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    FMD Distributor

    3.9 (140 reviews)
    Open 7:00 am - 5:30 pm

    Services - FMD Distributor

    Carpet installation

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    extra holes drilled near every hinge and filled with non-matching filler
    Sara A.

    EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already returned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

    I recently had to replace the flooring throughout the entire house unexpectedly. The first place that came to mind was FMD Distributor. I've purchased flooring from Homer Betelieh, the Flooring Manager, in the past and found him to be incredibly knowledgeable and honest. Because I trust him, I simply explained my goals and constraints. He quickly recommended two options from different brands and suggested the top two colors that would best suit my home. He was spot on--his top pick looked perfect when I brought the sample back, so that's the one I chose. In total, I spent about 30 minutes over two short visits, and everything was taken care of efficiently. If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer. They offer a wide selection and very competitive pricing.

    Shella Z.

    I got some Bergamo Floors, engineered woods, color is oak usini, prime grade, 7.5''. Came out beautifully - extremely happy with the quality, there is no one single knot on the woods and that is what I really like. The color also goes well with our home style after the remodel. Homer is a great sales person, was very patient answering all kinds of questions I had, and was very helpful throughout the whole process. I wanted the 9.5'' prime in the same color, but it was not available when I placed the order. Homer was kind and called the distributor in LA a few times to see whether we got lucky and could have some 9.5'' prime. Even though the 9.5'' was still not available when we installed the floor, I really appreciate Homer's help. Now our house is all done, I am hoping to return 200 sq ft of the woods, and Homer is helping to connect with the distributor and see how that can be done.

    David E.

    We were excited to see their selection of treads and bannisters, and that it wasn't too long of a lead time to get our stairs. Pretty expensive though. $15,000+ for 13 hardwood stairs, bannister and a hardwood landing that's 6'x10'. We asked the demo team who installed the treads and landing about paint but they said it wasn't them. Then we had another crew install the banister and balusters, and we asked them about paint and they said, it's not them. So, not so good on communication or timeline. It took them 3 days to demo and install the treads and landing. Installing the banister and balusters took twice as long. On day one, they measured for 8 hours and installed one post. Day two measured again for 8 hrs and installed one more post. Friday they didn't show and said it was because I told them not to! Hardly, I asked if I should reschedule the cleaners to Monday and they said yes. The helper even said we'll see you tomorrow morning (Friday), and then they didn't show. Day 4 (Monday) they installed a 3' banister on the landing, two more days to install the rest of the banister and balusters. Even with 2+ days of measuring, they still drilled a hole in the wrong place on the landing and had to plug it ‍ We asked Mosen (lead?) about staining and painting and he was incredulous that we wanted the risers painted. I pointed to them and asked "Does this look done?" He did say no. I then got an estimate from Allen for an extra $300+ to paint the risers. I asked him how could they charge over $15,000 and not paint the risers? Mosen did offer to paint the risers as part of the project. The painter showed up and only stained the banister and painted the balusters. We were very confused as to why and he said he was only engaged for the banisters, not the tread. WTF? Talked to Mosen (lead?) and he said the painter wanted too much for the treads. So we had to wait until he shopped around for a cheaper painter. A couple of days later, the same painter arrived to stain the treads and paint the risers. It would've been easier for him to stain the treads and banister all at the same time and then paint! We are grateful that FMD did paint the risers, but we had to argue for it. They said they only stain, not paint. If you want them to paint, it's extra. How do you not paint? And to top it all off, I paid half at the beginning of the project and 5 minutes after the painter was finally done, Mosen sent him back to the house to collect payment. We also had two phone calls, one from Mosen and another from Allen asking for payment in those 5 minutes. We just spent a year and over $100,000 renovating our house and NO ONE demanded the final payment 5 minutes after they were done. We did get exactly want we wanted but it took much longer than we expected, we had to argue for what we wanted, and had little communication about timeline and when to expect the next team. Of all the contractors we engaged this last year, FMD was the most exasperating and frustrating to deal with. I'd definitely shop around if you're looking for flooring or stairs.

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    3 years ago

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    2 years ago

    Great prices and always so helpful. I e come here several times for my baseboard and crown and flooring.

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    8 years ago

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    Ali H.

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    3 years ago

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    3 years ago

    Great guys! They import/sell finished construction materials like flooring, doors, cabinets, moldings, etc. had a great experience.

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    12 years ago

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    8 years ago

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    6 years ago

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    5 years ago

    Mr. Homer at FMD is a very helpful and responsive person in helping me locate a matching wood flooring material that is hard to find.

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    Page 2 of 4

    Ask the Community - FMD Distributor

    Review Highlights - FMD Distributor

    Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring.

    Mentioned in 37 reviews

    Read more highlights

    Off -Price Carpet Outlet

    Off -Price Carpet Outlet

    4.7
    (183 reviews)

    When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

    Strongly recommend! Dominic was fantastic to work with. Extremely prompt, great communicator and…read moreprovided very practical advice. I was always able to reach him and he always answered all Qs without hesitation. His team was also punctual to get the carpet installation done. Thank you again!

    Abbey Carpet by Blossom Valley Interiors

    Abbey Carpet by Blossom Valley Interiors

    4.7
    (278 reviews)

    I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

    Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.

    S&G Carpet and More - San Jose

    S&G Carpet and More - San Jose

    4.5
    (223 reviews)

    I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

    A week ago, I went to S & G Carpet and More, San Jose, preparing for my home floor upgrade from the…read moreexisting carpet area (around 1500 sqft) to hardwood floors. This Friday (August 14th) morning, a S & G employee named Mike was sent to my home as scheduled for a quotation. It turned out to be a very unpleasant experience for my wife and myself. Mike's poor knowledge level was exposed after I raised a few questions to him. That's fine as long as he could give us a quotation after his inspection and measurements. However, his answers to the two questions I asked him later really mattered. I believe that most homeowners care about these two questions as well when it comes to home carpet replacement or upgrade to hardwood floors. As my last question to Mike, I asked him if he could share some experience or the common practice with us on how they handled the situation when termite activities were found from the wood sub-floor right after the existing carpet was removed. I told him that if this happens in my case I need to spray Bora Care immediately for the treatment. But it requires 48 hours at least for the wood subfloor to dry out. Without delay, Mike replied to me that you need to remove all the carpet by yourself and do the termite inspection and treatment to get ready for us to come for the hardwood floor installation. I was stunned by his reply. At this moment (36 hours later), I still don't think that is what S & G requires its customers to do in advance. If He had no such experience, he could have told me that he would check with his colleagues and get back to me asap. Instead he gave me such an irresponsible solution which is totally unacceptable. This also further justified my 2nd to the last question to Mike - how S & G makes sure that the 3rd party subcontractor they'll send over to our home does a good job without quality issues as we expected? I raised this question not because I don't trust S & G as Mike pushed it back. As a consumer or homeowner, we don't know which subcontractor will be sent by S & G to us to implement the project, thus there is no way for us to check their performance records through Yelp and/or Google reviews. If a subcontractor with Mike's performance level is assigned, our floor upgrade project could run into troubles. At that time who will take the responsibility, the subcontractor or S & G? Of course, S & G won't be my choice anymore. One last thing to complain about, at the tail end, Mike spoke with someone on the phone and then went upstairs again without letting us know while both of us were downstairs. Later we found out that he cut and lifted the existing carpet at a corner upstairs.

    FMD Distributor - buildingsupplies - Updated August 2026

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