This is the Grand Daddy of all Ace Hardwares. HUGE! Great inventory and selection. Tons of everything. And that includes employees. How do they support so many employees to work there at a time? I mean, there's an army there. When they aren't helping customers, which they thrive on, there are so many employees there that when they aren't helping someone, they are in groups of three or four having a good time. Morale must be pretty high. You will always find someone to help you navigate the store or give you assistance with advice on your project. Unlike some big box hardware stores where you need a hunting license to find an employee. I love the vibe here. And of course, true to Ace Hardwares, there's more than hardware and tools, albeit that they have a great inventory of both. They have Hot Wheels and Matchboxes. Models, trains, RC vehicles, and all sorts of stuff in their Hobby Store. They have a great selection of candy that you can't find anywhere else. They have a great bottled soda inventory of various flavors and brands. Shoot. Even when I can't find what I'm looking for in this store, a rare occasion, I always walk out with some candy and a couple of bottles of pop. And around 12 different brands of gourmet popcorn. Hey, you want the best popcorn? Get one of the Whirly Pop poppers there, priced at a really decent price. It's an adventure just exploring the store. Go have some fun! 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

This is the third time I have visited this ACE in the past three weeks. Looking for plumbing parts, bolts and some electrical parts. On all three occasions when I asked if they had what I was looking for, they told me that they did not have it. And on all three occasions I took it upon myself to find all three items. We Don't Have It, should not be the first thing told to a customer. On the plumbing parts I was told that what I was looking for did not exist! I was holding the old part in my hand! And I did find on my own one ales over. Sad to see what is happening to service. read more

The ace hobby shop is absolutely the best, especially if you're into building either model cars ships airplanes you name it. They have some of the best crawlers available in town as well as RC cars and you can't forget the Legos so many different projects whether you're a beginner or advanced, you'll surely find something at this hobby store that will be amazing and all the employees are extremely friendly and knowledgeable. read more

Ace Hardware - Hardware Stores Near Me - Tucson, Arizona

Ace typically a good price and selection especially if you're an Ace member using coupons. Beware the coupons can be a farce because if you're not extra careful you will miss the exclusion list inside of a list. Wanted to purchase Black and Decker cordless grass trimmer. Had checked the list to make sure B&D not on exclusion list. It wasn't. But apparently they have another list hidden. This list is another exclusion list without product names. It just excludes all items associated with that kind of product. In other words they won't honor the coupon for any regular priced trimmers or edgers. Period! Don't worry though. I might not get the better price but I'll buy it online! I know the price I'll pay and I won't have to waste gas driving to get something and then get NOTHING! read more

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Amazing selection of everything. There customer service sucks! I only need to be ask once if I need help. I dont need the same 3 fuckin people asking if I need help. So aggravating I left withouy buying anything! Congrats Ace, youre so helpful you talked yourself out of a sale. read more

I've shopped at this hardware store thousands of times owning a house in this neighborhood. I will never go back to support this business again.. the lack of wanting to help me but ask every person around me if they want help and when I say I needed help, they look at me and say maybe this isn't the place for you. I gathered my references which I came to the shop with for help whoever owns this place you need a culture shift or blatant racism is part of your customer service handbook read more

My mother in law gave me a $5 off coupon she earned that came by mail. Ive used them a bunch of times before without an issue. This time they wanted identification, a phone number that matched the coupon. I didn't have her number available and the refused to accept a perfectly valid coupon. After I paid the full amount and was walking away the manager told the cashier "good job". Not quite sure what was so good about losing a whole family of customers. read more

Not only is this place so much fun just walk around and browse, the staff there are what makes this store so special. Everyone working there are soooooo nice and always asks you if you need any help. Store is well organized and easy to find things you are looking for. read more

They're so friendly and helpful here! Had to go to the bathroom before I shopped and they walked me to it since it's like a maze in there and showed me where the bird food is. Such a huge selection from house goods, to excellent popcorn seasonings and more. I was able to get my bird food for much cheaper than I thought. read more

This is a small but pretty fun store! They have a large selection of anything home type hardware you can think of. I do like how the associates regularly ask if you need help as opposed to other stores where you need to practically hunt someone down to help you. The aisles are well labeled and well stocked. read more

Best Ace store in Tucson!!! Service was fantastic and selections were very vast to pick from.

