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Tiger Shark Pool Service

4.5 (45 reviews)
Closed 8:00 am - 5:00 pm

Services - Tiger Shark Pool Service

Pool chemical testing and balancing

Pool cleaning

Pool inspection

5 More Services

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Tiger Shark Pool Service Photos

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Recommended Reviews - Tiger Shark Pool Service

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Reviews With Photos

Lindsay C.

I visit Nevada a few times a year to my "second home," and the pool is ALWAYS pristine! Definitely recommend!

Lime calcium film from not cleaning properly
Brenda P.

I hired a smaller company and without notice they sold out to Tiger Shark.. For a few weeks, they were OK and my tech was really good with my tile but, I have an infinite edge. On said infinite edge, they were notified from the last company to this company that the pump for the infinite edge needed to be turned off so they could properly brush the tile. I did have a stubborn pump for the edge to say the least, as it would not prime after you turned it off. I reported that to my home warranty, and they came out and fixed it. Added a very much needed valve. Even after I told the tech that I had repaired it, he got skittish and would not turn the infinite edge pump off to clean all the tile of the infinite edge & trough line. Let's just fast-forward to, I had the entire pool drained and media blasted in December when I hired the smaller company. Through this new company and not turning off the pump for the infinite edge it calcified over with a film in 3 1/2 months. I informed them of that and they said that they would not come out and clean it . It was my responsibility. The current owners solution was for me to media blast it all over again and, get this, run my infinite edge 24/7. Even worse, he didn't even come out to the property to access the situation. Blamed it on the water we have in Vegas but, as you can see from the 2nd & 3rd photos here, of the rest of the tile in the pool, that was not the circumstance at all, and I was trying to tell him that, but again, he wouldn't come out! So again, I hired my Mom and Pop service to media blast it again after I just did it in December, this time to the tune of $550. Added expense that I should have not been liable to take on, but I had no choice. Let's add to that, that Tiger Shark was supposed to also clean my filters one week, didn't show! Scheduled me for the next week to clean the filters, and not only did that person not show but the new tech they chose to clean the pool did not show at all either. A new technician that should not have been switched on me, but they do that kind of stuff too. So I fired them for complete non-service of my pool, no communication and utter poor service all together and putting the cleaning of the tile was the literal "last straw." When I hired the smaller company that eventually sold out to them, I only had two requests. Keep my tile looking good and please don't have me do any more of the supervising of pool companies. They failed on both! The added expense for something they should've done and their not showing up and not cleaning the filters was a no-brainer to let them go. No accountability for this whatsoever at all leads me to not recommend them at all! I don't see this company coming on here with explanations or excuses because there aren't any. Pure factual review and they know it. Just so everyone is aware because no one should have this done to them and not have it taken care of by the person that did it. Just horrible horrible treatment!

6/11 normal readings.

