Didn't end up hiring them but had a great experience. Jason responded to my query by email AND with…read morea phone call. He let me know that the problem wasn't something he was tooled to address BUT gave me a great recommendation for another local company. They were as good as he said they were. Now I have two go-to companies.

Jason was great. Did quality work in the timeframe he had indicated originally…read more . He listened to what I wanted and needed and gave me exactly what we talked I would highly recommend Swell Plumbing!

Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.

We used Bassin Plumbing for a total second floor master bath remodel at the recommendation of…read moreGeorge Morlan plumbing. Unfortunately, I trusted their recommendation and didn't check them out with the CCB. Had I done that, I would have steered clear as he has had previous (and recent) complaints. After my master bath was completed, I noted water leaking under my sink and my shower water didn't get hot. They came out and corrected these issues. I didn't use my bathtub for almost a month as other remodel was being finished. When I did use my bathtub for the first time, I could hear water leaking the entire time I was in the bath. I had no idea how big of an issue this was until the the next morning, when I went downstairs and had water leaking through my ceiling onto my dining table. They came immediately out to investigate and after cutting a hole in my ceiling found that the leak was from the drain itself. Basically the water was leaking around the drain and pipes. The owner was initially apologetic, accepted full responsibility and assured us he would take care of everything. At this point, we were skeptical and had lost all confidence in this company and the quality of their work, as well as their work ethic/integrity. We checked with our home owners insurance, who said they would cover these damages. We offered to have our insurance company take over, if Bassin Plumbing was willing to cover the $500 dollar deductible - they could then "walk away". He declined, stating he accepted responsibility and wanted to take care of it. Over the next several days as they were repairing the drain, the owner and his employee, Tim, started to place blame on anyone and everyone - deflecting from themselves and the work they did. It was so unprofessional and just added to the stress we were already experiencing. For example, saying things like "you must have bumped the tub knocking the drain loose". Really? They also tried to blame the tile guy - stating if he'd grouted around the drain, the (entire bath tub full of ) water would have leaked upstairs on the bathroom floor instead of down stairs through the ceiling causing all the damage downstairs. Really? Had they put the drain in correctly, set the tub correctly and properly tested everything - there would not have been a MAJOR problem. The tile guy had NOTHING to do with the plumbing - which was the cause of the leak - not the grout or tile or anything the tile guy did or didn't do. Also, since all this occurred I've looked through the owner/installation manuals (they left) and discovered they did NOT set the tub per installation instructions. I also learned you are suppose to fill the tub for 24 hours to test for leaks - this also wasn't done . I did question if they tested ANY of the plumbing - come on, a leak from a sink, a shower that doesn't get hot and now a major tub leak and I'm suppose to believe they did proper testing? I'm calling BS. The evidence speaks for itself! After all the drywall and painting work was done to repair the damage done by the leak, the owner of Bassin Plumbing refused to pay. He reasoned that the tile guy should have to pay for half of the cost. However, at the time of this review - we haven't received even 1/2 the cost of repairs. The cost of repairs was really nominal ($1150) and less than I expected and only a small fraction of what I paid this plumber to do such terrible work. It's unbelievable to me that he would be so unprofessional that he would go back on his word, not except responsibility for his work and make excuses and blame others for something he is so clearly responsible for. Had he done the right thing and taken care of this as he said he would, I would not be writing this review. I would have never recommended him and warned anyone I know looking for a plumber to avoid him at all cost - but I would have spared him a bad review. However, I genuinely feel writing this review is the responsible thing to do to warn others, as I wish I'd been warned.

They were very effective in diagnosing the problem. We have not had them fix our problem yet,…read morewaiting for insurance company. Really nice fellow!

Budget Rooter has taken care of issues with a shower faucet and a drainage pipe. Both services…read morewere done well.

Their service technician just completed the job and departed and I must say I was really pleased…read morewith all aspects of the experience. I have a small storm drain line that serves my gutter system and a floor drain on the back patio under my deck. Over time it fills with the sand that slowly wears away from my roofing shingles along with any other bits of moss or debris that winds up getting flushed down my downspouts. I had this same company out 4 years ago when I first bought the house to flush it all out with a hydro jet. They did a great job and the price was very, very reasonable. Unfortunately, this past week's storms let me know that it was again clogged to the point of being unable to keep my patio from flooding during really heavy rains. I called them up again and was really pleased that they could get to me in a couple of days (it wasn't an emergency and they may have been able to get to me quicker if it were, but I didn't ask). I was even more pleased that the same gentleman who came out the first time was still with the company and would likely be the one to come this time as well. And he was. Loel was an absolute gem. He showed up on time (few minutes early...). He did an incredibly thorough job. Both times. This job was hourly and he didn't dally but got right to it. He was obviously highly skilled and efficient with years of experience and was a heck of a nice guy to boot. If I recall correctly, I think I had another of one of their guys out to clear a tub drain with a traditional auger snake after we bought this house as well and that also was a pleasant and reasonably priced experience Anyway... I can highly recommend these folks based on multiple interactions over several years. I hope your experience with them goes just as well.

Came out to do a sewer line inspection on a house I'm considering purchasing. Results were sent…read morequickly. Highly recommend.

Leak still isn't fixed…read more This man seems to think it is ok to cuss at clients via text. He was unable to do the work while I was home due to the fact that he purchased chipped sink. He did the work while I was on a work trip and my boyfriend let me know that that a rebuild he did was not done and in fact leaking in a different place. He returned to fix it. I am still out of town do not know of its correct and simply asked to get a invoice to pay email via square. (HE HAS SQUARE, I run my buisness viasquare I sent him screen shots on how to do this) this is when he started cussing. I told him it's not smart to cuss at clients and as a business owner he should know how to do this. Square will protect me if the work is still not right. I do not want to give a stranger my credit card number when the work was not done right the first time. Seems simple enough. Cussing. At. Customers. Is. Not. Ok.

So happy to have found Mike! I live on the mountain so it can be hard to get a service call in my…read morearea. Mike was happy to come out and help me with my plumbing issues and was also super knowledgable and nice. I will be using him in the future and it feels good to have someone dependable to call.

Brian and his crew came by and did a great job. From starting estimate to job completion,…read moreeverything was straightforward and quote was honored even though a little extra work was completed. Price was affordable, timeline was accurate, couldn't be happier with the job completed. I will call Blakely plumbing first and tell others to do the same!!

Fantastic family owned business! Brian and crew were friendly, knowledgeable, and affordable. Had 2…read moresmall projects plus replacement of all four toilets in the home With "comfort" models. caught them at the right time in workflow and all was complete within days of the bid visit.

I asked for a ballpark price for replacing my water heater. The gentleman…read morequoted $1700 - 1800.00 I asked why the high price? He replied ".....because it is indoors." What crap. I got 2 other quotes and both were approx. $1200.00 I may look old, act old, but my hearing and intelligence are pretty darn good. Find another plumber.

This company is awesome. Dominic (tech) was incredible and professional. We'll use Reliable for…read moreall future needs for home and rental properties. Highly, highly recommend.

Zachary was great , knows his work and done it well, I had an old 30 years water heater and he came…read morecheck it out and came back with a similar water heater now I am saving on electricity, he came the same day I call and took couple hours and done plus he haul away the old one, I would recommend EZ Flow any day, great work and fast, thanks again for your service.

Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.