Recommend: Yes for a SMALL Ace Hardware filled with caring Staff. Beware of the most atrocious…read moreparking lot I've seen since the 70's. And I mean atroooooocious parking! We've all been to many AH stores so the point here is that you'll walk in to an extremely if not ultra cramped store, IF you can snag one of the 7 parking spots?? It begs a serious business question, why on earth would you put an AH 'here'?? Okay, THAT being said, when you look at HOW the store is ran, I've stepped in here numerous times prior to this review and always, and I mean ALWAYS am greeted, and addressed if not numerous times if I can be helped to find anything, from almost every employee you bump into. I very MUCH appreciate that!! The store is extremely limited in stock variables when considering the other extremely large stores here in Tucson but the hospitality is top notch, IMO. Honestly, the store needs to be placed elsewhere since it's right downtown and really could bring in SO MUCH more business if repositioned, but again, that parking lot.... LOL. Anyways, great little store for sure, if you can get a parking spot. ;-)

I love an Ace shop and this one was great for what I was looking for and a few missing items for…read morethe kitchen. Certain things were definitely cheaper and other things that were clearly $1 cheaper. Things like soaps and cleaning g supplies cost more than a Target. I loved that they even had some Art Supplies here like puffy pains, acrylic paints, water colors and brushes. There were people by the door and every couple aisles or so for help.

Stag are always friendly and helpful- there's never been a time someone wasn't available to hep me…read moreand advise on projects and different options. They are great about returns if something isn't the right size.

Just switched to this store kind and helpful should have done this along time ago. Due to…read moredisability i love this small but we'll stocked family store .everyone remembered my needs and we're so helpful godbless them

The ace hobby shop is absolutely the best, especially if you're into building either model cars…read moreships airplanes you name it. They have some of the best crawlers available in town as well as RC cars and you can't forget the Legos so many different projects whether you're a beginner or advanced, you'll surely find something at this hobby store that will be amazing and all the employees are extremely friendly and knowledgeable.

My mother in law gave me a $5 off coupon she earned that came by mail. Ive used them a bunch of…read moretimes before without an issue. This time they wanted identification, a phone number that matched the coupon. I didn't have her number available and the refused to accept a perfectly valid coupon. After I paid the full amount and was walking away the manager told the cashier "good job". Not quite sure what was so good about losing a whole family of customers.

It was time to get new filters for my AC and I always go to Ace on Pima. Greeted upon arrival and…read moresent where I needed to go. They had the exact size and excellent price...buy 2 and get 1 free. When I need something for the house I know they will always have what I want. Going now for a florescent bulb for my kitchen.

To my absolute delight, the wonderful ladies who open the store dealt with a sexist pig of a man,…read moreby throwing his insanely disrespectful arse out. I got excellent service, found exactly what I needed, and will gleefully make this my go-to hardware store.

Love love love this store!! The entire staff Stephanie,…read moreGloria, Bobby & Mike plus the really sweet cashier that I didn't catch her name but I will are the BEST OF THE BEST I am very grateful/lucky to have this all purpose hardware store so close to me. With the very people working there! Thank you for always taking such great care of me I truly appreciate it and you

It's close it's . It's locally owned…read more It has everything you need! A most helpful qualified staff to answer any questions on repairs , tools,garden ,landscape, grill's ,keys ,paint ,gifts , & toys ! Big parking lot in front . Filled with pros getting supplies & neighbored as well . " Ace is the place !!

If you're claustrophobic and/or have social anxiety, this is not the Ace for you. There are the…read moreentrances on each side of the corner. You walk straight into the cashier counter and if there's a line - people waiting. I just needed spray paint, and the isle was impossibly narrow. Unfortunately when I was looking for my spray paint, somebody else also was looking for spray paint and both being of average build and weight, we still had to side step each other and it was a bit uncomfortable. From my brief experience in here, it seemed like everybody is regulars, everybody knows where they're going, everybody was in and out quickly. Customer service seemed good, I didn't have too much interaction with the employees.

Whenever I come to Ace Hardware, it seems like there's somebody ready to help me the moment I walk…read morethrough the door. I've come here for gardening supplies, cleaners, keys, Birdseed, air, conditioner filters, etc. They have just everything I need for the house. They have a Rewards program if you want to give them your phone number so there's always those little perks.

Stopped by to pick up materials & parts needed for a kitchen &home renovation…read more From help finding items to pro checkout lane all were friendly & helpful . I've been noticing multiple flags hanging prominently near entrances flags that seemly relate to that general immediate area & culture? This location flew multiple university of Arizona flags alternating in both red & blue. East broadway store had military themed flags . Located mid town nw end of el con mall n of target both on far east side of the shopping complex with the biggest Home Depot parking lot I've ever seen ! My Home Depot hook" is college game day sat am's especially college football season with core sponsor the Home Depot. .

While I was at 3689 E Broadway, Tucson AZ store I was racially profiled while attempting to…read morecheckout. The heavy set brown haired woman with glasses wouldn't allow me to use the self checkout on my own on July 17 2026 at 3:21pm. She singled me out when I reached the registers called me over grabs the scanner and begins taking my items to ring me up and watched over my shoulder as I paid. I was the only customer she did this to while I was in that area and she then follows me out the front of the store. It's a shame I have to be treated like that simply because of my skin color. Especially since I spent my money at this establishment.

Ace is the place " newer name here added Paul's Ace hardware …read more Hopefully not private equity buying up medical et al ? After inspiring spring Yelp Tucson Elite event yesterday at DiLuna on Campbell ; Nicci passionate presentation on seeds & organic seeds & planting I found the complete local Tank's organic line of " dirt" compost , fertilizer for 23$ 10lbs ( was 35 $ on Amazon) . It's supposed to rain tomorrow try to fertilize first ; Nicci said plant before rains . This ace big store with great customer service at Swan & Sunrise . The staff on the floor" always so knowledgeable & helpful. Plenty of parking in front .

I have a five year old , all metal hose that failed…read more Shanna, the manager refused to honor the lifetime warranty because it is from 2021. And already a replacement from then. They have a hose in stock. I was told to get a box, pack it , pay to ship it, add a 10.00 personal check to ship the replacement back. That alone is 30.00 including the check and i have to wait to see if accepted SO: On line, 5 minutes in the car lot . There is no phone number on the warranty for the mfg in Massachusetts. Plan B... Overniight, The AP app, $33.00. Be here tomorrow. One star added to Ace for being open. New ownership here, new attitude for clients. They have lost a 30 year client loyalty from me & did not even look up my history. Very Short sighted - Shanna! In Fact, i am going to go to one star because she put the responsibility on me when she had the replacement in her hand.