Scott can fix almost anything, he doesn't take long, he's not expensive, and he's got a great…read morepersonality! He's been on Lower Greenville for YEARS.

Absolutely fantastic. Scott got my jewelry fixed in no time and was very helpful throughout the…read moreprocess. My jewelry has some sentimental value and when I got it back it looked better than when I gave it to him. Highly recommend!

Took a minute to find (no exterior signage) but they do fantastic work…read more Brought in my Breitling Montbrilliant in to compare costs of a broken stem repair. Had two very different (high cost) quotes by two separate repair shops (will remain nameless) and the folks at Central Expressway helped me out for much, much less. The office itself is a little cluttered but they are extremely knowledgeable and trustworthy. This watch has a good deal of sentimental value to me and I am very pleased to have it back in working condition. One thing: They only accept cash or check so be aware of that when picking up your watch.

Great little shop that took time and care getting my Omega Constellation cleaned and calibrated…read more They know their watches, stand by their work, and are highly price-competitive, especially as watch repair increasingly becomes the domain of a small number of expensive specialists. Availability is generally MWF late morning through afternoon. Recommended.

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

Fast Fix has been great with my Michele watch. Last year I went to them for the first time for a…read morebattery replacement but didn't have the time (estimated 3-4 hours) to wait for a cleaning. Eventually I finally found myself back in store to get a much needed deep clean, and they did a phenomenal job. For reference, the battery replacement was $92.01 (June 2024) and the cleaning was $64.95 (November 2025).

I had a very disappointing experience at Fast Fix. They did warn me there was a possibility my ring…read morecould break or lose shape, and I told them I trusted their judgment. Within seconds of attempting the repair, they broke it. What I don't understand is why they didn't take their own experience and profession into account and simply decline the repair if it was that likely to fail. As a mechanic myself, I know what I will and won't break. And if I advise a customer to do something and it breaks because of my actions, I take responsibility for it. They did polish the ring and it looks nice, but that's about the only positive I can point to. Instead, they wanted to charge me $70 to fix the damage they caused, then recommended adding a shank for over $200, with the ring not ready until the next day. That's not accountability, that's passing the cost onto the customer. Overall, poor judgment, poor handling of the situation, and a really frustrating experience. I won't be coming back.

I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Great experience at Loupe today! My Bulova watch battery stopped working about a week before my…read morecompany sent everyone to work from home in March 2020. This watch has sat for over a year because I didn't need a watch! Now that things are starting to open up again, I'm so glad I came! They had my watch battery replaced in under an hour and for about $25! Also struck up a great conversation with the owner & her son! I'll definitely come back here when I need them!

I just stopped by to buy a cleaning cloth they were out but the owner herself cleaned my bracelet…read more(it's shiny and beautiful again) all while being so kind! Beautiful stuff, great service, highly recommend it and I'll be back!

Great service and knowledgeable staff. I highly recommend for any watch repair, battery, or…read morepurchase. Great selection of vintage watches!

They were super fast and i just walked in and got a few links taken off my watch and it was perfect!read more

If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

A few years ago we were looking for a jeweler to replace my engagement ring. We happened to come…read moreacross Gem Classics after lunch. On our first visit, we met Gabe. He was extremely welcoming and knowledgeable. When we got married, he customized my beautiful wedding band and also was able to repair a family heirloom, which was part of my wedding gift. We feel like family on our visits. I highly recommend Gem Classics.

This is not a Rolex service center. It is a place that will restore your Rolex to original quality…read more That is a very important distinction. I have taken three different watches here, including a 2021 submariner, a 2005 sub, and a vintage 1964 Datejust. The basic price to restore a watch will be about $900, excluding parts. You don't always need parts - my 2005 just needed servicing and now works perfectly. The '64 Datejust was $1600, but that included significant replacements including the crown, the hands and the dial. Along with the polish, your watch will look nearly new when it is returned to you. Great service, as you would expect from the brand.

Most horrible RSC experience ever ALMOST. Sent Submariner in for Svc Rcvd back running fast 3.5-4s/…read morewhen set on nightstand every night in 12 high position to slow it down. If wearing it 24h it runs 5-6s/d fast, not the +-2s/d they advertise but still very good for a mechanical watch. After RSC doing some research and myself answering a few questions and exchanging more information as to history of my watch services, etc. We were able to resolve our differences to a mutually satisfactory level. And I would continue to use / recommend using the manufactuer RSC as they have the experience, tools, and spare parts necessary to complete a service. I tend to have my timepieces serviced following aircraft maintenance philosophy "service after x amount of time regardless if running poorly or not, as gaskets degrade with time, so does the lubricating oils inside watch and its much less costly than repairing it after the fact than if it had an accident such as water damage, or rotor striking the movement body. Thank You Ashley!

I came in to get a watch repair. Fantastic people and great service. Highly recommend it!read more

Solid place. Fair premiums. No BS…read more I walked in with $450 to spend on silver. Told them straight up what I had. They did the math, gave me options, and let me choose. Ended up with mostly 1 oz rounds and a couple smaller pieces. Easy process. The transaction was smooth and honest. They actually talk to you and make you feel welcome, not rushed or pressured. If you're new to silver and gold, they explain things without talking down to you. Sometimes the lines are long but that only proves that these guy are exceptionally awesome . I called other coin shops before going here. One wanted $8 premium on rounds and $10 on Silver Eagles -- straight ripoff. These guys were a lot more fair and resealable. I asked them their premiums up front and they told me straight up $1.50 on rounds and $3.50 to $4.50 on Silver Eagles cant remember. At the time, silver spot was around $80-$81. And change. Even though this place isn't the closest to my house, I'll drive out of my way to come here. Worth it. Good experience, good people, fair prices. I'll be back. I'm just hoping silver drops down cheaper.So I can stack more Thank u QuickDraw.