1. FMD Distributor

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San Jose, CA

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FMD Distributor

3.9 (140 reviews)
Closed • 8:00 am - 5:00 pm

Services - FMD Distributor

Carpet installation

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extra holes drilled near every hinge and filled with non-matching filler
Sara A.

EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already returned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

I recently had to replace the flooring throughout the entire house unexpectedly. The first place that came to mind was FMD Distributor. I've purchased flooring from Homer Betelieh, the Flooring Manager, in the past and found him to be incredibly knowledgeable and honest. Because I trust him, I simply explained my goals and constraints. He quickly recommended two options from different brands and suggested the top two colors that would best suit my home. He was spot on--his top pick looked perfect when I brought the sample back, so that's the one I chose. In total, I spent about 30 minutes over two short visits, and everything was taken care of efficiently. If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer. They offer a wide selection and very competitive pricing.

Shella Z.

I got some Bergamo Floors, engineered woods, color is oak usini, prime grade, 7.5''. Came out beautifully - extremely happy with the quality, there is no one single knot on the woods and that is what I really like. The color also goes well with our home style after the remodel. Homer is a great sales person, was very patient answering all kinds of questions I had, and was very helpful throughout the whole process. I wanted the 9.5'' prime in the same color, but it was not available when I placed the order. Homer was kind and called the distributor in LA a few times to see whether we got lucky and could have some 9.5'' prime. Even though the 9.5'' was still not available when we installed the floor, I really appreciate Homer's help. Now our house is all done, I am hoping to return 200 sq ft of the woods, and Homer is helping to connect with the distributor and see how that can be done.

David E.

We were excited to see their selection of treads and bannisters, and that it wasn't too long of a lead time to get our stairs. Pretty expensive though. $15,000+ for 13 hardwood stairs, bannister and a hardwood landing that's 6'x10'. We asked the demo team who installed the treads and landing about paint but they said it wasn't them. Then we had another crew install the banister and balusters, and we asked them about paint and they said, it's not them. So, not so good on communication or timeline. It took them 3 days to demo and install the treads and landing. Installing the banister and balusters took twice as long. On day one, they measured for 8 hours and installed one post. Day two measured again for 8 hrs and installed one more post. Friday they didn't show and said it was because I told them not to! Hardly, I asked if I should reschedule the cleaners to Monday and they said yes. The helper even said we'll see you tomorrow morning (Friday), and then they didn't show. Day 4 (Monday) they installed a 3' banister on the landing, two more days to install the rest of the banister and balusters. Even with 2+ days of measuring, they still drilled a hole in the wrong place on the landing and had to plug it ‍ We asked Mosen (lead?) about staining and painting and he was incredulous that we wanted the risers painted. I pointed to them and asked "Does this look done?" He did say no. I then got an estimate from Allen for an extra $300+ to paint the risers. I asked him how could they charge over $15,000 and not paint the risers? Mosen did offer to paint the risers as part of the project. The painter showed up and only stained the banister and painted the balusters. We were very confused as to why and he said he was only engaged for the banisters, not the tread. WTF? Talked to Mosen (lead?) and he said the painter wanted too much for the treads. So we had to wait until he shopped around for a cheaper painter. A couple of days later, the same painter arrived to stain the treads and paint the risers. It would've been easier for him to stain the treads and banister all at the same time and then paint! We are grateful that FMD did paint the risers, but we had to argue for it. They said they only stain, not paint. If you want them to paint, it's extra. How do you not paint? And to top it all off, I paid half at the beginning of the project and 5 minutes after the painter was finally done, Mosen sent him back to the house to collect payment. We also had two phone calls, one from Mosen and another from Allen asking for payment in those 5 minutes. We just spent a year and over $100,000 renovating our house and NO ONE demanded the final payment 5 minutes after they were done. We did get exactly want we wanted but it took much longer than we expected, we had to argue for what we wanted, and had little communication about timeline and when to expect the next team. Of all the contractors we engaged this last year, FMD was the most exasperating and frustrating to deal with. I'd definitely shop around if you're looking for flooring or stairs.

Soad G.

I love working with this company. However I love more the help of Sandra's Montoya. She is a great asset for this company. I.visit more places however her experience made me buy my kitchen with her. Thank you Sandra for your great work. I will think of you in any project for my house.

Modern front door
Shawn M.

It was a pleasure to work with Shawn at FMD. He is extremely knowledgeable and listens to your needs and recommends the perfect product. Best price ever. Nobody came even close to their quote! He is very polite and professional. He gave the best price that nobody could even come close!!! He helped me with my new front door and his recommendations was phenomenal. Furthermore, I took his advice and replaced the sidings of my home with his recommendation of cedar wood unknotted and it has given our house such a beautiful curb appeal. Every day I get complements by people that walk I front of my house. Thank you Shawn. You are the best!!

Brown cabinets, quartz counter top, tiles

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3 years ago

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8 years ago

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3 years ago

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2 years ago

Great prices and always so helpful. I e come here several times for my baseboard and crown and flooring.

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3 years ago

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7 years ago

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4 years ago

Great guys! They import/sell finished construction materials like flooring, doors, cabinets, moldings, etc. had a great experience.

