The Time Keeper

(51 reviews)

Always so helpful and friendly! Love visiting and they do fantastic work! Fixed my daughter's…read morefirst necklace from a boy. It was sterling silver, but they agreed to fix it for me to make her happy. We agreed on the price and the work ahead of time. My daughter is happy again! Thank you!!

Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

Klein's Jewelry

4.9

(15 reviews)

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

J Marcus Jewelers

(1 review)

Can't wait for them to open! Need more custom and luxury jewelers in Katy! Marc, Chris, Brian and…read moreManny are the best at what they do! Go check them out!

From the owner: Custom Jewelry,loose Diamond and fine timepieces for all Katy and surrounding areas.read more

Monica Jewelers

3.4

(35 reviews)

•$$

Did a great job fixing two of my broken necklaces. Wonderful service and very professional.read more

Disappointed, Fades to brassy patches in a year. Misleading marketing…read more I bought this tungsten carbide ring as my husband's wedding band, expecting it to last a lifetime. Tungsten is heavily marketed as "indestructible," which led me to believe the ring would maintain its appearance. Unfortunately, just a little over a year into daily wear, the gold finish has completely broken down, and a brassy color is showing through in large patches. When I contacted customer service about the issue, this was their exact response to me: "With everyday wear, it's normal for that gold plating to gradually wear down over time, especially on a ring that's worn daily. Factors such as exposure to hand sanitizers, soaps, lotions, cleaning chemicals, salt water, perspiration, friction, and frequent contact with hard surfaces can all accelerate the natural wearing of the finish. Based on the age of your ring, which was purchased in April 2025, and the photos you provided, the wear appears consistent with the normal aging of a gold-plated tungsten band. Unfortunately, because the finish is a surface coating rather than solid gold, it is considered a normal wear item and is not typically covered under warranty." Although they offered a discounted replacement, a wedding band is meant to be worn daily, so I'd be stuck in the same place in a year, even with the replacement. If a company's product cannot handle basic everyday activities like washing hands, using soap, or applying hand sanitizer without looking terrible in 12 months, that needs to be explicitly stated upfront on the product page. I never would have bought this ring if they had been honest and transparent from the beginning. Avoid this company if you want a wedding band that actually lasts.

Kay Jewelers

3.9

(7 reviews)

I recently proposed to my fiancée with a ring from Kay Jewelers, and the experience was fantastic…read more I called ahead since I was cutting it close to closing time (I live nearby off Morton Ranch), and Tony told me to come on in anyway. He greeted us right away, explained that the piece she'd seen online was online-only but could be ordered, and then showed us a stunning alternative that retailed for $3000 but was on sale for around $1400. We fell in love with it instantly. I ended up spending about $1700 out the door, including the lifetime warranty and free cleanings--totally worth it. I mentioned this was a "starter" ring until we upgrade, and Tony explained their great trade-in policy: bring it back toward anything double the price or more. The selection is impressive--tons of beautiful rings, necklaces, watches, everything sparkling and organized. You're bound to find something in your budget. Value-wise, getting a $3000 ring for half off felt like a steal, and knowing we can upgrade later makes it even better. As a first-time Kay customer, I was blown away by Tony's helpful, no-pressure service. I'll definitely be back for all future jewelry needs and ask for him specifically. Highly recommend!

I brought a ring made of 14K gold with 5 diamonds across to see if they would be willing to remove…read morethe diamonds and repurpose them into a bezzled necklace for my wife's birthday. The manager declined to move forward with my request because he incorrectly identified the ring as 14KP=14 karat "Plated" gold which was not correct. 14KP means 14K "Plumb" which is a term that was used years ago to signifying the gold is exactly 14-karat gold (58.33% purity) or higher. This was a missed opportunity to earn my business, because I took the ring elsewhere to another jeweler who bought the gold value from me, took the diamonds out and repurposed them into a beautiful necklace. I was disappointed that they were not able to identify the gold correctly.

Robin's Jewelry

4.2

(6 reviews)

Very nice, and fast. Only problem was finding the place. It's INSIDE Food Town. Replaced…read morebatteries in 4 watched

It's convenient, fast and affordable. We went for a repair and it was done with in an hour.read more

Reiner's Fine Jewelry

4.6

(165 reviews)

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

Sasha's Jewelry

(2 reviews)

Sasha is great with sizing and repairing gold and silver. She also appraised a few pieces for me…read more Insurance accepted the appraisals no problem!! Her pricing is very fair and she did amazing work!! She's my go to person for gold repairs and appraisals!!

From the owner: Buy gold and diamonds, retail fine jewelry store, watch and jewelry repair watch batteriesread more

DJP Jewelers & Luxury Buyers

(11 reviews)

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Danny is amazing! We went in to upgrade my wedding ring and he was so kind and knowledgable when it…read morecame to giving us a fair price and guiding us through the process of finding a more current selection for a modern day diamond ring. We really appreciate the time he took to explain the process. When it comes to buying and selling jewelry, look no further than DJP!

