We have used this location multiple times and have always been treated with respect and kindness…read more We love the new building and the fact that security is always present. There is a "no cell phone" request but no one observes it!

Always have a great experience here. The staff is always helpful and they have a great selection of…read moreitems for collectors. I was really impressed by the remodeling.

For starters, fair pricing and did give me a good amount for the silver I traded in. with that…read morebeing said I am a 20 year old girl; I received MULTIPLE unneeded remarks about my looks as well as rancid unprofessional implications throughout the whole experience. Mr. Bill then insisted despite my blatant disinterest to try and hug me ignoring my wishes as well as me physically moving myself away from him. my Father had to step in so he wouldn't grab me without my consent as I told him no multiple times. I found the behavior to be extremely predatory and as a young women I would recommend other women to be vigilant and aware of these things.

Bill is the man! He…read moremade the process enjoyable compared to my prior experiences with selling gold. Him and Dave walked me through the process of each step of what they were doing to analyze how much everything was worth, and gave me a very fair/competitive offer for my Knick knacks! Worth driving across town for! I will definitely be returning the next time I need evaluations!

my first visit went great. i am a 100% disabled veteran .i cannot talk anymore.due to stage 4…read morethroat cancer and laryngectomy.they were so nice i can barely walk.lady working there helped me get into the front door.they motioned for me to go through gate.i showed him my " 14k yg st.chrispher pndt i paid my last $80.00 for to resale.the big boss tested it and looked at me and said " i hate to tell you this but this is not real gold even though it is stamped "14k"i felt like a dummy.he knew i was hurt.he gave me $10 since i told him i was on empty.ending up being painless.

I called ahead to Tony and went into the store today to sell two 12-place setting sterling silver…read moresets, one 8 place setting sterling silver set, and other assorted pieces. The employee seemed honest and transparent, but I was disappointed that Tony wasn't present. The employee began testing and weighing the silverware. Tony's wife, no name was given, showed up later; saying that she and Tony are co-owners. The behavior and actions that made me increasingly uncomfortable included: 1. Tony was supposedly sick and and took all of the weights and did all of the calculations via phone or Facetime while his wife was constantly pushing to get it done, 2. The first batches of silver were weighed in ounces and the remaining were weighed in grams, so it was hard more me to keep track of the actual totals, 3. None of the calculations done by Tony were ever visible, so I had to take his word for it, 4. Tony said that he used 1/3 of an ounce of silver for each knife and while Google isn't perfect, they said that the average was about 1/2 ounces per knife (I didn't know this till after the fact), 5. Tony's totals were 4,700 grams of silver and 350 grams estimated for the knives, but this was rounded down to 5,000 grams, 6. They made an offer based on the lower weight (again, no transparency on the method), 7. When I pointed out that a box of silver had not been weighed, Tony's wife blustered that it had all been weighed, when in fact, it had not (the employee confirmed that it had not been weighed). I was completely done at this point. I left the store with my silver, never to come back again. Due to the lack of transparency and the behavior of the co-owners, I do not trust this business to be honest. They offered $5,000 for everything. My calculations, using actual weight of Sterling Silver and small quantities of lesser amount of silver: Spot price $69.1/Oz, less 10% margin, $62.19/Oz net and at 28.35 grams per Oz, this net price is $2.19/gram. Weight at home was 8,242 grams, 42 resin filled handle knives and pie servers estimated 624 grams, total including estimate 8,866 grams, but multiply by 92% (Sterling is 92.5% silver) to account for some silver being less than 93%, which equals 8,156 silver grams. Multiply 8,153 silver grams by $2.19/gram spot price, net of margin, and you get $17,861. This did not count the box of silver that was not weighed in the store. You don't have to be a math genius to figure out that everything Hillcroft Gold Buyers did was a sham. You can't rely upon the Google reviews as only customers who sold gold or silver to the business are included in their Google reviews and a potential sale that backed out due to warning signs was not.

I was apprehensive about going to a pawn shop. Never went before and only saw them in the movies…read more The outside was a bit ominous. Painted off white, no cars parked outside; in a shady looking strip center in a part of town that has strip clubs and police activity. All that said, it was GREAT! Friendly, helpful and not at all frightening folks! Fair deals and honest assessments. I was pleasantly surprised and quite happy with the whole experience. If I find anything else in my downsizing efforts, I'll go back! Thanks Star and the gentleman whose name I didn't properly note. Y'all made my day!

