John brings with him an extensive background in plumbing. He assisted with getting a new gas line--a process that required multiple permits and regular contact with National Grid. He was efficient ,professional and upfront with the expenses involved. Kept me updated regularly about the progress of the project. Would highly recommend in the future. read more

Great job on our new water heater! Reasonable prices, arrived when promised, diagnosed the problem accurately, excellent communication & cleaned up well. Highly recommend! read more

John came by in a half an hour like he said he would to disconnect my range. Quick, courteous, and was finished within an hour. Very happy with the results. read more

I have used John Farr for my plumbing needs in NYC. John is an excellent plumber, a straight shooter, and works like a true professional. He is knowledgable, insightful, and is committed to quality work. I would recommend John Farr for all NYC plumbing needs. read more

John is an awesome plumber. John installed a bidet on a flushometer type toilet by hooking it up to the sink that was near my toilet. He meticulously did a wonderful job. I would recommend John to anyone. read more

Thank you Mr.Farr! I want to HIGHLY recommend JOHN FARR for all your pluming and DOB issues. I found him in google after another Plumer screw me over and John was definitely a savior. He was honest, committed, efficient and very knowledgeable. His price are reasonable and the best part was that anytime I needed him he was there answering my emails and text with any question I had ( 1st time dealing w/ the Department of Buildings) My family is extremely thankful for his awesome work. Don't hesitate and call him, if you need someone that doesn't go around the bushes, his your guy. read more

I had a very unpleasant experience with John. He misdiagnosed our boiler problem and even installed the incorrect air valve for our steam heater. He charged us $220 for this "service". In less than a week, my boiler burnt out and I had to replace the entire system. His neglections and/or incompetence as a master plumber put my entire family in danger. read more

John Farr is an excellent plumber and craftsman. I give him my highest recommendation. Not only was he profoundly professional but he is also tremendously honest. By accident i wrote him a check for too much money. Without me even asking he wrote me a check for the difference and i had it within 3 days. He is the kind of expert you want working for your family. Totally trustworthy. Thank you John ! Joe read more

We were so delighted to have found John, the owner of John Farr Plumbing and Heating. There was a water leak from the ceiling due to boiler. It was almost 5pm and most of the plumbing company are already closed. But John not only answered my call but diagnosed and walked through very patiently over the leaks and boiler issues. He has not only fixed the problem but he also ensure the issue is resolved completely, He is by FARR the best plumber out there. Someone who is patient, kind and honest like a family friend who is expert at what he does. He does mostly violations removal but if his schedule allows, he will definitely provide his professional help. Don't hesitate to give him a call. read more

He did it! I called several architects trying to get a permit to add a shower to my recreation room. I got several call backs saying a permit couldn't be issued for the work it wasn't allowed. I got 1 call back from an architect who told me I should check with a master plumber that it would be more cost effective than an architect but he was also doubtful that a permit could be obtained for the project. I found Mr Farr's listing on Craigslist and I gave him a call. He's excellent! He came assessed the area gave me an estimate and time frame and it was a smooth process and wrapped up on time. My work is complete my permit was approved and my job is legal. I highly recommend his services it's very refreshing to meet a professional who is honest. He didn't try to upsell me. He explained the entire process and I learned some valuable information. 5 STARS! read more