CUSTOMERS BEWARE!!!! We had our pool built by Anthony Sylvan in Summer of 2023 and they recommended that our weekly service be done by Thompson Pool Service. We had a great experience with Thompson, they were consistently thorough and diligent in the cleaning and maintenance of our pool and spa. In March 2025 we received notification that Thompson sold our route to Tiger Shark and we agreed to continue service with them. We noticed as time went on that the technician Devan began cutting corners and spending less and less time servicing our pool. Chemical reports are sent each week and everything on that end appeared to be fine, but the cleaning was not satisfactory. I called the office in early May to cancel service and was asked by the receptionist if we would give them another shot, seeing that they would speak to the technician (Devan) and ensured that he would do a better job. I agreed and the next day Devan came and serviced our pool and was very diligent with the cleaning. I was satisfied and didn't think anything more about cancelling at that time. A few weeks went by and on May 28th we receive a text from Scott at Tiger Shark that the lid to our less than two year old Jandy pool equipment was broken and is no longer manufactured, with a recommendation that the entire inline chlorination system needed to be replaced at the tune of $861. They also stated that the pool builder did improper work and that was the reason for the additional labor cost, which when we received a second opinion we were told that was BS. So we reached out to Anthony Sylvan pools to address our warranty and had a run around with them, and they ended up sending Thompson Pool Service out and it ends up being just the lid for the inline chlorination system that has to be replaced, the technician shows us that the lid had been cracked and it was an easy fix. We grow suspicious and felt like this was done by the technician as some sort of retaliation for us reporting him to his company for his poor work; and then we felt Tiger Shark was trying to deceive us with that crazy estimate to make a quick buck off of us. We end up cancelling mid July because we no longer trusted them without even asking for a partial refund. Two weeks later our new pool service tells us the cyanuric acid is so high that the only way we can fix it is to drain the pool. We are shocked to hear this as the reports from before showed that all of our chemical levels were normal. We go back through the weekly readings provided by Tiger Shark to find that on June 11th the report showed cyanuric acid level as at 30ppm and on June 18th the report showed that it had increased by 10 times to 300ppm, which was a blatant sabotage by the technician. This chemical cannot be reversed and today we are forced to pay $450 to drain and refill our pool. This is not typical, pools in Vegas should have 3-5 pool seasons before being drained. But thanks to Tiger Shark we are forced to do so early. So my suggestion, use a reputable and honest company. One that won't sabotage your pool if you complain and that hires professional technicians who have integrity. DO NOT USE THEM, YOU WILL REGRET IT!

free filter clean with sign up.I think they might to try and clean it again?

This is a picture of my filter that they supposedly had just cleaned. The first visit the 'tech" was there about 15 minutes, he didn't sweep the walls, there was green algae on the south side, They said it was because my water was too hard, that is true, so that means that the chlorine doesn't work as good. So maybe you would need to brush more often, that's why I hired them, so I wouldn't have to.

Sylvia G.

Pool just cleaned again since a week after the complaint looks much better than last Mondays cleaning.

Pool is ready for a weekend dip!
Angela J.

If you are looking for a reliable pool service trust in Tiger Shark. Week after week, Ben, our pool technician keeps my pool in excellent condition. Pam always provides prompt reccomendations for pool maintenance. For the high level of quality they provide their prices are reasonable. I love the added bonus of receiving a picture and email confirmation each week when the service is completed. Thank you Tiger Shark for being an A-1 provider.

Our pool
Debra N.

Tigar Shark Pool Service is very good. They are reliable and friendly. The front desk person (Pam) is very helpful with whatever you need. Our pool is always clean and when you ask them to have something done they don't hesitate to do it for you. I would recommend them to all my friends. We had another pool company before them and they charged way to much and didn't do a good job. Deb & Jerry

We hired tiger shark pool for an acid wash and weekly maintenance about 4 years ago and our pool stays beautiful!

Our relationship started when pigeons decided to move in and truly ruined our pool. They keep it pristine and some well placed pin wheels help to keep those visitors at bay Cannot recommend them enough! A weekly email informs me of the chemicals used and shape of my water after each visit. When it's time to drain and refill the pool they are great to schedule with and very responsive. I receive an email when my filters are due to be cleaned and with a quick reply it's booked immediately. Just needed my autofill regulator replaced and they were there within a few days.

Thanks Augie!!!!

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3 years ago

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2 years ago

A great regular service, leaves the pool in tiptop condition. And very responsive to calls when extra help is needed

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3 years ago

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3 years ago

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Gianluca C.

Thank you Cassandra! We enjoy servicing your pool!

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3 years ago

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3 years ago

What a great company! They keep our pool/hot tub in mint condition. Highly recommend! Great customer service as well.

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Review Highlights - Tiger Shark Pool Service

This company is very reliable and Pam in the office is extremely professional and very helpful.

Mentioned in 7 reviews

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I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Tiger Shark Pool Service - poolcleaners - Updated May 2026

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