Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

I have always been fascinated with this place because I am a Rolex fan. I finally broke down and…read morebought a Vintage Submariner from Jonathan and was super happy. After about 3 weeks I started to think that a Vintage watch wasn't really what I needed and when a small bracelet issue came up, I took it back to ask them to look at it. While I was there we discussed my concerns about wearing an older watch everyday and he helped me find a much younger Sea Dweller, which is perfect for my daily routine. He was able to make me a great deal on re-stocking my original buy and sold me my new watch without any problems! He is great to work with and is extremely knowledgeable! Great store and I highly recommend Jonathan!

We had an exceptional experience working with Tarang at Hal Martin's. From start to finish, the…read moreprocess felt professional, transparent, and completely personalized. Tarang helped us source the perfect 10.61 carat F/VVS2 radiant diamond, and the quality is incredible. The stone is beautifully proportioned and set with stunning craftsmanship, including a hidden halo and bridge detail that sparkle from every angle. What meant just as much to me was that he transformed my original engagement stone into a gorgeous pendant. Preserving that sentimental piece while creating something new was very important to me, and it was handled with such care. We never felt pressured -- only guided by honest expertise. If you're looking for exceptional quality and a jeweler who truly cares, I highly recommend Tarang and the team at Hal Martin's.

Quick service and very reasonable price. They were in the process of moving but still tended to me…read morequickly.

I came here for an earring post repair. Took a bit longer that initially quoted which was totally…read morefine my issue was the soldering of the post that I got put back on the earring was not cleaning up at all. It was a bit of a mess. I had to take a nail file to it in order to buff it off as it was too uncomfortable to wear. The work is holding up so I am happy with that, I just think if the time was spent to polish the earring, why Wasnt the site of the re-attachment also cleaned up?

Great at watch repair and all types of jewelry repair and browse all of the watches and jewelry…read morewhile you wait! Great and friendly service!

Bestreplica & Swiss Watch Factory…read more "I had an extremely disappointing experience with this company. After paying for multiple watches, I received nothing of what was promised. Communication was ignored, and despite repeated attempts to resolve the matter, there was no accountability. From my perspective, this feels deceptive and dishonest. I want others to be cautious before doing business here -- my trust and money were taken, and I would strongly advise others to think twice before dealing with this company."

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

I sent request about information on some used Rolex clasps but never heard back! I guess they don't…read moresell Rolex parts.

I came for battery replacement for five watches; three of them considered luxury watches. $55.00…read moreper each battery... NO WAY... Too expensive and she (most likely Paulin) was not friendly at all. DO NOT RECOMMEND.

I've been coming to this shop for a decade. In the last few years I've been more and more…read moredisappointed. Unfriendly service. Fees & prices seem unreasonable. No longer my local jeweler.

Wheeler Watch has great service, knowledgeable staff ready to help. Family owned forever…read more Thank you for all your help these many years! They have jewelry and watch repair, and a great place to look for quality pieces. Silver and gold jewelry and time pieces. Good prices and good quality.

Cash only and high price point on basic services. Need to have tap pay or Zelle option.read more

Kristi Our losing out diamond out of our 60 year old wedding…read morering was an impending sad and sentimental journey! Our low spirits were raised by you - personality, professionalism and your "being" - saved our experience making it so wonderful! Thank you!! Joyce and Dick Fenn

Remarkable experience start to finish…read more This was my first experience at Zadok and it will not be the last. We came in for a few reasons, quite differently. One, a simple watch battery replacement. The other, a well-deserved wedding ring upgrade. Battery replacement had a few hiccups but solved and fine. Yeah, we might have bought another Cartier the same day. Let's talk about the ring experience. Our Ambassador, Kristi Patricia, was amazing. Her knowledge and dedication to our experience was remarkable. We met for a consultation where we discussed my wife's wants, expectations and desires. It was a personal, special experience. After showing us some samples, she then went on a 2-3 week search for a stone that fit. When we returned, she nailed it. Every stone was brilliant. And my wife picked her stone. A few weeks later and we had a new stone in a new setting. Magnifique! All that matters is, my wife loves her new ring and we owe it to Kristi and the Zadok Family. Customer for life.

Everything. The owner knows what he's doing. Very reasonably priced…read more Most of the time you just wait in the lobby for battery replacement. Fast and convenient!

Came in with a Kundo Quartz anniversary clock. As soon as I pulled out the clock the employee said…read moresomething along the lines of "I don't service those, they are a piece of crap, and impossible to fix." I didn't even get a chance to ask a question about it. He then proceeded to point at the wall and said "I have hundreds of those and more in the back. Take your pick." Right before I left he said "do you have the glass dome?" To which I responded yes, and he replied with, "well put it on and leave it on the table because that's all it's good for." I left very soon after and was extremely discouraged. I went to a store and bought some electrical contact cleaner. I worked on the clock and I fixed it. The clock is now running beautifully and smoothly. I wish the employee had at least looked at any of it before saying those words but it does not matter now.

Sent pictures of the jewelry I wanted to sell. Tenenbaum responded they were interested and made…read morean appointment for me to come. They're 1 hour away from me. Hayden took my jewelry to the back where his equipment was and a coworker who was going to assist him. Took 20 minutes for them to come back and say, "Sorry, but we're not interested." Are you kidding me? I now drove an hour back home. Two hours of my time to bamboozle me. Save yourself the time.

I received a phone call last week from one of the managers at Tenenbaum who had recently had my…read morereview come across her desk. She said that she was mortified by the way the situation was handled when I brought my ring in and was hoping that she could make things right. At this point it had already been 2 weeks since I had brought the ring in so I had long since taken it to another jeweler to have the ring repaired. She was very apologetic and invited me to come back in the store whenever and to contact her personally. I appreciated that she reached out and acknowledged my experience. It doesn't negate the interaction I had with my sales associate and the jeweler but I do respect that she followed up and while I cannot say that I will be a returning customer at this point, I would take it into consideration. Full honestly, I think I would consider making a purchase there again but would likely not turn to them for any alterations or repairs in the future.