Great service, nice jewelry Highly Recommended Been in…read morebusiness for long time and one of the few jewelers in town that still can make nice hand make jewelry and fix expensive jewelry .

I happened upon Arman's while looking for a jeweler in the University/Highland Park area of Dallas…read more I needed a beautiful new watch sized down and wasn't sure where I should go. After checking out a few other stores in the area I settled on Arman Jewelry. Upon walking into the store I was promptly greeted by the owner who was attentive, professional and friendly. When I inquired about having the work done he assured me he could do it and literally within 20min the project was finished! I used the time to look around the store and see all of the beautiful and unique pieces of jewelry for sale. After viewing his beautiful selection of jewels it dawned on me that I had not gotten a price from him for the sizing. I realized my faux pas and hoped for the best. When he finished and told me what I owed I was pleasantly surprised. His price was very fair and the wait time was perfect. Next time I am in the area shopping for jewelry I will definitely start off here or should I need repairs or sizing done he will be at the top of my list!

Scott can fix almost anything, he doesn't take long, he's not expensive, and he's got a great…read morepersonality! He's been on Lower Greenville for YEARS.

Scott was extremely helpful and funny. i've taken my watches multiple times with timely fixes…read more Highly recommend!

Love my new A.D. in Fort Worth…read more Lani has been my salesperson; super knowledgeable and very friendly and helpful. Never felt rushed or pressured, that's what I like, gives me time to make a decision (though I'm pretty impulsive so doesn't take long. ha). I just bought a beautiful Tudor BB68 and an Omega Aqua Terra 41 with a truly stunning turquoise dial, lots of compliments and I've only worn it twice! Manager came over and introduced herself last time and gave me a really nice Tudor umbrella which was a nice bonus and made me feel appreciated. Now on the "list" for a Yachtmaster 40 Rhodium. Hope to get a DJ Purple for my wife after that and I got my eye on the Tudor BB Pro, just hope they come out with it in a 42 like the Rolex (it looks very similar) because 39's are a bit small for me. Tudor is fantastic btw; top quality movements, extremely high finishing and 1/2 the price of big "R". Look forward to many great watch purchases in the future. Steve

Jesse provided excellent service. He took the time to show me everything I wished to see and try…read moreon. He was able to tell me a ton about the watches and provided accurate information, with the expectation of being allocated a high-demand timepiece. No, games just honest information. I felt very welcome at Bachendorf's Galleria with multiple people offering to help. Highly recommend you visit to find the perfect watch.

My now-fiancé and I went into wedding ring shopping knowing very little, and Lauren made the entire…read moreexperience feel easy. She did an amazing job explaining everything in an honest, transparent, and easy-to-understand way! After multiple consultations, she helped bring all of my ideas together into one beautiful custom ring. You can tell she's passionate about her work and genuinely cares about getting every detail right. She was upfront about pricing and timelines, made us feel comfortable asking questions, and truly brought our vision to life. Wedding ring shopping is one of the first steps in planning a wedding, and it can be intimidating to know where to start. I'm so glad Lauren was the first person we met. We never felt the need to go anywhere else and couldn't be happier with our experience.

Working with Lauren and her team was awesome! She was super knowledgeable, fun and easy to work…read morewith, and the ring turned out awesome! She helped me learn throughout the entire process and wasn't afraid to be honest if she didn't like the way something would turn out. Basically she was not just saying yes to everything and she pushed back and helped me put my ideas into action. It was a great balance of using her experience with engagement rings and also getting a ring that fit what I had in mind! A few other positive points: first, she was able to price match a diamond that I had found online and find a diamond with identical specs to the one I had picked out. Second, once I gave her the go ahead after renderings, the diamond was in way sooner than she originally mentioned which helped my timeline immensely. Overall, Lauren and team were awesome to work with and a great decision for anyone shopping for an engagement ring!

Friendly! I had a broken bracelet and they did a wonderful job fixing it and cleaned it all up!…read moreThank you

Has been a longtime local business. Always friendly and helpful. Have been a customer for years…read more Battery replacements, jewelry repairs, and watch adjustments. Lots more. Misti is great.

Delores and Jeff are so knowledgeable. They have an amazing inventory of vintage jewelry. My…read morepartner and I came with specific style wants of art deco and 1920/30s ring and that's exactly what we walked out with! While we were figuring things out, they showed us some of their favorite pieces and that was delightful.

