I love Tillys!! The last couple times I've been the employees are super helpful & nice .Tillys had some pretty good deals on their basic shirts. I love Tillys clothes. They also have a great selection of backpacks. I just bought my daughters backpack there. read more

This store is terrible. The managers racially profile customers and refuse to help people. I have literally witnessed the associates LAUGH in a customers face because of a simple misunderstanding. Tillys needs a wake up call. They suck. read more

Ok I bought a Pair of Adidas shoes that had a known flaw in the lace up and they would not exchange them so im out $85 dollars for shoes i wore 5 times and the lace part broke. I will never buy anything here agai. Nor will my 3 Daughters. You lost my business . Dont buy anything for this place. They admit Adidas flaw but will not take care of therw customers. read more

Absolutely hands down one of the worst stores in the mall. The customer service is beyond horrible. This place is filled with young people that hate their jobs and do not want to be here. There is no room to walk or stroll through the aisles. We have 3 girls ages 15, 11 and 7 and a baby. How the hell am I supposed to do any shopping in here when I can't even get into the store? I'm convinced there has to be a law against packing the stores so tight that one couldn't enter with a stroller and/or wheel chair. We normally avoid this place and instead shop in Pac Sun. Unfortunately we had to exchange a gift for my daughter and made the mistake of going in. We exchanged 2 shirts for the exact same thing, but smaller in size. Because this was a gift, there was no receipt. You would have thought that I was trying to bring back expensive merchandise for cash the way I was treated. I'll save my Tillys shopping for the larger and more friendlier Pleasanton location! read more

Apparently, I made the unfortunate mistake of purchasing a gift card here for my nephew for Christmas. He tried to make a purchase there today and magically there is no money on the gift card. The staff guessed that I, a 35 year old mom of a toddler must have used it, and then meanly gifted it to my nephew afterwards I suppose. Brilliant! Ah, but the saga doesn't end there. My nephew has to fetch the receipt from me and take it back to the store while they "deal with corporate" to make this right. Who knows how this will end. What a crock of crap. Never shopping here again! read more

Store closes at 9:00pm. I came at 8:52pm just for a price check. It'd only take a sec, but an employee stopped me & said they're closed. I asked for the corporate's # he refused to provide it to me! Rudest employee's ever. Horrible customer service. read more

Tillys - Horrible customer service and here is a pic of their store... - Women's Clothing Near Me - Modesto, California

Great clothes Great friendly staff Great everything Would recommend shopping here when you get a chance. read more

Great place to shop very friendly and helpful. I called for a backpack they had it put it on hold for me and when i got there they had 2 we compare both since they were close to the same price. They took the time to help me and had a great attitude. A+ read more

Me and my friends absolutely LOVE this store, they selection is great. They always have sick Volcom, RVCA, Oniel, Hurley, & Fox stuff! Every time is go in there the workers are always helpful and the music/vibe is chill!! Tillys and Zumiez are the best stores in the mall. read more

The staff is very helpful and extremely friendly! Cute styles and reasonable prices!

Hands the worst clothing store in this mall. Which is too bad because their clothes are cute. The customer service is in need of a serious overhaul. And since I've been in this store several times and have yet to ever be greeted or acknowledged I can only assume it's not a rare event. Too bad. read more

Love this store. Don't know what everyone on here is complaining about. Helpful and nice staff, good selection of clothing, and good location. I never not find what I need when I come in here. A lot better than the Turlock location for sure. read more

Good job guys! Great team effort! New guy at the register, I had no idea it was your first day until you told me! Store manager, great job training and setting the example. Sam, thank you for showing the way. read more

Nice store, everything is where they say it is very organized. The customer service their is somewhat decent, it's mostly just dumb kids... but their selection is always HUGE theyr'e never out of anything it's my favorite store in the mall to shop at it's pretty much a bigger zumiez, if only tillys sold boards i would shop their ALL THE TIME 4 stars. read more

I will leave this short and simple... Customer service is really bad! I tried asking a few people for help on getting some shoes and they said they would send someone else over.. Never did this someone else come.. I won't be shopping here ever again read more

One of my favorite stores at Vintage Faire. Wanted to get a couple shirts for my boyfriend since this is the only store that carries Last King's and had amazing customer service as always. Plus, the associates are all very friendly :) The only downside is there register/checkout line. IT TAKES FOREVER. Nonetheless, always worth going to. read more

I've been shopping here for 2 of my boys for 2 years. Recently went in to purchase RSQ jeans. They didn't have the size so I ordered them and paid to have them shipped to my house. Ridiculous 30 min process because I was paying cash. Received the pants in a timely manner. Got them and they were not 30 length. Took them to the store and they were so rude. Manager told me "we don't cut the pants" "what do you want me to go through ever pair with a measuring tape" and "oh well" that was my personal favorite. I had to take them to get altered 2 INCHES. I was told that every pair of is different and also depending on the color by another associate there. I get a half an inch or so. But not 2. So with what u paid I'm going back to Levi's.. The store is cramped and customer service is hit or miss! read more

so i come in knowing exactly what i wanted . i find an employee on the floor &'i hand him my shoe . he's already speaking on his headset having a personal conversation about how he dropped $300 on tickets.. &' CONTINUES to do so for 15 more seconds before he addresses me &'asks me what i need . he goes to check &'comes out &'says "what size did you need" .. if you were 110% in customer service as any job should be , you wouldn't have needed to double check . i jus feel like that's super rude &'i was for sure appalled . i laughed &'said yep i'm going to yelp him considering he's management.. least his tag said management . &'matt was his name . k bye eeeee . read more