He replaced my leaky water heater and the spigot on my leaky outdoor water faucet. He was ontime,…read moreprofessional and the price was reasonable. I would use him again.

Fast quick and no nonsense service. Would definitely recommend. Good communicator and right on timeread more

Mike came on time, checked out the situation, cleared the sewer drain, cleaned up after himself…read morewhen the job was done and let me know I had a 30 day guarantee. It was professional and they charged $225 for the sewer which was fair. I would say they deliver and not hesitate to call again.

I called 718 when a tenant of ours had a broken toilet. They…read morewere able to make a appointment for the next morning. They arrived on time. Rich immediate identified the problem, he had the new part he needed in the truck and put everything in place. All of this in 30 minutes

I was introduced to Gateway Plumbing by way of recommendation after purchasing new custom radiators…read morefrom Castrads. These radiators are a piece of art, so I was very cautious on who we brought in to install. Not only was Leo a knowledgeable professional, he was meticulous in his work and wonderful to engage with. I highly recommend Gateway for any plumbing needs.

I have been with Gateway Plumbing & Heating for over 8 years. These guys are the best in Brooklyn,…read morelove them. Every year I learn more about the company and the services they provide. This year I had the pleasure to have Nour service my boiler. He was professional, neat, answered all my questions, taught me something's to maintain my boiler while teaching his apprentice the ropes.

After several horrible experiences with a substandard plumbing company (see my other review), I…read morehave used 5 times now after a friend's recommendation. I cannot speak more highly of Ariel or the company itself. Any issue with my heat (and it is a horrible unit), and I had a technician out here within 2 hours EVERY time. They took calls at 6a on a Sunday... they took calls late at night... the important thing was always my comfort and the safety of my family (I have a small baby), especially in this recent cold weather. Again, plumbers have a very poor reputation in the city for a good reason. This is a company with top-level customer service, much more competitive prices, and an owner who makes his employees (even seasoned ones) train annually in order to be aware of new technologies, better methods, etc. In short, this company exceeds expectations, and I'm a customer for life.

I had a really small leak from my kitchen sink. I thought it was because the contractor who…read moreinstalled my sink years ago had not properly sealed around the joint between the drain and the sink. It only dripped occasionally so I had put off addressing it for years. I had previously tried to schedule another plumbing company, but that company's price schedule included a mandatory hour of travel time and a minimum one hour for work, so it would have cost me almost $400 to have a plumber walk in my door. A friend recommending IMP Plumbing which she said her building had used for various plumbing projects. It was super simple to reach someone in the office and the base rate was $180 per hour. There was no charge for travel time (at least not for work in mid-Manhattan -- don't know if that would change if the work were somewhere else). I was not in a hurry for the work and my building required a COI, so I scheduled a date about 2 weeks out. My only quibble is that because the company starts work at 8am and my building only allows work starting at 9am, I agreed to be scheduled as the "second job" of the day. That turned out to mean that the plumber didn't arrive until 1 pm, so I ended up waiting at home all morning. I think it was at around 11:50 am that I called was told that a plumber had just freed up and would be over shortly, but shortly turned out to mean 1 pm. I took off a star for the long wait. The plumber who arrived looked at the sink and said that joint between the old drain mechanism and drain pipe had gotten corroded (in the more than 2 decades since it had been installed) and that he would prefer to install a new drain than reseal the one I had. I agreed to that. As he did the work, he also discovered a small hole in one of the elbow drain pipes. He ended up also replacing both old elbow pipes in the kitchen drain set up. During the visit, he also fixed a small drip in my bathroom sink. Total damage - 1 hour of work plus a few parts. With tax, less than $236 total. I would definitely use this company again.

I had a leaky bathroom faucet that had to be fixed. Richard, their plumber was courteous and…read moreknowledgable. He gave me a wide array of options and worked with me to find a suitable solution at an affordable price. I was - and am - very happy with their service and would highly recommend them. Their office staff was also excellent. Immediate and truthful. The whole endeavour could not have been better.

Look at these reviews there are 95% Bullshit. These guys are local lower Manhattan plumbers. Got…read morereviews claiming they are geniuses all over the United States. There simply just lying. All these they were ultra professional reviews are just padding and completely unrealistic. Look at the people who gave them one and 2 star reviews and you'll see those are real people My 2nd service call. The 1st time I called they want $450 to make sure they get paid for showing up. The guy told me that it was a one-time thing and once I was registered with them they would drop the $450 part and it would be $165 for the simple diagnostic and then hourly parts and labor from there. That was all very well and good in the 1st call cost a little over $500 and only gave me was a replacement of my boiler suggestion. I just called them back 3 months later to work on the same boiler and they want to same 500 bucks before they do anything beyond guesstimate the problem. They know who we are, that we own our building so this $500 because we're not sure we can trust you that they collect before they do any work is just nonsense. Find somebody else who sticks to their agreements. I hired a plumber from Chinatown who just did a great job and applied the show up money to the total $700 bill for replacing my aqua stat and my low-water sensor and cleaning the boiler they were here for 3 hours. . Hub Plumbing are the kind of people always trying to make a home run from every call they make, instead of developing loyal customers. To slick for their own good and certainly for mine. Don't use them

My tenant told me that her toilet was leaking around the base when its flushed and sometimes you…read morecan hear the water refilling into the tank when nobody is flushing. I found No Drainage No Problem via yelp and Nabil gave me a free quote. Nabil went to my tenant's apartment right away to review the issue and to patch it up. I was not at the location so Nabil assessed the issue, called me about what was wrong, provided an updated quote and went off to buy the materials. Nabil went to buy the materials and came back to fix the problem quickly. Nabil replaced the fill valve and the rubber gasket. Afterwards, he leveled and applied silicone sealant around the base of the toilet to minimize risk of leakage from instability. He also walked through the work performed with my tenants and explained the issue. My tenants notified me that Nabil was very nice and left the place clean as he vacuumed even behind the toilet! After the job was done, I got a full report from both my tenant and Nabil. Both my tenants and I are very happy about the job. I paid Nabil via Zelle and am happy that I was able to rely on Nabil to do the job quickly and efficiently. I'm also happy I didn't have to be there as this is COVID times and it's best to limit exposure as much as possible. Thank you Nabil for a fantastic and clean job!

Had some toilet issues and they came right on time and fixed the issue ASAP…read more My new local plumbing service go-to.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.