Ace outdoor power. Had a lawnmower in for repair. Went to check on it, and they sold it for repair costs. Manager wasn't truthful,cause I never received a message it was repaired. read more

Love how big this store is. Has pretty much everything you need. Great key service this visit. Fast and friendly. Our dogs really like the treats they get when we check out. read more

Today I have a small project and I need a 20 foot piece of one inch black pipe. So I called 3 ace stores and only 22 Nd carries full length pipe. But now I needed it cut in half so I can transport it. And join with a coupling, supplied there. No worries, ready in one hour for will call. I have Ace rewards so that was 12.00 off the total. It was ready when I arrived. The store is so big I had to ask where pipe was. They carried it to my truck and tied tape on the end to warn drivers behind me. Worked out great. Project done. read more

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It is a big Ace store so for that reason I appreciate it but dang some of the staff have a hard time to crack a smile, that was unpleasant, very cold. read more

i'm reviewing the Ace, in Tucson, on 22nd. i love this place because it literally has everything you could want. :) i was there on 9/18/25 @ 3:25 pm & had an excellent experience & a very bad experience, both with cashiers. first i'd like to send out KUDOS to Aida who truly cares about the customers. she has EXCELLENT customer service skills. starting with a huge smile, a hello & how are you doing today greeting. if she's not a trainer, she should be. she's a keeper for sure. :) :) now i'd like to review Misty, the other cashier. not pleasant at all. :( :( no smile, no hello, no nothing!!! she made me feel like i was bothering her by asking her a question. seriously lady? she should be working behind a wall so no one can see her or have to be taken care by her. WOW!!! i suggest she take lessons from Aida & learn how to treat customers. maybe she needs to be retrained. just saying! bottom line is "treat customers the way you'd like to be treated or how you'd like a family member to be treated". i will continue to shop at this Ace & i will not allow Misty's HORRIBLE customer service taint my feeling for this store. i truly hope the manager sits down with her & explain how she should be with customers. thank you, Ace, for being there with all your choices of items. btw: the store is very clean & organized. KUDOS to you all!!! :) read more

This is one of the best Ace Hardware's I have ever been in. It is close to where I work, so stopping in is easy peezy. . I know just about everything I need...THEY WILL HAVE IT! It is also fun to putz around there. They have old signs (and other nostalgia items), that remind me of a simpler time. Even during our ever changing normal as COVID-19 evolves, the shelves are stocked, staff is cleaning all the time, and customer service is EXCELLENT. It feels like the people that work at Ace actually ENJOY working there, and that vibe is felt by the customers. It is MORE than a Hardware store...it is a destination! read more

Been shopping at the Ace Hardware on 22nd and Kolb for over 40 years now. Always fun as it is a great store. Today I went in to get some tooling for my Dremel tool kit. The employee got the kit out from behind the glass and took it up front for me. That was a first. Made me feel like I was a potential thief. I felt very insulted. Will I have cameras following we around the next time I go in there. Don't know if I am upset or just creeped out. Really made me feel like crap. read more

What a store! My guy and I visited another Ace and we were told go to this location on 22nd and Kolb because it would knock our socks off. That guy was not kidding. This store is huge! You can find just about anything you need here and then some! I was impressed by selection and variety I haven't seen in other hardware/home improvement stores around. Not only did we find barbecues but all sorts of grills, smokers and various type of wood chips we've not seen elsewhere. Accessories for grilling, gadgets, brands and tableware but cookware, ceramic pans,Lodge brand cookware (some I've not seen before in stores), loads of Corelle brand ( even those replica old time patterns ones), some never before seen by my flavored "candies" by my eyes, pots for plants, bottled soda, some camping gear, teapots (really intersecting ones), rocking camp chairs(we've been looking for those), and hardware! It's been so last century since I've seen nails and screws sold by the pound. Whew! We spent quite some time looking atound, but to be honest I wanted to come here when my other half and I were told they sell chickens(chicks). Found some Radio Flyer kiddie cars in some really cute styles. It was refreshing to find items not carried elsewhere . Oh, yes we will be back! Besides, I have my heart set on a few items I spied in here for Mother's day read more

