Some rats got in our crawl space and destroyed our heat ducts. I called several companies for a bid for replacement. We decided on Home Comfort after Justin came out to give us a bid and he suggested some improvements that could be made to the system layout. Others did not do that. We are very happy with the work and now have balanced heating throughout our house. Tyler and Giovanni did such a great job with the install. Ducts were attached and hung securely. Communications were good throughout. It was a pleasure to work with this company read more

Mac fixed our fireplace problem. He was determined to get to the root cause and did. Highly recommend.

Unfortunately, this company has gone down hill pretty quick. We had to order a motor for our unit which went out nearly a month ago. Third or fourth time calling in to see where the part was, they said it was lost and had to order a new one. So we will be without A/C for nearly 2 months before this part comes in. This was after we had called a couple other times to check the status of the order, and the person who answered didn't seem to give two sh*ts about the issue, and did not give much of any assistance or information. After several years of dedication to their company, we will not be using them again. read more

Bodie was personalable, polite, knowledgeable and explained what he was doing. I would recommend him to anyone who needed HVAC work done. He had a great personality. read more

I am reviewing the Aire Serv inspection we received today. I live out south of Salem. Had a full home unit, and a split ductless in a studio to inspect. Austin was our tech, he was able to be here early, I was thankful for that with a busy day ahead. I took advantage of the special for an inspection on my a/c units, and start to finish it went just perfect. He went to work and was done in a reasonable amount of time, documenting the respective issues he found with my units. Austin is a very polite and courteous young man, I was pleased to have him do our inspection and look forward to doing continued business with Aire Serv again. Thank you folks! read more

I used them to replace 2 HVAC units in my home 5 years ago. Last month one unit failed. I called them and they came out and said there is a leak somewhere and estimated $2k to $4k to find the leak and $2k to refill the leaked fluid. They charged me $200 to come out and give this estimate. I then called Rice heating. Within 10 minutes Rice heating found the leak, found it to be a manufacturer warrantee item, and the transfer fluid refill is 1/2 what Home comfort estimated. They did good work on the original installation but they seem to overcharge. read more

Home Comfort went above and beyond in service. I would recommend them hands down above any other A/C company because they were so willing to answer my questions and make sure the job was done right. Later that day I received a phone call following up on my service. They are a step above in fairness, value and credibility. Ali read more

Been with Home Comfort for a number of years thru old heating oil furnace to new installation of heating and air at the farm 6 years ago to yesterday getting my air conditioning restored after being without it thru our latest miserable heat wave. These folks are just great. Thorough, on time, explain what they are doing, always pleasant, professional and take care of problems the 1st time. I plan on being their customer for a long time to come! By the way, yesterday's repair was at my new home not the system they installed 6 years ago. read more

If there were more stars I would give them . I love this company and am always happy to recommend them. I was dreading hot weather this summer and checked out my heat pump only to find the compressor was basically "gone". I called Home Comfort and even though they were quite busy they fit me in because they know from past I needed to be cool due to an ongoing health issue. A representative came out immediately to inform me of product they like using so I was able to get a quote and have a new unit installed the following week. Everything was finished within 5 hours with no noise or any interruption to my normal life. Polite, efficient friendly workers skilled in installation. I have used Home Comfort in the past and always been very happy with their service and attention to my needs. read more

I had in the past written an excellent review but now I take it all back. I have been patiently waiting for months now for answers to questions on troubles on a new heating system I have personally talked with Ben co owner 2 times, have sent many e mail and have left notes at office but to no avail they will not call to solve the problem, so at this point have nothing good to say any more about this company. read more

I've used lots of different companies for my heating and heat pump maintenance and I wasn't completely happy with any of them. Then it was time to replace them and I got serious and interviewed lots of companies. After an exhaustive search, I chose Home Comfort. They did an impeccable job. Since then, I've used them for my yearly maintenance, and their techs are always on time, personable, professional, don't bother me too much, know what they are doing, deal with the mess in my garage without complaining, and this time even replaced a part under warranty. You just couldn't ask for a better company. read more

