Great service and even better cakesickles! Thank you to kaity and her team for the amazing cake…read morethat she made! Lots of detail and time was put in to them and it shows! All the guests loved it and we will absolutely be coming back for more!!! Totally Recommend!

Often times cakes are pretty but don't taste so great. Not only are Kaity's cakes beautiful but omg…read morethey taste so good! We have ordered different treats for various occasions and they never disappoint. Everything is delicious from the cookies to cakesickles...if it's sweet, Layered with Sugar has you covered.

THE LOOK ON MY FACE WHEN I PROMISED MY MOM HER RUM AND VANILLA CAKE BUT NOTICE IT'S THE WRONG CAKE,…read moreBEING SERVED AT THE RESTAURANT. CUSTOMER SERVICE: NEGLIGENT. I don't like bad reviews because I believe that they do not truly represent the values of a business. Yet, here I am wasting my time to write one for a business after being sold a wrong cake because the owner does not have the heart to respectfully manage at least decent customer service. I went into the store and asked for their vanilla and rum cake. The girl with the glasses pointed me to one of the two cakes in their case. I said I'll take it; she subsequently packed it. I took it home for my mother's birthday to find out it was a guava and cheese filled cake. That's unfortunate, but the wrong cake is NOT the point of this negative review. I asked to speak with the owner to let them know how disappointed I was. I like to think I am understanding of situations like this as a past employee in the food industry. But there is something I cannot accept: disrespect. The manager called me today to tell me that the girl told ME it had guava and cheese. The standard of customer care shouldn't always be that the "customer is always right", UNLESS the customer is right... I know for a fact that the girl told me it was a rum and vanilla cake BECAUSE I ASKED FOR THAT ONLY. There was zero mention of guava and cheese. For the manager to call me and tell me I'm wrong is incredibly rude! To offer a $5 discount on another cake is incredibly illogical! To disrespect a client in making them feel they are lying without evidence is outrageous. As a business owner, in handling situations like this, the first thing you do is apologize for the circumstances, not by assuming fault, but as a mediator of positive resolution BECAUSE IT'S YOUR BUSINESS TO CARE. Then, offer whatever you think is fair given the circumstances BECAUSE YOUR REPUTATION IS ON THE LINE. We should require more responsibility from businesses that sell irreversible items like cakes. Keep your $5, double it, and give it to the next person.

Muchas gracias a Simply Cakes, así mismo como lo pedí quedó el pastel. Son súper profesionales y…read moreeficiente! Les doy un 10/10 y definitivamente los recomendarí.

I was very happy w the customer service. They picked up the phone immediately and always called me…read moreback. The lady gave me her cell so I could text a picture. The Cake was ready on time. I called a day before and they were able to rush a cake for me. The stock white 9" cake was like $45. But to decorate it with a minimal blue ombré icing was $125. Wow! large price increase for the decorating. The reason I gave only 3 stars is the actual cake was very short. I can't believe it cost me $145 for a 10" which was supposed to feed 30 people! It didn't

They did our cake for my daughters bridal shower. I wanted them to duplicate the cake on the…read moreinvitation. It was perfect. And all the guest were asking for seconds how how delicious and moist the cake was. I would recommend them hands down with no hesitation. Great job guys

TLDR: delicious custom cakes that will make any birthday or special occasion!…read more------ Super easy to communicate with / via text. I ordered, Venmoed my mula and waited for delivery. Admittedly I was a little last minute so the fact Lola handled my request with such short turn around is amazing. Got my order on Tuesday for Saturday and was able to pull it off. A custom cake in the shape of a corgi butt. Yes weird request. However, the birthday girl loves corgis - and she loved the cake. Cookie dough with vanilla cake was an excellent flavor combo. It tastes even better the next day as i devoured everything that was left. Takes cookie butter mixed with butter cream for the filling. The cake was moist and delicious. Will certainly reach out again for another unique creation!