READ THIS BEFORE GOING TO JD ENGLISH FOR ANY REASON: JUNE 2024!!!!!…read more Dolores and Jeffrey told me they have been in this jewelry business for over 50 years. I initially went to WTC to repair my diamond ring and Dolores was kind enough to answer the phone and seemed to have good reviews online. When I walked into their store, it seemed to me that merchandise was outdated, cookies were stale, and the entire place seemed disorganized. With much hesitation, I decided to get my ring fixed with them. We discussed ring vs necklace option - but without notifying me, Dolores took apart the ring When asked multiple times about the price, I was given a range but never a set price. Online reviews said they were reasonable in price, but they quoted $600 to fix my ring, and ended up trying to charge me $680. Dolores lost my platinum band and refused to take responsibility. My platinum band was lost in their care, when I went to pick up the ring, their son Scott, who was watching the store told me that missing items happens rather frequently and that if not found maybe I can file with my insurance (this is illegal on both felony and fraud accounts) Dolores offered me about $50-150 to replace my platinum band (which I did not accept) I will end with what their son Scott English told me, "the children have been begging them to retire for years but they won't retire. It is not uncommon for jewelry and items to go missing in this store." Scott wrote a promissory note to me to restore me to whole with a platinum diamond band by agreed date (this never happened) - see below for signed written agreements Jewelry business has always been luxurious. Getting beautiful things to celebrate special occasions such as engagement, birthdays, etc. I have dealt with many jewelers but never ONE as scary and Jeffery and Dolores. There is also a lot of competition now with online and decreasing price of jewelry. Before buying any precious item, one should do proper research. However, in my case, I made a huge error in judgment with JD English and have paid in time and lost precious jewelry as a result. Go see for yourself and follow that gut feeling. Below is a response from Dolores about missing my ring in their care. She ignored completely what her son Scott had promised. And time linewise, I dropped the ring off end of May, went to pick up June 13, and they asked I give them until June 21 to find the ring in their disorganized store and as of today, June 24, zero resolution or responsibility or ownership from JD English: "1. We took the ring apart as I told you to see if the head would work as a necklace without flipping. 2. As the ring was so swoosh it was not even discussed about making it into anything else. 3. I have the price on the envelope as $630 not $680. I told Scott to charge you $600. I was hoping to be closer to $550 but my cost was more. 4. My jeweler found parts of the ring that had the stones in it but not the whole shank. I can return that portion I have and pay you the difference of the lost portion of the platinum shank. You did not give me the wedding band portion of your set, only the engagement ring. I am so sorry there was such a misunderstanding about what to do with the top portion of your ring. The cost of your new ring was much more than the cost of the lost portions of your platinum ring. I can return the portions I have and deduct the cost of the portions missing. Platinum is $975 an ounce as of today which works out to be $30.95 a gram pure. If your missing portions came to 5 grams, that would be $154.76. Plus giving you back the portions I do have. Please let me know if this is acceptable to you and your husband. Regards, Dolores English June 17, 2024"

Always top-notch service! Great people who really do care about you. I needed a rare hard to get…read morewatch and Jeff Bartley was on it. Within 2 weeks a watch that takes over a year to get normally was in just in time. The owner is always gracious and so is the staff. The rare scotch was also a treat! Thankyou again and I won't ever shop anywhere else nor will my friends.

By far the worst experience in customer service for any Jewlery store we've been to in Dallas…read more Immediately didn't feel welcome walking in. Business during a pandemic must be booming and they must not need the business. Went in to inquiry on a few newer model rolexes, instead of providing guidance and walking the client through the process, I was told I could just go online and look. Salesman John, Didn't offer to provide any possible options or bother to take down my info. I was literally waiting to be sold, but wasn't going to beg to buy. Went to Eiseman Jewels and picked up 1 model and put a deposit down on a 2nd. Sorry John, you missed out on business. Don't judge a book by it's cover.

always have a wonderful experience shopping here. Dean is exceptional--attentive, knowledgeable,…read moreand genuinely takes the time to understand what I'm looking for. He thoughtfully presents a beautiful selection without ever making me feel rushed or pressured. The store is elegant, and the entire team is warm and welcoming. Exceptional service and a truly enjoyable experience every time!

A great long-time jewelry store in Northpark Mall. They have an excellent selection of watches and…read morejewelry. The staff are always very friendly and knowledgeable. We have bought many items at Eisemann over the years and have been very pleased with our purchases.