Great service, repaired our grandfather clock after it had some damage from moving itread more

Total let down!! My appointment was scheduled for Jan 10th then with no notice went to Feb 12 1pm…read more No show I called the own said that date was to get on the schedule.. I'm setting at home waiting for them.. the owner gave me a totally lame set of excuses. Good luck to anyone who uses these people.

Took my great grandmothers mantle clock which needed some TLC. Incredibly knowledgeable…read morefather/daughter team. Took incredibly good care of it & fixed it. I really appreciated the aftercare refresher, warranty & offer of telephone support. Beautiful selection of clocks available to buy, could browse for ages. Gorgeous grandfather clocks!

What a find!! Fred and his team took excellent care of my clock needs!…read more I've had a tiny cuckoo clock (except there is no cuckoo bird!) that my dad had brought home from Germany in the early 1950's. I don't remember ever seeing it run. I've had it for years and finally decided we should get it looked at. I had another mantel clock that needed service because a new battery did not make it run. Took them both to Promenade Clocks. The cost to repair/clean them was totally reasonable. And they were both ready for pickup in less than a week! Fred and his shop is a treasure right here in Richardson! It's almost like a time museum. Fred showed us around and he really knows his clocks! We loved hearing the stories and how many of the clocks work and their history. Lots of one-of-a-kind clocks available for purchase.

Never heard back after trying to contact them about a watch repair. I tried multiple times and no…read moreresponse.

Came in to adjust a watch band. Quick service and was very polite. Has a great number of old…read moreclocks/watches so was fun to wait.

David was very good at communicating. Did a wonderful job and 2 coo coo clocks we took to him…read more Reasonably priced!

We inquired through the Yelp app and they got right back to us. We brought it in and it took only a…read morecouple of days to fix. It seems to be working like a clock. Very polite, professional, and speedy.

I cannot recommend King Arthur clocks and jewelry. I was told by one of their employees that he…read morewould be at my house on a certain day and time. After a while, and he had not shown up, I texted and called no response. I called the store and they told me it was his day off. The owner took the message and said they would get back to be the very next day. Never heard back from them again ! That is not how you treat your treat your customer. I would give them zero stars if I could.

Amazing place they help you with everything very nice persons love this place if you're looking to…read moreadjust or polish your silver this is the right place

They've taken care if my clocks for 35 years. E. Ingram etc. always do professional work.read more

Tic Toc Clock Shop is my go to place when I need a clock repaired or cleaned. On top of that, they…read morehave a huge selection of clocks for sell.

I came in to get a watch repair. Fantastic people and great service. Highly recommend it!read more

Solid place. Fair premiums. No BS…read more I walked in with $450 to spend on silver. Told them straight up what I had. They did the math, gave me options, and let me choose. Ended up with mostly 1 oz rounds and a couple smaller pieces. Easy process. The transaction was smooth and honest. They actually talk to you and make you feel welcome, not rushed or pressured. If you're new to silver and gold, they explain things without talking down to you. Sometimes the lines are long but that only proves that these guy are exceptionally awesome . I called other coin shops before going here. One wanted $8 premium on rounds and $10 on Silver Eagles -- straight ripoff. These guys were a lot more fair and resealable. I asked them their premiums up front and they told me straight up $1.50 on rounds and $3.50 to $4.50 on Silver Eagles cant remember. At the time, silver spot was around $80-$81. And change. Even though this place isn't the closest to my house, I'll drive out of my way to come here. Worth it. Good experience, good people, fair prices. I'll be back. I'm just hoping silver drops down cheaper.So I can stack more Thank u QuickDraw.

I just found Griffin Jewelry. Yea me!!…read more I had a beautiful multi pearl ring that needed a pearl replaced. I like the ring more now after they worked on it. Plus it was done quickly. I have found my "go to" jewelry store. Not only for repairs but for new jewelry. They have many beautiful pieces!! Bravo Griffin Jewelry!!

The work they did on my ring was fantastic! However.... the customer service made it so I won't be…read moregoing back... I dropped my ring off and that lady was amazing, she talked me through everything, she was great. But then I got a call... and was told 4 times that my ring was made from lab rubies/diamonds.... it felt like a slight, I know they had to test it but I dont get why she asked if I knew or why I was getting a phone call with that being the primary conversation.... when they were focusing on tightening the prongs.. I was well aware I had a lab grown ruby and diamonds.... doesn't make me any less but it felt like she tried too.. Then im told that my ring will be out for 3-4 weeks if I keep in house, if they send it out it'll be less time... I wanted to think about it, then decide to send it out and im told it'll still be 3-4 weeks.. mixed info but okay sure im still on board... then on that same phone call I ask if they know exactly how long and if I can hold it until they work on it and she goes 'no, why?' And I say 'well it's my wedding ring....' and she goes 'ok, why?' And I said 'because I want to wear my wedding ring' At this point I dont understand why I have to justify wanting to wear my wedding ring...... So then I decide to send my ring out, I get no updates.... I had to message them and ask when it was coming in and then was told 'it comes back next thursday we'll send you updates'.... and they did not... I had to respond today on the day of and let them know im coming, to which they finally responded it was ready... One lady was nice, but the lack of customer service, the remarks regarding my ring and the inability to do as they say and follow up, assures I wont be going back. They did a good job on my ring but im not going back.

Have really tried to like this place.. as i grew up here and while its changes looks and locations…read moreit has been a staple in mckinney for many years. Just every interaction with them ends up being tremendously disappointed and even rude and stand offish. Today i was told by one of the main folks there, after stringing me along for several Weeks telling me she and other merchants were interested in purchasing some vintage/antiqua items iI have for m sale, that "she was going to purchase however she didnt want to have to deal with someone like me" .. unsure what thats supposed to mean. Maybe she meant I actually follow up with people when I say Im going to. Had the same exact experience on 2 other occasions when wanting to purchase an item; and then when I tried renting a booth and becoming a vendor. ZERO follow through. Always seem to have attitude as if they are above others Prob my LAST time to deal with them. Plenty of other good places that treat their customers WAY better.

Came in to find a restroom which was much appreciated!…read more This place is HUGE and has so many interesting spots to look at including antiques and some local homemade goods. Had a good time searching around for a bit on a Saturday afternoon--it was packed!

I inherited from WI, my family's grandfather clock and two mantle clocks, and a cuckoo clock. With…read moretime the grandfather clock stopped working. So I called Homestead clocks. Describe issue and photos of pieces they knew and had the parts to repair. They are conveniently located in Lakehighlands on Royal Ln/Audelia Rd. Offering convenient in home service for a small fee set an appointment. I have was able to see the true art of clockwork repair and cleaning. The intricacies underneath the case that keep time are beautiful. My son said Wow! He gave us proper instructions to change the time. Which on our model was counterclockwise the science of weights properly placed. Excellent service, care and respect for the true art of time keeping.

Stephen is a great guy, took our antique clock, got it running and it's going great. apparently…read moreclock repair is a dying art. Stephen is a gem.