Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am all over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place! read more

FMD Distributor - We went with Wyndham farms from Mohawk. It's beautiful, but doesn't hold up. - Building Supplies Near Me - San Jose, California

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Mixed experience with FMD Distributor. On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department. read more

Homer helped me pick out exactly which flooring I wanted. Then the installers did an amazing job. I love my floors from FMD and I'm so glad I had Homer to walk me thru the process. I also really liked how I could just pay online with a credit card and how responsive Homer was to phone calls and email. Thank you! read more

It is our first time doing home improvement and buying windows and doors. Our knowledge is very limited. However, Shawn is amazing!! He walks us through and he explains everything in details to let us understand what the options are and why certain options do not meet our needs. He is quick and responsive. Even when I change the size last minute after I just put in order, he is so patient and nice to ask the window/door company for the change for me. He also explains the process of delivery and let us be aware of what to expect and what to avoid when we receive the package. Thank you Shawn!! I will definitely recommend him to my friends and anyone who needs help with finding a good fit to their home. read more

EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already returned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines. read more

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I recently had to replace the flooring throughout the entire house unexpectedly. The first place that came to mind was FMD Distributor. I've purchased flooring from Homer Betelieh, the Flooring Manager, in the past and found him to be incredibly knowledgeable and honest. Because I trust him, I simply explained my goals and constraints. He quickly recommended two options from different brands and suggested the top two colors that would best suit my home. He was spot on--his top pick looked perfect when I brought the sample back, so that's the one I chose. In total, I spent about 30 minutes over two short visits, and everything was taken care of efficiently. If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer. They offer a wide selection and very competitive pricing. read more

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Four stars for the manufacturer, five stars for Vanessa. I ordered the front door from FMD, and the manufacturer made a mistake along the way, which caused a lot of stress as it delayed our project. When I reached out to Vanessa, she validated my feelings and contacted the manufacturer to fix the problem. I am very grateful for Vanessa's understanding and honesty as I know some other vendors would not do that. I appreciate it very much that during the wait for getting the replacement, Vanessa called me a few times to update the progress and made sure I was OK with the arrangement. She even sent me photos of the new door so that I could feel at ease. Thank you Vanessa for the generous support! I would be happy to recommend you to my friends. read more

Hi Ali, this is Kate's husband. The only facts I want to state are: 1. FMD came and did the measurements. 2. FMD presented a quote (and invoice) that shows Qty. = 4, and Size = 2-24"x96". Under no circumstances we were led to believe that each unit is only covering 1-24"x96". We have no access to your internal sales record and surely won't be able to notice or correct the errors in them. read more

I got some Bergamo Floors, engineered woods, color is oak usini, prime grade, 7.5''. Came out beautifully - extremely happy with the quality, there is no one single knot on the woods and that is what I really like. The color also goes well with our home style after the remodel. Homer is a great sales person, was very patient answering all kinds of questions I had, and was very helpful throughout the whole process. I wanted the 9.5'' prime in the same color, but it was not available when I placed the order. Homer was kind and called the distributor in LA a few times to see whether we got lucky and could have some 9.5'' prime. Even though the 9.5'' was still not available when we installed the floor, I really appreciate Homer's help. Now our house is all done, I am hoping to return 200 sq ft of the woods, and Homer is helping to connect with the distributor and see how that can be done. read more

FMD Distributor - Building Supplies Near Me - San Jose, California

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Great, responsive (but non-pushy) and helpful inputs, sales and service experience, after being referred by my contractor.

Purchased one front door, seven interior doors, one closet door, and two sliding barn doors from Shawn. Also purchased door handles, door hinges, and locks. Purchased baseboards and casing as well. Shawn was great. He walked us through the buying process quickly, got the order correct (and there was a lot of nuances to the order), and everything delivered on time or ahead of schedule. Everything is high quality (as expected since we generally selected quality material) and prices are competitive. Emtek door handles can have an issue with the screw, in which the door handle pulls off regardless of how deep the screw is though. Our contractor was aware of the issue and fixed it with an alternative screw. read more