Not a good experience at all. That said, I did not ultimately contract with Mr. Farr. Maybe others will have a positive experience. John came to my property due to a leak in my basement. He inspected the area and indicated that he believed he could repair the leak but would like to see the upstairs area in case he was unable to access the leak from basement. This seemed reasonable so I called my first floor tenant and the tenant said he needed 10 minutes to clean up. John said he could not wait and would return later in the day. John arrived later in the day and examined my tenants apartment and said he would do the job for $800. John comes across competent and based on his Google reviews and his $800 price I intended to enter into contract. John said I needed to tender 50% monies, which seemed excessive, but I figured ok. While he went to his car to write up a receipt I called my family and explained the job would be $800 and my family agreed that sounded reasonable. John returns with standard yellow invoice and all that is written was "$400 paid". I pulled out $400 and look at the invoice and ask "Can you write that the job is $800?". John immediately flashes anger/frustration and expresses that he doesn't need my job and who knows once he opens the basement ceiling what the job will be because he might need to break a wall upstairs. I am taken back by his attitude and tone but still feel he is the right man for the job. I ask Jon further questions about the likelihood of his ability to do the job from the basement at the $800 price and ask him how much it will cost if he needs to break the wall upstairs. John appears frustrated by my questions and indicates he doesn't need my job and I have to trust him that he will do his best to solve the problem from the basement but that if he needs to break the wall upstairs it can be a $2000 - $3000 job. Ok, I think to myself, I understand that he wont know the scope of the job until he begins (that makes sense) and I still have every intention of hiring him. I indicate to John I need to call my family because my understanding of the job has changed from when I spoke with them 5 minutes earlier. Although I am the decision maker on the job I still confer on advice when making family decisions. John says "so you are not the one who makes the decision?" I explain to John that while he was writing the receipt I called my family and explained the job differently from how he just explained and I need to call them, and have a quick conversation. John takes a step back and says "I don't want your job" . I honestly at this point am becoming angry myself. John's professional demeanor is awful and he seems to be implying my indicating I need to call my family bothers him for some reason. Ultimately, I wasted a full day speaking to an unprofessional plumber who doesnt understand that (A) no one owes him the belief he operates in good faith, especially when he refuses to memorialize in writing HIS OWN TERMS OF AGREEMENT and (B) rudely implies that my desire to consult with my family on a decision is somehow a personal affront. My personal opinion is AVOID. Something wrong here at the interpersonal professional level. Arrogant person with Big Ego. read more

John Farr is awesome!!! Outstanding job!!! Helped us tremendously to go through the lengthy and tedious process of removing all building violations. Thank you so much, John, for your hard work and dedication! Extremely reliable. Never gave up on us!!! Diana F. read more

We had DOB violations in our basement and were cheated by our first plumber who never filed for the job. John was referred to by a friend and we hired him to file for work permit. He was absolutely phenomenal from day 1. He did everything in time, got the work permit in as he promised within the timeframe. He kept me informed with the updates in regards to violations. He is definitely very knowledgeable and knows what he is doing. I highly recommend him because he is very sincere and an honest person. read more

I made arrangements with him to come over and do a plumbing job which was contingent upon other contracting work being done that day. He never showed up, after I called and left a message inquiring about his whereabouts, he calls back and leaves me voice mail saying he is sorry he should have called the night prior, but his car is stuck in the snow and he cannot get it out for a week. Schools were open and kids were able to get to school, but this dude can't get to work. I had to scramble with an hour to spare to get someone to come do the job prior to the demolition of the kitchen. read more

Working with John Farr was an amazing and unexpectedly wonderful experience. After a gas leak at my house was discovered, I contacted John to help me remove the dreaded red tag. Essentially it was like having a gas line Scarlet Letter. John taught me much about my house, the City itself, and connected with me in deep philosophical ways. He was always incredibly straightforward and communicative. He's an extremely skilled and honest tradesman. What initially seemed like a labyrinth of people to pay and errands to run, turned into an enlightening journey that was incredibly beneficial. Never once was I concerned that I was being taken for a ride. He did a fantastic job and has a customer for life. I'd be happy to recommend him to anyone and I look forward to staying in touch. Excellent work and a great guy. read more

John was very detailed from the first time we spoke. He told me he would be here in a matter of 30 minutes on his first visit and that was exactly the amount it took him to get to my home. He saw what was causing the problem, gave us (meaning my husband and I) instructions on what needed to be done until his next visit, in which he would come to fix the problem with the leaking hot water. The next time he came to the house he fixed the problem quickly. He was very clear and a nice man. He did all the necessary work and gave me advice, as well as a good price. I would definitely call him again. read more

Came over to fix a broken pipe. Got it done quickly and showed up when he said. Works for me!

