Logan is phenomenal, friendly, knowledgeable, and incredibly helpful. My husband has a beloved…read moreclock that is over 40 years old, which he received while serving in the Air Force during Desert Storm. It holds tremendous sentimental value, so finding someone we could trust with the repair was important. After submitting a repair request, Logan responded promptly and kept us informed throughout the process. We're thrilled to say he was able to restore the clock, and we couldn't be happier with the results. It was also a pleasure meeting Logan and his family. They were warm and welcoming, and even their cat made the visit memorable! If you're looking for someone who provides exceptional craftsmanship and outstanding customer service, I highly recommend Logan.

Fixed my clock just fine; small hiccup about pickup time but Logan let me wait a few minutes with…read morehis dog while he finished the job. He tells me that he also makes house calls, which is great since we have a grandfather clock.

Very knowledgeable and incredibly helpful…read more Even if you just want to browse. These are some of the coolest and elegant clocks I've seen

Great work by codial service man. My granfather clock is 37 years old and stopped running It…read moreneeded some adjustments and oiling and is working like a charm calling out the quarter hours and each hour now.

Stepping into Chappell Jordan Clock Galleries is like stepping into history. I felt like I was in…read moreone of those artisan clock shops your find on the cobblestone streets in Germany. The two owners have been in the business of clock repairs and sales since 1965, and each of their staff has been with them for years. I went in to find my grandson a playful child's cuckoo clock, and their selection is incredible. Upon making my selection, I found myself wanting to know all about the various new and antique grandfather clocks they were selling.  I felt like I got a history lesson just listening to them tell me the stories of some of the clocks. Amazing! I asked to see the repair shop, and we went back to their building where they repair everything from watches to grandfather clocks. In this amazing space artisans were quietly bent over, each at their own work space bringing life back to the timepieces that they were repairing. I can't say enough about this rare treasure that we have in Houston. They are my go to now when I am looking for a gift for that person who has everything. I can always find that unique gift at Chappell Jordan. Don't miss visiting them.

I just had a 2nd antique clock serviced by Chappell Jordan. This one was a 175-year-old marble and…read morepatinated bronze French Figural Clock. The clock's movement hadn't been serviced in over 116 years according to the 2 November 1910 inscription on the pendulum bracket by its previous servicer. Also, the clock's marble base was missing most of the Roman numerals that were formerly attached to it to serve as the dial. Bernie Maya of Chappell Jordan completely cleaned and serviced the movement and bell such that the clock mechanism now looks brand new and the clock runs like new. Bernie also polished the marble and installed new Roman numerals for the dial on the clocks marble block. What a magnificent job ! Chappell Jordan hit it out of the ballpark again !

Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

Wheeler Watch has great service, knowledgeable staff ready to help. Family owned forever…read more Thank you for all your help these many years! They have jewelry and watch repair, and a great place to look for quality pieces. Silver and gold jewelry and time pieces. Good prices and good quality.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

Finally able to wear a ring I've had forever. Also picked up another ring. Never can have too many…read morerings. Great service!!

Our experience was excellent. From being greeted (Hershel) to the work performed (rhodium coating,…read moresizing, and a small diamond secured back that had fallen out of my wife's wedding ring), as well as a fair price being charged, we were happy with our visit and will be back. And we live in Spring, Tx so it is a ways to drive, but worth it. On the same visit my wife also bought a poison ring from Silverlust that she really likes too.

I came to this location to get my ring fixed and literally fixed in within minutes free of change…read more Bless him !

DO NOT use this guy!! I left my $1000 watch with him to replace the batteries and after a year of…read morefrustration and a $150 deposit, he finally tells me he lost my watch. Then a couple of months later, he says his roommate's friend stole the watch! But he will replace it with a cheaper inferior model. I told him that was unacceptable so he suggested I find my own replacement. I do, but it is not as pristine as my watch, costs me almost $400, and it also needs batteries. I take it to him (assuming he would still have the original replacement batteries-wrong! He doesn't have those batteries either! Now he wants more money to get more batteries and that "when he gets a check, he will repay me for the replacement watch". Long story, short: it's been over 1 and 1/2 years, I'm out over $500, I don't have my original watch, no batteries, no repayment, and he won't return my calls or texts! Any way you cut it, I've been scammed by this guy!! Do yourself a favor and stay away from Black Forest Watch and Clock, Jewelry, or whatever else he's calling his business now!!

Very quick repair of a favorite family treasure click Owner…read morecame through on time promised Quote was given upfront which was nice Nice gentleman

He should not suggest he makes watch repairs. Ripped me off with the watch works replacement that…read moredidn't work. Best to go to the Little Watch Shop on S. Shepherd for a repair. Less expensive. Much more reliable. Look at the ratings!

This is a family-owned business that is great. They are the friendliest, salt of the earth-type…read morepeople to deal with. They did ring resizing and Jeremy did custom-ordered ring, walking me through every step -- beautiful!!! Would recommend them to anyone for your jewelry needs!

Mr. Rento is the most pleasant person in the Houston underground tunnel. He fixed my battery watch…read morein under 5minutes and put some love into it by buffing jt clean. Will be going back for any and all jewelry repairs.