Issues with installation it took several visits to get the propane running. Promotional credit never applied after they kept giving me a new reason why it might not fit my situation. Delivery guys are nice and personable but that's about it. read more

I have been a customer for 14 years but lately the customer service has gone downhill. They don't return calls, the service is not reliable and their management does not seem interested in retaining clients. So, sad to say, I am canceling them. I cannot recommend and wouldn't recommend them to anyone starting a service. read more

Fast excellent service. I received a great fill. Busy place. I will definitely be back for all my propane needs.

I called to find out the price per gallon of propane. They lady says she doesn't know the price because she's only receiving their over flow phone calls. I still decided stopped here to try out a new place that refills propane tank. I showed up and there were 7-10 people in line for propane. By the time I reach the front of the line. It's 12:45pm. The guy shuts down and goes to lunch and will be back by 2pm. He said I can leave my tank and come back to pick it up after 2pm. I decided not to wait an hour and 15mins. Went around the corner to chevron and got it filled for the same price $3.79/gallon and no lines. I was on my way home with full tanks by 1pm. Also this place was not accepting cash and only debit/ credit card. read more

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Very good price and excellent service Thanks Kamps Propane. Recommend to everyone who are interested. read more

I have been with Kamps for some years. since they were bought by Superior, I dont know what the hell happened. My Tank was filled April 4, 2024. I waited for the invoice in the mail to pay, as usual, and over time I forgot about it, as I never received it.. on July 19, 2024, I got a Message on my answering machine to call Kamps, I was baffled and wondered why. the call was to let me know, Im 60 days overdue. I was sent an email to pay, which I never received. the email account is an unsecured account and is only use for Newsletters and such, and can be easily hacked. I was never notified by Kamps/Superior they will be using emails for billing, as I always received them by mail. I received the Bill on July 25, 2024, 7 days after talking to the Nice Lady, and I noticed it was mailed on July 23, 2024.. I received the bill in the mail for the Amount due, and there is another bill of $3.21 that has no description for what the amount is. whats interesting the Bill for what was delivered in April has a due date of July 4, 2024, and the invoice date of June 4, 2024.. the undisclosed bill for $3.21 has a due date of August 8, 2024 and an invoice date of July 9, 2024.. whatever is going on, needs to be fixed quick or someone will find another Company read more

These people have been amazing... particularly Mona in the office that serves zip code 95333. Very friendly... they stepped in when another propane company left us without gas in a cold holiday weekend. We could pay by mail, but we call to pay over the phone so we can touch base with Mona... a fantastic example of the family orientation of this company. Leave those other guys... come over to where they truly strive to serve you... you won't regret it. read more

The girls in the office do their best. Tye is the customer service nightmare. He will sit there on the phone, letting customers and staff hear him deal with an angry customer while he lets customers stand in the lobby waiting for propane to be filled. Unfortunately we had listen to him flubber around on the phone for over half hour before I decided to leave following other customers(Who had waited much longer)out the door. He says he's been doing this for 30 years yet in the same breath makes excuses about how hard it is to manage everything and take care of payroll and he doesn't have enough time to do his job. Sounds like this location could benefit from a new manager to me and I won't be returning while Tye is there read more

Quick friendly and affordable. There was a little line but it went fast. Great price also. read more

DOUBLE CHECK YOUR TANKS, ESPECIALLY THE RELEASE VALVE. I exchange my propane tanks here and they gave me a tank with a stripped release valve and no one would refill my tank. I took it back to them and let them know they gave me a defective tank and I had to pay for another exchange. They would not even give me discount even though they provide a defective tank. read more

when I first moved to an area where I had to use propane I called around and Kamps propane was recommended and I have never had a problem but the last 3 months I have called and called and never get a call back I call daily run a whole house generator when we loose power which happens a lot, I have informed Kamps in my many phone messages and emails but still nothing sad Kamps went from great to not so great read more

Service is the WORST‼ your always a minimum of 2 weeks out in delivery...prices too high‼ and if you go on their regulator system, we have had a $500 fill up in May when you heading into summer. Desirer is the worst customer service, never returns phone calls or scheduling. Now since we switched to Ferrall Gas, I cannot get Kemps to pick up their 250 gal tank and 2 100 cylinder tanks... I have phoned and left message)no return call), left message with there switch board person, have phoned twice and was told I was second on scheduling..,,we'll todays call I was told they only do scheduling on Friday's for the next week. Ever since the Kemps family sold ...it is the WORST‼ never recommend ‼ We have switched to Ferrall Gas and we have a AG discount , they delivered within a week and needed additional cylinder tanks for range and they were delivered and set up the next day. I received a gage check and they were out the next day..,,service top notch‼ you actually get a live person to speak to. All my neighbors are on Ferrall Gas read more

They opened at 8 supposedly, got there 8:20, and they made me wait until almost 9 until somebody came out to help. (Mind you I'm on company time and have customers waiting for me). When the guy finally rings me up he says cash or card, oh I mean the card machine is down you'll have to go to the 7-11 or the gas station. I left to ampm and came back with cash and the guy ahead of me was going through the same exact thing. I told them, you need to put a sign up so people aren't waiting. They guy says oh we had one up a couple weeks ago but nobody paid attention to it. I told him that besides the point. There's people who do and people who don't. That would've saved me a lot of time. Customer service here sucks!! My time and everyone who waits on me's time is valuable. Think this place needs to get it together. read more

