doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say about his work

I cannot attest to his skill as a watch repair shop but as a proprietor with a shop with the goal of supporting customers, not so good. Between my grandfather and I, we had six watches needing repair. Did my research and wanted to support small business. Found this shop. Called to ensure he would be open if the current pandemic situation. Answers the phone with simply "hello". Is this the Watchmaker Specialist?", I ask. "Yes." I then asked if he would be open the next day to drop by with the watches for repair. "No problem. I will be here" he responds. "Excellent. See you tomorrow." Today (the next day), I picked up my 89-year old grandfather to drive 25 miles to his shop. Arrive to the office building, then had to had to show my driver's license to a security guard. It has to be shown to a video camera where they take a picture of your license. Was not crazy about that given identity fraud. But had to do it to gain access to the building. Made our way up to the 7th floor, found the suite, only to find the office locked. Sign on door says call the number. So I do this and again, simply "hello". I let him know we were standing at the front door. "Who's this?", he asks. "A customer" i replied. "Oh, I am not there. I went to get some dinner. Can you wait 30 or 45 minutes?"........ So he wanted my grandfather and I to simply hang out and wait for him. Not very good customer service especially after I called beforehand to verify it was good to come down at that time. Which it was. But he left us in the lurch. We went someplace else. Was not a goid customer service experience. read more

See all

I went down to this shop to see about getting my Rolex repaired. Arrived at the office during business hours on a Tuesday. Shop was closed, but there was a note on the door instructing patrons to call. I tried, but got a voicemail stating the mailbox was full. All I can say is that I'm glad I'm not trying to pick up a watch from this guy. Hard pass. I'm all about saving a few bucks, but not for this kind of "service" read more

Walter is social, friendly, timely and an expert. He did a great job with my submariner and I'll be using him for all of my Rolex needs. It's always a great time when I visit watchmaker specialists. read more

I don't post reviews, the one reveiw I left is at this store. I had on here before looks like its been removed somehow. I highly do not recommend this place. Long story short. He fixed my Omega Seamaster Chronograph watch and then sold it to some woman who did not have the receipt for the watch. I still have it in my wallet as a reminder of how dishonest someone can be. He lied to me and said my girlfriend picked it up. I also had a Breitling Evolution that I had serviced during Covid and he literally admitted to me that he was wearing my watch throughout 2020. WTF!! In the process of this he also lost the 15 rider on the watch and said it was not missing. Thankfully Breitling store is good and got me another rider. Stay away from this place. read more

Same story here. Went to establishment, rang doorbell at 11:30am. No answer. Called phone number taped on door. Get owner, says he is sick, but will give me a good discount if I wait for an hour, until he arrives. I go kill an hour and half. Return to find another customer waiting. He was trying to retrieve what was worked on. Walked around for ten minutes or so. Went back to see business still closed. This is a very unprofessional place, I will take my business elsewhere. read more

I brought my Omega Speedmaster here to have it serviced. I could not have asked for a better experience. Walter was both speedy and very professional. My watch is now running within 1 second per day, better than it ever has. Truly a specialist. Do not hesitate to take your watches here for service/repair read more

Watchmaker Specialists - Watches Near Me - Houston, Texas

I used the owner for decades and won't use anyone else. I have many watches. All the dealerships use him for a reason. He is very busy as always. read more

Don't normally do reviews but I had to for Walter !!! He's is the absolute best !!!! He knows that he is doing, takes his time to make sure the job is done correctly !! Also wants the best for his customers, Plus his prices are great ! Unlike others that will over charge. He's the absolute best !! read more

Watchmaker Specialists - Watches Near Me - Houston, Texas

Uncle Walter has been servicing my Submariner for 17 years or so... The man uses genuine Rolex parts he's honest and very reasonable . I would recommend him to anyone that owns a Rolex and is not ready to pay and arm and a leg for service !! read more

