I webt in for a bracelet adjustment on a new Movado and the staff was so friendly and professional…read morethat I purchased a Seiko watch while waiting. Went back today for another band adjustment and Barrett helped me look at a beautiful citizen watch. Great watch experts that make you feel at home. Best experience ever at a jewelry store.

Stopped in for a quick battery change after finding them on yelp…read more Parking/location: I love that it's centrally located, but it's on shepherd which is a stressful street for me personally. I had to wait a long time to be able to turn in and their parking lot is tiny. Backing out was quite a challenge too Service: It was a bit confusing when I walked in and not clear which counter to go to. I finally figured it out and they were quick to change out my battery. Took about 5 minutes Cost: I have a completely not special little watch and the battery replacement was about $13 which I felt was reasonable Other things to note: They do sell watches and clocks here It's freezing inside ! There are 2 chairs to sit and wait

I have always been fascinated with this place because I am a Rolex fan. I finally broke down and…read morebought a Vintage Submariner from Jonathan and was super happy. After about 3 weeks I started to think that a Vintage watch wasn't really what I needed and when a small bracelet issue came up, I took it back to ask them to look at it. While I was there we discussed my concerns about wearing an older watch everyday and he helped me find a much younger Sea Dweller, which is perfect for my daily routine. He was able to make me a great deal on re-stocking my original buy and sold me my new watch without any problems! He is great to work with and is extremely knowledgeable! Great store and I highly recommend Jonathan!

We had an exceptional experience working with Tarang at Hal Martin's. From start to finish, the…read moreprocess felt professional, transparent, and completely personalized. Tarang helped us source the perfect 10.61 carat F/VVS2 radiant diamond, and the quality is incredible. The stone is beautifully proportioned and set with stunning craftsmanship, including a hidden halo and bridge detail that sparkle from every angle. What meant just as much to me was that he transformed my original engagement stone into a gorgeous pendant. Preserving that sentimental piece while creating something new was very important to me, and it was handled with such care. We never felt pressured -- only guided by honest expertise. If you're looking for exceptional quality and a jeweler who truly cares, I highly recommend Tarang and the team at Hal Martin's.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

I called to get a quote to refinish my Seiko watch, just the case. No bracelet. A gentleman said it…read moreshould be between $50 and $60. I leave work on my lunch for a 25 minute ride there. A gentleman starts complimenting the watch. Passes it to another one who asks if I wanna sell it. Then says he can do it refinish the case for $125. I tell him I was told $50-60. He starts making up some excuse about how complicated it is to brush this simple watch is. Then says he can do it for $90 at the lowest. So shameful to try to squeeze new customers for every penny after saying it was $50 to $60. This is a super simple diver watch design that requires zero polishing, just brushing. It doesn't even have polished edges. Be aware, they are slimy.

Called this morning to see about getting my Tag Heuer Battery replaced. They told me it could be…read moredone while I waited and gave me a back story of maintenance I should consider as far as gaskets within the watch. Gave me a price out the door for everything. I decided to take it on my lunch break and within 15 minutes it was completed. He actual charged me less because the gaskets were still holding up well. So it actually came back at a lower price than I was given over the phone. I was appreciative of the honesty when he could have easily ripped me off. I would go back in a heartbeat to have more service done if needed OR buy a new watch. Side note - It's garage parking and the clearance of the garage is only 6' 5" so bigger trucks will need to street park.

Bestreplica & Swiss Watch Factory…read more "I had an extremely disappointing experience with this company. After paying for multiple watches, I received nothing of what was promised. Communication was ignored, and despite repeated attempts to resolve the matter, there was no accountability. From my perspective, this feels deceptive and dishonest. I want others to be cautious before doing business here -- my trust and money were taken, and I would strongly advise others to think twice before dealing with this company."

Very professional people. I had a custom ring made in two weeks. They kept me updated throughout…read morethe whole process. I recommend this jeweler to anyone that needs high quality jewelry at a reasonable price!