We were excited to see their selection of treads and bannisters, and that it wasn't too long of a lead time to get our stairs. Pretty expensive though. $15,000+ for 13 hardwood stairs, bannister and a hardwood landing that's 6'x10'. We asked the demo team who installed the treads and landing about paint but they said it wasn't them. Then we had another crew install the banister and balusters, and we asked them about paint and they said, it's not them. So, not so good on communication or timeline. It took them 3 days to demo and install the treads and landing. Installing the banister and balusters took twice as long. On day one, they measured for 8 hours and installed one post. Day two measured again for 8 hrs and installed one more post. Friday they didn't show and said it was because I told them not to! Hardly, I asked if I should reschedule the cleaners to Monday and they said yes. The helper even said we'll see you tomorrow morning (Friday), and then they didn't show. Day 4 (Monday) they installed a 3' banister on the landing, two more days to install the rest of the banister and balusters. Even with 2+ days of measuring, they still drilled a hole in the wrong place on the landing and had to plug it ‍ We asked Mosen (lead?) about staining and painting and he was incredulous that we wanted the risers painted. I pointed to them and asked "Does this look done?" He did say no. I then got an estimate from Allen for an extra $300+ to paint the risers. I asked him how could they charge over $15,000 and not paint the risers? Mosen did offer to paint the risers as part of the project. The painter showed up and only stained the banister and painted the balusters. We were very confused as to why and he said he was only engaged for the banisters, not the tread. WTF? Talked to Mosen (lead?) and he said the painter wanted too much for the treads. So we had to wait until he shopped around for a cheaper painter. A couple of days later, the same painter arrived to stain the treads and paint the risers. It would've been easier for him to stain the treads and banister all at the same time and then paint! We are grateful that FMD did paint the risers, but we had to argue for it. They said they only stain, not paint. If you want them to paint, it's extra. How do you not paint? And to top it all off, I paid half at the beginning of the project and 5 minutes after the painter was finally done, Mosen sent him back to the house to collect payment. We also had two phone calls, one from Mosen and another from Allen asking for payment in those 5 minutes. We just spent a year and over $100,000 renovating our house and NO ONE demanded the final payment 5 minutes after they were done. We did get exactly want we wanted but it took much longer than we expected, we had to argue for what we wanted, and had little communication about timeline and when to expect the next team. Of all the contractors we engaged this last year, FMD was the most exasperating and frustrating to deal with. I'd definitely shop around if you're looking for flooring or stairs. read more

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We were referred to Amir at FMD and couldn't be happier. We needed new windows and everything went smoother than expected. Amir was very informative and had a great personality. Went went back to purchase kitchen cabinets and flooring as well. They have great selection of home improvement products. read more

Let me start off with this. Without Sandra we would of been lost! We remodeled our entire house, top to bottom. Walked into FMD and started with cabinets. Sandra helped guide us through the process, even offered to help with some decoration ideas and suggestions, which we moved forward with. She let us know she can help with more then just kitchen cabinets and we ended up getting all of our materials through Sandra at FMD. She worked through time constraints, materials, sourcing, trader workers, etc... We continue to call Sandra for other projects and refer all of our friends and family her way. It's like she is apart of the family now! Thank you Sandra for being an amazing human being and amazing at your job. We need more people around like you! read more

I love working with this company. However I love more the help of Sandra's Montoya. She is a great asset for this company. I.visit more places however her experience made me buy my kitchen with her. Thank you Sandra for your great work. I will think of you in any project for my house. read more

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It was a pleasure to work with Alireza there at FMD. I have been looking for a front door from ThermaTru, Alireza from FMD has been giving me lots of information , together with the price quote in different styles. Most of the time we used email to exchange the information, and he always gave me the response the other day with detail information. read more

Extremely Terrible customer service, DO NOT COME HERE!!!!! Once you paid and the doors are delivered. They do not want to provide any help for the existing orders if you have questions about the orders. And they don't have any warranty on doors even though it's their fault by making mistake on the orders. The quality of doors are very cheaply made. The doors that we got from homedepot are better. So regret coming here for my $25K purchases for all the interior doors and closet doors. Everyone here attitude are so rude...I can't believe this company is still in business. read more

We ordered our hardwood for the house from here. Mr. Homer helped us through out the selection process, ordering and pickup process. When one box was left unused, we were able to return it too with little restocking fee. Definitely recommend this for anyone looking to replace hardwood. read more