Watchmaker Specialists - Watches Near Me - Houston, Texas

My Rolex submariner needed servicing. The high end Rolex places wanted $1,000 to even start. I took it to watchmaker specialists and I was not disappointed. The bill was five or $600 and he did some additional servicing and that needed to be done. At first I was hesitant to take an expensive watch to somebody who I did not know. After a short conversation with him it was very apparent that he knew what he was doing and he ended up taking great care of my timepiece. If you want a high end fancy place with red carpet and a pretty receptionist, this is not for you. If you want a watchmaker who has been servicing watches for years, may be a touch unorganized, but does a great job at great prices, this is the guy for you. read more

I took my 1982 (bought new) Datejust in for a cracked crystal. now I have a rusted brown dial. Suspect it's not the original. In all the years there has never been anything like this happen to this watch before Walter got his hands on it. plan to ship to Rolex factory to find out if anything else might be missing. I will not be going back to this business. read more

Walter does an excellent job servicing my watches. My Breitling that he worked on is now more precise than ever. I had contemplated for a long time selling the watch but now I will keep it for years to come. Walter is an honest and genuinely nice guy and he stands behind his work. Highly recommended. read more

I was nervous when my Rolex needed repair. I was pleasantly surprised with Walter not only did he repair service and clean my watch I think his price was beyond fair. Excellent work and a pleasure to do business with read more

I took my anniversary watch to get serviced. I was so impress with the professionalism I brought my grandfathers watch. They did a wonderful job of fixing and servicing my grandfathers Rolex Daytona read more

See all

I had my Rolex serviced by Walter. He is one of the few watchmakers in Houston that is Rolex authorized.He did it for a reasonable price and used all Rolex parts. I liked that he was upfront about cost and was able to get it done in less than one week. Definitely coming back. read more

Watchmaker Specialists - My baby yacht master looking fly - Watches Near Me - Houston, Texas

Walter is an expert in his craft. He is extremely knowledgeable. He serviced my Rolex, and went ABOVE and BEYOND to make sure it was 100%. He did not cut any corners. He was honest, dependable, trustworthy and communicative. Very highly recommended!! read more

Excellent job repairing a vintage Omega Seamaster Chronograph which had a broken crown, stem, and tube. Very fast work, and fair price!!

Reasonable prices, fast and very professional! Only specialist that was able to fix my grandfathers vintage watch. Def recommend

Needed my Rolex watch cleaned and serviced. This place was half the cost of others. Walter did a great job and in half the time!

Terrific Rolex repairs. Prices fair and work done quick and correctly. Going to the jewelry stores is expensive and slow. In fact, many times they send the watch to this place. So eliminate the middle men and go the source Watchmaker Specialists on Richmond in Houston, Texas and ask for Walter. read more

I came to this location to see if the owner, Walter, could fix my Rolex Daytona and after a nice conversation with him and deciding on a rational price and I left it with him. I came back to my watch being good as new and will be recommending this place to my friends for speedy service and excellent skill. read more

I had a problem with a new to me but relatively old mechanical watch and Walter took care of it for a fair price in a short amount of time. Not only that but he was a nice guy and fun to talk to. Next time I have a problem with a mechanical watch, I'll definitely visit Walter again. read more

Just dropped off 5 old watches for repairs and batteries. Walter was great in helping me know what I had and what was needed to get them going again. He has been fixing watches his whole life, a true craftsman and expert. read more

Quick professional and fairly priced. Walther did a fantastic job on my omega service. Highly recommended

Walter is an amazing watchmaker! Just got my mom her Rolex watch for Christmas and I cannot wait to see the look on her face when she see's it! I would 100% recommend him to my friends & family! read more

They don't make them like they used to. Walter is a master craftsman watchmaker and is the MOST TRUSTWORTHY in the entire city!!!

Walter did a great job with my parents' Rolexes, which wasn't easy, as neither of them had been serviced in 20 years. But they are back up and running, and looking great! If you love watches, you'll love Walter... read more

Walter is honest, provides above and beyond customer service, has best prices, and answers all of your questions. On top of this he is just a great person and a pleasure to do business with. I have great comfort leaving timepieces with him. 10 stars highly recommend!!! read more

Walter does an outstanding job much better and quicker than sending my submariner to Dallas or New York at a much better price, fair and honest. read more

I take my watches to Walter all the time to repair, he does a fabulous job. His price compared to other places is reasonable. He is in this business for 40 years and definitely will recommend him to all my family and friends. read more