Took a minute to find (no exterior signage) but they do fantastic work…read more Brought in my Breitling Montbrilliant in to compare costs of a broken stem repair. Had two very different (high cost) quotes by two separate repair shops (will remain nameless) and the folks at Central Expressway helped me out for much, much less. The office itself is a little cluttered but they are extremely knowledgeable and trustworthy. This watch has a good deal of sentimental value to me and I am very pleased to have it back in working condition. One thing: They only accept cash or check so be aware of that when picking up your watch.

Great little shop that took time and care getting my Omega Constellation cleaned and calibrated…read more They know their watches, stand by their work, and are highly price-competitive, especially as watch repair increasingly becomes the domain of a small number of expensive specialists. Availability is generally MWF late morning through afternoon. Recommended.

12MARCH2026: According to the voicemail, they are closing the Richardson/Allen, TX. location for…read morehealth reasons on 30APR2026. It appears they are no longer accepting watches for repair. If you want factory service you will probably have to send it to the Houston, TX. location.

My polar watch screen went off a few weeks ago & I found out there was a repair shop in DFW! It's…read moreinside of a glass building on the 2nd floor in a small suite. Read the directory for directions. It look less than 10 minutes for a full analysis of my watches condition & repair. In & out. Staff was friendly & took the time to check my heart strap as well. Both batteries replaced & analysis in the ballpark of 30 bucks. Can't beat that...I didn't have to go buy a new watch.

Update... When I picked up my watch from being serviced, Mr. Chamosa told me not to get it wet. I…read morewas shocked as this was a 40 year old Rolex that I had worn 24/7. Despite his warning I did get the watch wet and moisture accumulated. When I took the watch back, he told me to leave it with him and come back in 30 minutes. When I did, he said he had put cement around the bezel of the watch! By the time I got home there was moisture again inside the watch. He then told me to put it in a pot on the stove and heat it for a couple of hours. Realizing he did not know what he was doing, I took the watch to an authorized Rolex dealer. Not only had the bezel been cemented, the balance stop spring and bridle were both missing. This watch had only been serviced by Rolex in the 40 years I have owned it. You draw your own conclusions. Mr. Chamosa and his wife are very charming people, and I really believed in them. Now, not so much. It's costing me a fortune to fix the damage done. I would avoid this business at all costs.

If you need to change battery for a watch, this is the best place to go in dallas. Excellent…read morecustomer service and great price. I brought in my omega seamaster watch to get the battery changed, only $15. Told them to change my girlfriend's tag heuer watch battery since we were there. They said that they will test the battery first before they changed it. That shows you that this business have great work ethics. It is not all about the money to them. They seem to love what they do. It is so rare to find businesses like this anymore. Give them a try. You will be amazed

Amazing place they help you with everything very nice persons love this place if you're looking to…read moreadjust or polish your silver this is the right place

I cannot recommend King Arthur clocks and jewelry. I was told by one of their employees that he…read morewould be at my house on a certain day and time. After a while, and he had not shown up, I texted and called no response. I called the store and they told me it was his day off. The owner took the message and said they would get back to be the very next day. Never heard back from them again ! That is not how you treat your treat your customer. I would give them zero stars if I could.

I am surprised they are on Yelp but thankfully for me that they are. On January 24th I sent my…read morecolored diamond Michele watch in for a battery as it stopped ticking. Along with it I sent a fossil watch that the hands fell off inside. Both watches since they are made by Fossil I thought they were in the best hands sending them back to the manufacturer. Packed in bubble wrap and insured Fedex as my Michele watch cost a lot as well as it matches my wedding band. A month after the watches were sent the Fossil watch came back repaired no charge as it was under warranty. Than to my surprise I receive my Michele watch back with the crown broken off and dead as a door nail. It says they have no crown or movement to repair. Ok so I get my watch back in worse shape than it was sent! I had insured it with Fedex for $58. and instead of contacting me they break my watch. I call they say that my watch didn't need a battery but a movement that they don't have. Also they don't say anything regarding the crown that they broke. I was supposedly speaking to the person in charge and she was going to get back to me. Weeks pass nothing. So I call again furious they send me a label to look at my watch again. So Saturday I get my watch back three months to the day after I first sent it out. Surprisingly it is running the movement and crown they didn't have I guess they found one. But get this a bill is included for $60. Plus tax and labor for fixing the crown that they broke?! I will be calling them today. Also I will never buy another Fossil watch again or any of the brands that they own including Michele.

I sent my Michele watch to be repaired - the ceramic band was broken. They returned it stating…read morethat parts were unavailable and the face was cracked- no mention of what happened and have completely ignored my request for information or repair. I sent my watch to them for a warranty repair - I should have paid to have it repaired at a local jeweler. If you value your timepiece- dont send it to them, even if it's a "free" repair.

Does great work. He will fix your problems. Very reasonable cost wise…read more 3rd time time to use them and will go back again and we 45 minutes away.

Outstanding and friendly service! My wife and I bought our cuckoo clock in the Black Forest when…read morewe lived in Heidelberg, Germany. Clock ran great for years and stop. The owner replaced key parts and cleaned it. Looks brand new after 32 years. Runs great! Honest and fair!

Amazing guys . Good collection of products to suit my expensive watches lol . They are cool…read morefriendly and great collection of straps .

Amazing customer service and a great product. I had some issues with my order and USPS, so I…read morereached out to the team for help. They responded quickly, and Mitchell went above and beyond by personally delivering my strap to my apartment. The strap itself is beautiful, extremely comfortable, and exactly what I was hoping for. It's rare to find a company that stands behind its customers the way they do. Highly recommend!

Needed my watch links adjusted. Done within 5 minutes. Additional links were returned…read more Reasonable price for the service. Prompt and courteous service. Call before you go so they can meet you in front of their building.

Please avoid this business! I should have heeded my alarm bells when he operated the business out…read moreof a sketchy apartment. Was not able to repair watch and still had the cheek to charge a high price and then blaming on the brand!!!