Came into this place and wanted to get some pliers for my fiancé truck and this place has all the yard work and car tools and etc...They got a lot of useful stuff for home and work. Service here is great when they see a long line , they open up another register to shorten your wait time. They're very nice and friendly here. Selection here they got brand Milwaukee, Quinn and Pittsburgh etc...they have very good deals for all the tools you need, for a good price. Never had any issue of returned or refund. read more

Harbor Freight Tools - Hardware Stores Near Me - Tucson, Arizona

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I always look forward to a visit at Harbor Freight Tools. The staff is kind, willing to help and I'm always greeted with a hello at the door upon arrival. I do a lot of business with these guys, usually at the 22nd location, but everywhere, and never once did they make me feel unwelcome and never regretted a purchase and always walked away with quality products. Thank you guys and keep up the good work! read more

Pleasant, knowledgeable and attentive staff. Good quality products that help you get the job done.

Very impressed with this store! This store is THE most organized I've seen in the Tucson Valley. I'm not sure if they do the volume of the other stores but they clearly are up on cleanliness. The Staff here are also outstanding and attentive. I live on the opposite side of the Valley but worth the travel! Recommend: Absolutely! read more

Harbor Freight Tools - Very clean and organized! - Hardware Stores Near Me - Tucson, Arizona

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Updated review 11-23-2020 So many useful items for work & home maintenance here. A must stop if going camping. Also available for online shopping. This afternoon I was so impressed with the saftey protocols and how clean and organized the store and helpful staff were both. Only one cashier but of course when I reached the cashier another register opened. Not meant to be on that corner intersection is my rational for added patience. Again tricky to find on n side of ins west of thorneydale sp driveway west and adjacent to discount tire ( outside check in there) . Very practical useful tool items & more including electric fly swatters still legal to kill the " state bird" Jk. Harbor Freight is like the dollar store you go in to buy a couple items and come out with more than expected! and set back behind discount tire. read more

Harbor Freight Tools - Set back n of ina & discount tire - Hardware Stores Near Me - Tucson, Arizona

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DO NOT shop here! Their products are complete junk and they are legally stealing from people everyday! They just "stole" $130 from hard working husband for a "restocking fee" for a generator that was defective as soon as we took it out of the box and turned it on! This should be ILLEGAL! https://www.facebook.com/harborfreight?mibextid=ZbWKwL read more

Was told to come back for a sale item the next day with a barcode and couldn't honor the sale... made me waste my time .... Horrible service

Good chain store with a huge parking lot, friendly staff with words of advice. The shelfs are well stocked and the prices vary due to all the sales that take place. read more

Called this store to get the general manager number, left a message with a person there. Still waiting!

I cannot remember if I already provided a review of Harbor Freight, but highly recommend it. I have made purchases from HF in three states at multiple stores. Consistently, their customer service is excellent, even greater Han excellent. Polite, helpful, friendly. I have always been satisfied with the products I have purchased. Hand tools, power tools, all have functioned well. However, my use is not that of a professional, whose use is daily. If you want to get in and out of the store quickly, want to be treated like you are the only customer in the world, and want good equipment, go to Harbor Freight. read more

I needed new AA batteries and I had a coupon for free batteries with any purchase. So I got a Caulk Kwik-Seal Adhesive ($2.39 with a 20%-off coupon) and 24 AA batteries (free). These batteries don't last long in my computer keyboard and mouse, but the price is right. read more

(Skip to the end if you want it straight to the point ) Usually everyone I meet when I come in here is super nice and extremely understanding since my mom comes in regularly, but I came in one morning with my mom to buy some stuff and normally if it was part of policy I would understand why we couldn't do some of the things we do ( backstory: my mom uses a coupon ad and it limits one per customer and normally she will use it and then since I'm technically another customer I will also use it ) and so my mom has been going here for easily over a year and never had they ever given us the issue of using the same coupon for different people. Also know that my mom has gone there within the week (because we are working on our yard and need tools) and has never heard of this rule where you scratch out the coupons you use. Some backstory to myself I also work in some sort of retail so I understand how it may feel to be working a cashier or on the floor, and how we have policies to uphold, but the thing that irked me the most was that I'm sure she didn't even care about her customers not even that it just seemed as if she was making up rules or giving her customers a hard time. I think I would've definitely not been as offended as I was if it seemed like she even cared. Not because she didn't think it was appropriate to say sorry or anything after we were shocked about what had happened but more or so because she obviously just didn't give a f*ck. I'm sure working in retail and trying to make my customers happy and my first priority has shaped me to easily spot out bad customer service, or maybe just be super picky about it, but I hope anyone who comes in here next gets better service than I did. I also hope in the future they will be more clear and consistent with their policies, but things I would like to ask would be if I had found this ad online used it successfully and simply handed my phone to the person behind me or even simply given him the link or even printed out multiples of this coupon/ad , how does this make it any different than reusing another in store ad ? If they made it that difficult could you technically just photocopy the ad you wanted to use again... (Hence my thoughts on why they have never made it a problem in the past to reuse ads or coupons they simply made it a limit to one a customer and had an expiration so it wasn't infinite) read more

