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Reiner's Fine Jewelry

4.6 (165 reviews)
Closed Closed
Updated a few days ago

Services - Reiner's Fine Jewelry

Jewelry cleaning

Jewelry redesign

Jewelry repair

3 More Services

Jewelry reshaping or resizing

Jewelry restoration

Jewelry stone setting

Reiner's Fine Jewelry Photos

Recommended Reviews - Reiner's Fine Jewelry

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Reviews With Photos

Repaired Necklace
Lauren W.

Parking is great. They Re-hung my necklace for a reasonable price and it took less than a week. I couldn't be more pleased them and will be coming back!

Jessica P.

I brought in my engagement ring that needed to be sized up a whole 1.25 size and the band was already very thin, but Bert was extremely helpful and comforting in guaranteeing that would not be an issue. Also, since this was my first time ever resizing a diamond ring, I was very concerned about the potential of diamond swapping. However, Bert again was very understanding and patient in providing all the reassurances that helped me feel more comfortable with letting my ring "out of sight". They do an inclusion analysis of your diamond for any inclusions or inscriptions beforehand and let you see and note for yourself (turns out my diamond was inscribed!). Then at pick up you check for these inclusions again. Will definitely be coming back for my future jewelry!

Athena W.

My center stone in my wedding band came out at work. I called my insurance company they said pick a company to repair it and we can go from there. I looked up all the diamond repair places, read reviews and was not impressed. Came across Reiner's I give 10 STARS!!! I called them asked a few questions, the very nice gentlemen said, " just come by when you're ready" and I did. Extremely professional, attentive, timely, phenomenal company! My ring was in on Thursday and I picked it up on Tuesday. My new diamond details were explained so well my 13-year-old understood completely. I absolutely loved the process it was STRESS FREE AND PAINLESS. When I buy any piece of Jewelry it will be from this company. Thank you so much for taking care of me. My Ring is simply amazing!!

Wedding band needing appraisal, free cleaning! Thank you!!!
Kristen K.

Great customer service! Appraised my bridal ring while I was there, shined it up nice and charged me nothing. If I stood there any longer I would have bought the whole store! Will def be back in the future!

TOP: The ring I brought in.  MIDDLE: The mold that was created.  BOTTOM: The finished product.
Lynda W.

If you want amazing quality and wonderful service, look no further! When we initially came in to get sized we spoke to Steven who gave us wonderful information about making a custom ring with them and we knew we wanted to work with the Reiner from then on. We came in about a month later with an heirloom ring from my family and worked with Lenny on having it reset with a new custom setting. Lenny listened to everything I was hoping to accomplish and made a beautiful mold so that we could see what the finish product would look like. They worked quickly and efficiently and the finished product is everything we could have hoped for. Excited to keep this piece in my family for many more generations. We will continue to purchase and work with Reiner in the future.

Bar added to engagement ring

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1 month ago

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5 months ago

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1 year ago

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10 months ago

They did a great job repairing my dinner ring! Did a great job and it was ready when they said it would be!

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1 year ago

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2 years ago

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3 years ago

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5 years ago

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6 years ago

Business owner information

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Bert R.

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2 years ago

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3 years ago

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5 years ago

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2 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

Reiner's service was excellent! They were very patient and spent a long time helping me.

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5 years ago

They did a fantastic and quick job on a ring cleaning and repair for one of my wife's rings - great work, and great price!

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6 years ago

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3 years ago

Great service on a minor jewelry repair- very quick and courteous! Would definitely use them again.

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5 years ago

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7 years ago

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7 years ago

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7 years ago

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2 years ago

my husband goes here to get all his jewelry fixed and cleaned, the service is always quick and they are so friendly with fair pricing!

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5 years ago

They were super nice! I needed some help fixing my necklace and they fixed super fast! I appreciate the help!! I will for sure come back!

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6 years ago

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7 years ago

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4 years ago

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8 years ago

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11 years ago

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6 years ago

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5 years ago

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Ask the Community - Reiner's Fine Jewelry

Do you offer appraisals?

Hello, Are you looking for an appraisal for detailed information to present to your insurance company or are you looking for an offer to possibly sell your item(s)?

Are you able to repair or resize a platinum setting? The back has a crack (where it was previously sized up, now 25 yrs later need it sized back down...).

Yes, we are able to size platinum rings up or down.

Do they offer lab grown options?

Yes, we do offer lab gown! Kindly let us know when you want to come in. Please provide a little detail around the carat, shape, quality, and preferred budget and we can make options available for your review.

Hi, can you make custom number pendants and if so turn around time? Urgently needing one made. Thanks!…

Good afternoon, There are many factors involved with any custom request and estimated time to complete. Are you able to share any details on what it is you need made and in what material?

Hello. I have a solitaire diamond ring and the diamond is loose. Can you tighten the prongs so the diamond doesn't move? If so, do you repair in-house? How long would it take to repair?

Yes, our repairs are completed in house. We have to evaluate each item to determine our ability to repair. That said, we can almost certainly tighten your loose diamond.

