I have used Advantage for over ten years for the maintenance of my electric furnace…read more They are always prompt and efficient during their appointments, and the office always friendly and helpful. My furnace motor failed this winter, and Bobby let me know exactly what was going on. Later, Brandon was kind enough to meet and carefully go over my options. I felt like I was getting enough information to make an informed decision, and did not feel pressured in any way. While I was waiting for a part to come in, and my furnace wasn't operational, the office called and offered space heaters. I thought this was a thoughtful touch. I feel like this company's culture of upfront and honest communication along with a courteous and respectful service ethos makes it a great place to do business with.

This company does not work weekends. Does not honor 24 hour…read moreservice, even if your a VIP customer. Our AC unit, they installed 1-2 years ago, quit working on a 95 degree Saturday. Hot Day. The company told us we had to wait until Monday for an employee to call us to schedule an appointment. Not send a tech, but schedul a tech.

Outstanding customer service. Very reasonable pricing. Nick was prompt, professional, courteous and…read moredid a great job. We will be using Whirlwind for our annual HVAC maintenance and repair needs.

In short, trustworthy, efficient, excellent communication, dedication to making the customer happy,…read moreknowledgeable people. Highly recommended!! Our A/C quit working in the middle of a 100+ degree heatwave. I contacted several companies, but most could not make a service trip to me for several days. I was pleasantly surprised that Whirlwind could make it out the next day. Turns out they are great at what they do. Ivan spoke with me on the phone to discuss what was wrong and what might be the cause that night. The next morning, he was here by 9:30am to trouble shoot. Within an hour the A/C was up and running and Ivan had put everything back as it was. Costs were very reasonable and, more importantly, they were exactly as stated before arrival. I liked most that Whirlwind was great at communicating with me, the customer. Both over the phone and in person. They were clear about the types of problems I could be facing with a 17+ year old system and what the worse case might be (full replacement since my A/C uses a now banned refrigerant). While they checked out the system, they kept me informed every step of the way and I earned a few things. When they finished, everything was put back in place, just as it was when they arrived. I would definitely recommend Whirlwind Heating & Cooling and will hire them in the future for when it comes time to replace my home heating or cooling systems. Thanks Ivan and his team!

Arrived on time. Thorough inspection. Pleasant technician. Discussed charges though still confusing.read more

We had a 48-hour power outage during the Snowpocalypse that hit the Portland area. As a result,…read morewith a freezing cold weather and no heat, it was 34 degrees inside my home. When the power came back, it killed the thermostat of my Lennox HVAC system. The problem is that you can just get any other thermostat as it has only 4 wires... and no Lennox thermostats available in stores. So, I called for help on Yelp and Home Comfort Heating & Air responded very quickly, they had a thermostat available in stock, and believed they could re-wire my system to make it work. Noe came and did all of that in less than an hour, checking also the furnace and condensation pump. All in all, they were available on a holiday (today was MLK day), answered all my questions, were efficient in the solution, and very reasonable in the cost. They won my business, and I can't recommend them enough for any HVAC work. They are truly amazing.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

A visit to provide a quote was scheduled, but no one showed up and there was no phone call to…read moreprovide an explanation or to reschedule. Called Hayek, and they said they had not confirmed the appointment, so the miscommunication was not their fault. They have tried to be quite helpful.

Awesome air was truly awesome. I had a competitor out three times for an issue. Within an hour he…read morefigured out the root of the problem . He showed me a picture (it was visible) and resolved it so it wouldn't continue to occur and blow a fuse. I would definitely use this company again.

Updating my last review: second company gave us a quote and said that what the Awesome air heating…read moreand cooling folks were going to do would not have fixed the problem and would have made cooling an issue (though might have helped with the heating). In any case, after two no shows, the company never followed up. Would not recommend.

Sean was our tech, [and mind you-never once did I lose my…read morecool or become rude with the tech-I know service people are hard to find post pandemic] He came out for a clean and check of our furnace and a/c system [we just do normal maintenance. He stated there was something leaking in the furnace and that he would need to order the part. 2-3 weeks go by, I send an email he tells me the part is in, he says he'll be here on that thursday. Thursday comes, Sean sends another email. No part [mind you this is already after the phone conversation stating there IS a part]. Keep in mind he never once told me what this part was, or what was leaking nor was it on the receipt. He says he'll have to order it again. Another week goes by. This time next Thursday, the part ends up at the "other" shop. Another phone call, another email.. Another thursday.. at this point 2 more weeks go by. Sean now ghosts me. No more calls no more no shows. The original day he was scheduled to come for service I made sure my husband would be home and sure enough my husband showed up before Sean could be finished. There are two things happening here. The first and the most obvious is, this company and this tech, was FULL OF IT, because they ghosted the client. The second is more likely the case, that he tried to scam me not thinking my husband would be there. BUT my husband isn't a certified HVAC tech so we're STILL going to have to call someone else out and pay for another check. It's such poor business practice when all we wanted was a regular company for regular service. Consumer beware.

Best honest HVAC business in the Salem/Keizer area!!! Sean knows his stuff and will treat you…read moreright. Give A1 a call if you need service or Install today.

Having a commercial space, made up of four separate office areas, we needed a whole new heating &…read morecooling system to replace the old inefficient one. In my search for HVAC providers I count myself fortunate in finding Valley View to have offered the best overall solution and a sincere interest in our need for high quality and timely work. Scott and Dave are the best! I will be recommending Valley View to anyone who seeks the best.

So, I hired them to do a "tune up" on my AC unit on…read more5/20/21. Long story short, my AC went out 6 weeks later. I called them to have them come back out and repair what needed to be repaired. It has been 2 1/2 weeks and zero return call. I ended up taking my business elsewhere. Please call people back, it doesn't have to be the same hour, but at least within 24-48 hrs. Also, we received an invoice but nothing itemized, no details to what was done or looked at. I thought that was weird.