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4 years ago

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8 years ago

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7 years ago

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5 years ago

Mr. Homer at FMD is a very helpful and responsive person in helping me locate a matching wood flooring material that is hard to find.

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7 years ago

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Page 2 of 4

Ask the Community - FMD Distributor

Review Highlights - FMD Distributor

“Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring.”

Mentioned in 37 reviews

Read more highlights

Off -Price Carpet Outlet

Off -Price Carpet Outlet

(184 reviews)

Sunol-Midtown, Downtown

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

Abbey Carpet by Blossom Valley Interiors - Family owned and operated

Abbey Carpet by Blossom Valley Interiors

(284 reviews)

Willow Glen

This is long overdue. We had our flooring and stairs project completed with Abbey Carpet in early…read moreAugust. Prior to that, there was a lot of back and forth on what we we wanted to install. David Rodriguez was patient with our choices and knowledgeable about their products. Moreover, and I hope I'm not setting the bar too high for your future clients, David, but he seemed always available and quickly responded to our texts during the entire project. This was also true when the job was done. I judge a business or service not on how easy the project was completed but, when challenges emerge or the outcome is less than perfect. Maybe we're just picky... David was quick to respond and address our concerns. This is true of the installation crew that David used. Julio Alvarado and his sons, Franklin and Kevin, worked together like a well-oiled machine and finished before expected. Franklin returned to our home in a timely manner to correct the imperfections that we pointed out. Would definitely do business with them again and recommend them to others.

i was a little worried about this place because i was referred to them from a non reputable…read morebusiness. but david seemed nice. Then all of that changed once i signed the contract and gave then my deposit. Then david's lies began He told me my project would cost more because i had a sleep number bed. Then he said based on my measurements, he would not have enough baseboard and he wanted to come over and measure everything. Wow, he lied right to my face, trying to make it look like my project was more sq footage than it was. I immediately confronted him. He remeasured that part and my measurements were right, not his. Then when i asked for the numbers of the other parts of the room he measured, he refused. All i got the next day was that my square footage was good. It took in person, phone calls and a text message in order for me to get those measurements from him. and by then, he could have changed his numbers to match mine. When the workers arrived, they demanded to take over my house like it was their house or they were going to leave, with all the flooring i already paid for still in their van. Since they did not want me in room with them while they were working, i set up ring cameras. four times they turned the ring camera so it would not be facing them. i demanded that this is my house, i have around 15 ring cameras both indoors and outdoors, normally to watch my dogs, and they are not to touch my ring cameras. then they threaten to leave again On the second day, they broke a shelving unit in the closet, but they denied, denied, denied. No wonder they don't want to be watched. i told them i had the evidence. It took them about 2 hours for them to start showing responsibility, but was still try to take the blame away from themselves. i called Abbey and a person who said his name was Peter Wolk CEO and president. i then asked him if he own the entire Abbey company or was he just a franchise owner. he then admitted he was a franchise owner. i had called to tell him about the damage to my property at which time he began screaming at me on the phone saying that the damage was no big deal, and he was not going to have it fixed. Right away, my mind started to turn to filing a CSLB complaint with the state. i have had recent success in getting a business license revoked and the three people associated with the company unable to get another state license. But the lies from Abbey workers continued. The workers were saying things that were absolutely not true. i told them, i no longer trust anything that comes from their mouths. but they would not stop.I kept on saying prove it, but the refused. Next stop will be the BBB, and after that will be the CSLB. Oh yeah, Peter Wolk threatened me talking about a yelp review i had written, but i had not written any reviews until now. Abbey company cannot to trusted, have already beven proven to be dishonest. This business is actually quite scary once you sign their contract. i have been taking photos since the very beginning, which surprisingly shows very poor workmanship i will be posting the photos once i am done with the project They also wrap my curtains in a knot and then tie it up with numerous cords. Curtains are now damaged. They put the Directv box and multiple cords under the most heaviest of furniture. It took about an hour to get it out from under there, and to unwrap the cords. There has been so much bad workmanship, i have been wondering if it is intentional orchestrated by Favid, since i literally caught him in lies with numerous ring cameras near by, to hear what he was saying.. i took a picture of a panel they installed that part of the exterior was scaped off. it was against a wall. I am so glad I took that pictures. I also noticed that they were putting numerous all most full size flooring panels in their trash bucket. When I checked a few times, they looked damaged. It appears the slicer the worker was using was damaging panels.

S&G Carpet and More - San Jose - Fall into Savings - 25% Off Select Flooring

S&G Carpet and More - San Jose

(225 reviews)

Cambrian Park

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

I would give zero stars if I could. The calcore lvp floor didn't last more than six months without…read moresplitting and the seams had a major failure before 18 months. The floor is complete garbage and they stopped making the floor so they won't stand behind their warranty. Find a better company. I wish I had never met them. I chose this company while I was pregnant trying to make improvements before bringing my baby home. I was fooled into trusting S&G with my family's wellbeing. My toddler and I have both been injured by this dangerous product. Apparently walking and using new dining room chairs from PB is too much to ask for from calcore LVP installed by S&G. Please stay away from this company.

FMD Distributor - buildingsupplies - Updated October 2026

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