Wow! What great service! I submitted a quote request and question online and got a phone call back…read morewithin 5 minutes. They were gracious and speedy when I asked for an adjustment to our quote. Their sales staff could not have been more helpful. They then helped load the lumber into our vehicle. Helpful, gracious, speedy, responsive. What more could you ask for!

We recently bought sidings from this company to repair a minor damages due to a fire in our home…read more Being distressed with our situation along with anxiousness to fix our home, we went to the Campbell location first thing Monday morning to match our siding so we can comply with our HOA standard. We brought a sample of our siding to match it and the person helping us assured us it was the same and so we purchased the 30 pieces we needed. We loaded and brought home the wood only to find it was not the same exact size. We called back to try to rectify the issue but the person we spoke with was not very helpful and told us that was the only size they had and we have to pay a restocking fee if we requested to return the materials purchased. Needless to say our hands were tied and our contractor had to spend extra time to modify the sidings.

Great experience with South Bay Materials! I mostly buy from material yards in the East Bay, but…read moreI've been working on a landscape project in San Jose and started coming here for materials. Everyone has been great and very helpful. They always have a good attitude, from the person taking your order to the guys loading you up. Great service all around, and I'll definitely keep coming back for our South Bay projects. Highly recommend!

I recently bought some mulch for my home and South Bay was extremely helpful. I called and asked…read morefor pricing a few days before my project and they helped me figure out how much I needed. Both Tyler and Nick helped me out on the phone. When I finally set up my delivery it all went super smoothly! Their driver knew what he was doing! I'll definitely be back for my future projects!

May 18, 2026 and a friend stopped by the house to see if I could cut and level a brul wood coffee…read moretable leg. Unfortunately I could not get it to safely sit/lay flat and stay in place to use my table saw and the leg was to big for my chop saw. So off to to World's Finest Exotic Woods / Global Wood Source... I explained the issue and the 3 of us discussed ways to cut the burl table leg. Using the bandsaw was the choice and the finished (cut) looks great. Off to put the table back together... Thanks

This is by far the best place to source the highest quality hardwoods in the Bay Area. I spent…read moremonths trying to find 9ft+ long walnut boards to build a dining table. I went to 5 of the largest hardwood suppliers in the Bay Area multiple times, sorting through 1000-2000bf of lumber and could barely find a single board at the size I needed that didnt have massive knots, or overall just poor figure / grain. I finally found Global Wood Source, and while their volume of wood to select from was much smaller than the larger suppliers in the area, the quality of the selection was not even in the same ball park as the other suppliers I had been visiting. All of their boards were gorgeous, unique, and perfectly surfaced. I spent some time chatting with Eric, and James, both incredibly helpful, patient, and easy going. They helped me find exactly what I needed, and even spent some time chatting about my project. James gave me a few great ideas / tips for my project that came in handy. I wont be shopping for hardwood lumber anywhere else moving forward. For me it's worth the drive from the east bay to have access to their gorgeous supply of hardwoods.

Closed on Monday afternoons which is weirdly unpredictable…read more Good selection. Not inexpensive. Pleasant personnel.

Good selection. Very off-putting customer service. The guy working at the desk was telling a long…read moreboring story to his coworker for 30 minutes before finally asking if we needed help. Made a lot of unwarranted assumptions (like we are in a tile store and don't know how much we want to order, or that our contractor was pushing us for a shorter lead time). We actually saw something we liked, and would have been ready to place an order but the interaction was so off putting we drove to another shop to find the same tile. Just didn't want to talk to this dude for another minute!

Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Business has moved or closed. There is nothing located at 2942B S Bascom Ave currently, although…read morethe shopping center sign on Bascom does indicate that The Countertop Gallery used to be here. Must be a recent change. Tried calling the number on Yelp, and the number on the website, during normal business hours, and got no answer.

Let me start off by saying that bathroom renovations are a little overwhelming. There are so many…read morestores and so many choices when it comes to choosing stones/tiles. I called prior to coming in here and Elaine was super helpful in showing me the quartz samples I was looking for. Not only was she super knowledgeable about her stuff, but she was also more than willing to be completely honest with me when it came to telling me what was going to be the most cost effective for my renovation.

Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.

Our experience with Denise at Tileshop was absolutely amazing. She knew the ins and outs of every…read moresingle tile product they had on the show floor. She was kind, easy to talk to and very creative in helping us find what we needed.

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.