Just had an absolute 5 star experience here at the Harbor Freight on Ina Road! I had bought the 100 watt solar panel kit in April...it is now November and just now got around to opening up the box for the first time. Upon opening my heart sunk as the kit was missing several parts including the controller.....I thought oh no I am screwed as I bought it in April. Today I drove up to harbor freight and was loading in the front door of the store with my huge box in a cart. An employee by the name of Jeff jumped in to help me enter the store. I noticed Jeff's name tag said manager....oh sweet! Before I could even tell my story he said: " are you doing a swap? Because if you are you can stay right here and we will get you another one!" I told him it was missing the controller...within a minute another employee was wheeling one out to my car! The whole transaction took 4 minutes......I mean wow! Both the employees were very pleasant. Thanks Jeff! You made me so happy today! Am doing my test run of the solar next week on a camp trip in the desert! read more

Disclaimer The quality of the tools they sell here is well on the very low end but so are their prices. If you are not a tradesman or need the tool to last more than a job or two then it just makes sense to cheap out and get that will make you life easier for about the same price as a rental. Just dont expect it to become a family heirloom. Of the 2 harbor freights in town this one is Far better. They have a larger selection and seemingly better staff. You will finder nicer stuff in the open box section. Also the patrons are, well I cant use the word I really want but, the east side store shares a parking lot with wal-mart neighborhood market enough said. I live down the street form the one on 22nd and I would rather drive across town and go here than go to the closer one. read more

Cool Place for tools, or if you just want to spend the day walking up and down the aisles looking at all the tools and try to come up with a justification that you can give as to why you need a certain tool. They have a table saw there that is about 4 inches by 4 inches and about 3 inches tall. It has a blade that is about 2 inches high. This thing is awesome and I'm sure it would help me complete my house maintenance a lot faster so I can spend more time with my wife and kids, and I'm sure that if I explained it to the wife this way she would probably run right over there and buy it for me. (note: when you walk into the store, take a quick left , go down to the end, and it is right there on the table to your right) read more

This is like a toy store of tools and knic-nacks. I love it here! Big location, lots of things. I walked out with a magnetic tool tray great for putting bolts and keys in that sticks to the fridge, and some stuff to fix cracks in my windshield, an ultra cheap survival/hunting knife. And to top it off they threw in a freebie tool when I checked out. This is like a fun Ace Hardware with security alarms and safes, massive amounts of hammers and gear, deck chairs, garden gnomes, 4X4 tow equipment, saws, and on and on. Prices seem fantastic. Lots of fun to browse for men and women and kids. read more

Terrible customer service. Approached a checkout counter, was told to go to a central line and wait so I did so. As I waited another 20 minutes, I watched another customer approach the same cashier, bypass the central line, and the same cashier proceeded to process his purchase. I wasn't the only one in line to watch this BS. I returned my items to the shelf and took my business elsewhere. Don't waste your time shopping at this store. read more

I dont even wanna give this place any stars...first time i go in and buy something and then return it i forget my wallet in the store. (Yeah i know, that part is my fault but it happens to everyone)..i come back to retrieve it and my money is gone...the staff and managment is very dishonest....that was money for my fathers funeral i was gonna put in the bank that day and they couldnt even be kind enough to give it back. Just know that Karma is a bitch and its coming for you.....i hope whoever the manager is i spoke with or the employee that was with you gets what they deserve...thanks for giving me so much pain when you could of done the right thing and be honest and gave it back. Why didnt i call the cops? Because the manager i spoke with said they didnt have cameras... Yeah i know right...for a company who is owned by amazon by 4.1B doesnt have any cameras?...i didnt believe him...but they werent worth my time. Ill let Karma take its course :') And i hope the owner reconsiders who they hire...cause you got a bunch of thieves on your hands. Yeah i dont remember his name because i was so upset from the whole situation but i know for a fact ill remember his face forever!! Karma is a bitch! read more

Harbor Freight fills an important need. They are niche tool suppliers and they sell tools that get the job done. My water heater recently went out and I was resigned on spending approximately $1500.00 to replace it. Since I had nothing to lose I decided to take a crack at repairing it. With a $15.00 dollar tool purchase at Harbor Freight I was able to resolve the issue, repair the water heater and save over $1400 dollars. I could have been a tool snob, insisted on Snap-On or some other expensive truck based tool company and spent hundreds of dollars just for the tool but I chose to just get the job done. The tool was well made and I didn't have any issues using it. If it failed tomorrow that would be fine because I've already saved big, but that won't happen because it was well made. Before starting a job check out Harbor Freight first, pay yourself and save money. read more

I love coming to this store, the people are great and helpful every time I'm in. They have great deals and I have not had any issues with the tools I buy from here. I have bought many tools and have been happy with all. read more

well have been shopping there for 3 years to get the disposables for company. Jennifer the assistant manager set up our account to pay with company card. but she has no authority to do so. since new store manager came Jennifer decisions are invalid and she has no authority to make decisions there. if you want the same prices and better customer service ace hardware on prince are the same prices and you get better care from a personal store then a company like harbor freight. and to boot the tools will not break down and are not as cheaply made also agree with other post if you have to use the cheep stuff 22nd is far better the sell 7" cut off wheel for grinder for metal where ina will sell the tool but not stock the parts to go with it. they will take the time to understand the question and try to help as where ina will look at you like you just interrupted the best part of the movie read more