I'v owned my 1967 house now since 2012. I've had plumbers for several occasions though the past 4…read moreyears, some of which were just one guy, more like a handyman, some were a couple man operation, and some were big companies. Out of all of them, I can say that Atlas has impressed me the most. Let me tell you why. My story is a bit long but I would love to save some other homeowners headache and trouble in this same situation. I just had a gas leak - apparently in 1967 they didn't really have anything else to go off of but black iron pipe. Well, when that's laid down underground, it starts to rust. So here I am, sitting in my yard, smelling rotten eggs, and wondering if my house is going to be the next on the news with "HOUSE EXPLODES" as the headline. I called Atmos, they confirmed and shut off the gas to the house. Yay. No hot water, no cooking. Wife and Kid use both those things a lot. I called Legacy Plumbing. After the guy confirmed that the leak was certainly outside between the meter and the house and not inside the house, he gave me the lowdown. $5,300 for 80 feet of poly pipe, risers, hand dug trench, and permit. And over a week lead time. Also tried to sell me on some stupid gold membership that allowed me to have no service fees and gave me a "discount". I didn't feel like they were really focusing on my issue - it was about the sale of me for a long term contract. I had to pay them 400 dollars to do this work and give me the bid. Sad. I called three more places: Dallas Plumbing, AtomicAZ, and Atlas. The pricing on these three folks were roughly the same - $3,800 - $4,000. Dallas just emailed the quote, but I felt like I was just another guy calling for help and they had plenty going on. Guy from AtomicAZ came out and walked through everything with me. Also seemed great. But his timeline was a day later. Can't fault him there - I called him out of the blue, and he had other stuff scheduled. I like the fact he made an effort to come and sit with me and give a quote. I would check with this guy if you are in a pinch. However, Sonny, the owner of Atlas, called me directly and talked to me about what was going on. He was able to give me a lot of comfort on the phone that he knew what was going on and they would be able to handle it. He alerted me to the fact that the city of Dallas requires permits and all applicances hooked up would be subject to inspection and potential need for safety upgrades. To me, the most important thing other than not spending a fortune was that he could have his guys out there tomorrow digging and would have me up with gas a whole day earlier than everyone else. So I said yes. I am glad I did. Sonny's team came out the next morning to dig the trench. I was surprised that it wasn't just a couple more day laborers from off the corner. I talked to these two African American gentleman and they had been working for Sonny for several years. Apparently their grandfather also worked for Sonny doing the same work. I loved that fact. Sonny himself showed up that morning and inspected the house. We looked at the appliances. Sure enough, some appeared to need upgrades. However, Sonny was pretty connected and mentioned he would call some of the inspectors and get an idea of what might pass or not so he wouldn't spend my money without need. The trench was dug that day (75 feet!) and the plumbing crew showed the next morning. I had mentioned in passing to Sonny the day before that while we were replacing everything, I would like to put a gas connection for a grill at the house. I mentioned it to the crew, and they didn't have the fitting - but since I wanted it, Sonny drove the fitting up to my house from Dallas - he was apologetic, but this was totally on me - I didn't make it a point, it was more me musing than anything else. So I was impressed he would do something so small to make me happy. I chatted with the plumber doing the piping as well - I am a chatty guy :-) - and again, was surprised to learn that this plumber had worked for sonny over 20 years he said. I loved that. Obviously Sonny was a great boss and a decent man to have such apparently loyal employees. The rest of the project went fine. Everything was upgraded that absolutely needed it, the inspection was green tagged with no issues, and gas was on the morning of the third day since they started. Given the size of the job, I think this was amazing. Do youself a favor and call him first, and don't worry about if its the right decision. I know I will be calling him first next time, and not worrying anymore in the future.

Atlas Plumbing is merging with Lightfoot Mechanical out of Weatherford. If you go to the Atlas…read morewebsite, your are transferred to the Lightfoot customer service site with no explanation. Not a smooth transition but at least the guys from the Atlas location were dispatched to my home. The guys cleared my clogged main line and provided me with a usb stick detailing the work being done. Although a bit pricey, I'd use them again.

I have used Everflow several times. Top notch work and very…read morepolite and knowledgeable. They are my go to plumbers. I've also used them at my rental properties. As a business owner myself I appreciate their work!

