The woman, whom I assume is the manager, is fantastic!!! This place is so welcoming and their…read morecleaning services are great and the clothe see don't smell!!!

While I don't do a lot of dry cleaning, I've visited Tatum Cleaners five or so times. Located in a…read moreshopping center right next to Wingstop, a Japanese omakase restaurant, and an Italian ice spot, there's plenty of free parking. First off, the process they use is simple and efficient. I've never had to wait long in line to drop off my stuff, and they'll shoot you a text when it's ready for pickup. I similarly have never had to wait long to pick up my clothes. I've mostly been to Tatum Cleaners for button-up dress shirts and blazers. And once to clean a rug. The amount of time it takes them to take care of business is reasonable, and the prices are reasonable. I've never ran into any issues. That's the type of experience you look for at a dry cleaners.

The cost for alterations were outrageous. $73 dollars to shorten a casual dress and take in an…read moreupper back area to tighten the fit. 2 pairs of casual stretch pants hem shortening $23 each. $13 to reattach a belt strap.. $13 to sew straight line about 4 inches long where the threads looseened on a tank top. By the way the pants were purchased at Walmart and cost less than $15 each. What is an environmental fee, I was charged $9.98 for that. My entire bill came to $176.37 ARE THEY CRAZY? A year ago in Illinois I paid $10 per pair of jeans to shorten the hem length. No environmental fees. I could've replaced my old kenmore sewing machine for alot less and did the work myself. Live and learn. By the way the alteration costs aren't even disclosed on their website.

I dropped off 2 comforters and was only able to retrieve one of them. This store has lost my king…read moresized down filled comforter and cannot find it. I was told the claim number must've fallen off in the truck and was delivered to another location. I was told the driver would be called and my missing comforter would be delivered to me this afternoon around 4pm and if it was going to be late I would get a phone call. I did not get a phone call and when it wasn't delivered by 5:15 I called the store. The woman who said I'd get a call from her if the delivery would be late left the job at 2pm. The delivery person never showed up with my missing comforter. I later found out this missing comforter was sent to the Carefree location & given to another customer which I don't understand since I still have my claim ticket, what did this other person use to receive an item that isn't theirs? I couldn't get an answer when I called and spoke to someone who actually hung up on me instead of answering a simple question then refused to answer the phone during the last hour of business. Not a great way to run a business and can now see the reviews here are pretty bad.

If I could give this place negative stars I would. I signed up for pick up at my home in February…read more Since then, I have NEVER had them show up for pick up as expected. This week I was finally told I would get my dry cleaning picked up on Wednesday and Delivered back on Friday so I would have it for the 3 day weekend. Well it is Thursday afternoon and my Dry Cleaning is still on my front steps. I personally spoke to the driver, Carlos and he said he can come and pick it up on Tuesday of next week. What happened to his promise of yesterdays pick up? Said there has been system issues? However, his message about being stuck in Denver for a few days got to me with no problems. Every Sunday at around 5PM I get a text asking which day I would like it picked up and not once have I been able to get it done. Once I take it in, they do drop it back off. I have asked to speak to the Manager at the Cave Creek location and they are never there. They told me to call Anthem today bacause she was over at that location. Well no she is not! The owner is Scott but no one has his number and or where he is? Horrible customer service! I told them I was cancelling my service and will not return. Carlos said, "OK." Go somewhere else that cares about you and the service they are supposed to be providing.

I was taken aback because I went on a Wednesday and they were closed. So I used the drop box and…read morechecked in on the computer screen. I was a little concerned because when I dropped my clothes, there was no receipt printed out! But, a text message was immediately sent to me and an email confirming drop off. I was still concerned because I didn't take a photos of the clothes I dropped in the box. Clothes were done within two days and look fantastic! Prices are reasonable for me and when I picked up my clothes, the attendant was super nice! It's a good idea and they do great work!

One very nice amenity about this location is it's 24/7 drop off and pick up system. I've used it…read moremany times and find it incredibly convenient. My clothes are always taken care of nicely, and returned in a timely manner. And, the staff are great

I had a great experience at this cleaner. I was looking for one nearby in Surprise, but none were…read moreparticularly close by and open when I needed them. I was in a bit of a pinch because my long throw pillow's case was in need of a cleaning and it was not washer/dryer safe like I had assumed. I've seen at-home dry cleaning kits, but that idea kind of confused me, so I took the old fashioned route at Rite Cleaners. At both drop off and pickup, the employees were super nice. Best of all, my pillow case smells and looks brand new. Though I try to avoid buying dry clean only clothing and items, I would not hesitate to return here for future needs.

What an amazing business! My wedding was in 1984. There were issues that escalated with one of the…read moreguests, so we had to leave in a hurry. The train of my dress got stuck in the door of the car and cleaned the Houston freeway for a few miles until someone stopped us. I knew it was ruined so I just rolled it up in a trash bag and put it in a bin in storage all these years. I started thinking my granddaughter might like it so I called Rite. I didn't have much hope at all. It was delivered to me today, cleaned, and beautiful!! My goodness, y'all are wonderful!! And the price absolutely reasonable! Thank you so so much!

Used this location years ago when it was near Thunderbird and I-17. At that time they offered a…read moredrop-off bag with your information so you could leave your dry cleaning without waiting. It was a great system and one reason I trusted them. I no longer live in Arizona, but I recently had a wedding in the area and needed a suit and shirt cleaned. I decided to return to Express Cleaners because of my past experience. I dropped off my clothes Monday afternoon and requested Thursday pickup. I also asked for heavy starch on the shirt. I had a few other items cleaned with the same request. When I returned Thursday afternoon, my order was incomplete and one item was missing. The employee told me to come back the next day. I returned Friday and picked everything up. I trusted the order was correct and did not inspect the items before leaving. When I got back to my hotel, I noticed the shirts were not heavy starch at all. They were very lightly pressed. One red dress shirt also had a stain near the bottom that was not removed. That part is on me for not checking the clothes before leaving the store. I did pay extra for the heavy starch and expected the work to be done correctly. I tried calling the store so they could address the issue, but no one answered the phone. I now live in another state so there is little I can do about it. I am sharing this so others pay close attention when picking up their clothes. Check every item before you leave the counter. The quality and attention to detail were not what I expected based on my previous experience.

Best dry cleaners and great service! The turnaround time was so quick I dropped it off in the…read moremorning and was able to pick it up just a few hours later

Fast, reliable, and consistently error-free. They're not the cheapest option in the area, but after…read moretrying several local cleaners, this is currently my favorite. The staff is professional, friendly and clearly takes pride in their work. Beyond routine items like work shirts, I recently brought in a couple of stained garments for an evaluation. They were upfront and thoughtful--one could be safely cleaned and the other couldn't--and they explained the reasoning clearly, drawing on fabric care instructions, chemistry and experience. That level of honesty and expertise is much appreciated.

Had a suit I needed back in 24 hours for a wedding and a shirt that I was 50/50 on throwing out…read more I received a text the following morning (assurance / peace of mind) when the order was ready for pick up. The shirt looked new again. Staff was prompt on drop-off and pick-up. Well worth driving a little further for service performed on premises,

This place is way over priced. Took in 2 pajama lounge dresses for an elderly friend. They…read morecharged $60 for a simple hem. My friend only paid $15 each for the dresse from Walmart. This place is a scam!!! Never use them

this place is a joke! i dropped off some golf pants to have the length altered, they did a suit for…read moreme that wasn't too bad so i trusted it would be right. Went on my trip and they were way too short, took them back in and was told they took all the extra material out and there's nothing they could do!