Today i experienced by far the WORST wax I've ever had in my life. One thing I've always notice…read morewith this wax company is whenever your regular waxer has to cancel on you, they ALWAYS give you someone that isn't the best and the experience is never good. I've been getting waxes for 3 years now and 2 with this company. I've never had to tell a waxer to stop what they are doing mid wax because the pain is that unbearable. Literally to the point of me crying my eyes out. What pissed me off is the girl that waxed me told me my pain is coming from my hairs being too long. I instantly knew that was BS because I've gotten waxes looking like a bear on the wax table multiple times and NEVER HAS IT BEEN THIS UNBEARABLY PAINFUL. I could also tell she either wasn't trained well or didn't have any experience because she focused on one area of my body vs bouncing off body parts like a waxer would normally do. She focused on my Brazilian area for about 30 mins continuously applying wax over and over again. I asked her if my skin was red or bleeding and she told me no, but the moment i sat up to look my whole Brazilian area was very red and bumpy from the pain and amount of time she went over it. Normally when someone is doing a Brazilian on me, it takes about 5-7 mins if that. I've never experienced a wax session this bad. And on top of all that, she couldn't finish because she felt uncomfortable to do so with is understandable, but the fact that i am literally getting on a plane to Mexico tomorrow is a HUGE inconvenience to me! Now im forced to shave the body parts she didn't get to. I haven't shaved in 3 years because I am a consistent waxer. The fact i have to shave the rest is utterly disappointing and frustrating. I am beyond upset and lost for words at my experience today.

I booked an appointment with Tanya and she was amazing. She did an amazing job. I am 100% going to…read morego back and work with her again.

LGBTQ+ friendly safe space. Very fast and thorough. I have…read morehad a lot of electro over the past 10 years and this is the most progress I've had.

Lana is amazing! I have been seeing her for more than a year, and I couldn't be happier with the…read moreresults. She treated my face and underarms. Electrolysis isn't a painless procedure, but because Lana works so quickly and efficiently, it feels much more comfortable than you'd expect. She is professional, gentle, and makes every appointment comfortable. Highly recommend!

Alyssa .. started my waxing years back .. I'm very grateful as my wax specialist she has taught me…read moreways to enhance my Body & Skin .. Her attention to detail is phenomenal and she truly loves her work. I started with some waxing and now she has moved me along with such care into complete waxing:) I look to her as a Master aesthetician as she clearly stands strong and stable in a career that can most definitely be challenging.. as her client and also an Advanced esthetician and instructor myself. I am so proud to be one of her ongoing clients.

I hate to give bad reviews but I have had quite a few not so great experiences at this location…read more The front desk staff are hit and miss but multiple times I have witnessed pretty unprofessional behavior (bad mouthing their team in the hallways while we can hear them in the wax room, gossiping at the front desk). In addition, this last visit was the worst. I got a huge burn on my face. I thought it would die down after the first night but it looks pretty bad now and I've had to go into work for big presentations trying to cover this up. I've had burns before but this is by far the worst.

I had one of the most comforting Brazilian wax experience with Trina…read more Her energy was so vibrant and she really helped me to feel relax while waxing. I have done Brazilian wax numbers of times at different salons but this was the most painless waxing I have ever experienced. ( I don't lie, it still hurts at certain parts but I didn't feel as tense and nervous) I will not go to anywhere else anymore! The overall atmosphere of the place is so cute and clean and they are very mindful for sanitization. I totally recommend this place!!

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

It used to be my go to place in Needham but the last two appointments I had took so much longer…read morethan anticipated. I had to wait 30 minutes after my booked time for the service. What I don't understand is why they allow people to book appointments when they're clearly double booking the time slots. When I book a 30 minutes pedicure I expect to get out in 30 minutes , but not one hour later. This keeps happening and is completely unacceptable.

i got dazzle dry done here. at first they looked good, and on the same day i noticed chipping and…read morethen the next day i noticed a LOT more chipping. i call them and they said that they will re do them. this same proccess happened three times. i now have horrible dazzle dry polish two days after i got them done a third time. and they still chip. they must have thinned out the polish or something because dazzle dry is supposed to last 7-10 days MIN. and ive had it done in other salons and it lasted 10 days with me. unbelievable.

