Today i experienced by far the WORST wax I've ever had in my life. One thing I've always notice…read morewith this wax company is whenever your regular waxer has to cancel on you, they ALWAYS give you someone that isn't the best and the experience is never good. I've been getting waxes for 3 years now and 2 with this company. I've never had to tell a waxer to stop what they are doing mid wax because the pain is that unbearable. Literally to the point of me crying my eyes out. What pissed me off is the girl that waxed me told me my pain is coming from my hairs being too long. I instantly knew that was BS because I've gotten waxes looking like a bear on the wax table multiple times and NEVER HAS IT BEEN THIS UNBEARABLY PAINFUL. I could also tell she either wasn't trained well or didn't have any experience because she focused on one area of my body vs bouncing off body parts like a waxer would normally do. She focused on my Brazilian area for about 30 mins continuously applying wax over and over again. I asked her if my skin was red or bleeding and she told me no, but the moment i sat up to look my whole Brazilian area was very red and bumpy from the pain and amount of time she went over it. Normally when someone is doing a Brazilian on me, it takes about 5-7 mins if that. I've never experienced a wax session this bad. And on top of all that, she couldn't finish because she felt uncomfortable to do so with is understandable, but the fact that i am literally getting on a plane to Mexico tomorrow is a HUGE inconvenience to me! Now im forced to shave the body parts she didn't get to. I haven't shaved in 3 years because I am a consistent waxer. The fact i have to shave the rest is utterly disappointing and frustrating. I am beyond upset and lost for words at my experience today.

I booked an appointment with Tanya and she was amazing. She did an amazing job. I am 100% going to…read morego back and work with her again.

Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

It used to be my go to place in Needham but the last two appointments I had took so much longer…read morethan anticipated. I had to wait 30 minutes after my booked time for the service. What I don't understand is why they allow people to book appointments when they're clearly double booking the time slots. When I book a 30 minutes pedicure I expect to get out in 30 minutes , but not one hour later. This keeps happening and is completely unacceptable.

i got dazzle dry done here. at first they looked good, and on the same day i noticed chipping and…read morethen the next day i noticed a LOT more chipping. i call them and they said that they will re do them. this same proccess happened three times. i now have horrible dazzle dry polish two days after i got them done a third time. and they still chip. they must have thinned out the polish or something because dazzle dry is supposed to last 7-10 days MIN. and ive had it done in other salons and it lasted 10 days with me. unbelievable.

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

Not a very relaxing facial. - spend about 2 minutes total on…read moreextraction, when I got home my face had plenty of white heads I had yet to take care of myself - No guidance during the facial whatsoever - Was forgotten about twice. Once upon arrival I was left in the room for what seems like 10minutes for her to come back to after I got comfortable. Another was during my face mask, I was forgotten about on a hot bed I had no way turning off. The appointment was supposed to be an hour and lasted an hour and twenty minutes. - The salon is small and I kept hearing bursts of laughter, I'm all about fun at work, yet that wasn't very relaxing -To pay anywhere from $125-$250 for a facial under such circumstances is simply not worth it for me

I paid an extra fee for the dazzle dry polish that was supposed to last longer and dry faster and…read moremy nails are already chipped... I got them done two days ago. Really disappointed. :-/ The lady that did my nails was super nice and paid attention to detail, but the polish did not live up to the hype.

If I could give this place zero starts I would. The owner is a joke. I tried to use a gift card…read morethat was purchased right before Covid and she would not honor it. She said it was an old gift card (gift cards don't expire in MA) and that it was purchased at the Newton location and I have to use it there. That location is closed. The gift card was in fact purchased at the Needham location but she still would not honor it. The owner offered zero apologies and flat out refused to acknowledge the gift card. Literally go anywhere but here. They are a joke.

Had a great relaxing time with Nina. She is very knowledgable, clean and throughout. Great place…read moreand price for some "me time". I would recommend and would stop by again.

So happy I found this place! I have gone to multiple Med Spas and I can say this one is my favorite…read morein Boston area. The location is perfect, staff is super knowledgeable and friendly. I had the pleasure of getting hydrafacial done by Nina at Premium Skin Med Spa, and it was amazing! From start to finish Nina made sure I felt comfortable and relaxed. I definitely recommend this place to everyone!

I've came here twice, gotten my toes done too! They're the nicest people ever and do such a good…read morejob. I love the color selection. Vibe is very relaxing and they even give you a massage on your back while doing your hands. 10/10 recommend

Returned for a pedicure & another Dazzle Dry manicure. Exceptional service. The spa mini pedicure…read more($55) included a 10 minute foot rub that was out of this world. When I'm in Needham, I'll make time for a mani, pedi here.