pictures of previous works and offering ideas for my cake. The day I picked up the cake it was just as they had described it and it looked beautiful. They also offer sweets such as alfajores, coconut sweets, mini-key lime pies, different types of cookies and I picked a few to serve at my birthday party. They also gave us different samples to try and overall the service was excellent, they were patient and helpful. I am very happy with this place and plan to order more from them. read more
8 years ago
Where do I start! Tina's is the place to get your cakes !!!! The cakes they make are so delicious that you'll dream of it. They make these beautiful designs that you never knew someone can possible do. I ordered my cake from them, last minute mind you ( 24 hours before ) and they made it! No where else do they make these beautiful cakes in that time! Mine was Rum with vanilla frosting ( the best flavor in my opinion) let me tell you I cried when the cake Was done! I didn't even want to cut it. It's honestly THE BEST cake in doral, no the best cake in MIAMI. Tina's makes the best cakes, they also have cupcakes and more. You don't have to have something extravagant like I did, they also have simple basic cakes. They have so many flavors! And you can mix and match! From red velvet to dulce de leche to everyone's favorite, chocolate. Tina's bakery is heaven on earth. * p.s yes I'm a 24 year old that loves unicorns* read more
10 years ago
I've been buying my birthday cake and my moms birthday cake here for about 4 years and am always delighted and looking forward to it. They can make cakes of any design and have been featured on TV several times. The cakes are so moist and the perfect amount of sweet. The best part is the fact that you can tell them last minute. They ALWAYS come through. read more
8 years ago
This cake was good and I ate it until I found hair in the icing. This place really fell off. The cake is very dry unless they add syrup to it to soften it up. It's already very sweet and I never eat the icing. That just takes it way over the top with the sugar. read more
10 years ago
I had my baby shower cake made by Tina's original cake and let me start by saying wow oh wow! From the first to the last bite, the cake was delicious! When first meeting with the staff, they were so pleasant to work with and took the time see my vision of what I wanted for the cake. They wrote notes and assured me that the cake was going to be beautiful and it was! The richness of the cake and the freshness was perfect and the taste got many compliments by my guests. The cake was almost as described which is why I gave them 4 and not 5 stars. I had seen the cake I ordered on their Instagram but changed it up a bit. Instead of a bunny I mentioned I wanted a teddy bear but for the bunny instead when the cake was delivered. Also they forgot to add the green little grass detail on the cake. They were however very accommodating and let me bring the two bears I added to the cake at the bottom instead of paying for fondant figurines that were pretty expensive. Aside from those minor details, I would definitely recommend their cakes any day for your special event. read more
7 years ago
The bast cake baker in miami hands down!!! It's very hard to have wonderful moist cakes dressed in perfectly decorated fondant! Tina's cakes are beautiful and tasty! read more
What can I say about Tina's...long time customer, they are like wine, simply getting better by the years. Another wonderful birthday and another cake order from Tina. The customer service is just phenomenal, the product, well super fantastic..now they make macaroons?? Bottom line; prices are a bit high compare to other places no doubt, but you'll see where that extra money went into, great customer service, always friendly, nice location and atmosphere...and the cakes are moist, tasty and professionally done. I'll be back no doubt. read more
5 years ago
Tina has done my daughter 's Quince and Sweet Sixteen Cake. Gorgeous and yummy. Thank you Tina and team read more
In the past, I have tried her cakes ... Yay, I am a fan. Tina's is right off of NW 58 Street, in a small shopping plaza (disclaimer, during lunch it could be difficult to find parking).The cupcakes were honestly great, because they were sweet but not that overbearing sweet. The actual cake was fluffy and tasty and the icing was yummy! read more
8 years ago
I called them a little late and was surprised with their quick response and great customer service. I sent them an email of what I wanted and the results were perfect!!! The cake came out exactly how I wanted it. My wife. Well she loved it!! read more
6 years ago
This business bent over backwards to get a same day delivery to a dear friend of ours for his birthday. Thank you so much for your excellent customer service. read more
5 years ago
14 years ago
After reading all the good reviews this place had I went to buy a small cake and I must say the customer service is horrible. I had asked for a message to be written on the cake, turns out they wrote it with a edible pen but was our of ink so it came out ugly when I asked the gentlemen if they can fix it thy tried going over it and made it look worst. When I told him I wasn't happy he said thats all thy could do. Which was bs because it was written on a cookie they put on top and with a pen, it seemed very cheap of them and rude since he could tell I was unhappy now I'm going home to fix this ugly sign and pipe myself the message. If u want rude service and to be rushed out then go there otherwise I wouldn't recommend it read more
16 years ago
10 years ago
Needless to say first impressions do count. Came by for a tasting without an appointment, but it wasn't a problem, they were very helpful and friendly and were able to squeeze me in as a walk in. The employees were very knowledgable and gave me all the options possible to help me find the perfect cake. They answered all of my questions (and I did have many questions). My kids and I tasted the cakes and mini desserts and we fell in love with them! We couldn't leave without some cupcakes for dessert after dinner! Highly recommended!!! read more
6 years ago
9 years ago
12 years ago
First time ordering from Tina's . First impression was great. The staff was extremely welcoming and friendly. The order process was quick and easy and at the birthday party everyone loved the cake, I received several compliments about the cake. Will definitely be ordering from here again. read more
7 years ago
8 years ago
11 years ago
Today we picked up a cake for my little nephew, it was supposed to feature The Hulk, Iron Man, Wolverine and Spider-Man. They were provided with an image and instruction on how we wanted the cake to look like. Instead what they made was horrendous, it looks like the cake was made by a 5 year old and not by 'professional bakers'. Hopefully the picture will speak by itself. Save those $ and make the cake yourself, it will look a lot better, trust me. read more
10 years ago
tina's cake, our wedding cake was the one of my dreams, the taste was more and Beyond... Was delicious was exactly what i asked for. our wedding was more than a month ago and there is still people asking me about our beautiful and delicious cake. #ThePhantomOfTheOpera, and as you can see on our picture not only was beautiful was a delicious #yummy cake! I can totally recommend this bakery with 7stars on service and quality. THANK U ONCE AGAIN!!!! read more
9 years ago
12 years ago
11 years ago
I came to Tina's for a last minute birthday cake. I could've gone to publix next to my office for a cake, but I wanted something special and that's exactly what I got at Tina's original cakes. I haven't had such a delicious cake in a really long time. Tina's was also super easy to find. Since I didn't order a cake in advance, I was worried about the selection that I would find but luckily they had some really cute cakes available. I bought a small dulce de leche cake and it was nothing short of delicious. I really hope that Tina's stays consistent with their excellent quality cakes and I will definitely be visiting them for my next special occasion. read more
9 years ago
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More info about Tina's Original Cakes
8601 NW 58th St
Ste 103
Miami, FL 33166
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(305) 716-9802
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Ask the Community - Tina's Original Cakes
Hola. Estoy buscando quien me haga una torta de dos niveles para 45 personas. Es de bautizo de niño. No quiero mucha decoración, quizás fondant blanco y una cruces, o ideas que ustedes tengan?
Review Highlights - Tina's Original Cakes
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