I rarely leave reviews, but after my experience at Lola The Baker in Miami, I felt it was…read moreabsolutely necessary. From start to finish, this was one of the most disappointing bakery visits I've ever had. First, the service was a complete disaster. When I walked in, I wasn't greeted at all. The staff behind the counter looked annoyed that I was even there, and when I finally got their attention, it felt like I was bothering them by asking questions about the pastries. No smiles, no customer service, just pure attitude. For a bakery that seems to market itself as "boutique" and "specialty," I expected a welcoming vibe and knowledgeable staff. Instead, it was cold and unprofessional. The display case looked nice from far away, but when I got closer, many of the pastries looked old, like they had been sitting out for hours--if not days. I ordered a few different items just to give them a fair chance, and honestly, none of them were good. The croissant was dense and greasy instead of light and flaky. The cake slice I tried was dry and tasted like it came out of a box. Even the coffee was bitter and watered down at the same time, which makes me wonder how you can mess up something that basic. To make matters worse, the prices are ridiculous for what you get. I don't mind paying extra for high quality, but this was nowhere near high quality. Charging premium prices for stale, poorly made pastries is insulting. When I politely asked about the freshness of the items, the staff brushed me off and gave me an attitude instead of answering honestly. Cleanliness was another issue. The tables were dirty, and nobody seemed in a rush to wipe them down. The bathroom (which I unfortunately had to use) was in terrible condition--dirty sink, no paper towels, and it smelled awful. That told me everything I needed to know about how much care they actually put into their business. The final straw was when they got my order wrong and acted like it was my fault. I ordered one item, they gave me another, and when I pointed it out, they argued with me instead of simply fixing it. No apology, no attempt to make it right. Just attitude. At that point, I decided it wasn't even worth fighting over. Overall, Lola The Baker was a complete letdown in every possible way: poor service, overpriced food, lack of cleanliness, and an overall unwelcoming atmosphere. There are so many amazing bakeries and cafés in Miami that actually care about their customers and serve fresh, delicious food--this place is absolutely not one of them. I will never return, and I strongly recommend that anyone looking for good pastries or a pleasant experience steer clear of this spot. Save your time, money, and patience, and go somewhere else.

Incredible cake bakery. My son had his birthday cake from this bakery which was so well done…read more We came here to inquire about a wedding cake for October. First of all the bakery is so cute and with so many decorated with amazing cakes. The owner is a true artist with a bachelors of fine arts. A true artist, sculptor and painter. We had a cake tasting that was very good. The sponge was very good, and buttercream was very good as well. I would recommend you check it out for a very special cake!

The tiramisu cake had an amazing design and exceptional taste. Truly worth every bite. Down to the…read morelady fingers. Couldn't find service and business like this anywhere else !!

Lissette made the most adorable cakes for my niece's birthday! They where absolutely delicious and…read moreeverybody's loved them!

I bought a Sonic cake for my son's 6th birthday. We were amazed by its look and taste. My son was…read moreextremely happy to see the Sonic cake. We had the birthday party at his school with 15 kids in class and this was first time they ate all and nothing left even ..crumbs. It was amazing and beautiful experience to have Lissette's cake. I'll order more cakes from her.

Doral Cake Factory makes beautiful cakes! I ordered one for a colleagues Baby Shower and I was…read moreshocked at how beautiful it was! Everyone loved it (white w teddy bear decor). My office also ordered a work anniversary cake last year to celebrate work anniversaries & it cake out very cute as well. Shes very creative and can bring any idea to life!

Wow!!!! Cake was delicious very moist and the way they decorated the cake was exactly what I was…read morelooking for the details and art was beautiful Excellent service Can't thank you enough !!!!

She is amazing and pays attention to details. We got what we asked for and I was very impressed…read more Her rum cake flavor was delicious !!! We'll be back again for our next event

Extremely happy with my cakes . So far I've ordered 3. Each one delicious and gorgeous. Maidy was…read morevery prompt on emails and delivery. I will always be a customer here.!