Hi. I have an over 3 kt oval Ceylon Sapphire haloed with diamonds set with white gold .. Do you sell on consignment? Thank you, N West

Hello, Thank you for reaching out. We would not be able to assist you with consigning your item.

I have an antique pearl necklace, it has been stored for several years, it needs to be cleaned, polished, and restrung. I am looking for a business to bring it to would you be able to repair it?

Hello! Thank you for reaching out. We do offer that service. Our Pearl re-stringing fee starts at $5.00 per inch.

Hi, I recently bought a white gold ring (thought it was yellow) is there anyway to get it plated with 18k gold?

Hello! We can absolutely play your ring. The only thing to consider, is that there's no guarantee how long the plating will hold and how evenly it will stay on the ring.

Do you work on Rolex? and what side street are you near?

Hello, Yes - We do service Rolex. We are located at 2210 Westheimer Rd, between Kirby and Shepherd.

I have a collection of jewelry from my grandmother and would like to know if the diamonds, gold, and pearls are real- would you be able to do that and if so the charge? I also have a diamond ring that I would like turned into stud earrings.

Hello, It would depend on the items and how long it would take to sort through the items to determine what has value. We would be glad to help you with your Diamonds and helping make them studs.

Good Morning, I have a Omega sport watch that the sweep second hand has disconnected from the movement. Can this be repaired?

Hello, Most likely, this is something that can be repaired. We would have to have our watchmaker review and provide an estimate of necessary repairs.

Can you clean Breitling watches on premises or do you have to send them out?

Good Morning, What type of cleaning are you needing? Does the watch need an internal cleaning and oiling, external cleaning, or complete polish and refinish?

Hello, do you all do engagement ring and wedding band dipping? And is there a base charge or does it just depend on the ring it's self?

Hi! Not sure I understand the question. Are you interested in rhodium plating a white gold or platinum ring?

I have a new wedding set to sell. White gold, round diamond, surrounded by diamonds and more around side. Band has sapphires and diamonds. Must l have it appraised for you to buy it?

Hello, An appraisal is useful for measurements and gem weight, but not necessary.… Read more

Do Reiner's engrave the watch? And how much it cost for each letter?

Happy to help! We would need to take a look at the watch to see what is the material, how much room we have to work, and the type of font you are wanting.

Do they make any settings in sterling silver?

Hello, Yes, we do work with silver. Depending on the specifics, we can possibly order an item or custom make it.

View All 21 Questions

Review Highlights - Reiner's Fine Jewelry

I walked in with little knowledge of diamonds, but Steven educated on me on all the diamond characteristics.

Mentioned in 34 reviews

Read more highlights

Erica DelGardo Jewelry Designs

Erica DelGardo Jewelry Designs

(49 reviews)

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The Heights

We had the pleasure of working with Kimberly to design my engagement ring. The pricing, turnaround…read moretime, and flexibility working with Kimberly and the Erica DelGardo beat other jewelers we were working with. I really didn't know what I wanted or what to expect and Kimberly was so patient and kind, even when I changed my mind on the direction I wanted to go. I love my ring so much and she really turned our experience around after dealing with quite a few horrible experiences at other places prior to meeting their team!

I was looking for a good jeweler to buy a necklace as a birthday gift for my (then) girlfriend, and…read moreI happened to stumble upon Erica's shop. Erica and her staff were able to help me through the process of creating a custom pendant, and they were so personable and accommodating throughout the process. The piece came out beautifully; it was exactly what I wanted, and fit my expected budget. Most importantly, my girlfriend (now fiancè) loves the necklace I was so pleased with the necklace that I went back for an engagement ring, and that turned out perfectly as well! My fiancè was over the moon!! Erica and her staff did such a good job and went above and beyond for me on several occasions (such as being flexible with meeting times to accommodate my crazy schedule). They are honest, do quality work, and genuinely care about their customers. I will absolutely be coming back to them for any future jewelry needs!

Tenenbaum Jewelers - Tenenbaum Now pavé diamond openwork ring

Tenenbaum Jewelers

(45 reviews)

$$$$

Highland Village

Sent pictures of the jewelry I wanted to sell. Tenenbaum responded they were interested and made…read morean appointment for me to come. They're 1 hour away from me. Hayden took my jewelry to the back where his equipment was and a coworker who was going to assist him. Took 20 minutes for them to come back and say, "Sorry, but we're not interested." Are you kidding me? I now drove an hour back home. Two hours of my time to bamboozle me. Save yourself the time.

I received a phone call last week from one of the managers at Tenenbaum who had recently had my…read morereview come across her desk. She said that she was mortified by the way the situation was handled when I brought my ring in and was hoping that she could make things right. At this point it had already been 2 weeks since I had brought the ring in so I had long since taken it to another jeweler to have the ring repaired. She was very apologetic and invited me to come back in the store whenever and to contact her personally. I appreciated that she reached out and acknowledged my experience. It doesn't negate the interaction I had with my sales associate and the jeweler but I do respect that she followed up and while I cannot say that I will be a returning customer at this point, I would take it into consideration. Full honestly, I think I would consider making a purchase there again but would likely not turn to them for any alterations or repairs in the future.

Reiner's Fine Jewelry - jewelry - Updated May 2026

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