They chased us for our business. After we ordered some doors from them, we had a problem with one - the most expensive one we purchased. Then they completely gave us the run around. We ordered a door with built in blinds. The blinds are not hung evenly. They took forever to call us back and finally sent someone to come look at the problem. The person came and looked, and agreed the blinds were not even. However, they would not properly fix it, and said we would have to have someone else paint it again if they fix the problem. I am so sad we spent $1100 for a door that has uneven blinds that I look at every day. Owner just replied so I am editing this in response. The door was NOT fixed by FMD. Like I said above: we would have to pay someone to paint it again, because FMD would not even though they should have provided a good quality product the first time. FMD did not fix the blinds or replace the door. Maybe your employee is not letting you know what happened. read more

This review is for Mr. Homer, floor specialist. He is honest, knowledgeable about the floors and very patient with the customers. I will recommend him to anyone to buy floors or other renovation products in the Bay Area. Mr. Homer is highly professional and has great customer service. FMD has many options for floors and other products. read more

FMD has been hit-or-miss for us. We purchased trim for three rooms, which turned out great and the experience was just fine. However, we also ordered two bathroom windows. I brought in an exact spec of what I needed (a Milgard PO from a competitor), I asked for two specific modifications to the spec, Shawn typed it into his computer and printed it for me to sign. I don't know what all the acronyms mean, so I, the idiot customer, signed it. Fast forward, my contractor looks at the window and says "this isn't tempered glass. It has to be tempered for a bathroom window within 3' of a shower." I look back - the original PO said Tempered. The one Shawn typed up (and I signed) did not say Tempered. When I emailed Shawn about it, he gave me the CYA line about "this is why we ask customers to sign". He, and FMD, are covered legally. I signed it, it's my fault. I won't repeat here the word my contractor used to describe FMD when I told him this story. I hope the $450 they saved by not replacing the window is worth the future business lost from me (minimal) and my contractor (not minimal). Take my situation as a warning: Triple-check those purchase orders before you sign!! read more

Sandra is the best always responsive, kind and offers nothing but the best customer service and always pleasure to work with.

This review is for Mr. Homer, the Flooring Manager. I was searching for wood for a remodel, but the original manufacturer had discontinued the material, and no other store was able to help. When we reached out to Homer, he was assisting another customer and about to break for lunch, yet he still made the time to help us. He quickly knew where and how to source the material, and once the manufacturer reopened the next day, he created an online invoice for us. Homer was courteous, supportive, and highly professional throughout the process. Although I don't recall the name of the other associate, he was also extremely helpful and did his best to support us while Homer was with another customer. The employees at FMD are all very professional, knowledgeable, and polite. read more

It was a pleasure to work with Shawn at FMD. He is extremely knowledgeable and listens to your needs and recommends the perfect product. Best price ever. Nobody came even close to their quote! He is very polite and professional. He gave the best price that nobody could even come close!!! He helped me with my new front door and his recommendations was phenomenal. Furthermore, I took his advice and replaced the sidings of my home with his recommendation of cedar wood unknotted and it has given our house such a beautiful curb appeal. Every day I get complements by people that walk I front of my house. Thank you Shawn. You are the best!! read more

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We bought floors, kitchen cabinets, countertops, and tiles. Sandra helped us to buy cabinets, countertops, and tiles. She was so kind and professional. Also, she provided great discount for us. Thanks to her support, we got quality cabinets with reasonable price. We really satisfied with our purchase. We appreciated Sandra's help. read more

FMD Distributor - Brown cabinets, quartz counter top, tiles - Building Supplies Near Me - San Jose, California

Came to buy interior doors with glass. Was greeted nicely, however we wanted a 3-lite door with clear glass, and they only had it with laminated glass. I asked them if they have it available in clear glass and the answer is no. And they told me, no one makes it with clear glass, if we special order it, it would take 2-3months, and very expensive. We contacted another door supplier, and was able to order the clear glass door, and it only takes 2weeks before we picked it up. read more

Working with Sandra Montoya from FMD was a great experience! She understood what our cabinet needs were and she helped complete our Kitchen in a very timely manner. Sandra is excellent at communicating and worked diligently to help us achieve our goals. read more