I would like to Thank the team (Dylan & Ryan) at Everflow Plumbing in Roysle City. For there…read moreoutstanding customer service. From the first phone call ( immediate service) on a Sunday, New Years Eve. To replacing our water heater in the attic, that must have weight a ton. These guys are very strong, friendly and very knowledgeable. I couldnt be more happier to have hot water again. Thank you so much Dylan & Ryan for your help. These guys offer a great valve to the community. One satisfied customer! You guys are the best!!!!

Riddell - Best in DFW. You can go with others but will end…read moreup with Riddell fixing the mistakes of others. You can try others and waste a ton of money and time, but after a while ask why.

Installed 2 tankless water heaters on a new build in Preston Hollow. One went bad in about a year,…read morethey were gracious enough to replace. The same tankless went bad again and now they are washing their hands of the replacement and repair without charging extra fees just to come out. That specific tankless water heater is obviously a lemon and now they chose to just absolve themselves of any responsibility. Stay away from this company because down the road you will see some definite issues that will cost you some serious money. On the flip side, Navien is backing their product, plumbers not at all.

The company was responsive and sent experienced individuals to do my plumbing job. The tunneling…read morecrew did a great job and the cleanup was incredible. It was like they had never been there. Mark was very conscientious about his work and made sure that I understood the process. He worked hard and made sure that things were done right. The before and after was incredible. It was a big job, but they made it go as smooth as possible. I got three other quotes just to be sure that I understood what work had to be done and that I was getting a fair price. Although this job was expensive, this company definitely gave me a fair price for the work involved. They had the lowest quote and I was so happy that they were recommended to me.

Hole In One is an excellent communicator, quality of service is outstanding and the value is tough…read moreto beat. Plumbing issues are never fun but Hole In One made a stressful situation quite literally an easy fix. Also the two men who came to my house were very respectful, tidy, and efficient. Thank you so much!!

Update: I just called hired Blue Star Plumbing for a second time and they were outstanding again!…read more They called me within 2 hours of submitting my request through my home warranty company. They were very accommodating to my schedule and we picked a good time. The technician arrived within the scheduled window and called 25 minutes ahead to let me know he's coming. The technician was very polite and courteous. I was extremely impressed with how quickly he completed the work. It took 15 minutes from the time he arrived to the time he left. He diagnosed the issue, turned off the water to the house, drained the lines, replaced an old worn out shut off valve behind the toilet, replaced a leaky fill valve inside the toilet, turned all the water back on, and checked everything. I was very amazing how he did all of this in just 15 minutes. He obviously knew what he was doing. Overall I'm extremely pleased with my both my calls to Blue Star Plumbing. I would highly recommend them!

Prompt, did work quickly and professionals. Keep the homeowner in the loop full time…read more Price ok, will use again.

First they came out on a Saturday They came when they said…read morethey would The price was quota over the phone and it was that price. They did an outstanding job 100% complete. They were knowledgeable and our water is now back on. Definitely would recommend ALBS BROTHERS PLUMBING

Alb's Brothers Plumbing was just GREAT. They did good work - replaced our water heater and a…read morecouple of toilet valves. They were friendly, hardworking and explained everything. Their price was more than fair. We have already asked them to do some additional work in the near future. We have passed their name along to neighbors and our two sons who will need some plumbing work completed in the near future. Alb's Brothers, in Dallas, TX, is our go-to plumbing contractor going forward. Thanks Albs, David and Cheryl, 1/20/25

Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

We started smelling a sewer gas odor and knew we needed to call a plumber to reseat the toilet. I…read morecalled and left a message and received a return call within two hours. I requested an appointment for Friday, which was 4 days out but that timing worked best for us. Two plumbers arrived right on schedule and promptly removed the toilet, carefully placing it down on a blanket within the bathtub while they prepped the area to re-install it. The job was completed in no time and we were charged $250, which I believe to be a fair rate. I was told that rates can vary depending upon if the job requires one or two plumbers. This was definitely a two man job. We also had Dried Piper out in March of 2015. They responded to my call and replaced my hot water heater for $1,000 on a Sunday! Now I know they are typically closed on the weekend but we really appreciated their timely response at that time. I feel that price was also fair back then, 8 years ago. I would definitely use Dried Piper anytime I have future plumbing needs.

Brian and his team are very good, trustworthy and extremely service oriented! I would recommend…read morethem to anyone!