I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

Very knowledgeable and incredibly helpful…read more Even if you just want to browse. These are some of the coolest and elegant clocks I've seen

Great work by codial service man. My granfather clock is 37 years old and stopped running It…read moreneeded some adjustments and oiling and is working like a charm calling out the quarter hours and each hour now.

I just had a 2nd antique clock serviced by Chappell Jordan. This one was a 175-year-old marble and…read morepatinated bronze French Figural Clock. The clock's movement hadn't been serviced in over 116 years according to the 2 November 1910 inscription on the pendulum bracket by its previous servicer. Also, the clock's marble base was missing most of the Roman numerals that were formerly attached to it to serve as the dial. Bernie Maya of Chappell Jordan completely cleaned and serviced the movement and bell such that the clock mechanism now looks brand new and the clock runs like new. Bernie also polished the marble and installed new Roman numerals for the dial on the clocks marble block. What a magnificent job ! Chappell Jordan hit it out of the ballpark again !

In 2012 we had them overhaul our 19th century Seth Thomas clock. Today it is still going strong…read more More recently they serviced three of our other clocks which are 50 to 75+ years old. This is a very knowledgeable group and experienced group.

DO NOT use this guy!! I left my $1000 watch with him to replace the batteries and after a year of…read morefrustration and a $150 deposit, he finally tells me he lost my watch. Then a couple of months later, he says his roommate's friend stole the watch! But he will replace it with a cheaper inferior model. I told him that was unacceptable so he suggested I find my own replacement. I do, but it is not as pristine as my watch, costs me almost $400, and it also needs batteries. I take it to him (assuming he would still have the original replacement batteries-wrong! He doesn't have those batteries either! Now he wants more money to get more batteries and that "when he gets a check, he will repay me for the replacement watch". Long story, short: it's been over 1 and 1/2 years, I'm out over $500, I don't have my original watch, no batteries, no repayment, and he won't return my calls or texts! Any way you cut it, I've been scammed by this guy!! Do yourself a favor and stay away from Black Forest Watch and Clock, Jewelry, or whatever else he's calling his business now!!

He changed the battery to a watch really quick. Great job and very nice. Recommend someone else's…read morefor engraving.

Service requested, cleaning and maintenance on my Grandfather clock. Turnaround and pricing was…read morereasonable.

I have used them twice for my expensive grandfather clocks and they have been on time and fixed my…read moreproblems with 1 trip.

This used to be owned by a wonderful gentleman and his daughter. However, sadly he passed away in…read more2012. Decided to write this review for everyone who still may be looking for clock repairs online. I wish all the best to the Shedd family.

Everything. The owner knows what he's doing. Very reasonably priced…read more Most of the time you just wait in the lobby for battery replacement. Fast and convenient!

Came in with a Kundo Quartz anniversary clock. As soon as I pulled out the clock the employee said…read moresomething along the lines of "I don't service those, they are a piece of crap, and impossible to fix." I didn't even get a chance to ask a question about it. He then proceeded to point at the wall and said "I have hundreds of those and more in the back. Take your pick." Right before I left he said "do you have the glass dome?" To which I responded yes, and he replied with, "well put it on and leave it on the table because that's all it's good for." I left very soon after and was extremely discouraged. I went to a store and bought some electrical contact cleaner. I worked on the clock and I fixed it. The clock is now running beautifully and smoothly. I wish the employee had at least looked at any of it before saying those words but it does not matter now.

3 years ago, my husband took in a Clock he purchased in Japan , on his way back from Vietnam. after…read moreover 50 years it stopped working. My husband took it in and had it checked out. unfortunately, because the clock was so old, he couldn't repair it to its original condition- but he offered to rebuild it using batteries instead of the original winding This clock has such sentimental meaning to me, he did the work and I am so grateful. he did a great job and the clock is still working. My husband is no longer with us, so this is especially dear to me. Thank You J Vernon

The owner is arrogant and too lazy to make a house call for a Howard Miller Grandfather clock which…read moreis on warranty. He was demeaning when I said I had received the clock as a gift from my company, stating that 'Was an electric clock the best they could do?' I would not give home the time of day let alone my business.