I just used yelp to find a propane refill. I just drove up and if was paying with a card I could…read morepay at the refill station. I was second in line today and was on my way within 10 minutes. If you pay cash then you must pay inside the office. It was very easy and I was happy to have this quick refill. Today the price was $3.99 a gallon so I paid $17.

I used to have really great experiences here but my most recent experience led to an overcharge all…read morebecause the clueless male employee, who has extremely poor customer service skills, did not know how to check in vehicle and charge the correct amount. We rented a vehicle for a few hours. The rate was .49 per mile because we rented it at 100 miles estimated. When we check the vehicle back in we had only used about 55 miles. The person checked us in at the higher mileage rate and when I told him that the total was incorrect he didn't know how to correct the error. He told me that he had already checked it out so he couldn't change it because he didn't know how. I contacted another employee who said she would notify the GM would correct it when she came in to work the next day. The GM never corrected it. I filed a dispute with my credit card company and reached out to the office. The same guy that "helped" me w/ the return of the vehicle answered the phone. I asked for the GM (who wasn't in) or Sharon. The employee stated she was helping another customer but he would go get her, which I found strange. A minute later he comes back to the phone and says "She's really, really busy with a customer so I'll write down your number and she'll get back with you." I confirmed he had the number but he never asked for my name or if he could help me. Instead he said, "She'll call you back." I told him I wonder if she'll be able to guess my name when she calls back and then I hung up. I later communicated with Sharon and she said she corrected the issue. We'll see if it corrects. Considering up until this time, we've had great experiences, the jury is still out on whether we will use this location in the future.

This is our go to place to fill our propane tanks. Great service, and prices…read more Always super friendly and helpful.

Took my travel trailer propane tank there for a refill. Easy to get in and out of, fast service…read moreand cheap. Will take it there from now on every time it needs a refill.

I highly recommend Interstate Propane!! My experience with interstate propane began after a…read morehorrible experience with another propane company. I had many times run out of propane with the other company having to wait two weeks without heat or hot water. The hot water heaters pilot lights went out and ruined both tanks. After replacing them, they let us run dry again. At this point I was calling for 4 weeks straight to get propane. Having two elderly parents living with you with no hot water was difficult. Interstate propane came to the rescue. Within two days I not only had propane but hot water and heat in the house. We were so grateful at their quick response. The drivers have always been courteous. We have not run out in the last two years and they always keep us topped off so that we don't run the risk of running out. We have two hot water, heaters, gas, propane tank for the barbecue, as well as a stove and heat for the house. In a family of five we go through a lot of propane. And they keep us going. I can't recommend them enough!

Horrible experience with this company. I called them because I was experiencing a leak and that's…read morenever happened before so i wasn't sure what to do and the man on the phone literally laughed and said "i don't want to sound like i don't care but that's not interstates problem, it's a problem with your tank". I was livid. This is a potentially dangerous situation and it's not being taken seriously at all, he offered no help, and he even had the audacity to laugh when i'm clearly very nervous and confused about what to do. Thanks so much for your quality customer service..

Issues with installation it took several visits to get the propane running. Promotional credit…read morenever applied after they kept giving me a new reason why it might not fit my situation. Delivery guys are nice and personable but that's about it.

I have been a customer for 14 years but lately the customer service has gone downhill. They don't…read morereturn calls, the service is not reliable and their management does not seem interested in retaining clients. So, sad to say, I am canceling them. I cannot recommend and wouldn't recommend them to anyone starting a service.

Highly recommend ! I would give 6 stars if I could. Miguel is wonderful and ensures the RV is…read moreready to roll out. He also can help with some Minor maintenance and repairs. He is receptive and accommodating to schedule changes . The folks working there are great!

We've stored a couple of RV's here. They are very flexible and communicative. If you are looking to…read morestore an RV, boat, etc.....this is the place!

I've consistently had an issue with the service when it comes to the front office and ordering…read morepropane to be serviced. Due to the changes with the office staff not being able to keep up with billing, I've asked numerous times in the past two weeks to have a supervisor call me to discuss this issue and still haven't received any response. Now I'm coming back from my trip out of town still with no answers and my propane is low and forcing me to look for alternative options for gas. Horrible Admin Staff

I appreciate their service and transparency. Fair price without a bunch of hidden fees tacked on…read more They even post their price online, which you don't find elsewhere. They try to fill my tank before the high winter prices hit but it's best to call and ask. Happy I made the switch a couple years back.

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

We just moved into a house with a Kamps propane tank and over the last two weeks Kamps has given us…read morethe run around. Frustrated I began calling other propane companies and Deason Propane gave us the best response! Where other companies were asking me to fill out forms and unable to give any response as to when service might be able to start Ron got back to us right away and helped us out. He earned our business right there!

I have a rental property in Acampo and am on a monthly service. Deason Propane is always on time…read moreand provides the services needed.

There's some things about this location itself that are mid but they had what I needed at the time…read moreI needed it, so I made do. The stars are for the two employees that stood out and made my experience amazing. Shot out to Quincy and Joe! Quincy checked me in and was super sweet and personable. She went above and beyond to make sure I had everything I needed and was set. The van itself was fine. It jerked at bit when it idled, wasn't the smoothest ride but I got everything moved to my new facility in one swoop! It was good on gas but I didn't go very far, just had limited time and wanted to knock it out in one trip. Legit spent $6 on gas which would've been wayyyy more in my guzzling truck lol. Joe checked me in and was super kind and human. Traffic is awful at this location certain times of day. I know this area too well and had forgotten. Know that going in, and they don't have parking at the location. Places like this you just expect to do what you gotta do, but standout stars like Quincy and Joe make it pleasant and the experience memorable.

Propane filing denied for ridiculous reasons. Let me know if I'm wrong…read more The person said the tank had areas that looked "worn". Sure where the propane tank cover has run. Certainly not thinning the steel tank just rubbed the paint. Her response was "regulations say it can't be filled". What regulation?? The person giving the certification class said not to fill if tank appears damaged because "if you get in an accident and the tank explodes l'll get sued ". Really just weak excuses to not fill the tank. I'll drive farther and pay $0.04/gallon more!