Really reliable and professional service! They arrived on time, were very clear about what needed…read moreto be done, and had my HVAC system back up and running quickly. The technician was knowledgeable, polite, and didn't try to upsell unnecessary work. A very solid, dependable experience I would definitely use them again!

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

Wonderful experience today! TJ was such a breath of fresh air. He was a professional. He was on…read moretime. He was friendly. He was clean cut. He absolutely knew what he was doing. He was fast, tidy and thorough. Full Force was less expensive than any other plumber we called. I hope he stays a plumber for me, my family and friends for many years to come. Couldn't be happier with this outstanding service. Also, Camille, at Full Force was amazing and a delight to talk with when I called. She made me feel like an old friend in 5 seconds.

Did a great job. Terry was very professional but also friendly. When he finished, everything was…read morecleaned up properly.

Very communicative and easy to work with! Replaced my water heater and made the whole process…read moresimple. Thanks again Daniel

I want to gatekeep Daniel but that's not fair. He is honest and knowledgeable. Responds quickly and…read moreis priced very fairly. 100% recommend!

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

While I was out of town, my wife called this company about a small leak around the base of our…read moretoilet. They came out, but instead of simply diagnosing and addressing the issue, they had her wait while they spent roughly 45 minutes sitting in their van putting together three "proposals." The options started at about $1,000, with a second option around $2,000 and a top-tier option around $3,000. As I recall, the $3,000 proposal included replacing the toilet, while the first two were various levels of "repair." That seems like an awful lot of money for what turned out to be a bad wax ring damaged during a flooring install. I have since removed the toilet myself, replaced the wax ring, and everything is fine. No major repair was needed and certainly no $1,000-$3,000 solution. No wonder their address is on "profit dr." If this company isn't private equity-owned, they're sure doing a good impression of the private-equity playbook: upsell aggressively, present multiple expensive options, and turn a simple repair into a major sales opportunity. What a rip-off. Get a second opinion before agreeing to anything. Buyer beware.

Prompt, did work quickly and professionals. Keep the homeowner in the loop full time…read more Price ok, will use again.

Bumped up to four stars. After seeing my review, the company reached out to me and offered to…read morecorrect the work. After the work was rectified, they sent photos showing the piping strapped correctly

AVOID AT ALL COSTS!!! Had a shower leak in the upstairs bathroom. They demanded a ton of info to…read moreset an appointment. We provided the info, and an access code so they could check it out while I was at work. They confirmed the appointment, and then no showed entirely. They claimed their technician didn't have the door code and that I had only provided a gate code. We have no gate lock whatsoever and no keypad for a gate. They just hadn't shown up. They then said they would ask about getting somebody back there later today. Then texted me saying they wouldn't provide the service. Unprofessional & lazy.

Jacob and his team at Pure came out and saved our kitchen sink. Hubby was making dinner and in the…read moremiddle of dinner realized that our sink was no longer draining, black water started emerging from the pipes and we had no way to finish making dinner. Jacob kept us informed the entire time of what he was doing and gave us suggestions on some better care practices for future prevention of the same occurrence. He was so nice, was able to fix the issue surprisingly fast and even cleaned up everything including putting stuff back under the sink for us! If anyone asks me for a plumbing recommendation it's literally this place. Highly recommend.

I called and talked to the owner and within 30 minutes he was out looking at the job getting things…read moredone. My Undermount sink fell to the bottom of the kitchen Island he removed replaced and reconfigured piping. Very easy to communicate with. Very pleased with pricing!

No pride in workmanship, left a mess, very expensive. Even the tenants complained about the…read moreworkmanship, does not have the ability to complete the scope of work. Will not use again.

If you have ANY plumbing needs - large or small - Shooter's Plumbing is the first call you want to…read moremake. Everything about this business screams excellence. The owner of this business, Cannon Miller, has such integrity. His attention to detail and doing things right the first time really impressed us. And if your workmanship can impress my old school husband, you must be top notch! We've dealt will so many plumbing companies in the past - many of them big names - and NONE of them gave us the quality of work and personal customer care that Shooter's provided to us. Customer loyalty is important to them, so they start by being honest and loyal to you. What a refreshing and rare experience! We won't be calling anyone else from this day forward. Thank you Cannon and Shooter's Plumbing! 5 Stars All Around!

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.