This review is for Shawn Aminafshari at FMD who gave us a superb and exceptional service. We placed our entire order of doors with FMD (including front door, baseboards, hardware, and room doors) . Our project was extremely difficult due to constant project delays, installation mistakes, and miscalculations. However, Shawn consistently kept his calm and went over and beyond, not once but multiple times, to rescue us from further delays and costly mistakes. Throughout our home building process, we dealt with over 15 different vendors, but Shawn hands-down turned out to be the best. Shawn, we are very grateful for your stellar service and the way you have taken care of our project and invested your time to guide us. I strongly recommend FMD as a business, but more so, when you're there, go to Shawn. You will NOT be disappointed! read more

Believe the Homer hype you read on this and other reviews. After a couple of visits to other Flooring suppliers, my experience with FMD was a breath of fresh air. I showed up without an appointment. They were busy and I had to wait while other customers were putting in my order. No big deal, but the thing that stood out was while there was a break in his transaction with the other customer, he greeted me and let me know he would be with me. After pointing me in the direction of the flooring I was looking for, I spent my time browsing the showroom samples. Gorgeous options for flooring and trim. It was well laid out, clean, and as pleasant as a flooring store could be. Once Homer was done with his previous customer, he came over and explained the options for the brand I picked out, and the ordering process. Once I had my measurements and BOM from my installer, Homer quickly put together a quote. Quite reasonable for the amount of materials I needed. Ordering was just as smooth and done from the comfort of my home. read more

We were referred to Homer by our very trust-worthy real estate agent. Incredibly glad that he did. Homer is excellent, he advised us honestly in picking our the right flooring for our home (an excellent SPC that meets all our needs of affordability, aesthetics, authentic feel, and durability to stand up to two crazy children). He gave us a very competitive quote and was able to schedule to have it installed in just 3 days (with just a week and a half notice). The guys he had install the flooring were amazing, polite, hard working, and extremely detail oriented. Overall, I cannot recommend them enough for their excellent service, pricing, and end result. We will definitely be return customers for our next project! read more

FMD is amazing! My husband and I are working on a home renovation and stopped in to look at cabinet designs. We were paired with Sandra and she is simply phenomenal! She came to our home and helped us to create a beautiful design for several rooms in our home. She was quick, knowledgeable and patient with changes we made. Even our long time cabinet maker was impressed with her. We will definitely be using FMD for our next home project! read more

I bought some LVP flooring from FMD. Good selection and very competitively priced. I got 8 MIL wear layer for less cost than other stores selling 4 MIL. Highly recommended. read more

We were introduced to FMD through our contractor. Sandra was great. She has a lot of knowledge and worked with us since we were on a budget. She knows her stuff and had some great ideas! Would definitely recommend! read more

We got our exterior door from FMD and we cannot be happier with the product. We got a large wooden door and their price was unbeatable. Shaun is an amazing person to work with. Patient and knowledgeable. They had the best price and in spite of supply chain issues, we got the door earlier than expected. They even stored it for us till we were able to install it. Thank you Shaun and FMD for helping us create "the entry" to our humble abode. read more

FMD Distributor - Building Supplies Near Me - San Jose, California

Very helpful service and people. Usually very busy on weekends but they are still very patient and helpful

FMD hands down has the best customer service paired with unbeatable quality. The whole team walked me through what appeared to be a stressful remodel but I came out feeling AMAZING. Thanks FMD read more

Hommer is the person you want to work with. Very knowledgeable. I bought my Mirage floor, baseboards and trims with him, best service!

Very impressed by overall quality and build. Additionally the only reason we went with them is because of Sandra. She took time to understand all our requests and was considerate of budget limitations and helped us narrow options. read more

FMD supplied the laminate floor I recently installed in my home. They were great to work with. Not only did they help me tune what I was looking for based upon how the space was being used, they had great customer service, and great pricing. The flooring turned out even better than I had hoped. read more

I Was Looking for good cabinets that fit our budget . I came in and spoke with sandra I was very impressed with Her she Was Really Nice with Me and she was patience and very professional and explained the whole process She Happily Assisted .Me with Extra paper work For My Insurance .Sandra is Knowledgeable and Was with Me From the beginning until end Thank you sandra For evrithing I am definitely recommend it sincerely Mario Montebello and Victor Negrete read more