We hired John Farr to resolve a violation with an old/unused bathroom. We are extremely happy with his work. His price quote was not the lowest but it was quality work so it was definitely worth it. John was spot on on everything he promised to deliver. He showed up on time for the initial appointment, applied and got the permit approved within few weeks, mediated the discharge and water pipes and signed off on the job. The Dept of Buildings finally approved the certificate of correction today. John was good in explaining everything to me and I was confident he was able to resolve this long dragged out violation. John is a true professional who kept to his words - a very rare quality in this field based on my past experiences. read more

Had a pipe break. Called John and he called back asap. Arrived at the time he said he would and did a great job helping me out. I would def call him back. Very nice guy. read more

I called John about moving a gas line in my apartment. After talking to a number of plumbers, John was the only guy who gave me a clear, honest, straightforward answer. And even though he couldn't help me (it's an unfixable situation)--his advice saved me perhaps thousands of dollars. So thanks, John. You not only saved me money, you saved me endless grief! Stan read more

I hired John for my 3 family gas authorization problems that other plumber messed up. He took care the job all by himself professionally done and clean up the site with his own hands. No master plumber today can do that anywhere... I will definitely recommend him to all my friends. Thanks John read more

John Fixed what wasn't working with a simple inexpensive fix when 3 plumbers we had in before him charged us an arm and a leg and didn't fix the problem. This guy has honesty integrity and knowledge about his business - we highly recommend this plumber. read more

I joined Yelp just so I could write this review. I found John Farr from an ad on Craigslist and could not be happier! I had to have some legalization issues taken care of as well as other plumbing work. John picked up the phone every time I called. He came every time he said he would. Took care of all the work leaving my rooms completely clean. John also advised me how to do certain work as least expensive as possible. I did not know John Farr before but I have his number saved in my phone because he will be my first call if ever needed! read more

Don't hire this company. I call them for an estimate and the first thing this person said: " I wont spent 20 minutes here explaining what to do if you don't pay me $ 100.00". I reply : " I will pay you but I need to know first whether you are capable to fix these problems or not". He answered: " I don't know" and he walked away saying; "wait for my call". All he wanted was the quick money. Really unprofessional, arrogant , racist? may be. I understand that like any profession some people is more specialized than others like in medicine; not all physicians can make brain surgery or robotic surgery etc. There are plumbers for toilets, sinks only and others for big projects. Be careful when you pick up your next plumber; READ THE REVIEWS, check how many reviews the person has, read the personality , body language, sense the integrity otherwise you will be caught. this company is a NO, NO. NO NO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

My house had gas leak by the gas meter and I called National Grid and they temporarily fixed the problem and gave me 5 days to get a plumber for permenant fix. I called the plumber accross my house right away on Monday morning before going to work. He came saw the problem and said he might need to get a permit, will let me know the next day. Next morning I go, he still did not call, tells me he will give me estimate Wednesday. Wednesday, he came to check the leak one more time and told me the whole gas line needs to change and the cost would be $3000. I told him "just fix the problem, don't create additional work." I told him to give me time to decide and came home and logged on internet to find other plumbers in the area. Thank God I came across A Farr Plumbing and after reading the reviews I gave him a call. John, the owner, came two hours later to see the problem. He said it can be fixed without changing the full gas line and told me he will call me the next morning to give his estimate . John called me next morning and said he will fix it for $650. I was happy with his price, and we agreed for him to come at 8 in the morning Monday. He called Sunday to confirm it again and Monday morning at 7:45, he was at my door. He finished the problem in three hours and later on showed me what was done and walked me through the gas appliances to make sure that they were working. After John left, I called National Grid for reinspection, they came and said all was fine. The other plumber was saying that he had to test 90% pressure test and that it wont hold, well John did all those tests and it is fine, but also informed me that additional problem might arise while fixing but thank god, nothing happened. John is a professional guy, I will always call him for any plumbing problems. I also recommended him to my friends. The other plumber saw me this morning and asking me if I got a good estimate from A Farr Plumbing because he must have seen the van in my drivway, I just said " much lower than yours and it is all fine now"and walked away. Rosie Middle Village read more

John was referred to me by an engineer that I've been working with to clear my violation. He was a very nice guy, did all the necessary things that he said he would do, very informative and he gave me lots of good advice. I would definitely call him again if I ever have a plumbing issue. read more

I have used John for a number of jobs, both big (boiler, water heater) and small (clogged sink, toilet). He is always the same: prompt to respond, arrive and diagnose; priced fairly; does a great job on the schedule and at the price promised. Overall: absolute professional. read more

john helped us with our outdoor kitchen installing the water and gas lines. he was great to work with, honest and got everything done we needed. read more