Arrogant and bad attitude, never recommend this place. Fund you a good honest reputable jewelry…read morestore, you'll get better service. Wish I could say something nice but can't think of any positives.

I've been coming to this shop for a decade. In the last few years I've been more and more…read moredisappointed. Unfriendly service. Fees & prices seem unreasonable. No longer my local jeweler.

I came for battery replacement for five watches; three of them considered luxury watches. $55.00…read moreper each battery... NO WAY... Too expensive and she (most likely Paulin) was not friendly at all. DO NOT RECOMMEND.

OMG!!! We go wayyyyy back! My parents were long time customers; therefore, I learned from the…read morebest...because they expected the best! I have known this family for many years! John and family provides A+++ service to their old and new customers. It's hard for me to beat the 5:00 pm and "no weekends" close times.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say…read moreabout his work

I cannot attest to his skill as a watch repair shop but as a proprietor with a shop with the goal…read moreof supporting customers, not so good. Between my grandfather and I, we had six watches needing repair. Did my research and wanted to support small business. Found this shop. Called to ensure he would be open if the current pandemic situation. Answers the phone with simply "hello". Is this the Watchmaker Specialist?", I ask. "Yes." I then asked if he would be open the next day to drop by with the watches for repair. "No problem. I will be here" he responds. "Excellent. See you tomorrow." Today (the next day), I picked up my 89-year old grandfather to drive 25 miles to his shop. Arrive to the office building, then had to had to show my driver's license to a security guard. It has to be shown to a video camera where they take a picture of your license. Was not crazy about that given identity fraud. But had to do it to gain access to the building. Made our way up to the 7th floor, found the suite, only to find the office locked. Sign on door says call the number. So I do this and again, simply "hello". I let him know we were standing at the front door. "Who's this?", he asks. "A customer" i replied. "Oh, I am not there. I went to get some dinner. Can you wait 30 or 45 minutes?"........ So he wanted my grandfather and I to simply hang out and wait for him. Not very good customer service especially after I called beforehand to verify it was good to come down at that time. Which it was. But he left us in the lurch. We went someplace else. Was not a goid customer service experience.

My friend and I came here to look at sparklies and they had a large selection of rings, necklaces…read moreand basically anything you wanted. I spoke with Kristy Patricia and and I needed a couple of eternity bands resized that my original jeweler said they couldn't do. Zadok's came to my rescue and they made sure that my rings were sized properly and I was so grateful they were able to make my rings fit as they were sentimental to me. Kristy was so kind and kept me updated with the progress of my rings. I am impressed at the level of service with Zadok's, and will not hesitate to call on them for my next jewelry project.

Remarkable experience start to finish…read more This was my first experience at Zadok and it will not be the last. We came in for a few reasons, quite differently. One, a simple watch battery replacement. The other, a well-deserved wedding ring upgrade. Battery replacement had a few hiccups but solved and fine. Yeah, we might have bought another Cartier the same day. Let's talk about the ring experience. Our Ambassador, Kristi Patricia, was amazing. Her knowledge and dedication to our experience was remarkable. We met for a consultation where we discussed my wife's wants, expectations and desires. It was a personal, special experience. After showing us some samples, she then went on a 2-3 week search for a stone that fit. When we returned, she nailed it. Every stone was brilliant. And my wife picked her stone. A few weeks later and we had a new stone in a new setting. Magnifique! All that matters is, my wife loves her new ring and we owe it to Kristi and the Zadok Family. Customer for life.

WOW so pleased! Found my husband's 30 yr old Tag Heuer in a drawer and took it in to see what it…read morewould take to get it running again. 10 min later out the door with a new battery and some links removed and I have a beautiful watch to wear!! Very reasonably priced!

Friendly, quick service at a very reasonable price. I took 3 watches in for batteries and re-sizing…read moreand he took of me while I waited. Highly recommended!