Got to come here for my educational purpose and high possibly getting the one in the near future!…read more:) Friendly staff, Lydia, welcomed and showed me and explained me everything I wanted to know! It's a great place to look around a ring for your loved one! It's definitely a top jewelry shop in the area! Come experience it by visiting here! Keep up the great work, Cheers

Had a tennis necklace that broke a few months back but just took it into Amber's last month to get…read moreit fixed. Everyone we interacted with were friendly. They were able to clean a few other pieces I had as well. After leaving my necklace with them for a few days, they called me to come and pick it up and it was perfect. Couldn't even remember where it was broken at. Will definitely be my go to for repairs and cleans. Maybe some new purchases in the future.

I found CJ David as I needed my wedding band resized. I went in and they gave me a estimate and I…read moreleft my ring with them. It took them a few days to complete and they called me to pick it up. As she told me it looked brand new. They cleaned and polished a ring that hadn't had that done in years. I wash greatly satisfied and will use them again.

Highly recommend. Great work and they have their jewelers here to work on your jewelry in house…read more They sized two rings for me and were able to make sure the rings fit nicely. Thank you!

My friend and I came here to look at sparklies and they had a large selection of rings, necklaces…read moreand basically anything you wanted. I spoke with Kristy Patricia and and I needed a couple of eternity bands resized that my original jeweler said they couldn't do. Zadok's came to my rescue and they made sure that my rings were sized properly and I was so grateful they were able to make my rings fit as they were sentimental to me. Kristy was so kind and kept me updated with the progress of my rings. I am impressed at the level of service with Zadok's, and will not hesitate to call on them for my next jewelry project.

Kristi Our losing out diamond out of our 60 year old wedding…read morering was an impending sad and sentimental journey! Our low spirits were raised by you - personality, professionalism and your "being" - saved our experience making it so wonderful! Thank you!! Joyce and Dick Fenn

Very nice, and fast. Only problem was finding the place. It's INSIDE Food Town. Replaced…read morebatteries in 4 watched

It's convenient, fast and affordable. We went for a repair and it was done with in an hour.read more

I recently proposed to my fiancée with a ring from Kay Jewelers, and the experience was fantastic…read more I called ahead since I was cutting it close to closing time (I live nearby off Morton Ranch), and Tony told me to come on in anyway. He greeted us right away, explained that the piece she'd seen online was online-only but could be ordered, and then showed us a stunning alternative that retailed for $3000 but was on sale for around $1400. We fell in love with it instantly. I ended up spending about $1700 out the door, including the lifetime warranty and free cleanings--totally worth it. I mentioned this was a "starter" ring until we upgrade, and Tony explained their great trade-in policy: bring it back toward anything double the price or more. The selection is impressive--tons of beautiful rings, necklaces, watches, everything sparkling and organized. You're bound to find something in your budget. Value-wise, getting a $3000 ring for half off felt like a steal, and knowing we can upgrade later makes it even better. As a first-time Kay customer, I was blown away by Tony's helpful, no-pressure service. I'll definitely be back for all future jewelry needs and ask for him specifically. Highly recommend!

I brought a ring made of 14K gold with 5 diamonds across to see if they would be willing to remove…read morethe diamonds and repurpose them into a bezzled necklace for my wife's birthday. The manager declined to move forward with my request because he incorrectly identified the ring as 14KP=14 karat "Plated" gold which was not correct. 14KP means 14K "Plumb" which is a term that was used years ago to signifying the gold is exactly 14-karat gold (58.33% purity) or higher. This was a missed opportunity to earn my business, because I took the ring elsewhere to another jeweler who bought the gold value from me, took the diamonds out and repurposed them into a beautiful necklace. I was disappointed that they were not able to identify the gold correctly.

Did a great job fixing two of my broken necklaces. Wonderful service and very professional.read more

Went in to look at a Rolex watch in their sales case. A close inspection revealed it to be either a…read moreclone or a Frankenstein. I'll be generous and assume they don't have the expertise to know what they are doing. Only buy from trusted sellers... not this establishment.

Kathy and Joseph After scouring several jewelry stores for…read morea white gold anklet as a specia gift for my girfriend, I found one at an amazing price, online, from Helzberg Diamonds. It was the last anklet they had and I needed it for a dinner planned for the coming Saturday, so I placed the order and got a confirmation on Thursday, January 5th . The next day, I got an e-mail that the order was ready for pickup. I was relieved and happy that I got what I needed.The location was almost 35 miles from from me, but my girlfriend lives about 15 miles Katy MIlls, so I made plans to pick the order up Saturday morning. When I got to the mall, I attempted to follow the curbside pickup instructions, but I didn't see any parking spaces dedicated to the store for curbside. I drove around the parking lot, outside of mall entry #3 and finally wound up parking in a food court order pickup space. I clicked the button, in the e-mail, for curbside pickup and entered my vehicle infocrmauton, but I kept getting an errorI tried calling the store, but there was no answer, so then I walked in to Helzberg. Kathy told me that they didn't have the order, even after I told her that I'd spoken to Joseph. She seemed to be perturbed by my insistence that she get with Joseph and was rather mean. Joseph finally finished with his customer, searched for and found my order. He apologized for Kathy's behavior and explained the issue in the system. Sometimes, in the spirit of customer service, all it takes is an extra second to step back and view the situation from a different vantage point.

This store caused irreparable damage to my ring and did not offer a reasonable solution. The store…read moremanager failed in all areas of communication and customer relations while being very manipulated. She was very defensive and belligerent when requested to provide the contact information of her manager and corporate office. She displayed a lack of competence for the most basic questions. My biggest suggestion with this store: if you would like to retain or purchase a piece of fine jewelry do not come to this store. We are very saddened and disgusted with this experience. We only went back to this location for a simple engraving and it turned into a disaster.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

My fiancés family has been long time fans of James Avery so it was perfect timing to stop while…read morevisiting Texas. We came in knowing what we were looking for and the staff member, Joanne, was wonderful to work with! After hearing we were out of town, she kindly polished my fiancés cross necklace as we looked at wedding bands for him. Joanne was great about pulling different sizes, engaging in conversation, and making us feel special. The process was quick and easy! Their designs have a niche market but are all displayed beautifully in store! Everything was clean/organized and you can tell staff love their jobs!

We have always had an amazing experience here. I've read some negative reviews but I have always…read morebeen happy here. Everyone is polite and helpful and the selection is great. I have bought stuff for myself, my daughters and my wife. We were recently helped by Vicki and it was a great experience. We will definitely be back!

I love this place. They offer real service to their customers. They sell the most beautiful…read morejewelery and offer services to their customers one might not expect such as appraisals and repairs. The staff is awesome.

Great service. Honest, approachable. I really appreciated time taken with me. They went above and…read morebeyond to help me.