Amber's Jewelers

(51 reviews)

Always so helpful and friendly! Love visiting and they do fantastic work! Fixed my daughter's…read morefirst necklace from a boy. It was sterling silver, but they agreed to fix it for me to make her happy. We agreed on the price and the work ahead of time. My daughter is happy again! Thank you!!

Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

Schillers Clocks

4.3

(10 reviews)

Service requested, cleaning and maintenance on my Grandfather clock. Turnaround and pricing was…read morereasonable.

I have used them twice for my expensive grandfather clocks and they have been on time and fixed my…read moreproblems with 1 trip.

J Marcus Jewelers

(1 review)

Can't wait for them to open! Need more custom and luxury jewelers in Katy! Marc, Chris, Brian and…read moreManny are the best at what they do! Go check them out!

From the owner: Custom Jewelry,loose Diamond and fine timepieces for all Katy and surrounding areas.read more

Robin's Jewelry

4.2

(6 reviews)

Very nice, and fast. Only problem was finding the place. It's INSIDE Food Town. Replaced…read morebatteries in 4 watched

It's convenient, fast and affordable. We went for a repair and it was done with in an hour.read more

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20 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Alric B.

0

1

0

2 years ago

I do not remember now when I first met "George" of the Time Keeper, now I am in his store every time I come to Katy. He is the personification of "Great Customer Service", I remember an instance of him willing to meet me at a designated spot to return a repaired watch to me before I left for a trip, I would not have made it to his store in time to pick up the watch and head to the airport. This was not for a "luxury" watch, he gives a good price for his wares, I recommend him highly ! A.B. The southdakotaman read more

M G.

0

1

0

11 years ago

Leonardo, the owner and the one who took care of me, is a pro. I was in and out for a watch battery and gasket replacement in less than 10 minutes for a very reasonable price. Talking to him before I left I learned that has been in the watch and clock business for decades and has worked on some very high-end pieces. (He is formally trained so I was not concerned with getting my watch damaged or scratched.) Friendly man, highly recommend. read more

G J.

0

3

0

6 years ago

This is the best place to repair your jewelry in Houston!!! Amazing service and honest professionals!! I had my Baume and Mercier watch that no one could repair but they did it perfectly!! I almost threw away the watch away!! Thank you so much!! In this crazy world is such a pleasure to find this type of business running!!! read more

Pat P.

0

1

0

11 years ago

Agree with previous reviews. Needed clasp/attachment to watch band. Repaired within minutes and on site. Leonardo very helpful and accommodating. Going over and above to repair. Highly recommend his business to anyone needing repairs for watches, clocks, jewelry. He is well versed in his business. Thank you. Pat P. read more

Tammy W.

0

1

0

7 years ago

I was very impressed with the quick turn around time while I waited for watch battery, watch band repair and removing a link out of another watch. They completed it all while I waited. Charges were very reasonable. Would definitely recommend to others! read more

Clay P.

0

1

0

5 years ago

I couldn't be happier with the customer service I received. They brought my 69 year old childhood clock back to life! It now belongs to my two year old and two month old grandkids. Special thanks to Sarah for keeping me updated on my Honey Bunny clock! read more

Steve C.

0

2

0

8 months ago

I went in not sure if I only needed a battery or also needed a cleaning. He said it shouldn't need cleaning, but he'd look. Took five minutes, said it doesn't need cleaning, put in a battery and I was on my way. Friendly guy also in addition. Steve read more

Gretchen P.

0

2

0

11 years ago

I took my new watch in to have the band sized. They were very friendly and knowledgeable. They sized it right there and took the time to ensure it fit properly. The whole process took about ten minutes and only cost $5! Fantastic service!! read more

Kim A.

0

3

0

1 year ago

I had my watch repaired at The Time Keeper. The man was kind and knowledgeable about watches. He repaired and did a great job in a very timely manner. Go try him, its great to support local businesses. Thanks for a great job!! read more

Danielle N.

7

1

0

1 year ago

In this age of smart watches, so nice to find an experienced timepiece expert and George is that man! He is super knowledgeable, friendly and can resize and change batteries in minutes. And not to mention at a great price! read more

Stacy E.

0

2

0

11 years ago

They didn't have the crystal size needed to repair my watch within one day (needed it ASAP) but he went above and beyond by calling his other store to find it. Great customer service. read more

Evan R.

0

1

0

8 months ago

the owner was a amazing person to chat with and gave me an amazing deal for golf balls I would forsure recommend him for watches also gave me a deal and fixed it amazingly read more

Amy C.

0

1

0

9 days ago

The Time Keeper has been quick to get our watches fixed and reasonable. Service excellent. Listens, works, done. Very happy to have his service here in Katy. read more

Khue V.

0

1

0

2 years ago

I had a positive experience being here. the gentleman was super kind, so helpful and his service was super. I recommend you guys going here!

Claire B.

0

4

3

11 years ago

Very friendly service. Battery for Tag watch replaced in just 5 minutes for $10, much better than a 4 week wait. Highly recommended.

