I arrived around 3:00 PM on Friday, July 3, and met with Katie. She was outside working, greeted me…read moreright away, got me checked in quickly, hooked me up with the trailer, and had me on my way. She was very professional, attentive, and a pleasure to work with. I returned the trailer around 12:00 PM on the Fourth of July and was helped by Sharon. She was also very professional, attentive, and provided excellent customer service. You have two outstanding employees at this location. As a business owner myself, I know how difficult it is to find and keep great employees. I highly recommend taking good care of Katie and Sharon they're a tremendous asset to your team. Keep up the great work!

I just used yelp to find a propane refill. I just drove up and if was paying with a card I could…read morepay at the refill station. I was second in line today and was on my way within 10 minutes. If you pay cash then you must pay inside the office. It was very easy and I was happy to have this quick refill. Today the price was $3.99 a gallon so I paid $17.

Great spot to get refills. Very knowledgeable. Was able to get parts fixed and now I can use all my…read moretanks. Thank you!

This is our go to place to fill our propane tanks. Great service, and prices…read more Always super friendly and helpful.

Had delivery issues from one of there competitors gave Interstate a call. They were very responsive…read moreand all about service. Although the rain was a deterrent this year in swapping out my tank. They followed up timely to accommodate the change over. I'm looking forward to dealing with this company going forward.

I highly recommend Interstate Propane!! My experience with interstate propane began after a…read morehorrible experience with another propane company. I had many times run out of propane with the other company having to wait two weeks without heat or hot water. The hot water heaters pilot lights went out and ruined both tanks. After replacing them, they let us run dry again. At this point I was calling for 4 weeks straight to get propane. Having two elderly parents living with you with no hot water was difficult. Interstate propane came to the rescue. Within two days I not only had propane but hot water and heat in the house. We were so grateful at their quick response. The drivers have always been courteous. We have not run out in the last two years and they always keep us topped off so that we don't run the risk of running out. We have two hot water, heaters, gas, propane tank for the barbecue, as well as a stove and heat for the house. In a family of five we go through a lot of propane. And they keep us going. I can't recommend them enough!

The new propane guy JOE. He's energetic, friendly, comforting, and he helps the elderly with…read morebringing propane back and forth. Definitely coming back just to greet Joe. Finally a guy that does his job well and enjoys doing it.

Friday a propane guy came out & replaced a regulator (according to the notice on my door), talked…read moreto my 19 year old daughter & she asked if she should wake me from a nap. He said no & left, after locking the tank & then reporting there was no adult at home. So now it's Monday & they can't have anyone come out until Tuesday to turn it back on. This is really bad customer service. I shouldn't have to do without hot water for such a stupid reason. I'm in an HOA or I would change companies. They certainly don't care about their customers.

We started parking here over a year ago. Miguel takes great care of us and makes sure our batteries…read moreare charged when we come to pick it up for our trips.

All this place tries to do is charge you more money when your boat is just sitting in his storage…read more Every little thing I had Miguel do, he would charge the max amount. Brutal experience. So so happy I'm gone.

I am beyond impressed with Thornton's!!! I called in on Monday to setup as a new customer with them…read morefor home propane service. I let them know that our tank was empty and had run out a couple days ago. The gal on the phone wanted to make sure that we had propane ASAP to be able to run our furnace and appliances. She told me that they would send out a serviceman that day to put about 20 gallons of gas in the tank, do a safety inspection, and get everything safely turned on. I was instantly impressed that they would be able to do that on the same day. She also said that we would get delivery of propane to fill the tank within a few days. Oh! And she told me that as a new customer we would be getting a discount for our first delivery!! I was very satisfied with all of that and told her I would be available all day to receive her call for when to expect the serviceman. She called me a few hours later to let me know that the serviceman would not be available that day, so the owner himself was on his way to put some gas in the tank and get everything turned on. I was surprised and she said they didn't want us to go another day without gas for the furnace and appliances. Especially since it's been pretty chilly at night lately. The owner showed up within an hour and let us know that the serviceman has just called and would be available after all. So he went ahead and put the 20 gallons in but said he'd leave everything else so the serviceman could do the full inspection before turning everything on. He also said we would get our first delivery before Friday and assured that the 20 gallons would be more than enough to last us, with normal use. The serviceman arrived barely 10 minutes after the owner left and began his inspection. He then came inside to check if everything would turn on correctly. He was very nice and thorough and he had high praise for the company owner. That says a lot to me, when an employee has such positive things to say about the company and the owner of where he works. Today, Wednesday, just 2 days after I called to become a new customer, the truck arrived to fill up our tank! So, yes, I am EXTREMELY IMPRESSED and SATISFIED with the service - starting with the initial phone call to inquire about their service through to the delivery. Other companies told me it would be 5-10 days before they could get a truck out to us. And on top of that, one company had a $99 inspection/setup fee. Thornton's DID NOT CHARGE A FEE to have the owner and serviceman come out! I was not expecting to need to change our home propane provider as we had been with the previous company for over 4 years. But I'm actually glad that I did some shopping around and found y'all!!! Thank you Thornton's!!!

I've consistently had an issue with the service when it comes to the front office and ordering…read morepropane to be serviced. Due to the changes with the office staff not being able to keep up with billing, I've asked numerous times in the past two weeks to have a supervisor call me to discuss this issue and still haven't received any response. Now I'm coming back from my trip out of town still with no answers and my propane is low and forcing me to look for alternative options for gas. Horrible Admin Staff

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

Lots of five-star reviews, so I won't change the trend. But note: they NO LONGER HAVE DRIVE UP…read morePROPANE FILLING. I went out to get a few BBQ tanks filled, and found that both their main office and the location a previous reviewer mentioned had no propane filling facilities. I called their office and they confirmed that they no longer have a staffed filling location - only delivery service. And they were very helpful to direct me to a friendly Chevron station in Concord that does fill propane tanks.

Love to support small businesses in local town of Galt and Deason Propane is awesome to do business…read morewith. Fast response and delivery service ! Thank you!!

We just moved into a house with a Kamps propane tank and over the last two weeks Kamps has given us…read morethe run around. Frustrated I began calling other propane companies and Deason Propane gave us the best response! Where other companies were asking me to fill out forms and unable to give any response as to when service might be able to start Ron got back to us right away and helped us out. He earned our business right there!

There's some things about this location itself that are mid but they had what I needed at the time…read moreI needed it, so I made do. The stars are for the two employees that stood out and made my experience amazing. Shot out to Quincy and Joe! Quincy checked me in and was super sweet and personable. She went above and beyond to make sure I had everything I needed and was set. The van itself was fine. It jerked at bit when it idled, wasn't the smoothest ride but I got everything moved to my new facility in one swoop! It was good on gas but I didn't go very far, just had limited time and wanted to knock it out in one trip. Legit spent $6 on gas which would've been wayyyy more in my guzzling truck lol. Joe checked me in and was super kind and human. Traffic is awful at this location certain times of day. I know this area too well and had forgotten. Know that going in, and they don't have parking at the location. Places like this you just expect to do what you gotta do, but standout stars like Quincy and Joe make it pleasant and the experience memorable.

Propane filing denied for ridiculous reasons. Let me know if I'm wrong…read more The person said the tank had areas that looked "worn". Sure where the propane tank cover has run. Certainly not thinning the steel tank just rubbed the paint. Her response was "regulations say it can't be filled". What regulation?? The person giving the certification class said not to fill if tank appears damaged because "if you get in an accident and the tank explodes l'll get sued ". Really just weak excuses to not fill the tank. I'll drive farther and pay $0.04/gallon more!