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Tile Fantastic

3.9 (152 reviews)
Closed 9:00 am - 4:00 pm

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Recommended Reviews - Tile Fantastic

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Reviews With Photos

This is the tile I wanted to buy had I found an employee.
Nik N.

I have driven past this shop hundreds of times, as I live locally. Now that I have a fixer upper, it's time to tile. I stopped in this shop during the week between Christmas and New Years. It's an odd set up when you walk in. There is a big wall where office staff of some sort are seated, them two showrooms off to the left and right of the ivory office tower. The displays are beautiful and plentiful, but I am not sure anyone works on the sales floor. No one said hello at any point to me nor the other two couples I saw wondering the store for the twenty minutes I was there. The two plus women sitting at desks, clearly arent sales because they never left their seats to help anyone. Okay so who works here? No idea. An additional couple was talking with a put-together confident women, but she seemed so focused on them and what they needed, either she was their personal designer or the ONLY sales employee and not a multi tasker. Do I want to wait in line for tile advice 4 customers deep for someone who may simply be a hired designer working with clients? Nope! I would love this store, with some employees and customer service. Without it, I will be looking elsewhere for my tile.

Sonoma tile backsplash
Olga C.

Juliette helped me with this project and she was remarkable. The powder room was a tricky space with confined size limits and slanted ceiling. Juliette quickly understood my style and preferences, space constraints and budget and closely worked with me to find the right selection. The quality of the tile was also outstanding- high quality, sturdy, beautiful color and crackle that will withstand the test of time. I frequently visit the store and have always been impressed by help and knowledge of everybody who works there. They're polite and really know their stuff. Highly recommend Tile Fantastic in the spirit of supporting local businesses to anybody who wants quality and beautiful products in their home.

Stratos Linear mosaic tile.
Nicole S.

We were looking for tile for our new gas fireplace. We went into Tile Fantastic and Tom guided us through our options. He really went the extra mile to talk us through what would look best for the space we were working on. We ended up finding a tile we loved - which of course was on back order because it was coming from Italy and, well, Covid. Tom got it ordered though and three months later, we love it!

New tile surrounding the fireplace

We were pointed to Tile Fantastic by our wonderful fireplace contractor, who said "if you're not sure what you want, go to these guys". We went, we spoke to a few people there to get ideas and let them know what we were trying to do, and within a few days had our tile ordered. They made it very easy, we didn't order any more than we needed, and we're absolutely in love with our choice.

coordinated tiles for shower walls, bench and floor.

I had a small bathroom remodel to plan and Tile Fantastic was the third place I went to. As a complete neophyte, I was at a complete loss as to how to start, what to do, and the other places were less than helpful. At Tile Fantastic, Mike and Juliet both helped me immensely. With their advice and guidance, I soon felt confident about what types of tiles to order. When we found that my builder had under-estimated the amount of floor tile, they were able to get more for me even on a very short deadline. My bathroom looks so fine, I can't believe it is the same space!

Master shower

We worked with Caroline in choosing the materials for our two bathrooms during our house remodel. She was very responsive, knowledgeable, and listened to what we wanted in the final outcome. Tile Fantastic had plenty of options for us to choose from at competitive prices. It was nice to live close enough so that our contractor didn't have to take too much time away from work to pick up more materials. They ended up going back a couple of times. It's not always easy to return leftovers due to either restocking fees or shipping costs, so don't get more thinking you can return the unused items. We would recommend Tile Fantastic and Caroline. They were pleasant to work with, and we are happy with our bathrooms.

Andie A.

I bought my counter tops, bathroom tile and backsplash from Meg Greene! She was so incredibly helpful and worked with me every step of the way. I even came in doubting my choices and she spent so much time helping me through it all. the results were amazing. The other staff I worked with when I would come in and even pick up my material were class acts, especially Kim at the front I will forever be a customer!

Here's what we started with. I picked the backsplash and Caroline helped me with the flow tile

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1 month ago

Business owner information

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This is my 2nd time purchasing tiles and the quality is top notch. Great help with the selection process.

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Ask the Community - Tile Fantastic

Review Highlights - Tile Fantastic

With our latest project Meg helped us with tying it all together with a great design.

Mentioned in 25 reviews

Read more highlights

Bullnose Tile - San Jose - Brand-new store front!

Bullnose Tile - San Jose

(343 reviews)

$$

North San Jose

We need to renovate three bathrooms and the task of picking bathroom tiles and flooring is just…read morevery overwhelming. I initially visited Bullnose late on a Saturday, but quickly realized I hadn't allowed myself enough time to properly explore all the options. The store was very busy, and although the staff were helpful, it was clear they were inundated. Feeling lost, I decided to returned on a quieter Thursday morning and was helped by Trish, who was amazing. She was calm, patient, and offered thoughtful, helpful suggestions. I shared some AI-generated inspiration photos with her, and she immediately understood my vision. She guided me through selecting the perfect shades of taupe, beige, and greige, making the process feel manageable and even enjoyable. I walked away with all my tiles and flooring ordered for all three bathroom. I'm thrilled with the selections and can't wait to see the finished spaces come to life.

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

Bay Stone Depot - Many backsplashes to chose from!

Bay Stone Depot

(249 reviews)

$$

North San Jose

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

Bedrosians Tile & Stone - All tiles from Bedrosians

Bedrosians Tile & Stone

(412 reviews)

$$

North San Jose

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

Tile Fantastic - buildingsupplies - Updated May 2026

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