Jim Judy B.

66

1

0

11 years ago

I needed a watch batter form my Tag Heuer watch . Leonard had me in and out of his watch store in a matter of minutes. Very happy

James W.

0

2

0

2 years ago

This is the only place I take my watches for service. Great customer service. He always has parts needed to complete the job.

John B.

0

1

0

8 months ago

Very cordial owner put a battery in my Bulova and repaired my Seiko - other watch - band while I waited.

Carlos B.

2

5

8

9 years ago

Needed to replace a battery and was out of there in less than 10 minutes, price was reasonable.

Alyson B.

0

104

32

2 years ago

THE place to go for watch repair or even to have a battery replaced. That says it all.

The Time Keeper - watch_repair - Updated August 2026

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Watch Tech

4.3

(40 reviews)

Brought my Rolex and Tag to have links removed. Did it on the spot at a reasonable price. He was…read moreprofessional and personable. Definitely will use again in the future.

I would leave 5 NEGATIVE stars if there option for it. I left my watch with Miguel in January. He…read moresaid he'd have it finished in two weeks. I picked it up yesterday March 25. It was supposed to be a full overhaul , charged me $500 . Inpai him in advance , because I had done business before with him and he seemed trustworthy before. It took him three months !!! listen closely from two weeks guaranteed to three months I called. I texted He avoided my calls and texts. I had to drive up there from Willis, Texas and pick up my watches and force him to give them to me . This is not an individual you can trust. I believe he doesn't even have legal status in the US, another immigrant milking the system , took it to another Watch Maker because even after I picked it it same as when I brought it in . It was losing five minutes a day the Watch Maker told me it doesn't even look like anybody worked on it.! What happened to his business integrity,skills and his honesty I don't know maybe and this is making a kind excuse . Hes just getting old and can't keep up. That's the only thin I can think of that's kind. The other option is just another con man that's hurting for money cause the economy is bad and he's taking advantage of people . DO NOT USE THIS GUY !!. There are plenty of other quality places in Sharpstown at the jewelry building district. That can do this better and cheaper with warranty.

Memorial Watch and Jewelry Repair

4.2

(57 reviews)

•$$

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

Houston Gold Exchange

3.9

(38 reviews)

•$$$$

I went here recently to resize a bracelet/anklet. The links on this piece are particularly thick…read moreand oddly shaped, I was told before that after adjustment the piece may not stay on in the same way (instead of laying flat it may tilt to the side due to adjustment). However, Jordan did an amazing job and managed to keep the piece staying on the body in the same orientation as before adjustment. The work was done VERY quickly and I cannot even tell the piece was adjusted at all (except the fact that the size now fits). A real 5 start experience. On another note, while I was waiting for my piece to be resized, I was able to look around the store and saw a large selection of fine jewelry and watches, this is a spot I will definitely keep at the top of my list should the need arise for a purchase of such items.

I love this place. They offer real service to their customers. They sell the most beautiful…read morejewelery and offer services to their customers one might not expect such as appraisals and repairs. The staff is awesome.

Master's Workshop 2

4.1

(58 reviews)

This place repaired a necklace that I thought was a lost hope. Extremely fast service and very…read morefriendly staff. 10/10 I will definitely be coming back

Beware. I got my new watch sized here & he kept two of my pins from links that got tooken off &…read morechanged two of my gold pins to silver. Said that's how my watch came & said I didn't have any more pins when I asked for them & that's a lie because how would I be able to put the other links back on? Should have read the reviews. I would not go here. Go somewhere that's not a mom & pop when you have expensive things. Not trusted.

Amber's Jewelers

(51 reviews)

Always so helpful and friendly! Love visiting and they do fantastic work! Fixed my daughter's…read morefirst necklace from a boy. It was sterling silver, but they agreed to fix it for me to make her happy. We agreed on the price and the work ahead of time. My daughter is happy again! Thank you!!

Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

Chris Dostal's Designs In Fine Jewelry

4.7

(13 reviews)

They erase bad reviews lol. They charge you to pay for your…read morejewelry repair and don't tell you about it. That's pathetic.

This might not be the first review I've written for this extraordinary business, but it's worth…read morerepeating. I've bought several pieces of jewelry here and had custom work done and the results have always been superb... high-quality work with small town friendly customer service. Absolutely superb business!

Jewelry Factory 3

4.3

(4 reviews)

Had my watches there for a week and watchmaker never checked on it. Owner is nice though enough to…read morerefund my deposit.

Contacted Stephen, and went by to drop off my watches. Went back later and picked up my watches…read more Nice honest people! Very friendly, kind and helpful. Pricing was very fair. Great service and communication! Amazing people to work with. Will be back to use them again.

J Marcus Jewelers

(1 review)

Can't wait for them to open! Need more custom and luxury jewelers in Katy! Marc, Chris, Brian and…read moreManny are the best at what they do! Go check them out!

Thomas Markle Jewelers | Memorial

(63 reviews)