Brought my tanks here to get them filled one month ago and they filled them no problem. Brought them today and they said they have to be re-certified before they can fill them. I was happy to have them re-certified since I don't know the last time they were and asked if we could do it today. Employee asked the manager and he decided that since they don't have any of the recertification stickers they couldn't re-certify or fill my tanks. I asked if I could pay for and do the re-certification today and I could come back later to get the stickers when they came in so I could at least get my tanks filled today but that was not an option. Thanks for letting a couple stickers get in the way of me filling my tanks. read more

My propane bill is twice what it used to. I don't use any heating in my home but electric heaters to save money. I don't use a propane stove. Literally the only propane I use is for hot showers once a day. And on top of that if you're a little late with your bill they rush to turn off your propane faster than any other propane provider and then charge you again to get it turned back on. One time I owed 12$ and all together it cost 80$. Care a little more about your customers please, once I was just a day late with a bill. I shouldn't have to worry so much about this but they don't make it any easier. read more

The reason we have used Kamp's Propane for so many years, is customer service. Jessica, one of the senior Service Coordinators in the office, has always been excellent whenever we have needed assistance. She shows courtesy, understanding and is quick to help in any way she can. She is an asset to this company. They are dependable and we would recommend them, and have to friends and family. Joe and Cheryl G. read more

Don't use this service ever. Kamps customer service is rude and completely unprofessional. They harassed us to hurry up and set an installation time we'll before we signed any paperwork. All the while blaming us for the lack of communication between each of their internal departments. Just lost a 15 year customer because of their unwillness to problem solve and communicate. Hung up twice when all I wanted was to understand the next steps to solving our paperwork issue. Horrible company. Don't do it. read more

I've been filling my 20lbs here for years and they've been great. If you only have one tank, not the place for you. If you have multiple , then for sure use them. read more

I bought a 10 gallon tank off Craig's list, filled it up at a gas station and took it home. Left it on for 3 days and alas it's empty. Took it to Kamps and discovered it's out of compliance and needed to be pressurer tested. Oh, no. Young man at propane pumps said no worries, give me five minutes and I'll get you a fully tested, certified tank filled with propane for 40 bucks. Walked into the office, paid the bill and all is well. FYI, you can't get cheaper propane anywhere else. A bit hard to find but worth the trip. Thank you Mr or Ms Kamp. read more

This place has the best customer they've always been quick to help me get my day started! A special shoutout to the team Marilyn, Sarah, Jessica and Lindsey for always helping me out! read more

Kamps Propane - Propane Near Me - Sacramento, California

Best prices in town!! You know it's the right when the restaurant owner is there filling up 20+ cylinders.

Kamps Propane in Sacramento, CA is a serious stocking dealer of the wonderful Camp Chef camp stoves. I drove there from Davis, CA and they opened promptly at 9:00am with a lot of propane customers of all types. I received excellent professional help in picking a portable Camp Chef propane camping stove that would be perfect for boiling crabs in a big pot over on the coast. They have a large modern facility that is well run with nice helpful folks. read more

Went here to get my tanks filled for my trailer and the guy told me he couldn't do it because there wasn't a date on the tank. I went down the street to the next place, told him what happened, he told me he had brand new tanks for his trailer that didn't have dates because it's not need it for trailers. Play all the games you want and people will go elsewhere, you're not the only game in town. read more

I moved, and Kamps owed (and still does) $300.00 of propane left in the tank. This was supposed to be sent to me in 30 days. That was almost a year ago. After several dozen phone calls and the same amount of promises that they sent it, I still don't have my money. So, it's on now. I'll be contacting the District Attorneys office, and also file a complaint with the PUC. read more

Do not give these crooks your business. Their customer service leaves much to be desired. They fill your tank whether you are on will call OR a route and demand payment in a couple weeks. They will not work with you in any way, just pay them is the only option. Now I lock them out. And $25 tank service per year, for what? Crooks I tell you. I would go on but they took enough of my time for one day. They suck, you have been warned. read more

We just switched to Kamps for home service and they have far exceeded our expectations. Everyone is friendly and on top of their game. The guys who installed our tank were friendly and professional. Their office staff is friendly and knowledgeable. Kamps prices are the best we could find and we got an auto pay discount and a routed discount. We are completely satisfied and would recommend Kamps to anyone. read more

We stopped using their service several months ago, and they refused to come get their tank over a $60.00 dollar service bill dispute. I've tried to work with the ladies in billing or reception, but they have been rude and inappropriate at every call. Just so you know, Propane tanks that are empty, are extremely dangerous and act like a bomb. Had to threaten to call the fire department to get them to come get their tanks. If you can get past the ladies that answer the phone, however, service staff seem to be nice, but overall I've had much better service with other companies.. read more

I have been here a couple of time to refill my propane tank. Quick and price is cheap compare to the gas station propane refill. Stop by here if you need to refill your propane. read more

