I have worked for thundercloud subs, on and off for about 10 years in my past..At all locations I worked as a closing manager..Now this isn't a difficult job, little more than locking the door, but I did work for one of the best managers in the company-(now deceased-RIP)-a legend really..So, I know the company well, at least well enough for this review to be taken Very seriously...Certain locations, were starting to disturb me, and I wondered if there was a shake up in upper management-then I popped in this location in a small shopping center just east of I-35 ..really it's entrance is off of koenig lane 2222 just east of the 290 exit if heading north on I-35..The place was packed and yet the lines ones moved at a quick pace, all the employees seemed calm and cheerfull.(As long as I have been in the FandB industry, I have never seen this consistency with a most likely minimum wage crew). The phone did not stop ringing while I was there, and when it was my turn to order and what not, the young man was calm and all smiles,he repeated my order back to me..I got it to go(which he asked)He said"no problem" when I asked that he slice pickles on on my sub, he remained courteous and cheerful, seemingly unaware of the huge line behind me.....The teamwork was impressive as one employee got my drink for me and rang me up, while the young man making my sub 'cleaned up his station and washed his hands'.Even though I got it to go, I asked to use the restroom and leave my food on the counter, they not only put is aside for me but in the mini fridge-so as not to spoil I guess???Anyways, the bathroom was spotless-which is how I judge most kitchens..When I saw the amount of people in the place I thought I was going to wait most of my lunch break time waiting and then ordering from an "seemingly over worked kid". Instead, I was out of there in no time, the experience was pleasant, the store was spotless, and the music was cool but not over the top...Bravo , to whoever is running that place, usually I can spot a manager right away(this is not always a good thing) and I was again pleasently surprised that I had no clue who the manager was. And even though it was that busy at least 2 voices 'yelled' out "thank you sir-have a nice day" .or something to that effect as I was hitting the door with my easily yet consistent sub..If this Thundercloud is close by to where you live and/or work, make sure to check it out...Location is in very small shopping center..Store name faces 290 acess road, just east of light, which if followed North can take you to both I-35North and/or 183(south or north)....If your coming from say downtown Austin, heading north. Exit 290 exit as if you were going to highland mall. Get in the right lane. You will pass mall very quickly, once you pass Clayton lane and a Texas Land And Cattle steak house(You will be able to see the main light by now), turn into the first entrance to the timy shopping center. Located in left corner of parking lot from their..If you miss this entrance, which is easy to do, simply turn right at the light, take the 1st entrance on the right. First and only business on your left. I have been to this location several times since my first visit and the experience is always the same, I highly recommend it, especially when you are in a hurry during that crucial hour long lunch break......Sincerly, Terry, RW Whisenant read more