Wow! What great service! I submitted a quote request and question online and got a phone call back…read morewithin 5 minutes. They were gracious and speedy when I asked for an adjustment to our quote. Their sales staff could not have been more helpful. They then helped load the lumber into our vehicle. Helpful, gracious, speedy, responsive. What more could you ask for!

We recently bought sidings from this company to repair a minor damages due to a fire in our home…read more Being distressed with our situation along with anxiousness to fix our home, we went to the Campbell location first thing Monday morning to match our siding so we can comply with our HOA standard. We brought a sample of our siding to match it and the person helping us assured us it was the same and so we purchased the 30 pieces we needed. We loaded and brought home the wood only to find it was not the same exact size. We called back to try to rectify the issue but the person we spoke with was not very helpful and told us that was the only size they had and we have to pay a restocking fee if we requested to return the materials purchased. Needless to say our hands were tied and our contractor had to spend extra time to modify the sidings.

We have used South Bay Materials for our home for a number of years. We have mulch delivered to our…read morehome in Campbell every other year and have been so impressed by the quality of your products and the service we have received. We first heard about South Bay Materials following the recommendation of the company that put in our landscaping. The professionals who work in the office are so helpful, knowledgeable and kind! The communication regarding delivery is great and the drivers are careful, professional and friendly. The materials are as described, clean and high quality. We would recommend your company highly to everyone! Diana Jonathans

Good resource for rocks for my yard. Samples available. Reasonable rates. Good delivery service.read more

Good wood, but a cashier/owner was racist. said we sounded like a Vietnamese crowd. We are not…read moreVietnamese

So aside from your big box lumber stores, or independent ones, finding interesting or exotic wood…read morecan be at best difficult. However, Global Wood Source is a perfect stop for DIY types (or professionls) looking for say a live edge slab to make a table, burl, tone wood, pen blanks etc. Large selection of stuff some of which I had to look up to see what it even was combined with a super friendly and helpful staff makes this place an easy 5 stars. The odds and ends bin makes for a fun treasure hunt and you never know what you are going to get.

The tile selection is quite good here. But the customer service is terrible. Very laissez faire…read moreworkers. They didn't call me when my order was in or to tell me that one piece wouldn't be available by my deadline.

Closed on Monday afternoons which is weirdly unpredictable…read more Good selection. Not inexpensive. Pleasant personnel.

All the staff were very nice and professional. Ameera helped us get our new front door design!read more

I think they should work on their costumer service. I drove an hour to place an order and arrived…read more20 mins before they closed. Instead of assisting me, she was on a phone. In a last minute when I got a quote and wanted to place an order, they said "come tomorrow, we are closed!". I mean wtf??? I came on time, I was ready just to pay and place an order, but they simply refused. Service itself was super rude! I would not recommend this business!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Business has moved or closed. There is nothing located at 2942B S Bascom Ave currently, although…read morethe shopping center sign on Bascom does indicate that The Countertop Gallery used to be here. Must be a recent change. Tried calling the number on Yelp, and the number on the website, during normal business hours, and got no answer.

Let me start off by saying that bathroom renovations are a little overwhelming. There are so many…read morestores and so many choices when it comes to choosing stones/tiles. I called prior to coming in here and Elaine was super helpful in showing me the quartz samples I was looking for. Not only was she super knowledgeable about her stuff, but she was also more than willing to be completely honest with me when it came to telling me what was going to be the most cost effective for my renovation.

It is our first time doing home improvement and buying windows and doors. Our knowledge is very…read morelimited. However, Shawn is amazing!! He walks us through and he explains everything in details to let us understand what the options are and why certain options do not meet our needs. He is quick and responsive. Even when I change the size last minute after I just put in order, he is so patient and nice to ask the window/door company for the change for me. He also explains the process of delivery and let us be aware of what to expect and what to avoid when we receive the package. Thank you Shawn!! I will definitely recommend him to my friends and anyone who needs help with finding a good fit to their home.

EDIT: Vanessa, I'll be happy to amend this when we actually get our refund for the door we already…read morereturned to you. Calling our contractor to complain about an honest review, after many unanswered calls/texts/emails for the refund, isn't a good look. --- Our contractor sent us here to look at doors. We did look at what they had but when I asked about custom options for things like wood color and lite options, the sales person just told us to look at options on the manufacturer websites. We spec'ed out our door from the manufacturer website of the one we liked from their showroom, ordered it in October. They installed a temporary blank door on our addition so we would have a secure entrance to our home. I think we had it by December, and our painters applied multiple beautiful clear coats to this beautiful cherry door, but when it came time to install it, it was discovered that FMD milled the hinges in the wrong place, even though they had the measurements for placement from installing the temporary door. There would have been stucco work and painting to the new construction to make the wrong hinge placement work, so they reordered the door. 6 weeks was their estimate, should have been mid April. End of May we finally received the replacement door after weeks and weeks of "next week" and "by the end of the week", and immediately noticed upon delivery (which was last minute, outside of business hours, lucky I was home to receive it!) there were problems. There were extra holes drilled on either side of the hinges, 6 total, filled in sloppily with non-matching filler, like meant to match oak or something, not the cherry door. Apparently it was for the hinge template? The first door we received did not have these holes... "Staining/painting you won't notice." except we aren't staining or painting this beautiful cherry door we paid a premium for! I probably could have lived with it if they fixed the filler to match, it's just on the side by the hinges and waiting another 3 months for yet another replacement door wasn't what I wanted to be doing, but they messed up milling the holes for the handle and lock, there were 1/2 inch chips of wood removed from the top layer finish of the door, beyond what our door handle would cover up. They had ruined a gorgeous $5300 door. Our contractor returned the 2nd door they messed up, and they happily took it, but then ghosted him as he tried repeatedly (call, text, email) to get the actual refund for the returned door...it's been weeks. Oh and they delivered one of our interior doors with a large hole in it, like they had dropped it or something, and refused to accept the return ("you accepted delivery, you probably damaged it!"). We had purchased an additional 6 premium interior doors from them and that was the customer service they treated us with? Bridge burned, our contractor got that interior door remade by a different distributor. Stay away from them. Their customer service is awful, their workmanship is terrible, they are flaky and unreliable with their timelines.

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

They have a relatively small selection of tiles but good enough…read more And the customer service is really good.