This place doesn't answer the phone during operating hours nor return calls!…read more Their website said they were open so we drove there to find out the place was dark and the door was locked. I do NOT Recommend!

If you are looking for the most experienced and knowledgeable clock repair man in the city of…read moreHouston, Steve Woodruff at Clock Country is the man to see. I bought an 1830 French Clock from an antique dealer in Italy about 2 1/2 years ago. It was shipped to Houston via UPS. After I brought the box in the house and opened it I found the clock had been poorly packaged and the back glass was shattered and interspersed with the gears of the clock such that it wouldn't work. UPS said their shipping insurance only covers boxes opened in the presence of their UPS driver, not after you take the boxinto your home, even though I emailed UPS immediately the same day after opening the package and finding my broken clock. I researched clock repair shops in Houston and took the clock to Steve Woodward at Clock Country. Steve quickly partially disassembled the clock in front of me and recommended a complete cleaning and replacement of the broken back glass. After numerous disassemblies and reassemblies of the clock and checking it's time, Steve discovered that the large gear on the 4th wheel of the clock was very slightly bent, causing the clock to stop each time a few days after rewinding. Fortunately, Steve is tenacious and likes a challenge. He said we wanted to keep working on the clock until he got it running property. He succeeded and I picked up my clock just recently after almost 2 3/4 years. Thank you Steve !

They erase bad reviews lol. They charge you to pay for your…read morejewelry repair and don't tell you about it. That's pathetic.

This might not be the first review I've written for this extraordinary business, but it's worth…read morerepeating. I've bought several pieces of jewelry here and had custom work done and the results have always been superb... high-quality work with small town friendly customer service. Absolutely superb business!

Super cute store with LOTS of stuff! It was all decorated for Christmas! Staff was super friendly…read moreand helpful. Prices were very reasonable. They had parking in the front of the store. I recommend checking it out. I feel like there is something for everyone!

Been going to Red Queen's Attic for years, literally in there 15 times a year or more. I've always…read moretolerated Jeff's hot and cold bi-polar ways but yesterday he took it too far. I'd gone over for a quick run through, looking for nothing in particular. 2 items that intrigued me were Christmas items, one downstairs, one upstairs. I gave him the untagged ornament and he was friendly enough and said he would get me a price **half the ornaments in the bowl were not priced. The priced ornamenta were between $6 & $12. So I make my way upstairs, in the large room I find a gumball machine with a Christmas scene inside the globe....no tag. I walk it downstairs to find Jeff for a price and he gave me "a look" and said he knows it was priced because he took it up there yesterday...walks away in a "huff", rather angry manner. He gave me the feeling that he had just accused me of taking the price off. I did NOT! I literally frequent the place quite often and he knows me.....why would I do that. At the register he gave me the price of the gumball machine. Honestly...I wouldn't have bought it for any price at this point. I often go to Downtown Rosenberg for a couple hours when I need a break **I live 5 miles away**. I'm not sure when/if I'll return to Red Queen's Attic and I certainly will never recommend the shop to another person **which I've done so many times in the past** Thrifting/Antiquing is a "break" for me....something I love doing,. On this day, Jeff took that from me.

Logan is phenomenal, friendly and helpful. My husband has a beloved clock that is over 40 years…read moreold, which he received while serving in the Air Force during Desert Storm. After submitting a repair request, Logan responded in a timely manner. Let's just say we are very happy he was able to repair it. Also, meeting his family and even his cat were wonderful people as well.

Fixed my clock just fine; small hiccup about pickup time but Logan let me wait a few minutes with…read morehis dog while he finished the job. He tells me that he also makes house calls, which is great since we have a grandfather clock.

I just had a 2nd antique clock serviced by Chappell Jordan. This one was a 175-year-old marble and…read morepatinated bronze French Figural Clock. The clock's movement hadn't been serviced in over 116 years according to the 2 November 1910 inscription on the pendulum bracket by its previous servicer. Also, the clock's marble base was missing most of the Roman numerals that were formerly attached to it to serve as the dial. Bernie Maya of Chappell Jordan completely cleaned and serviced the movement and bell such that the clock mechanism now looks brand new and the clock runs like new. Bernie also polished the marble and installed new Roman numerals for the dial on the clocks marble block. What a magnificent job ! Chappell Jordan hit it out of the ballpark again !

In 2012 we had them overhaul our 19th century Seth Thomas clock. Today it is still going strong…read more More recently they serviced three of our other clocks which are 50 to 75+ years old. This is a very knowledgeable group and experienced group.

Quick turn around Fair price…read moreQuality work. Highly recommended to watch repair needs.

He's excellent in repairing all kinds of clocks. Very good…read moreservice and excellent skills

Great selection of local goods including jams and artisanal candles and soaps. Nice amount of…read moreantique goods. Really like their jewelry. Can find some budget friendly goods. Smells a little odd in some spots where the antiques are sort of sitting

Joan is amazing. She repaired and restored my cookoo clock to perfection at a vert reasonable…read moreprice. Highly recommend!

doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say…read moreabout his work

I cannot attest to his skill as a watch repair shop but as a proprietor with a shop with the goal…read moreof supporting customers, not so good. Between my grandfather and I, we had six watches needing repair. Did my research and wanted to support small business. Found this shop. Called to ensure he would be open if the current pandemic situation. Answers the phone with simply "hello". Is this the Watchmaker Specialist?", I ask. "Yes." I then asked if he would be open the next day to drop by with the watches for repair. "No problem. I will be here" he responds. "Excellent. See you tomorrow." Today (the next day), I picked up my 89-year old grandfather to drive 25 miles to his shop. Arrive to the office building, then had to had to show my driver's license to a security guard. It has to be shown to a video camera where they take a picture of your license. Was not crazy about that given identity fraud. But had to do it to gain access to the building. Made our way up to the 7th floor, found the suite, only to find the office locked. Sign on door says call the number. So I do this and again, simply "hello". I let him know we were standing at the front door. "Who's this?", he asks. "A customer" i replied. "Oh, I am not there. I went to get some dinner. Can you wait 30 or 45 minutes?"........ So he wanted my grandfather and I to simply hang out and wait for him. Not very good customer service especially after I called beforehand to verify it was good to come down at that time. Which it was. But he left us in the lurch. We went someplace else. Was not a goid customer service experience.