Every time I've come here they've been respectful. They've been genuine in their interactions. They…read morepaid me 86% on spot last time I came and this most recent time they paid 82%. Honestly, there's no complaints on my end. I wish that they'd be more willing to buy ungraded collectible coins; but not many places want to so it's nbd. However... Every time I come here there's always at least one older gentleman wearing new balances and cargo shorts that drives a early 2000's Honda spending 1,000$+ on coins or bars (so you know they've got good pricing on bullion). And they always stop what they're doing to greet me and show that they see me, irregardless of the fact that the guy in front of me is definitely spending way more than I'm selling. Honestly, I can't say enough good things about the folks here. My new go to spot for selling metals and jewelry.

Jesse was so knowledgeable, honest, and patient! He took the time to explain everything and you can…read moretell he truly enjoys what he does. I came in to sell five pieces of jewelry I hadn't been wearing after visiting two other shops where I wasn't satisfied. Jesse was very reasonable and genuinely wanted to make sure I was happy with my decision. Definitely a 10/10 experience!

Always have a great experience here. The staff is always helpful and they have a great selection of…read moreitems for collectors. I was really impressed by the remodeling.

Troy was very helpful at U.S. Coin. My friend received a higher appraisal for her silver there…read moretoo. He took apart the silver comb, mirror and brush set so we didn't have to (sharp edges) and it was worth $280. Love their new office too.

Nancy the owner of Bao Hoang Jewelry took special care of my wife and I with multiple jewelry…read morepurchases these past couple months. My wife and I came into the store browsing around for jewelry and Nancy educated us the difference between Natural Vs. Lab diamonds. We appreciated her honesty and excellent customer service. We came with more knowledge and as happy customers. They have great pricing for different types of jewelry as well. I highly recommend purchasing jewelry from her or checking this place out.

UPDATE 2/21 This unnecessary mass essay of a response is…read moreliterally full of excuses. Also, it's 100% different from the response that y'all left a week ago lol. This is my honest review and this is my honest experience. This sorry excuse of a response containing false information proves that y'all do not have any clue as to how CUSTOMER SERVICE works. And to insult me and tell me that my honest review is coming from a place of "entitlement"......a customer that paid $13,600....IN CASH...is disgusting. Your business is notorious for screwing people in the Vietnamese community in Houston. You're lucky that they aren't able to translate their frustrations clearly in English for the masses to know about your dirty practices. We can write a book about the community's experiences with your scheming ways and poor washed up theatrics.

I had a wonderful experience at Duc Jewelers! The staff was incredibly friendly, knowledgeable, and…read morepatient throughout the entire process. They took the time to answer all of my questions and helped me find exactly what I was looking for without making me feel pressured. The store has a beautiful selection of jewelry, and the quality and attention to detail are outstanding. Their customer service truly sets them apart. I highly recommend Duc Jewelers to anyone looking for quality jewelry and a trustworthy, welcoming experience. I purchased a pair of earring that are beaI will definitely be returning in the future!

I live in California and found this store through my mom and sister, who had purchased from here…read morebefore. They both told me that the products are beautiful, the quality is great, and the customer service is excellent.I had a wonderful experience here as well. Thao was the person who helped me, and she was incredibly attentive, friendly, and knowledgeable. She took the time to explain everything in detail and gave me very thoughtful recommendations without making me feel rushed.This is definitely a place I can trust, and I highly recommend everyone to come check it out and support this business. You won't be disappointed!

Anthony Lee was extremely pleasant to work with. Very knowledgeable and kind. If I have any other…read moreneeds relating to what Gold Rush offers, I will definitely be coming back to do business with them. 10/10.

Their customer service is wonderful. Honest and professional I would select them again great valueread more

Jewelry has to be my least favorite purchasing experience (second only to buying a car from an old…read moreschool dealer). My fiancée luckily found the Jewelry Depot and raved about how accommodating, responsive and friendly they were. We got a fair price on our wedding bands and loved chatting with everyone over a glass of wine or champagne. We had a great experience and I can honestly say for the first time that I have a jeweler I can recommend!

What a sparkling experience! From the moment I walked in, I was greeted with fabulous service and…read morean incredible selection of jewelry. Boryana Farkhas was an absolute delight -- so knowledgeable, patient, and genuinely kind. I left with a smile (and a little sparkle)! Highly recommend Jewelry Depot!

Impressive store, lots of pieces for selection. We needed some unique items for a hindu pooja and…read morethey had it. Very friendly staff and fair prices. They do their best to help you find what you came looking for. Will definitely come here again for future gold/silver needs.

My family and I have been trusting Moon Jewelers with gifts and engagement rings for over 30 years…read morenow. This is a jeweler I can trust, where I know I'm getting a good value and good quality products. Almost everyone in my family has gotten engagement rings and wedding bands made. I gave a photo of what I wanted and they made it!

I wasn't sure about how it went when selling gold but the guy was sooo sweet. He explained to us…read morewhat it was and to expect and everything was quick and professional. If I ever need to sell gold again, I'd definitely go here again. Thank you!

The owner was very knowledgeable & helpful in assessing gold jewelry. Thank you for appraising and…read moreassessing our jewelry.