They have a good selection of jewelry for resale. A lot of their things are in good condition…read more Not junky like other places. I also appreciated looking at the designer bag selection. I was looking for something as a gift for my mom. I'll keep checking again for mother's day to see if something strikes my fancy for gotft possibilities.

Definitely give them a chance to buy your gold. Jeff"s a straight shooter I went here to sell some…read moreold gold jewelry. On one small 14k gold ring he offered $75 that another place only offered $50. A second bigger ring also a better offer here than another place. Will you be offered 40% to 50% more on your gold stuff? I don't know but be sure to check this place before you sell any silver or gold. A good price on some old circulated 1964 Kennedy half dollar 90% silver coins. He even made me an offer on some 40% silver Kennedy half-dollar coins another place was only willing to offer face value (50 cents). Also I was advised that I'd get a better price on some collectible coins by going to a coin dealer. You seen the dancing Santa, dog, and the dancing Easter Bunny. Don't let that scare you away nothing but straight shooters here based on both of my experiences here.

I called and explained my situation. My engagement is off and I have an engagement ring that I…read moreneed to sell. Nobody will offer me even 30% what I paid for it. I gave him a description and he simply responded "not interested". No explanation or reason. Sorry but customer service is important. Doesn't seem to be with this place.

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

if your jewelry is worth $10, they will offer you $1. Complete waste of time coming here. This…read moreplace is for ppl who doesn't know the value of authentic gold and jewels. Get multiple appraisals before settling

Appraised my jewelry the same day, provided certificates, and were friendly to boot. I didn't shop…read morearound so can't comment on affordability. I was more into trustworthiness, and they fit the bill.

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Yes, you get fast cash. Do I think they pay what it's worth, nope. But if you are in need and can't…read morewait to find a buyer. Go there! Just don't expect to get what you know is worth more.

This is a man's place to buy jewelry for your wife or nookie nook side girl. I've been buying here…read morefor a decade. Never thought to write a review. All I can say is I go back because you never know what "find" you will spy in the cases. I like how Victor and the team make FAST decisions on pricing and negotiating. If he can't do what you want then trust me he can't do it. But I have been pleased through the years with good deals on some nice jewelry. I hate paying retail in Galleria Mall. I'd rather come check out the deals here. This is a very secure store. You are very safe inside. The cases are well lit and they will be happy to hand you anything you want to inspect closer. They always clean the items I buy and give me a nice box. For the first time in a decade I brought my wife here today and i could see the gleam in her eye for a nice blingy ring. I could also see she was afraid about the money so I made sure to hurry the deal up before she could refuse. Guess what. She couldn't stop smiling all the way home looking at that ring! Happy birthday. Now what I mean about this being a Guy's store for Guys buying jewelry is I doubt I've spent more than 15 min total in this store at any one time. I go in. Quickly scan. Ask to look at one or two items. Haggle the price. Hand them my credit card to get airline points and next thing you know I'm out the door. They accommodate a guy's need to hurry it along. I hate shopping. I go in to BUY and not shop. PS - a wonderful female friend coworker is how I found this place 10 yrs ago. She said "you ever been there? No! Are you nuts? I gotta show you that place. Your wife will love me later!" Haha. Honestly I give this place Full 5 Stars all day long.

Sure, you can head over to the Houston Galleria and pay full retail. Thing is I hate paying retail…read moreas most do. Instead, I shop at places like Diamond Jewelry and Loan on my trips to Houston. Guess I've been dropping in for around five years now. Here you'll find estate type jewelry along with a good selection of pre-owned watches such as Rolex, Tag Heuer, and Tudor. Watches at least Rolex are sold with a warranty! Adjustments such as links adding or removal are done on site so you can wear your new wrist candy out the door. My purchases have ranged from a $100 all the way to $5,000. Staff has varied over the years yet Victor seems to be a constant in recent memory. His customer service is quite attentive and he will haggle within reason. Took home something I've always wanted a few weekends ago at a good price. See yall next trip!