Iconic Store with and Iconic Past, Here today, but may be gone tomorrow…read more... This is an amazing store with amazing architecture, but sadly this store may be in the past very soon. Despite preservationists efforts to save the store, along with the Dallas City Council itself, it appears this store's days may be numbered. If you want an amazing shopping experience with amazing selection and service, get there while you still can!

I ordered 2 Giorgio Armani lipsticks from Neiman Marcus online on 6/24/26. They were delivered in…read moretwo separate packages from NM Online in Dallas, Texas. The Sultan #405 was marked Tester, Not for Sale, yet I was charged the new lipstick price of $48 plus tax. Instead of profusely apologizing and saying throw the tester away and we'll send a new lipstick, I was sent a return label to return the tester in order to receive a refund. I am totally grossed out and disgusted with Neiman Marcus!

A+++ would highly recommend this store the service, selection, and Value was excellent. Sawyer…read morehelped Me with my purchase and she was so very nice and helpful, knowledgeable will definitely shop this store again.

The pearls are excellent. The earrings are affordable. The staff seems to be great at helping you…read moreget an order to various parts of the U.S. The store has a good website. They take most major credit cards. I once bought a pair of pink and garnet dangling earrings that I gave to a family member. This past Christmas, I gave my nephew's fiancee a pair of earrings from the store, and she loved them. They carry a lot of different jewels, and you don't have to go to Texas to have good taste!

Service always great and friendly. Selection very good and new stuff all the time. Such a fun…read moreexperience. Love going with my daughters

Told that I would only have to wait 45 minutes. I said okay I'll chill in the store. I come up and…read morewas like how much time left and she changed to saying it would take two hours now and I clarified asking was it from the time I had been waiting right? And she's said yeah. I said okay I'll go ahead and step out of the store. I come back and she says I have to wait another 45 minutes because | left like why did you not say that before | left? Only idiots work here. I also waited in store an extra 30 minutes and no one announced or called for me that my clothes were ready so I sat there with no notification either-I got shit to do. My 45 minute trip turned into almost 3 hours. Will not return here to shop either.

Had the opportunity to visit the Dior boutique in Highland Village in Dallas late last year as I…read morewas looking for a specific white pair of sneakers. This is a decently sized boutique as there was a 2nd floor as well. They actually had the sneakers I was looking for and in my size, which is difficult to find. Service was exemplary and I would return for any future Dior items of interest. As a bonus, Highland Village has many other stores that could be of interest to you and your shopping wants.

My best friend bought a bag from here and everybody was nice to us. We came in knowing what we…read moreexactly wanted. They were patient in showing us different belts that goes with her bag.

Talk about customer service! Today I ran home on my lunch break specifically to grab a birthday…read morepresent for my friend. I got there right as the owner was locking up for the Thanksgiving holiday. Without batting an eye, she opened the store again, made sure the music was playing, and insisted that I not rush. I immediately found a gorgeous scarf and a necklace for my friend, and I couldn't resist getting a great black sweater for myself. I thanked her profusely, and walked home to show off my purchases to my bf. Duly impressed, he reminded me that it was time for me to go back to work. Oh no. I couldn't find my keys anywhere. We tore up the house for a while, and found spare keys dating back to 2011. Just not MY keys. They have to be at the store. Finally, I had the presence of mind to look for a phone number (only after I'd already run back down the street to see if she was still there -- all locked up.). She answered, and said she hadn't noticed them. Upon hearing the panic in my voice, she offered to come back downtown and look. She had already driven away! It's her thanksgiving break! I felt terrible, but I needed those keys. Fear not, my keys and I were reunited. She was unbelievably gracious about my mistake, even apologizing for not having looked around before closing. A review for a boutique should emphasize the product. Ohmygoodness these clothes are perfect. And the jewelry. And the hats. Clearly, I HAD to make a special trip just to buy a present here. Also, though, let's all support the heck out of a just plain good person who happens to have a VERY fashionable boutique in the affordable clothes- hungry world of downtown Dallas.

I am a downtown Dallas resident. I have been to Kettledrum Allie Boutique a couple of times since…read morethey first opened. I was never impressed with the quality of their clothing, but it was a good convenient place to stop by when I was in a bind for something cute and trendy to wear, and their accessory assortment is decent. My last visit was terrible disappointment. I was in a hurry to find a dress to wear that evening for dinner and drinks at the Ritz. I was in a hurry and quickly bought a dress with sequence. When I got home and truly inspected the dress, I noticed that it was missing some sequence pieces, and it just looked plain cheap and tacky. There is no way I was going to wear that to the ritz. What an embarrassment!! I refuse to wear the dress. It was a final sale, so they would not exchange it or work with me store credit. I left this unwearable dress and they kept my $50. Poor, very poor customer service for someone who wants to shop and support local business. It is a shame that they were unwilling to work with me in spite of their poor quality product. As a resident, I always suggest their place as a go to for clothing. I will no longer. They were not willing to work with a loyal customer, so I will take my business and recommendations elsewhere.

I've been shopping at Castle Gap for 30+ years. Best selection, and prices, for quality silver…read morejewelry. I've bought numerous gifts for my wife and daughter from these fine folks. They also carry a good assortment of men's jewelry, of which I've also made a number of purchases. They are currently moving to a new location, but I highly recommend checking them out when they reopen.

I have several beautiful pieces of jewelry that I purchased from Maxine & Scotty…read moreBennett & Charlotte in the early 80s. I'm sorry to hear that Maxine & Scotty are both deceased. They were all very nice people! I knew that the jewelry they sold was top quality & unique. My pieces were signed by the artists. I keep them in my lock box at my bank. I wear them for special occasions. So glad to hear that they have family members carrying on the business!

Tyler Kingston Mercantile is the kind of place that grabs you the second you walk in -- warm,…read morecharming, and full of things you didn't know you needed but somehow can't leave without. I showed up last minute hunting for white elephant gifts for a party, and that's where Moriah came in like an absolute rockstar. Not if you visit but when you check out this awesome store, go see her. She didn't just help -- she crushed it. She helped me pick out the perfect gifts so fast I ended up coming back for a second round, and she didn't even flinch. Same energy, same smile, same "I got you" attitude. That's rare these days. The store itself is cute as hell, thoughtfully set up, full of fun finds, unique pieces, and that kind of local charm that makes you want to hang around way longer than you planned. Honestly, I could've stayed there all day. Great service, great vibe, and Moriah deserves all the credit in the world. This is exactly why I love supporting local spots -- people like her make it worth it.

I think they do a great job of really creating a style. You walk in and it feels like trendy Texan…read morewith a dash of eclectic. Great for gifting, for men, for Christmas...I always know if I need something for someone I can find it! Haha

Harry Winston offers opulent, custom-made diamond pieces. I was shopping in Highland Park Village…read moreand decided to visit on a whim. The sales associate was very friendly and informative. They had just a few jewelry pieces on display but they were gorgeous. I would definitely recommend making an appointment if you're in search for a special occasion piece.

Right when I walked in Amy greeted me and treated me like I was the only person that mattered…read more Going into a place like Harry Winston was intimidating seeing rings listed for 40-100k but Amy treated me with respect and helped me find the right ring. Listened to all of my concerns and showed me rings that were in my price range. Communicated with me through the entire process. Hassle free and only took 5 minutes to do all the paperwork. I would recommend Harry Winston because of how amazing their products are and the customer service is unmatched.