Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

Olsi was prompt, efficient and very professional. I had some issues with my shower, and he was able…read moreto resolve them in short order.

Cannot recommend Sergey enough, punctual, quick, and did a fantastic job. Gave an accurate quote…read moreover the phone, was able to come same day within two hours of speaking, and was friendly and went above and beyond. Fixed a hot water valve under the sink and replaced an old faucet. Prices are the best for exceptional service.

Called and got a quote over the phone. Came on time. Was professional, efficient and clean. Would…read morerecommend.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

Daniel and John came within an hour of my request to service my bathtub faucet . They did such a…read moregreat job in replacing the faucet kit and the seats in the valves in order to solve the leak issue! They were great and I would use them again in a heartbeat!

A+ indeed. He's done a number of services for us and I wouldn't recommend anyone else. He came to…read morefix a leak in our water heater (I think) in the middle of the night Christmas eve. Has done ALL our plumbing since. 100-year-old brownstone.

Sam was incredible helpful, responsive, and knowledgeable! Very nice to work with and helped us…read moreimmediately with our issue. Highly recommend! We will absolutely be repeat customers.

I wish I could give ZERO stars. Called them for a leak because of all of the positive reviews I…read moresaw, and was given a time window for the next day. I texted our address as instructed, and HE NEVER SHOWED UP and refused to answer phone calls or texts. Highly unprofessional! Do NOT hire this flake!

My kitchen faucet was leaking so I decided to replace it. The first plumbing company I called…read morequoted me a crazy price and said it would take 5 hours to replace. I called Rob and his price was very reasonable and said it would only take a couple of hours. He showed up on-time, was thorough, and explained everything he was doing. Also a very nice, down to earth person. Everything was setup perfectly. Rob would definitely be my top call if I have any plumbing issues again.

Quick, efficient, knowledgeable and very fair price. We needed a waste pipe fixed prontoread more

They said in their messages they inspect sprinklers. Then I called them and they use an AI voice…read morerobot without telling the customer. The bot then had me fill out information over the phone and also said they did sprinkler inspection. I scheduled the appointment. They called the next day with a human and cancelled the appointment without an apology, saying "the AI did it wrong". Absurd. Hire real people, stop wasting people's time.

I called this plumber to service our furnace for the winter from an internet reference and was glad…read moreI did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

John Bretone and his crew are the best. They respond to calls timely and do excellent work.read more

Used Tom's Plumbing to fix leak and change strainer on kitchen sink. Also had rusted pipe and…read morechanged trap on bathroom sink. Justin did a great job, he was friendly, knowledgeable, quick and honest. The cost was reasonable. I reccomend Tom's Plumbing & Heating highly. It's great to find such a company these days.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive…read more A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation. Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com. Other vendors requested a complete picture of the boiler system, or had initial consultation fees. The service visit totaled roughly 90 minutes. In that time, Justin: - Replaced the boiler drain valve because it hasn't been used in many years and no longer worked - Drained my boiler - Installed the new circulator pump - Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency. - Demonstrated how to override the water pressure regulator in case of insufficient system pressure. - Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank. Overall, we were very happy with the service provided. Thanks to Mike S. for his review, which helped in our selection!

This is an excellent company for all your plumbing needs. Our restaurant in Manhattan needed a…read morecommercial water heater replacement. I found this company on Yelp. Bruno called me and came the same day to give an estimate. The next day, he brought the AO Smith BT 80 75-gallon water heater we wanted and installed it very quickly. He also explained in detail how to use it. We were very satisfied with the service and price Bruno provided. This is a company you can trust for all your plumbing work, and I recommend them to everyone. Thank you again, Bruno!

Quick response provided a quote after I sent a video of the issue with no hidden fees, and the…read moreprice was fair. I hope the company continues to maintain this quality of service and reasonable price.