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    FMD Distributor

    3.9 (140 reviews)
    Open • 7:00 am - 5:30 pm

    Services - FMD Distributor

    Carpet installation

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    Reviews With Photos

    extra holes drilled near every hinge and filled with non-matching filler
    Sara A.

    EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already returned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

    I recently had to replace the flooring throughout the entire house unexpectedly. The first place that came to mind was FMD Distributor. I've purchased flooring from Homer Betelieh, the Flooring Manager, in the past and found him to be incredibly knowledgeable and honest. Because I trust him, I simply explained my goals and constraints. He quickly recommended two options from different brands and suggested the top two colors that would best suit my home. He was spot on--his top pick looked perfect when I brought the sample back, so that's the one I chose. In total, I spent about 30 minutes over two short visits, and everything was taken care of efficiently. If you're in the market for new floors, I highly recommend checking out FMD Distributor and connecting with Homer. They offer a wide selection and very competitive pricing.

    Shella Z.

    I got some Bergamo Floors, engineered woods, color is oak usini, prime grade, 7.5''. Came out beautifully - extremely happy with the quality, there is no one single knot on the woods and that is what I really like. The color also goes well with our home style after the remodel. Homer is a great sales person, was very patient answering all kinds of questions I had, and was very helpful throughout the whole process. I wanted the 9.5'' prime in the same color, but it was not available when I placed the order. Homer was kind and called the distributor in LA a few times to see whether we got lucky and could have some 9.5'' prime. Even though the 9.5'' was still not available when we installed the floor, I really appreciate Homer's help. Now our house is all done, I am hoping to return 200 sq ft of the woods, and Homer is helping to connect with the distributor and see how that can be done.

    David E.

    We were excited to see their selection of treads and bannisters, and that it wasn't too long of a lead time to get our stairs. Pretty expensive though. $15,000+ for 13 hardwood stairs, bannister and a hardwood landing that's 6'x10'. We asked the demo team who installed the treads and landing about paint but they said it wasn't them. Then we had another crew install the banister and balusters, and we asked them about paint and they said, it's not them. So, not so good on communication or timeline. It took them 3 days to demo and install the treads and landing. Installing the banister and balusters took twice as long. On day one, they measured for 8 hours and installed one post. Day two measured again for 8 hrs and installed one more post. Friday they didn't show and said it was because I told them not to! Hardly, I asked if I should reschedule the cleaners to Monday and they said yes. The helper even said we'll see you tomorrow morning (Friday), and then they didn't show. Day 4 (Monday) they installed a 3' banister on the landing, two more days to install the rest of the banister and balusters. Even with 2+ days of measuring, they still drilled a hole in the wrong place on the landing and had to plug it ‍ We asked Mosen (lead?) about staining and painting and he was incredulous that we wanted the risers painted. I pointed to them and asked "Does this look done?" He did say no. I then got an estimate from Allen for an extra $300+ to paint the risers. I asked him how could they charge over $15,000 and not paint the risers? Mosen did offer to paint the risers as part of the project. The painter showed up and only stained the banister and painted the balusters. We were very confused as to why and he said he was only engaged for the banisters, not the tread. WTF? Talked to Mosen (lead?) and he said the painter wanted too much for the treads. So we had to wait until he shopped around for a cheaper painter. A couple of days later, the same painter arrived to stain the treads and paint the risers. It would've been easier for him to stain the treads and banister all at the same time and then paint! We are grateful that FMD did paint the risers, but we had to argue for it. They said they only stain, not paint. If you want them to paint, it's extra. How do you not paint? And to top it all off, I paid half at the beginning of the project and 5 minutes after the painter was finally done, Mosen sent him back to the house to collect payment. We also had two phone calls, one from Mosen and another from Allen asking for payment in those 5 minutes. We just spent a year and over $100,000 renovating our house and NO ONE demanded the final payment 5 minutes after they were done. We did get exactly want we wanted but it took much longer than we expected, we had to argue for what we wanted, and had little communication about timeline and when to expect the next team. Of all the contractors we engaged this last year, FMD was the most exasperating and frustrating to deal with. I'd definitely shop around if you're looking for flooring or stairs.

    Soad G.

    I love working with this company. However I love more the help of Sandra's Montoya. She is a great asset for this company. I.visit more places however her experience made me buy my kitchen with her. Thank you Sandra for your great work. I will think of you in any project for my house.

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    3 years ago

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    Kaaveh L.

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    3 years ago

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    2 years ago

    Great prices and always so helpful. I e come here several times for my baseboard and crown and flooring.

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    8 years ago

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    Ali H.