We just moved to a new house in Terminous CA. We needed to make sure our propane was still on and we also needed an inpection of the utilities using propane. (The inspection was free). The gentleman they sent, Matt was great! He was very professional, knowledgeable, efficient and friendly. The experience gave us an extremely positive view of KAMPS. Very nice! read more

This was a really good experience. They have a station outside where you can bring your tanks right up to be quickly filled. They fill it, you take a ticket inside to pay, and that's it. They even put a new thread protector cap on my tank. Plus they do exchanges. The thing is who do you trust, and this has been a major issue for me with propane and tank exchanges. These people earned my trust. Their location not necessarily convenient, but if you have two BBQ tanks as I have, it was well worth the few minutes it took to get to their location. read more

Find another company.... They fill your tank when they have been told not to because you are moving. Then they demand payment for the entire tank including sending a service tech to the property for an "inspection," meaning he comes out and tells you you owe money. Then when you move, they charge a 25% restocking fee on gas that stays with the new owners and say you will get a refund within six to eight weeks. And eight weeks later they will tell you that corporate will send you a check with forty-five business days. "Family owned" is what they brag about! Sounds like a load of crap to me. read more

Good place to get bbq propane tank refilled. They charge less than $2 per gallon. Fast and friendly people there.

I had a problem with customer service in the Rocklin store, and after talking with the manager he took care of a problem that had been going on way too long. I should have escalated too the next level long before now. read more

4 days with no heat! My kids are loving the 35-degree weather inside my house, and when I call somehow they forgot to put me on the schedule.. so I have to speak to a manager and end up talking to Ty who says he's part-owner. He tells me how important it is and how he cares about his customers. Yet still I sit here with no heat , now all the kids are sick ...I'm ready to drag this tank out into my road... read more

Nice folks and very fair. Took an older propane cylinder in. They recertified it on the spot for $10. George, the guy in the yard was super helpful. I'll be back for a refill. read more

This company has been horrible at setting up our residential service... if I could give them less than 1 star, I would. We've been getting the run around for 3 weeks. First there's the application, then there's the credit check, then the appointment for a leak test, then the delivery; all while we live in our home without propane... i.e.... HEAT. While I understand each step in the process, I have no idea why it took them DAYS in between each step. Oh yea... keep in mind, we moved into a house WITH THEIR TANK already on the property AND... already 1/2 full. This company SUCKS! read more

I have not had good experiences with this company and recommend that you do some research to find a different local company with better customer service and lower prices. If you live in a rural part of the Sacramento County, you may want to look into joining the Sacramento County Farm Bureau as they offer programs from companies with more integrity. When you do decide to cancel your service with Kamps, make sure you keep documents of letters you send and phone calls you make, as well as a close look at your credit card bill. They charged my account, without my permission, almost 2 months after ending my service with them. It took them 2 months to come pick up their empty tank, as well. Their poor customer service and higher prices are why I decided to cancel my service. read more

We moved to a house that had kamps propane tank. I knew nothing about having propane gas prior to this move. I called them and a csr told me we had 2 options. We can be routed or will call. She said routed was cheaper so this is what we chose. I asked her a couple times how much this was all going cost, and all she told me was it would depend..First off, tank was locked so they came out after 4 days and a tech did a system check and the tech told us in a few days someone would come out to fill it. The tech told us it would probably cost around $350 to fill it. I was told by the csr on the phone since we were being routed they would leave the receipt after the tank was filled and we would then pay at that time. Four more days go by (only having 10%), I call them and this time the csr tells me "oh the tech didn't tell you? You have to call us and pay upfront before we fill your tank". WHAT? First of all, NO the tech did not tell us that WE needed to call..second of all WHY the change? She tells me they did a credit check and we didn't qualify for routing. I was completely shocked that someone would check my credit without tell me they were going to do so!! If that was a requirement why wouldn't they tell me this when I first called and WHY wasn't I told that routing would only be an option IF my credit check was good enough for them???? I then asked well how much is this going to cost? She said, it would cost $417 for 100 gallons, and $737 to fill it!! My jaw dropped! She also said we owed $88 for the "splash" the tech gave us when he was out! I told her the tech did not say anything to us about a "splash". She told me well he did, and it should be on our receipt. Well guess what, this guy was here at our house talking with my husband for quite a while right by the tank, and NO he did not mention a splash. Nor is it listed ANYWHERE on our receipt!! I have never dealt with a company like this before. I have no idea why they would treat a new customer like this. I feel like they thought we were new to this whole thing so they would take advantage of that!! I immediately got off the phone with them and called another place. I am now getting a new tank, completely filled for $299 Total! I would not try this place unless you enjoy being lied to and ripped off.. read more

find another company!!!! they are shady and they say they are going to do something and they dont (ty the so called manager is a piece a shit) he is worthless i cancelled there service over two months ago they still have never picked up there tanks!!!! you call they say on thurday well thursday never seems to get here!!! call ron deason if you need a propane service if he tells you something he will do it!!! i havent heard a bad thing about this guy!!!! very angry customer!!!! read more