My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!

I was very happy with the service provided by Fast Water Heater Company of Salem. Our plumber,…read moreJose, was neat, courteous, called ahead, came on-time with the right equipment, and after evaluating the water tank, fully explained the costs and equipment needed the bring our old water heater up to current code. The cost was right inline with the other estimates I received, and Jose applied a $50 Existing Customer discount. Great job, Jose, Five Stars.

Our 40 year old Ruud finally kicked the bucket and started leaking. Called FWH and ordered a new…read moreRheem water heater from Home Depot. They scheduled our appointment a few days in the future and gave us a basic estimate and made it clear additional costs might be added to bring our old house up to code. Lee our installer phoned an hour before he arrived to let us know he was on the way. Lee and his young apprentice did a very good and professional job including inlet shut off valve, leak detection valve, new hoses and soldering of fittings and earthquake bracing.. They hauled away the old heater and cleaned up any installation debris. It only took a couple hours.They were very polite and answered all of our questions. I am very happy with the entire job and the cost. This is the best and easiest way for someone who is not a DIY guy, and who is elderly to get your hot water heater replaced.

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

Had my water heater replaced today by Woodward Heating Air and Plumbing. Two very nice men showed…read moreup on time, took care of the replacement quickly and efficiently. Could not have asked for a better experience, and the fee was reasonable. Should any need arise I would gladly call on Woodward again.

We did not remove the glass until it started to blacken. I have text messages from the company…read moretelling me the logs would not burn, yet I had blackened logs. Again the initial worker told me upfront he didn't have any training on these gas fireplaces, and he called multiple times for help, which is fine, everyone needs to learn. Just hold yourself accountable if you messed up. Yes we removed the glass AFTER it was being burnt. We've had it fixed now and have been told that the previous person who worked on it screwed up.

Had a te h come out to do a clog toilet and it didn't work they came out again and the third day I…read morecalled again and they wanted to charge me again and I told the tech it should be under your 7 days guarantee and she said no and she was arguing with my father that is elderly and has Parkinson's in my home so I called her supervisor and yup he said the same thing and then said it's a plumbing issue and not a drain issue so I'm like why didn't she say that when she came out to do the job

They do not honor their work warranty. They came out to my house which had a clogged sewer drain…read more I told them clearly where I suspect the clog was. The decided to clear out a different part of the line such that water was barely flowing. Upon having to come out the second time (6 days later) when the house was backed up again, they found where the real issue was - exactly where I said it would be. They didn't have the right camera equipment to diagnose the issue and took the easiest approach to maximize their hourly rate. Their initial receipt said "30 day warranty" on the work. However, they charged full price to come out the second time. $550 for the first time, $750 for the second visit when he *actually* fixed the problem by popping the toilet. They should have either done the job correctly the first time, or honored their work warranty (which included diagnosing where an issue is) and reduced how much the second charge was. Just expect that they will do poor work the first time they come out to get your system in minimum working order just so they can bang you again shortly after. I would hire a different plumber that knows how to do the job correctly.

We had Evergreen come out to give us a quote on a repair or replacement of a toilet. The technician…read moretold my wife that the toilet we had was for a pressurized system and told her about how dangerous they were and how they can hurt people. We have used this system for 5 years. He said that he could replace the entire toilet, so she tried to get a hold of me, but I was at work and not available. She felt pressured to make a decision so she told him to just replace the toilet. They then charged her almost $1100 to replace the toilet. The new toilet runs about $285 at Home Depot. Of course, later that same evening we got a quote back from another reputable company, saying their cost for putting in a new toilet was $375, which did not include the price of the toilet, which we had originally planned to supply for whomever did the work. I called and talked to a manager about the astronomical costs and they provided me with the following information/excuse for their costs. The breakdown of how they charge is as follows: 40% for parts and labor 10% for pure profit 50% goes towards operating costs such as their fleet of vehicles and advertising. So just remember that when your quote comes back to you, 50% of your quote is just to pay for their vehicles and their advertising cost and has nothing to do with the cost of actually doing work for you. I wish I would've seen the reviews about them price gouging prior to even calling them. Because I called them to question their price gouging and scare tactics, they did refund us $54.00, as if that makes up for the several hundreds of dollars they overcharged us.

The workers seem to do quality work, but the fees are very expensive. Beware of the…read moreinspectors/estimators that come out to inspect and provide bids; they may not be doing a thorough investigation or providing accurate information regarding your situation and the remedy. Do due diligence and get a second opinion at least.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

Very friendly, on time, and had the part needed to fix our bath tub / shower faucet. In and out…read morejust under 45-minutes. The price was better then expected. We will use Up The Creek again.

Our water heater went out. They were there in 2 days. Had it fixed that day. Talked us through the…read moreprocess and brought everything up to code. All with a great attitude.

I had a backyard with drainage issues. Even after weeks with no rain, it would be a muddy mess…read more With rain, it would turn into a pool. I contacted Mid Valley Drain, as well as a few other companies, about getting a quote. James immediately answered the phone and said he could be out first thing the next morning. He showed up on time and by that afternoon I had a detailed quote with multiple options, all broken down by parts and price. Not only was I impressed by the detailed quote, I was very impressed by the price. The next morning James and his team were hard at work trenching my backyard. He had a team of 3 and they worked from 8 AM to 6 PM non-stop. I was impressed with their work ethic and the speed at which they got things done. 2 days later (4 days after calling for a quote), the job was done, and my issues were solved. We have not had any issues since the French drain went in. I've had a lot of bad experiences with contractors over the years, but James and his team at Mid Valley Drain were a breath of fresh air. Their price was fair, they worked hard, and did a great job! Highly recommend these guys!

James was easy to communicate and schedule with. He was able to identify the issues quickly and…read morecomplete the plumbing job efficiently. Everything was taken care of same day, and for a reasonable price.