I purchased 3 items on 2/11/2026. One item was a table fan that didn't meet my needs. Two days…read morelater I tried to return it. The manager refused. It had not been plugged in, was not a cut item, a tool or tinted paint. I became so enraged, I threw the fan on the ground and broke it to bits. This has been my go to Ace when I am in this area during the winter time. I will NEVER return and I will spread the word that this store has very poor customer service

If you want to walk into a customer-unfriendly dead zone, this Ace is the place. Talk to the store…read moremanager and learn why. She's sent the clear message to the staff that the customer is never right. Better hold onto that receipt if you ever want to get your $5 off. They don't honor you electronically, and if you challenge the manager about it you get all but told to eff off. She blames that bad policy on corporate! Avoid this Ace. It ain't the place. Better off at the Ace store in Sahuarita or True Value in Safeway shopping center. They're actually helpful and care for their customers. Their prices and inventory are much better as well.

I buy all my Stihl equipment here and get my equipment serviced here In store best ace in town…read moreevery time I walk through the door I get greeted and asked if I need any help finding anything and when I'm shopping the associates will walk by and ask if I'm finding everything ok love this ace great location and employees! Always get discount coupons and rewards. This ace is the place haha

Zero stars...but I give one because I can't choose a no star option…read more First of all, when I asked an associate for help, she ignored me. She was facing items, but she chose to keep her head down. When I asked for help again and she decided to acknowledge me, she told me to go wait in the aisle I needed help in and she would send someone over. No one came. Several of the older associates walked by and stared, but when I tried to flag them down, they melted back into the cursed dark aisles of no return and vanished. Ended up trying to find my part on my own but I ended up driving into Tucson and going to Home Depot where the associates were more than happy to help me match parts and look at compatible items.

If you Google BITS Computer Service you will get the above address. It even has a stone sign in…read morethe window that says BITS Computer Service. But it is not BITS. They taken down the over head sign but that is all. When you walk into the shop it is nothing like BITS. It is a mess. When I asked how long they had been at this location I was told 12 years, which I do not think is true. I finally asked for one of their business cards that when I found out their real name. I already had my computer with me so I decided to leave it to be repaired. Mr. John Bolling said it would take a couple of hours but that he would get right on it. That was about 9:30am, so about noon I had not heard from him so I called to see how they were coming. The women who answered the telephone said John was out on a service call so I asked when he would be back and she said any minute. So I asked her to to get him to call me as soon as he got back. I asked how he was coming on my computer, she asked my last name and said if was on his work bench running a scan. This was a lie. So about 3:30pm I decided to go down and see what as going on. When I walked in John and the women who works in the shop were both sitting at his work bench eating. John was just putting a big french fried potato in his mouth. My computer was setting just where I had left it some 5 hours earlier. I said that I was taking my computer with me. He did not get up from eating and did not say one word. So I want to warn everyone, do not take your computer in this place to be repaired.

From the owner: We Diagnose, repair, sell, and custom build personal computers for home and professional customers…read more We cover a broad range of IT services from consultation to networking, including Virus Removal Service, Mac Support, Manual Virus Removal, computer performance optimization, computer hardware/software repair, wired and wireless networking for both home and business. Bits has been serving the Green Valley & surrounding areas since 1993. Stop in and see why we're the most trusted computer service & repair store in the Valley! Friendly, knowledgeable staff at a fair price.

This is my 2nd gas hot water heater I have purchased from Plumbing Supply on Grant. 1st heater…read morelasted 9.5 years, both visits were extremely well from everyone helping to make sure I was purchasing the correct heater and new parts. I shall return there for my next appliance and parts as needed. They even helped to load it in my trailer. A Happy Tucsonian.

I had an exterior spout that had a persistent drip and didn't want to pay for a plumber to come out…read moreand do a repair that I guessed wasn't too difficult. Thank goodness for YouTube and the Plumbing Suppliers store. I brought in the interior part of my spout and they helped me get it open so I could replace two O rings, one was completely worn out. They also suggested I use some silicone grease to avoid the plastic rings from becoming brittle and extending their use. All this for about $4.19!!! There were a number of professional plumbers getting supplies in the store, but I appreciate how they took their time to help me and not make me feel silly for not knowing exactly what to do. After I got home I was able to make the repair in about 5 mins and the dripping has stopped.

A recent move to Tucson sent me on a very extensive search for a source of healthy, organic soil…read morefor my backyard vegetable garden. After researching online, and speaking with experts at various garden centers and landscapers, the conclusion: Tank's Green Stuff. The customer service agent at Tank's Green Stuff provided excellent information and answered all of our questions as to what soil would be the best option for our garden. She gave us the cost estimate for the soil and delivery fee with a date and time it would be delivered. We ordered two(2) cubic yards of Tank's Green Stuff - Pro Planting Mix to fill our raised beds. The cost estimate was exactly as described, the delivery was on time. Tim, the driver who delivered the soil, added a bonus to the entire experience. When he pulled up to our house in his big, delivery truck -- our neighbor and her children (two-to-15 years old) came outside to watch. He made the experience, not only accommodating for us, but fun for our neighbor and her kids. He even honked the big truck's horn twice before pulling away -- to much applause by the neighbors!! Thank you Tim and Tank's Green Stuff!!

Website is difficult. Can't bring up their location! They should be taken of Googles list of…read morenurseries in the area!

Hit or miss. I live in Drexel Heights, so I have a 32 mile round trip…read more Sometimes the cartridges work fine. Other times, I either have to make multiple trips, or return a defective item. This week I got an HP 206x Magenta cartridge for my laser printer. As I was removing the tape the tiny plastic piece holding the chip fell oft. I couldn't figure out how to put the chip back onto the cartridge, necessitating now a 2nd trip to return the cartridge. It is a 90 minute round trip. So I will have 3 hours time invested in a product that doesn't work. On the positive side, they will either refund my money if it's less than 30 days, or replace the item. I will opt to return. It would be less time, albeit more expensive, to go to Office Max and get the cartridge there, instead of not being able to print for several days. I should have saved my old cartridge. At least I would have been able to print black and white. The staff however, gets an "A" for customer service.

Love this place and their new location behind Mama's Pizza. I had a printer emergency this morning,…read moreand it was solved lickety split. Best customer service ever. Buy local folks and get your ink replacements same day. Just sayin'

I had hardware installed on my new kitchen and bathroom cabinets. I supplied the hardware. It was…read moreeasy to set up an appointment. Quality workmanship at a reasonable price. Workers thoroughly vacuumed work areas upon completion. Would definitely use them again.

Am absolutely thrilled & thankful for the work Jeff Dalecke did to get my in wall microwave…read moreenclosure to fit the previous space... Just tremendous work... Highly recommended. jrp

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys