I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

Extremely delayed repair service with very little communication. Package tracking shows my watch…read morewas received at their dock on April 30, 2026. I received no communication until an email on May 28, 2026, stating that they received my watch and an assessment of repairs needed would take an additional 20-25 business days. After that, the repair, once authorized, takes an additional 30-45 business days! An incredible up to three months from receipt to repair is ridiculous, especially with zero communication to the customer on their website of such an expected timeframe. There are clearly staffing or other major problems happening at this facility, and former employee reviews on Glassdoor suggest a consolidation of facilities from CA to TX has caused a massive bottleneck and delays. If this timeframe had been communicated as it should be on their repair website, I would have certainly gone somewhere else.

Needed a battery replacement for my Citizen watch. It is awesome having a Authorized Citizen repair…read morein north Texas so I don't have to send my watch to California. Service was timely and inexpensive. Definitely a recommend to any Citizen Watch owner needing repair.

Fast Fix has been great with my Michele watch. Last year I went to them for the first time for a…read morebattery replacement but didn't have the time (estimated 3-4 hours) to wait for a cleaning. Eventually I finally found myself back in store to get a much needed deep clean, and they did a phenomenal job. For reference, the battery replacement was $92.01 (June 2024) and the cleaning was $64.95 (November 2025).

I had a very disappointing experience at Fast Fix. They did warn me there was a possibility my ring…read morecould break or lose shape, and I told them I trusted their judgment. Within seconds of attempting the repair, they broke it. What I don't understand is why they didn't take their own experience and profession into account and simply decline the repair if it was that likely to fail. As a mechanic myself, I know what I will and won't break. And if I advise a customer to do something and it breaks because of my actions, I take responsibility for it. They did polish the ring and it looks nice, but that's about the only positive I can point to. Instead, they wanted to charge me $70 to fix the damage they caused, then recommended adding a shank for over $200, with the ring not ready until the next day. That's not accountability, that's passing the cost onto the customer. Overall, poor judgment, poor handling of the situation, and a really frustrating experience. I won't be coming back.

Took my great grandmothers mantle clock which needed some TLC. Incredibly knowledgeable…read morefather/daughter team. Took incredibly good care of it & fixed it. I really appreciated the aftercare refresher, warranty & offer of telephone support. Beautiful selection of clocks available to buy, could browse for ages. Gorgeous grandfather clocks!

I brought in a pocket watch with a detached second hand and they fixed it and replaced the battery…read morein all of fifteen minutes. They explained everything that they had done and answered my questions. Friendly, knowledgeable staff and reasonably priced.

very good service, staff is very friendly. Solo fix my watches very professionaly. he is very nice…read more. I thing prices are reasonable for the job they do.

Excellent service. Fair prices. They were able to bring one of my favorite Fossil watches back to…read morelife. In 2025, they got all new staff and really going the extra mile. Thumbs up!

Brought my ring here to fixed since the center stone was loose. My band and ring ate melted…read moretogether. When I went to pick up my ring was damaged, the ring and bands were off set and the shape was no longer round. When I informed them they said it was normal and like that already. Well it was uncomfortable to wear after that due to the odd shape so i know something happend while they had it. A couple days later some side stones fell out again because it was misshapen Will never come back or recommend, had to go to a different jeweler to repair the damage they did

We came in to get some links taken out of my son's watch and the did an excellent job. They charge…read more$16 and they gave him great service. It was prompt and on the spot. Will definitely come here again.

Time Tech is not the least expensive, but it is the highest quality repair. Kevin is a true…read morecraftsman.

Excellent service and customer service. My 30 YO Submariner is like brand new…read more Highly recommend Kevin

Never heard back after trying to contact them about a watch repair. I tried multiple times and no…read moreresponse.

Came in to adjust a watch band. Quick service and was very polite. Has a great number of old…read moreclocks/watches so was fun to wait.