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A few days ago, I went in to grab some hardware items for my project, after I grabbed my items I wanted to walk around and shop a bit. After awhile I notice I was being followed by two employees for no reason, and it made my experience horrible. I didn't think they treated their customers like this. On top of that NO ONE even asked if I needed help. I thought Ace was the helpful place... One lady completely ignored me when I walked in and she was the one of the employees that was following me and I was able to catch her name, Tiffany. I will never step foot in this place ever again after the way I was treated. read more

Favorite hardware store in town! People are super friendly and helpful!!! And what a cool complete variety of stuff for a hardware store! I would highly recommend checking out their selection of kettles! I got one that looks like a strawberry and whistles like a harmonica! read more

Said to be one of the biggest Ace hardware stores in the country , maybe one of the oldest too? It probably has everything you need , except what was needed to fix our older lock. Many cool pedal cars ,bikes, flyer" wagons in front , for kids & kids at heart . Across from palo Verde high school Nw western strip mall 22nd & Kolb ( near new brunch spot in original poco & moms on kolb) . Plenty of parking in front , many helpful ace employees stationed & roaming both . Narrow aisles but saftey protocols with masks , spacing, & checkout shields . Ace is the place"! read more

Definitely the biggest Ace Hardware store I have ever been to.. Compared to the one on my side of town with terrible customer service and everything is locked up this one is pretty cool. Although they didn't have the exact item I needed I found a similar substitute that will work. I would classify this as more of a general store than a hardware store. They even have a hobby store and I was surprised to learn that they have designer spray paint cans. You pick out the color and style of nozzle you need for your spray and you are good to go. Definitely not the same ones I've seen people on YouTube using is using on a train or wall or something. read more

The most shopping I've had since the start of covid. This store is stocked with everything. I literally walked all the aisles so I won't miss a thing. Went to get pellet grill items and the BBQ section was a store unto itself. read more

Ace Hardware - The primary grill section, pictures don't do it justice. - Hardware Stores Near Me - Tucson, Arizona

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Went here on June 27th just to pick some things up, the nicest dude Ian helped me out and was super cool too talk to, made my trip 100 times easier and even showed me what was best for my low budget! We need more employees like Ian and he definitely deserves a raise for being such a nice guy! read more

This is a nice Ace Hardware location. It's large, well stocked and well staffed. There's always someone available if you have a question or need help finding something. They've got all sorts of nuts and bolts, tools, pool, kitchen, bathroom, garden and garage stuff. If you need it they've probably got it. They've also got a nice selection of flavored sodas and candy too so get yourself a little treat! read more

Ace Hardware - Chicks! - Hardware Stores Near Me - Tucson, Arizona

I love this Ace. 1 it has almost anything you need. 2 the shelves (excluding the 2020 pandemic) are always fully stocked 3 the staff is amazing. Always helpful! Friendly when you walk in and helpful on the way out. Shout out to the amazing people that are dealing with the sh!tty a$$ people who cant stay home. read more

I was there earlier this morning. I first called and spoke with Brittany in hardware. I asked a handful of questions about having locks rekeyed. She was polite and explained the process. When I got in there, Aaron was the one that actually rekeyed my locks. He was also very nice and helpful. While I waited for my locks to be rekeyed, I talked to Brittany about my sliding glass door. She suggested that I get new rollers put on it and explained to me it isn't a one person job but that it's also not hard to do. I was in the store maybe a total of 15 minutes from entry until I checked out. Overall my experience was pleasant. read more