During one of the hottest months of the year, our A/C unit stopped working. Home Comfort was prompt in coming to our home to evaluate the situation. We very much trust the advice we were giving by Joe Flande and also Ben Flande and their commitment to working with us, within our budget too! Every interaction I have had with the staff at Home Comfort as been stellar. We recently decided to upgrade to a digital/wireless thermostat and the advice/service I got from Home Comfort was again top notch. Can't get this type of customer service and care anywhere else! Thank you Flande Family and Home Comfort, Inc staff! read more

I always enjoy talking to Launie on the phone. She's got a delightful, upbeat phone manner. It's very helpful for me to get my appointment reminder. Gavin is a pleasure to work with, he answers my questions so that I can understand him. And he is quick and efficient at what he does. read more

My heat pump was old and wore out. Called Home comfort and they sent someone out to take a look at my system. It was decided that we needed a new one. The installers were very knowledgeable and helpful. They were so clean you couldn't tell they had been there. Damon showed me how to use my new thermostat he was very nice and knowledgeable. I would highly recommend Home comfort to you if you are looking for quality equipmemt and service! read more

We had a great experience with Home Comfort installing two Split Type A/C units in our 1920's home...they showed up right on time, helped move things to make room for them to work, were super efficient in the install and all the while were very professional and knowledgeable. Drue was especially amazing, especially in training us on the remote-controlled thermostat! Thanks to a great team of folks who are committed to making their customers comfortable! read more

I have used Home Comfort for years for my A/C, but just found out they also install Gas pipes in homes. I had them come out and install a Line for a new Gas Stove on Thursday. They were fast and finished well before the allotted time. I would recommend them to anyone in the area looking for anything related to HVAC read more

What a great company! They came out to my home to do an installation and informed me that it was not necessary. They adjusted my thermostat and ran my a/c unit to check it out...did NOT charge me due to no installation and actually took out my dirty filter. I am so impressed with their friendly, helpful customer service. I would not hesitate to call them for any of my future a/c or heating needs. Just terrific!!! Patricia W. read more

Outstanding job wonderful professional understanding fast and friendly. Need I say more? . Don't look any further. They are the ones.

Recently Home Comfort installed a complete ductless Mitsubishi hvac system in our house. From Cameron my original contact person, Jessie, Damon + Scott the installers, to Ben the installation manager, a very professional bunch. It was a pleasure doing business with these folks. The complete installation was top notch. You can certainly tell that all take pride in their work. At the end of the installation, I had a minor complaint. I contacted Ben, and he more then addressed my complaint within a very short time. In today's world with more then enough bad customer service, it was very refreshing to see how fast my complaint was addressed and settled. I can't give a higher recommendation then I would for doing business with Home Comfort. Thanks guys. read more

Home Comfort, does an outstanding job. My family has used Home Comfort on many occasions. Anywhere from new installation, filter changes, to them rushing out to help us in an emergency for one of our rentals. If you are looking for a good heating and air conditioning company, you've found the best! read more

If you like missing pay at work because Home Comfort schedules you for your appt then fails to keep it, then by all means, use Home Comfort.

Great Company. Richard was very helpful in tuning up our furnace and heat pump. He even put an thermometer in for us and was very patient with us. I would recomend this company. read more

Home Comfort helps us keep our furnace running. They even trained our employees how to maintain it. Big Thanks!

We have had Home Comfort out to your home on several occasions, fortunately more from a preventative standpoint and they have always been outstanding. Their customer service is top notch and expertise is outstanding. Joe, Ben and their entire team are fantastic. In fact, I did have one issue when our pilot light on the water heater kept going out, I called Ben up on a Saturday and he actually walked me through how to fix it to get us through the weekend so we could avoid a weekend service call. This is ethics at its finest. Great job to all of you and Home Comfort in Dallas, OR. Thank you. read more