I had a wonderful experience at Duc Jewelers! The staff was incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to answer all of my questions and helped me find exactly what I was looking for without making me feel pressured. The store has a beautiful selection of jewelry, and the quality and attention to detail are outstanding. Their customer service truly sets them apart. I highly recommend Duc Jewelers to anyone looking for quality jewelry and a trustworthy, welcoming experience. I purchased a pair of earring that are beaI will definitely be returning in the future! read more

Duc Jewelry - Jewelry Near Me - Houston, Texas

I live in California and found this store through my mom and sister, who had purchased from here before. They both told me that the products are beautiful, the quality is great, and the customer service is excellent.I had a wonderful experience here as well. Thao was the person who helped me, and she was incredibly attentive, friendly, and knowledgeable. She took the time to explain everything in detail and gave me very thoughtful recommendations without making me feel rushed.This is definitely a place I can trust, and I highly recommend everyone to come check it out and support this business. You won't be disappointed! read more

Amazing service. They have a lot of different great pieces. The staffs are nice and friendly. Highly recommended!!!

Amazing Service. Answered our question and gave us recommendations. Thank you Chi Thao. Will definitely be back

My experience was quite the exception from the rest. A few years ago my dad and I walked in here looking to buy gold bullion to diversify our asset. We were brand new to gold buying so did not know all the ins and outs. The owner was the salesperson that day, he smelled blood in the water and went on pushy sale tactics; spoke to us in demeaning and condescending tone, only short answers to our questions without helpful details. He even told us nonsense like "buying gold is out of style", and "people invest in diamonds now" to overcharge and push for a sale (silly him, look at the price of gold the last few years). In the end, after various misinformation and gaslighting sale tactics, he sold us a 1 oz gold bullion without assay, only wrapped in a pretty cloth pouch. Unbeknownst to us, gold bullion without assay loses significant resale value, almost unsalable at traditional gold bullion exchange. Duc Jewelry scammed us, and it still left a bitter taste in my mouth to this day. Since then, we learned our lesson and took our business elsewhere that are much more respectable and professional to work with, like U.S. Coins and Jewelry on Katy Freeway just a short drive away, they treat you with respect and no B.S. The fact that the owner knowingly took advantage of our inexperience and made a profit in selling us a depreciated product speaks volumes on his character. It is a matter of time before the customer finds out they have been cheated, and they will take their business elsewhere. Sure he made money off of us, but he lost all integrity and credibility that are critical moral pillars in his business. I hope these positive reviews here are true and not regretful mistakes waiting to be discovered by unsuspecting customers dazed by Duc's smoke and mirrors. read more

Awesome customer service!!!! Thank you Chi Thảo!!!!! Will recommend all my families and friends read more

I absolutely love this place I went to multiple jewelry store and couldn't find the right jade or chain. The customer service is Beyond amazing Everyone from the owner to the representative I would never go anywhere else read more

Excellent service and great customer service. Very understanding people who can take care of a lot service.

First time here as we are looking for a gold loop on the jade piece that connects to the gold chain. There were 2 workers with over 15 customers around 1 pm. Most weren't wearing masks and it was crowded. A lady finally talked to us after 10 minutes of waiting. She wasn't really paying attention to what we were saying as she was also talking on the phone AND to the party of 3 ladies, all speaking Vietnamese. We assumed they were negotiating. The staff then told us to come back later if we wanted to repair the jewelry. We don't need to repair but wanted to buy a loop. She then said a loop isn't secured and suggested framing the jade with gold. We disliked the idea as it looked ugly. She then quoted around $450 with labor and materials. Kinda surprised how she figured that. She said it'll be $500 or less and so cheap. I don't know if $500 is so cheap but her customer service skills can be improved. We left since we can't trust her opinion. read more

Duc Jewelry - Jewelry Near Me - Houston, Texas

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Excellent customer service ! Very friendly and helpful. I walked in and there was a guy in front of me and he asked the jeweler if it was 18 K gold that he bought from someone . Then he offered to pay for their testing and they said no . I thought oh how nice ! Then it was my turn . I went in to get a bracelet repaired . I wanted a quote instead he was knowledgeable to help repair it because it's delicate with white gold mix with Pearl . He said gotta remove 1 Pearl and then link it with the gold chain together. I was like oh wow please fix it ! Overall , happy with the service I had . read more

Owner(Duc) he is very nice and straight person say as is...willing to answer your questions even if you are just like browsing. I bought many stuff from him over the years and he was recommended to me by my sister that lives in Texa. His showroom has the best quality jewelry. Thank you. read more

What a beautiful store and gorgeous jewelry. We stopped by after eating at Kim Son today. Everyone is so friendly and professional. Highly recommended!! read more

If you haven't been to Duc Jewelry, you are missing a terrific shopping experience. The courteous and knowledgeable the owner and staffs , with their tremendous selection of quality merchandise and excellent location make this a wonderful place to shop. Their jewerly and watch repair service is also first class. Highly recommend! read more

Duc Jewelry - Jewelry Near Me - Houston, Texas

I've had the chance to visit Duc Jewelry several times for repairs such as watch battery replacements, making any of my necklaces shorter, and changing out the hook or style from my longer earrings. I haven't gotten around to purchase any of their pieces yet, but they do look really nice. By the way, one of the best things about Vietnamese jewelry stores is that if you purchase one of their pieces, you can always come to trade and negotiate for a new piece -- and you can do this at any store with a similar look to this one. No receipt needed! Another thing about Vietnamese jewelry, in general, is that it is known to be very dainty, yet refined. I just haven't gotten myself up for any recent purchases yet, but do check out the Vietnamese jewelry stores in this part of town...especially if you are looking to to add or trade a piece to your jewelry collection -- add this place to one of your stops! read more

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Racist! Because I was in the middle of hair and makeup and needed jewelry repaired, my blackness prompted her to not assist. After speaking to healer she returns to say he suddenly wasn't there. read more

Duc is a pretty down to Earth guy. He was able to create my customized wedding band and engagement ring for a really great deal. While talking to him, he showed me some of his unique collection. He showed me a one-of-a-kind Vietnam memorial coin, iron that was created 2,000 years ago, and a metal plate made during the Imperial Chinese time. It just comes to show that he has a passion for his craft and the things that he finds. He was easy to talk to and I would highly recommend him. read more

Very nice and friendly. I purchased a bracelet for my son's graduation. I needed tweaked and a little more detailed. She said they can costume and engrave initials on the bracelet. The jeweler was out to lunch but we went for boba tea. She said it will be about an hour. Came back in less than an hour and everything I requested was done. Big selection, friendly & knowledgeable, with decent prices. read more

Probably one of the best jewelry store in the market. The owner is very professional and knowledgeable in everything you ask. We purchased a lot of items from him and will continue to support this business. Thank you for a great experience! read more

I purchased a necklace 10/12. Duc and his colleague were great!! Very professional, clear and transparent. Unlike some of his nearby competitors, Duc was patient and understood what was important to the client and very willing to answer all questions. I recommend this place. read more

The owner is a phenomenal guy who sincerely cares and it shows. I would strongly suggest this jewelry store if you're looking for the perfect ring or watch. High quality jewelry in SW Houston! read more

We visited Duc Jewelry a couple times recently. The service was great. People are friendly and knowledgeable. We had chance to meet Mr. Duc, the owner of the store. He's very friendly and very easy to work with. Highly recommend it! read more