Best ACE hardware I've ever been in. Outstanding employees and customer service. Home Depot sent me to this ACE saying they have everything here. Its rare to get so much help, this might be my new go to spot over Home Depot! Can't thank the employees there enough! They have such a huge selection of items here and had what Home Depot didn't. read more

This was my first time here at this location and let me tell you I have never been to one that had so much to offer. The staff was awesome and very helpful wish we had one like this in San Antonio,TX. read more

I worked for this company and there was a Karen ......... that was Karen too much about what the fuck I was doing I have worked for ACE Hardware for multiple decades and I have never been treated so poorly Karen's husband died supposedly he probably killed him self because she was caring too much about what he was doing....... I literally went to the hospital have documentation and then my grandma died and I had to take time off and they fired me fucking sad sad company to work for do not work for this company!!!!!!! Don't get me wrong ACE Hardware is a great company to work for but do not work for this company in Tucson Arizona!!!!! read more

Biggest Ace Hardware west of the Mississippi River. It's basically a roadside attraction. It essentially takes up the entire strip mall except for a hair salon. Huge housewares section. A big arcane soda drink section. They have baby chickens. Lots of normal and not so normal stuff. The Ace staff is very attentive and knowledgeable if you have questions, or they'll let you browse. They own the hobby center on the other side of the hair salon. Models and trains sold as well as displayed. It's an old school hobby store. Lots of pictures of the place are on display. Well with the visit. Like I said, it's a hardware store that qualifies as a roadside attraction. read more

Ace Hardware - Yes, it takes up almost the whole strip mall. - Hardware Stores Near Me - Tucson, Arizona

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This is the best hardware store that I've been to in the past 50 years! It is huge, and they have everything from chickens to screw drivers. They also have a large friendly staff that will help you find it all, unlike the big box stores. read more

I love this store. The "Hardware" in the title of this ACE is totally deceptive. This is not just a hardware store. This is an everything-you-didn't-know-you-wanted-until-you-saw-it-here store. Seriously, this is a shopping experience. If you haven't been in here before, take 30 minutes and check it out. They're constantly getting new must-haves outside the realm of hardware. I do come here for hardware, but I come here to just shop for cool stuff much more frequently. Check it out! read more

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Ahhhhhh! This place has everything! It's like a hardcore bed bath and beyond. I always thought they carried nails and hammers..... but they have like kitchen accessories and everything the inner housewife (for the handyman) would love & appreciate! Yay! read more

I went into Ace looking for a particular set of screws I knew would be tough to find. I know this store has an impressive inventory of such hardware, so I figured if anyone will have them - this store would. Shout out to Hector and Aaron who went above and beyond to not only help me, but ensure the set of precision screws they ultimately found (took some effort!) would work for the specific application I needed them for! That level of customer service and care is as refreshing as it is rare! I had three other employees there ensure I was being taken care of too - which is a far cry from those other "depots" where you can't even find an employee, let alone one that cares to help. I'll be back, and I highly recommend. read more

As an "Ace Hardware", this is definitely as good as it gets. This is probably their flagship store. I've never been in an Ace store as expansive as this. They have EVERYTHING!. The place is huge. I wish my local Ace was like this. Almost as large as a Lowes or Home Depot without feeling like you're in a warehouse. The staff is ready to help. Quick checkout. Very friendly. read more

I just shopping Ace Hardware on 22nd /Kolb They are so helpful with everything and sharing their Knowledge Robert in "Electric" so so helpful and kind with what I needed. Thank you‼ read more

So helpful! So friendly! Thank you Simon in hardware! Awesome customer service! I recommend this store to anyone!

Super helpful employees. I came in for a yeti mug for an Xmas gift (everywhere else in town was sold out) and was pleasantly surprised to find that the store would do custom engraving. The customer in front of me had a large order so I said I'd come back. The employee Rick said if I left my name and number he would engrave the mug and it would be ready the next day. I received a call from Rick the next am letting me know it was ready. Great customer service, nice store, will be back for more mugs. read more