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    Pine Cone Lumber

    3.7 (63 reviews)
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    TimberTech Landmark Collection: French White Oak

    I recently went to Pine Cone Lumber to rectify a situation with TimberTech. Long story short, the TimberTech's decking we had in our backyard "failed", and they replaced the materials through Pine Cone Lumber. I appreciate that TimberTech stood by their product and reimbursed the lumber by replacing our deck with a newer product. But then it came to getting the materials through Pine Cone. Tracy was the point person for my issue, and she handled everything with an aim to please. She was the person who had to deal with the ordering, delivery and ended up having to deal with TimberTech when some of the wood arrived damaged. She was on top of it, responsive to my needs, and was quick to reposed to my emails and phone calls. They do get busy there, and you may have to wait, but if you have any issues, Tracy is the person to talk to. She knows her business and is willing to go the extra mile for her customers. I would certainly go there again for my lumber needs. And I would also recommend TimberTech because they do stand by their products. Thanks Tracy!

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    5 months ago

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    9 months ago

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    1 year ago

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    1 year ago

    I do a lot of woodworking, and Pine Cone Lumber has been a reliable source for most of my needs.

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    2 years ago

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    5 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    Great customer service and delivery in a timely manner. Fair pricing and wide selection

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    6 years ago

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    7 years ago

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    5 years ago

    Called for some info on product. Gentlemen was rude and never called back with info. Poor customer service seems to be a theme with them.

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    5 years ago

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    10 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    19 years ago

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    10 years ago

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    5 years ago

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    14 years ago

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    13 years ago

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    7 years ago

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    11 years ago

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    10 years ago

    I perches almost $ 17'0000 in this shop at end of my project they didn't accept to return around $50 of there materials back.

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    12 years ago

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    8 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Pine Cone Lumber

    Is the lumber yard open for in-store shopping? Or still just for pick-up?

    Do they cut wood (rough cuts of course) for transportation?

    Yes...they will do precise cuts to your measurements, not just rough cuts!!

    View All 3 Questions

    Review Highlights - Pine Cone Lumber

    I recommend pine cone lumber to not only those in the industry but anyone that is looking for a great lumber yard.

    Mentioned in 6 reviews

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    Contractors' Warehouse

    Contractors' Warehouse

    3.2
    (122 reviews)

    Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

    I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

    FMD Distributor

    FMD Distributor

    3.9
    (140 reviews)

    Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

    Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.

    Olander

    Olander

    4.4
    (58 reviews)
    $$

    I have been a customer since the early 2000s and can say that no distributor compares. If you need…read moreit, they have it; In the rare event they don't (which has been very uncommon in my experience), they can get it quickly. All the products are of the highest quality: no tool on the wall or fastener on the shelf is anything short of top notch and they have been my exclusive fastener provider for over 20 years. No matter the demand, they meet and exceed quality control standards across the board: a true testament, especially in the semiconductor field. The staff is very knowledgeable and actively works to find the most effective solutions to whatever hardware challenges you present. Karl, Barbara, Dat, and Paul have all been extremely helpful and personable over the years and make every visit a treat. With Olander, you get the mom and pop shop treatment and attention while maintaining the big store selection; That is hard to come by these days. Aside from great staff and quality products, pricing is always competitive (especially compared to those McDonald's guys...sheesh...). On more than one occasion, upon explaining my project demands, they have offered a more cost effective alternative that not only facilitated fabrication, but brought the bottom line down. They very well could have kept spitting out the invoices for things I didn't really need, but they took the time and effort to ensure that what I was getting was what I ACTUALLY needed. That commitment to a customer's success is just one more thing that makes Olander one of the premier distributors in the Bay Area, and I look forward to many more years of working with these fine folks.

    Our local Home Depot suggested Olander when they couldn't help me. I was unable to see that the…read morescrew had actually broken off inside the door handle. Karl loaned me tools to fix it and I paid nothing. Works great.

    Pine Cone Lumber - buildingsupplies - Updated July 2026

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