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    Promenade Clocks

    4.6 (50 reviews)
    Closed • 10:00 am - 5:00 pm

    Services - Promenade Clocks

    Watch cleaning

    Watch part repair

    Promenade Clocks Photos

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    Recommended Reviews - Promenade Clocks

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    Reviews With Photos

    I brought in my grandparents' clock for repairs, and the service was exceptional! They not only got it working beautifully but also explained how to maintain it. I highly recommend them!

    Our Wedding Clock is restored!!
    Sherry C.

    So thankful and grateful that this wonderful shop was able to fix our wedding clock of 30 years! It works great now. They replaced the mechanism as well as chimes in it and we love it! Great customer service... called us when it was completed and even stayed a few minutes later than closing time due to terrible traffic, for us to pick it up! Hard to find stores like this anymore. Highly recommend!

    Great Grandpa's Grandfather Clock

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    1 month ago

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    9 months ago

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    3 months ago

    Very helpful with our cuckoo clock! We will come back whenever we need help with our clock!

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    9 months ago

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    Photo of Kim B.
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    5 months ago

    Appreciated my experience. Fred loves what he does and his love has passed to his workers.

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    7 months ago

    Quick response time for my mother's beautiful clock.. it was jammed up the fix was perfect at a fair price.. thank you guys.

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    4 months ago

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    4 months ago

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    Photo of Arthur G.
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    11 months ago

    Amazing little shop in Promenade center. Changed some watch batteries and adjusted a watch band. $10.00. Amazing

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    7 months ago

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    2 years ago

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    1 year ago

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    3 years ago

    Helpful 3
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    1 year ago

    The phones are disconnected. Does anyone know what happened. I was seeking warranty work on a clock that I had repaired there.

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    1 year ago

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    4 years ago

    Helpful 2
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    2 years ago

    Helpful 3
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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Did an excellent job fixing our 18 year old mantle clock. Very knowledgeable and friendly service. Highly recommend.

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    Photo of Matt T.
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    1 year ago

    great old time clock shop. hard to find service for clocks, this shop comes dose a great job

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    6 years ago

    Helpful 1
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    3 years ago

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    7 years ago

    Helpful 5
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    7 years ago

    Helpful 2
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    3 years ago

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    3 years ago

    Great customer service, friendly, willing to work on even the smallest of repairs...highly recommended!

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    3 years ago

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    Photo of Kurt V.
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    8 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    I needed a watch battery replaced. It was taken care of quickly and professionally. Highly recommend.

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    5 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Promenade Clocks

    Review Highlights - Promenade Clocks

    “In the past I've paid about 3-4 times what Mark charged for a tune-up on my grandfather clock!!!”

    Mentioned in 8 reviews

    Read more highlights

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    Gem Classics - Transform your jewelry with striking gemstones like sapphires, rubies, and emeralds. Visit our store or browse online to explore bold colors

    Gem Classics

    (36 reviews)

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    North Dallas

    If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

    A few years ago we were looking for a jeweler to replace my engagement ring. We happened to come…read moreacross Gem Classics after lunch. On our first visit, we met Gabe. He was extremely welcoming and knowledgeable. When we got married, he customized my beautiful wedding band and also was able to repair a family heirloom, which was part of my wedding gift. We feel like family on our visits. I highly recommend Gem Classics.

    Fast-Fix Jewelry and Watch Repairs - NorthPark - See our collection of lab-created diamond stud earrings at affordable prices

    Fast-Fix Jewelry and Watch Repairs - NorthPark

    (118 reviews)

    $$

    North Dallas

    Fast Fix has been great with my Michele watch. Last year I went to them for the first time for a…read morebattery replacement but didn't have the time (estimated 3-4 hours) to wait for a cleaning. Eventually I finally found myself back in store to get a much needed deep clean, and they did a phenomenal job. For reference, the battery replacement was $92.01 (June 2024) and the cleaning was $64.95 (November 2025).

    I had a very disappointing experience at Fast Fix. They did warn me there was a possibility my ring…read morecould break or lose shape, and I told them I trusted their judgment. Within seconds of attempting the repair, they broke it. What I don't understand is why they didn't take their own experience and profession into account and simply decline the repair if it was that likely to fail. As a mechanic myself, I know what I will and won't break. And if I advise a customer to do something and it breaks because of my actions, I take responsibility for it. They did polish the ring and it looks nice, but that's about the only positive I can point to. Instead, they wanted to charge me $70 to fix the damage they caused, then recommended adding a shank for over $200, with the ring not ready until the next day. That's not accountability, that's passing the cost onto the customer. Overall, poor judgment, poor handling of the situation, and a really frustrating experience. I won't be coming back.

    Al Momentum - Another Happy Customer.

    Al Momentum

    (20 reviews)

    $$

    Preston Hollow, North Dallas

    This man is incredible. He has been working on watches for years. His prices are reasonable and…read moreyou can trust him. He has a small little shop and hs recently expanded turning his little shop into a work station and taking on a storefront. He has surgical precision as he use to be a surgeon in his home country. Here he works on jewelry repair and watches. Take him anything from a ring to a Rolex, there is nothing this man cant fix. He is the James Bond of the business and he is amazing!

    A friend recommended Al Momentum when I mentioned needing to repair my mother's inexpensive watch…read more I wanted to buy Mom a new watch, but her dementia demanded that we try to maintain her status quo. Although her watch needed nothing more than a new battery, Mr. Giraldo checked everything out and cleaned it up, inside and out - at no additional charge. Old fashioned service that is rarely seen these days. Al Giraldo is wonderfully easy to work with. I began working with Mr. Giraldo in 2020 while he was dealing with two business challenges that would have been my undoing. As if the Pandemic weren't enough, Al Momentum's shop in Preston Royal was ravaged by the October 2019 tornado that tore through the heart of North Dallas. While the building with his shop is being restored, Mr. Giraldo works out of an apartment across Noel Road from the Galleria, where he meets with customers by appointment in the building's well-lighted lobby with comfortable seating. My two dealings with Mr. Giraldo have been worthy of recommendation. I look forward to benefitting from his craft in the future.

    Promenade Clocks - antiques - Updated September 2026

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