Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

Had a tennis necklace that broke a few months back but just took it into Amber's last month to get…read moreit fixed. Everyone we interacted with were friendly. They were able to clean a few other pieces I had as well. After leaving my necklace with them for a few days, they called me to come and pick it up and it was perfect. Couldn't even remember where it was broken at. Will definitely be my go to for repairs and cleans. Maybe some new purchases in the future.

These folks are professional jewelers with integrity and a strong reputation. I've always been…read moresatisfied with their work.

Great service! They helped redesign my moms jewelry into pieces I love and can wear often.read more

Wonerful people been going with them for years!…read more Closed Sunday and Monday. It says it's open on other pages.

customer service is amazing. very accommodating and prompt with their repairs. Also quality and fun…read morejewelry to add to your own collection

I went here recently to resize a bracelet/anklet. The links on this piece are particularly thick…read moreand oddly shaped, I was told before that after adjustment the piece may not stay on in the same way (instead of laying flat it may tilt to the side due to adjustment). However, Jordan did an amazing job and managed to keep the piece staying on the body in the same orientation as before adjustment. The work was done VERY quickly and I cannot even tell the piece was adjusted at all (except the fact that the size now fits). A real 5 start experience. On another note, while I was waiting for my piece to be resized, I was able to look around the store and saw a large selection of fine jewelry and watches, this is a spot I will definitely keep at the top of my list should the need arise for a purchase of such items.

I love this place. They offer real service to their customers. They sell the most beautiful…read morejewelery and offer services to their customers one might not expect such as appraisals and repairs. The staff is awesome.

Got my white gold ring rhodium re-plated here, it only took an hour and the results are great!read more

Very nice, and fast. Only problem was finding the place. It's INSIDE Food Town. Replaced…read morebatteries in 4 watched

Did a great job fixing two of my broken necklaces. Wonderful service and very professional.read more

Disappointed, Fades to brassy patches in a year. Misleading marketing…read more I bought this tungsten carbide ring as my husband's wedding band, expecting it to last a lifetime. Tungsten is heavily marketed as "indestructible," which led me to believe the ring would maintain its appearance. Unfortunately, just a little over a year into daily wear, the gold finish has completely broken down, and a brassy color is showing through in large patches. When I contacted customer service about the issue, this was their exact response to me: "With everyday wear, it's normal for that gold plating to gradually wear down over time, especially on a ring that's worn daily. Factors such as exposure to hand sanitizers, soaps, lotions, cleaning chemicals, salt water, perspiration, friction, and frequent contact with hard surfaces can all accelerate the natural wearing of the finish. Based on the age of your ring, which was purchased in April 2025, and the photos you provided, the wear appears consistent with the normal aging of a gold-plated tungsten band. Unfortunately, because the finish is a surface coating rather than solid gold, it is considered a normal wear item and is not typically covered under warranty." Although they offered a discounted replacement, a wedding band is meant to be worn daily, so I'd be stuck in the same place in a year, even with the replacement. If a company's product cannot handle basic everyday activities like washing hands, using soap, or applying hand sanitizer without looking terrible in 12 months, that needs to be explicitly stated upfront on the product page. I never would have bought this ring if they had been honest and transparent from the beginning. Avoid this company if you want a wedding band that actually lasts.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

We had a good experience here! My fiancé brought in a stone we bought elsewhere. We had our stone…read moreset and requested a hidden halo, and they did an amazing job. The craftsmanship turned out beautiful, and they brought exactly what we envisioned to life. We're so happy with the final result and highly recommend them! Apart from that, I have been trying to get in touch with them to ask a question about my ring, and have called them many times over the course of a week and have gotten no response. Maybe you have to go in store to speak with them? Not sure but that's the only reason I gave four stars instead of five; communication could be better. Overall we are satisfied with our experience!!

They had my engagement ring resized bigger in 5 business days exactly and they were so…read moreprofessional, I would definitely recommend coming here for any jewelry they will take really good care of it for you, God bless

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kristi Our losing out diamond out of our 60 year old wedding…read morering was an impending sad and sentimental journey! Our low spirits were raised by you - personality, professionalism and your "being" - saved our experience making it so wonderful! Thank you!! Joyce and Dick Fenn

Remarkable experience start to finish…read more This was my first experience at Zadok and it will not be the last. We came in for a few reasons, quite differently. One, a simple watch battery replacement. The other, a well-deserved wedding ring upgrade. Battery replacement had a few hiccups but solved and fine. Yeah, we might have bought another Cartier the same day. Let's talk about the ring experience. Our Ambassador, Kristi Patricia, was amazing. Her knowledge and dedication to our experience was remarkable. We met for a consultation where we discussed my wife's wants, expectations and desires. It was a personal, special experience. After showing us some samples, she then went on a 2-3 week search for a stone that fit. When we returned, she nailed it. Every stone was brilliant. And my wife picked her stone. A few weeks later and we had a new stone in a new setting. Magnifique! All that matters is, my wife loves her new ring and we owe it to Kristi and the Zadok Family. Customer for life.