No one wants to talk about this but here we are. Prior to waxing the city I'd done waxing twice…read more Both were even less pleasant than a transvaginal ultrasound at the obgyn as it was equally exposed and embarrassing but with far more pain. Waxing the City was the first time I'd done waxing without the strips of cloth that felt like they were ripping off layers of skin along with my dignity. I love the wax-only method and have found the whole experience less painful and everyone who works there has done a great job. Sure, I wish they handed out wine before going in but considering the intimate experience I've been impressed. Highly recommend for service from front desk to the folks on the table. I've been happy every time. Even the time I went through the agony and the boyfriend's flight was delayed two weeks. Just kidding he will never stop hearing about that. The folks here know their work. You won't regret it.

Visited for the first time and Serena is FANTASTIC. I've gotten about 4 Brazilian waxes and they've…read moreall been pretty painful/long lasting. I was at EWC (another waxing facility) and had to take a few breaks bc the tar they use is insanely painful. This places uses a much softer hard wax and I was out in 20m. I felt ZERO pain the whole time. Great experience from the minute you walk in until you leave. Finally found my places!

I've been coming to Daniela's for years now and it all started when I found her on Groupon for an…read moreultrasonic facial. I literally cannot rave about this place enough. She is super friendly and personable and really listens to her clients and quite frankly that is really hard to find now a days because all these other estheticians want is your money rather than loyalty. The moment you walk in the environment is super clean and neat, which is super important in the beauty industry. I love the decor in this place. Daniela is so sweet and passionate about what she does. You can definitely rely on her when it comes to what she thinks your skin needs without pressuring you into upgrading or purchasing anything. P.S- ask for the blueberry enzyme - a little tingly but does the job and makes your skin feel amazing! Daniela and I can converse for hours about literally anything haha but if you need your me time she can do that as well. We talk all the time, but I still feel relaxed. She has some of the best prices around here-including Boston area. And to be honest, she is worth way more than what she is charging already. I highly recommend getting the package deals she offers. Plus, if you purchase another package before your 1st package is over you get a complimentary facial!! (100% worth it) Super easy to get to this place. I use to live in Brookline and now I moved to Malden and still drive 45 minutes to an hour to get here. There are plenty of estheticians in my area and in Boston that I pass by to get here, but I one thousand percent choose her any day! I literally leave this place glowing and feeling like a brand new person. She does wonders to my skin! Plenty of street parking and public transportation drops you off a couple stores down. I brought my boyfriend here recently and he wants to make it a commitment to come back once a month together. That was his first time getting a facial and he is hooked. Daniela gets booked pretty quickly, especially on the weekends so I would suggest booking as soon as you leave. Or you can easily shoot her a text. She is super quick at responding. Keep in mind that she is the only one running the show here so the door will be closed until she is finished with her previous client.

I had the signature facial and everything about the experience was amazing!!! The salon is…read moreimmaculate and Daniela was great. I am so happy with the results. Looking forward to my next service! Thank you Daniela

I was able to get an appointment quickly, the service was friendly and helpful. Olivia was…read moreprofessional and did a wonderful job. Thanks!

Curvy girlies...go see Priscilla. I had an excellent visit. Michelle at the front desk, who is…read morealso the manager, was very friendly. I was early and they were accommodating. Everything was as very sanitary. Priscilla was super personable and made the experience easy and comfortable. She was very thorough. I am curvy and she clearly has experience working with all body types. This was probably the best waxing experience I've ever had. I will definitely be coming back to this location and specifically seeing Priscilla again.