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    7 years ago

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    4 years ago

    Great guys! They import/sell finished construction materials like flooring, doors, cabinets, moldings, etc. had a great experience.

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    12 years ago

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    8 years ago

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    5 years ago

    Mr. Homer at FMD is a very helpful and responsive person in helping me locate a matching wood flooring material that is hard to find.

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    Page 2 of 4

    Ask the Community - FMD Distributor

    Review Highlights - FMD Distributor

    “Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring.”

    Mentioned in 37 reviews

    Read more highlights

    My Window & Door Solutions

    My Window & Door Solutions

    (59 reviews)

    North Valley

    Recently, I had the opportunity to work with Lu Vuu, My, and their team for the purchase of windows…read morefor my entire house. I compared pricing with 6-8 major Milgard window suppliers, as well as independent installers and resellers across the Bay Area, and they offered the best price I could find. What impressed me even more was their 10/10 post-purchase customer service. They were always available to answer questions, help procure any missing parts, coordinate delivery, and assist with the rebate program. Their support throughout the entire process was exceptional. Based on my experience, they are definitely one of the best window and door companies in the Bay Area. If you're looking for windows or doors, I highly recommend visiting them. You'll be well taken care of from start to finish.

    We've had a great series of experiences with My Window & Doors over the past 18 months. From start…read moreto finish of several window & door projects, they've been responsive, reasonably priced, and went above and beyond to help us. For example, they sent someone to our home to confirm measurements. They also jumped in to fix something quickly so we wouldn't have to wait so long for the manufacturer to fix it. We've been to their San Jose location multiple times to work on our order and they've always been friendly and helpful. We love the look of our Therma Tru entry door and Marvin Essential black fiberglass windows & sliding patio door. My Window & Doors was recommended by our very knowledgeable & trustworthy general contractor, and we are very thankful for it.

    Sivan Windows & Doors - San Jose - Sivan Windows and Doors has been awarded Milgard Dealer of the year for 2017

    Sivan Windows & Doors - San Jose

    (63 reviews)

    North Valley

    Can't rave highly enough about the customer service at Sivan Windows & Doors. I replaced all the…read morewindows in my home with the help of Sapir, who was super knowledgeable, extremely patient and attuned to all my concerns and questions. Then, several months after installation, I ran into a problem with my new bi-fold doors that stopped working. Kerry, the Cust Svc mgr had their own technician come out right away, and when he couldn't resolve the issue, they called the manufacturer in. The mfg fixed the problem immediately, and my bi-fold doors are working better now than before. It's this kind of outstanding customer service that makes all the difference in the world, and gives me great peace of mind. Between Sapir and Kerry, I know I'm in the best of hands. Thank you both!!

    Had called them over the phone and talked with Chris, agreed for him to send me an email. I was…read moresupposed to reply to his email with dimensions of the doors & windows I wanted installed. I waited for over 24 hours for his email to arrive. Finally, I came back to yelp and replied to Sivan Windows & Doors over the yelp messaging.... About thirty minutes later, I received an email from Chris asking for dimensions of my windows and doors ! Not sure what happened, but I did not like their way of responding to requests, especially when you are told they will send me and email right away. I have decided to stay away from this company....

    Brothers Home Improvement

    Brothers Home Improvement

    (301 reviews)

    North San Jose

    We had an amazing experience with Brothers - the windows look fantastic and the energy efficiency…read moreis exactly what we hoped for. Their team was professional, precise, and consistently on time. We redid all 32 windows in our home with new sills/casings/aprons and switched a few to casement style. The quality of the work was outstanding. We're planning to use Brothers again for our upcoming second‑floor deck door installation.

    First, I have to say what a genuinely nice person Jesse is. He was enjoyable to speak with,…read moreanswered some very basic questions without judgement, heard our needs and respected our timeline. Jesse told us what options were available, what he would personally recommend and asked what it was about our current windows that made it time to replace them. He was a great spokesman for the company, and the experience of growing up in the company, explained well about the product, and assured us the crew and customer service would all work to help us. He was right; I was treated well on calls, and had all the information I needed ahead of time. The measurement tech was great, as was the install crew. My husband and I had other quotes, but with similar product and similar price, Jessee made us feel that we could rely on Brothers Home Improvement to make this a good decision. We love our new windows. The additional solar film on the one side of the house that really needed it and the option to change the style we had lived with for so long made this a good investment in enjoying our home. This was a major purchase, but it returned major results. The new look of our windows and the improved heat/cold exchange will make this my favorite home improvement project.

    FMD Distributor - buildingsupplies - Updated October 2026

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