1. Idle Wheels R V Center

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Placerville, CA

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Idle Wheels R V Center

4.2 (35 reviews)
Closed • Closed

Services - Idle Wheels R V Center

RV repair

Propane

Idle Wheels R V Center Photos

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11 years ago

Always so helpful with repair parts for our RV. We are fortunate to have them to help problem solve!

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Review Highlights - Idle Wheels R V Center

“I first contacted their trailer sales person David by email to inquiry about a trailer I was interested in.”

Mentioned in 12 reviews

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Kamps Propane - We service El Dorado County from our office in Placerville.

Kamps Propane

(49 reviews)

There are very few businesses that live by customer service in today's economy and business world…read more As a business owner myself I have to take time and stop to give kudos when and where they are due. Kamps Propane is a company that deserves just that! I was with Amerigas for over 10 years and to say the least the "Customer Service " has a lot to learn from the independent companies out there in the world. I dropped my service with them when even there management staff were RUDE AND OUTRIGHT DISRESPECTFUL, on Christmas Eve last year though I admit it was an over sight on my own personal behalf we ran out of gas in the middle of cooking, they said yes they could and would deliver the load but a $300.00 service charge would be added, I can understand a slight charge but $300.00 is unbelievable and on Christmas Eve to say the least is heartless after speaking with dispatch I asked to speak with a manager and "Darren " told to close my eyes and tell him what I see, nothing I said then he says "that's what you get". Absolutely unbelievable I said after 10 + years of being a good customer. Every time I call "Candice " her friendly happy voice is always a pleasure to work with. She is a true asset to your company they installed a monitoring device that let's them know when you get low and automatically schedule your delivery so today when I called in I was surprised to hearing I was already on the delivery schedule for next week. Switching to Kamps was one of the best decision I have ever made. Good People doing a Great Job. Corporate big guys can learn a lesson from there customer service efforts.

I don't use this place for my propane but had them come out for some repairs to my tank as I was…read morelooking for a good price. They sent a grouchy old fart. He would say he was going to do one thing and then do the opposite. We practically ended up in a shouting match before I just finally told him to hit the road. I ended up with my current company and they only did half of what he said needed to be done. One of their own drivers shorty before this told me their customer service was the worst. I went for a walk shortly after he left and he was sitting in his truck talking on the phone. A couple weeks after that I seen him at my local convenience store sitting in his truck talking on the phone. A couple days ago I seen him in town barely moving with a line of cars behind him talking on the phone. Then he parked in two spots at once. Class one Richard!

Amerigas propane - Overview of the tampering from a different angle

Amerigas propane

(242 reviews)

We have been AmeriGas customers for about 3 1/2 years at the property we have been renting while…read morereal - estate shopping and remodeling a house. Service is been reasonable but my experience today has been extremely disappointing. We are on a will-call service basis, which means I need to check the propane tank routinely. Apparently I've been busy, forgot, and let the tank nearly run out. When I found that I had no hot water this morning, I went out to check the gauge and found that the propane level was nearly at rock bottom. Seeing an impending crisis with the weekend looming, I called AmeriGas. I was informed that a truck could come to my house within five days to a week. WHAT???? I was also informed that I could receive "expedited" service - which meant that the truck would arrive on next Tuesday. Today is Friday. This means that we'll have a minimum of three days without being able to use the stove or to have hot water other than what I heat up in my electric teapot. Did I mention that the "expedited" service will cost an extra $150? Granted, it's a first world problem, and in another life I could be a Syrian refugee. I also acknowledge that I bear responsibility for letting the tank get so low, but geez..... I have attempted to get us on "auto fill" service for some time and have apparently been unsuccessful. What particularly bothers me is that the customer service rep appeared to be completely unsympathetic. Suffice to say, I'm glad that at our newly remodeled home we have Kamps propane instead of AmeriGas.

Came onto our property and turned our propane off while I was home. Never any contact with this…read morecompany because we OWN the tank! Very unacceptable business behavior.

Idle Wheels R V Center - rvrepair - Updated October 2026

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